Love this place!! The people are very friendly, efficient, kind, honest, and reliable. After a car accident, I was able to take in my car right away for Jeffrey to inspect it. Vanessa who works front desk made the process seamless. After dropping off my car, I was about to order an Uber to head to Enterprise for a rental car. I wasn't aware about this, until Vanessa informed me about it. She even arranged a pick up and drop off to Enterprise! It was zero cost. I highly recommend this place anyone who wants honest and reliable business! read more

Absolute stellar service. They fixed my car door after a break-in with no problem. They were fast and reliable - going above and beyond with a car wash and interior vacuuming after fixing my door to be just like new. Everyone was very nice too so I would def go back! read more

We had the unfortunate luck of needing body work twice in just two months--first after a car accident, and then, only three weeks after getting our Silverado back, someone sideswiped it while parked. Our insurance sent us to Fix Auto for both repairs, and honestly, we couldn't have asked for a better experience. Jeffery and his team were amazing. They kept us updated from start to finish, communicated clearly, and delivered our truck earlier than the estimated repair date both times. They walked us through all the work completed, maintained a high level of professionalism, and even coordinated with Enterprise to pick us up for our rental. Top-notch service during a stressful time. Highly recommend this location and Jeffery's team! read more

Today I went to Cabe Toyota dealer to check on my vehicle because i was having some problem again with my remote connect and other electronic on my vehicle. I was told by a service advisor name Mike Zimmerman that who ever put my car together electronically ( the ECU harness and other stuff did it wrong) some of the computer system was not even put in the bracket. They said that it was double sided tape to a panel which is very un safe. As days goes by i see more problem is this vehicle that what the Fix Auto signal Hill fix. It makes me wonder what if they actually properly put things together? or they just double sided tape everything. This is very unsafe. I robert cabradilla is 100% certain now that this fix auto signal hill is not very safe to bring your car to fix. I was told at cabe toyota to that next time i would have to pay out of my pocket for all they did today, they just waive it because they did not know that auto fix signal hill is the one who put the car together. Its a good thing that the dealer catch it before i got in to any kind of accident. The worse part is Fix Auto signal hill give me lifetime warranty on what they put, thats worse because i don't want to bring my vehicle to them anymore. DEFINITELY, DONT TRUST THIS PLACE TO FIX YOUR CAR, they will use DOUBLE SIDED TAPE TO PUT SOME STUFF TOGETHER rather than using the proper bracket and if you did get your car fix here make sure to go to a real dealer and get it check. just a warning. this is my experience and you can give me a call if you want or email to verify everything i said here is true. here is my phone number 15625378485 if you like to verify. thank you read more

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Phenomenal work on my Tesla 3. Veronica and Vanessa were great! Car looks perfect now.

Service was great. Veronica was our advisor. She is highly professional, knowledgeable and personable. She provided updates on a regular basis. The work was high-quality and on-schedule. We have used FixAuto twice and had great results each time. read more

I've briought several cars here as it's a USAA recommended repair site and they have been perfect on all counts. They are courteous and the work is exemplary. I would recommend going there. read more

I had a great experience with Fix Auto. It took Tesla Ins. forever to get things ready but these guys knew how to deal with it and ordered the parts while we waited to cut down the actual repair-time. They called the Rental place around the corner for me and got me shuttle over so I didn't even have to worry about all that. There was a wrong part ordered but my service advisor (who isn't there anymore) explained everything to me throughout. I would reccomend to others, and would return in the future. Shoutout to the manager (Eric I think?) that made sure everything was good at the end. Thanks read more

We brought in our Tesla Model 3 after a parking lot accident - while stopped in an aisle, someone back into the side of the car damaging the rear passenger door and quarter panel. Fix Auto worked directly with our insurer, Allstate. The car needed a new door and repaired quarter panel. Fix Auto told us the work would take around 3 weeks, depending on how quickly a new door was available from Tesla. In fact, the door was available quickly and Fix Auto was able to complete the work in just 10 days. The body and paint work are excellent. The paint is very flat and smooth (no orange peel effect) and the door seam gap is very even (better than new?). The blue metallic color looks exactly the same in the repainted areas and original areas. Working with Jeffrey Santeliz was great and Fix Auto sent multiple status updates to keep us informed of the progress. Definitely 5 stars. read more

Usaa full coverage insurance on my Audi monthly is $131 with a $1000 deductible for full coverage insurance and if I'm ever in an accident and the other person is at fault, after inspection, what I went to fix auto for, to get an estimate, in which they were slightly off when I first got there, I had to call my insurance to make sure I was talking to the right person, they then got it right and seen me same day when I came in, at first the lady who was at the desk said something different than my insurance guy but then she got it right, so a little off, but otherwise I only went so far for an estimate. I can fully rate them if I decide to get my car fixed here. Otherwise so far so good. read more

Fix Auto Signal Hill - Body Shops Near Me - Signal Hill, California

Fix Auto Signal Hill is like a little "hole-in-the-wall" auto shop! Their sign isn't that noticeable when you're driving down the street, so make sure you keep an eye out! All their staff was very helpful & kind from beginning to end. They answered all their calls in a timely manner & never made me wait that long. They addressed all my concerns making sure I was rest assured that my car was in good hands. This was my first time I had to go through this process since I hit my back tail light. Richy my service advisor made sure to keep me in the loop & that I understood everything that was happening. They were able to get my car back into perfect condition in only a week! This was aside from the one time I had to bring my car in just for a consultation to see what needed to be done. I would definitely recommend this place to anyone that would need their car fixed! 5 stars for me!!! read more

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Updated after receiving my car back My Tesla "looked" good but ... My key card was lost and they tried to give me a messed up key that was not connected the other guy that was taking care of my car told me he ordered a new set of keys i arrived to this place asking for my key to find out the guy was fired... My back seat were they worked on my car is stained and I paid to get it detailed and it still does not go away!!! My car was super dusty when I got it back and a scratch in the cup holder that was not there before pretty dissatisfied with this place I dropped my rental off here and then rental company calls and says it hasn't been returned.. read more

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I had a wonderful experience with them from beginning to end, front desk was so sweet and Veronica was very attentive and constantly letting us know updates on my car. Amazing customer service and they left my car looking so good! I highly recommend them, they are amazing at what they do read more

Took my Tesla here. And the service was impeccable from beginning to end. Great communication! And my car was ready before they said it would be. I was impressed considering I had them do some extra work that wasn't included. And they actually gave me a great price compared to other places I got estimates at. They are Tesla certified I found them thru the app. But they obviously work on many other vehicles as well. And their work is lifetime guaranteed, you can't put a value on that! I would highly recommend! read more

Had my car repaired here as it was a preferred vendor for State Farm. Car was fixed in 3 weeks which was ok. Good updates. The first day driving the car the front tire came off and we crashed the car. They "fixed" the car but when we got a service light on saying needs serving. We brought it to the BMW dealership. So many problems!! The brakes were wrong the sensors were off there now is there is an oil pan leak. I spoke to Miguel and he said he would make it right. He has refused to reply to any calls or emails. I will have to take further legal action to recuperate the cost of the repairs. read more

Update, a few hours after drafting this review: I thought I'd wait a bit, get another estimate, and see how I felt. This review is pretty harsh so I thought that'd be a good idea. After my quote from Long Beach Collision Center, I stand by my review. LB Collision gave me an estimate at HALF the price and said they could get it done in three days. Here's an approximation of my experience with Fix Auto: The receptionist was truly useless. Took me 30 minutes to get a loose estimate on how long a bumper replacement would take. Receptionist: "When are you going to bring it in?" I'm not sure, I want a time estimate first so I know how long I'll be without transportation. I got an estimate from you guys for my front bumper. I may also want to get my back bumper fixed, but right now I just want a time estimate on one repair. "Okay let me put you on hold." "We can't give you a price estimate for your other bumper unless we see it." Great, I never asked. How long will the repair of one bumper take? "Let me put you on hold." "Okay we won't know the time estimate until we see your other bumper." OKAY, HOW LONG FOR THE ONE YOU GAVE THE ESTIMATE FOR? This is the ONLY reason I'm calling. One, two, three, four days? Two weeks? "Let me put you on hold." Getting an answer was like pulling teeth. I was on hold for 25 out of 30 minutes of this call. Eventually she said the repair would take 1.5 weeks. I'm confused why it took so long to give an estimate. Based on other reviews, it seems like they lie about repair times regularly, so why not pull something out of their ass? I'll be taking my business elsewhere. read more

Before choosing this location I called to see their availability for appointments as it was during the holidays. Before I could make an initial appointment I had to first choose them through my insurance so that my claim information could be relayed to them. This was a reasonable request and I only took a few minutes. When making the appointment for the initial estimate they had a variety of appointment times available that would accommodate my work schedule. Since my car was drivable it wasn't as urgent. I just got the initial review of the car damages with the estimator Veronica. She was pleasant and Professional. After my estimate arrived a few days later ( I still had my car), they were able to pre order the parts so that I was t without a car longer than necessary. When the parts came in they notified me and I was able to schedule the repair work for the next week. In total I was without a car for less than a work week. I was updated frequently on the repairs. When I picked up the vehicle it had been washed and vacuumed. Looked better than when I brought it and repairs were done well. I was totally satisfied. read more

A day after I had posted my original review, the manager called me apologizing and was willing to take the car back in and have the repairs done again. I had just received my car today and it now looks brand new again. The chipped paint looked like it never existed and things were now more in place. They had also dropped my car off at my house and covered all rental expenses. Satisfied with the aftercare. read more

Overall a really good place. They got the job done. But not sure what they hell they did to fix my driver chair. The chair is good and working but the the back of the chair is all scratched up and found the tools they used. Update: the install my seatbelt backwards read more

Fix Auto Signal Hill - Not sure what they had to do to fix the chair but this wasn't like this when I sent my car in. - Body Shops Near Me - Signal Hill, California

MY BEAUTIFUL CAR , was involved in an accident , I ended up at FIX AUTO SIGNAL HILL , they updated me on every repair & pricing that was going to happen , when changes did occur I was called immediately & notified , updated on my repairs about every 3-4 days so I had an idea of when Id get my car back , when I arrived & saw my car I had instant happy tears , my BEAUTY was back to BEAUTIFUL as if nothing ever happened, not to mention my whole door had to come off , my wheel was severely scarred up from accident & front passenger door was messed up & was revived to BEAUTY!! thank you FIX AUTO SIGNAL HILL for bringing my car back home safely to me !! read more

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We took our Tesla in for a minor body repair. Everyone was exceptionally helpful and organized. The ladies at the front desk had our paperwork in order, Richy was fantastic with communication and explaining where we were in the process and Frank was a super nice driver who gave me rides to and from the shop. When we got our car back, it looked brand new. it had been detailed and waxed. We are extremely happy with their work and appreciate the professionalism and kindness. Thank you, Fix Auto!!! Highly recommend. read more

Please read this before you take your car to this body shop. This is what they did to make me unhappy. 1- At first they were supposed to inspect the car after my accident, they just showed me the observable damages. They did not check the dashboard or anything beneath the car. 2- Initially they said the job was going to be done in 2 weeks, then they extended it to 3 weeks and then to 4 weeks. 3-Meanwhile they lied to me by saying everything is fixed we are just waiting for the muffler to arrive. When I visited the body shop I noticed they had not fixed anything. 4- They waited so long that my insurance rental car allowance expired and this way they forced me to accept installing the damaged muffler. I had no choice because they told me we cannot predict when the new muffler would arrive, and so I had to pay for the rental car for months of waiting. 5- On the day of checking out I noticed the airbag light was on I asked them why they didn't fix it. First, they said we don't have the equipment to diagnose the airbag sensor and then they changed their position and said this is not related to the accident and refused to fix it. I had to go to Lexus dealer to fix the problem and they told me it was related to the accident. 6- When I took the car home I noticed the back door window opener was not working. I went back to the shop and they refused to fix it saying it is not related to the accident. 7- After they fixed my car I felt there is an extreme wave of hot air coming out from beneath my car I have no idea what they did in installing the muffler but I'm scared to go there and ask before they said we'll call the police if you show up here. This is their customer service. read more

I got rear ended, the other party's insurance referred me to go to this place very friendly stuffs and service is fast. They fixed it well thank you all for your hard work! read more

I just want to say a big thank you to Abraham and his team for a doing a great job on my accord. We started on a rocky start but at the end they made it right . the updates and phone calls to keep to date rocked. Once more thank you . read more

Fix Auto Staff are beyond exceptional! my mother and I waited for 2 hours for what should have been 45 minutes for AAA. I walked over to ask if the could assist us and they sent Alex! We are more than grateful for their service they could've have turned us away. If you're in need of collision services, no doubt bring your car here I'm %100 certain you'll be in great hands! No doubt we were! Thank you again Miguel, Vanessa and Alex!! read more

I selected them because of there ratings, but after having them waste my time, telling me that my vehicle can be repair in no time, than calling me the next day to pick up my car cause they can get to it till maybe a month, REALLY!! Just wasting someone's time for no reason, and there communication within them self is horrible. My insurance called me the next day telling me that the manager need's me to pick up the vehicle, which I had already picked it up a day before, that tells you enough, how there attitude and communication really is. If I could give zero stars, I would. read more

10/10 recommend. Natalie, at the front desk, was very welcoming. I received text message updates on my car, so I was informed from start to end. Abraham's customer service is excellent. The entire staff did amazing with my car. I'm extremely satisfied with their service. I don't plan on coming back, but if I ever get into another accident, I'll definitely come to Fix Auto. read more

Fix Auto Signal Hill - Before. - Body Shops Near Me - Signal Hill, California

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Took my 21' civic here to get fixed since they had good reviews. My bumper was messed up, my tire was rubbing on the inside of my bumper, and all my emergency lights were on. First off, they had my car for over a month even though they gave me an estimate of 2 weeks to be done. When I got my car back, my bumper was loose, my tire was still rubbing on the inside, all my emergency lights turned back on in a week, and my brake on my left wheel started rubbing. They only fixed 2 things out of like 6 problems. Their communication is awful. There were 5 different occasions I called regarding my car and I was promised a call back. Not a SINGLE time did they actually call me back. Do not take your car here unless you want your time wasted. read more

Fix Auto was a very effecient and professional team from their front desk, Natalie to their mechanic, Abraham. I had to get my bumper fixed due to a hit and run and the moment I set them as my collision center I received a call right away. They took 1 day to do an estimate and let me know what the quote was before I gave the go ahead to fix my car. It took about 2 days to get everything done. They were thorough in their explanation in their processes and answered all my questions with patience and respect. They continued to call and text updates so I was always aware of what was going on. When I couldn't pick up my car right away they were able to accommodate a later time. I received my car washed and fully vacuumed as well as sanitized!!!!! Job well done thank you. read more

I recently had side-swipe damage to my Tesla Model S (they are indeed Tesla certified). I took my car in late on a Monday. Abraham conducted an overview of the damage, walked me through the repair process, and estimated the car would be completed next Thursday. Abraham and Natalie were outstanding, the communication was top-notch. I received a text just about everyday providing updates. I also received a couple phone calls from Abraham throughout the week letting me know everything was on schedule. As stated, my car was competed and ready for pick up on Thursday. And even more important, it looked great! I can't see or notice any of the prior damage. It looked better than before the accident! Shiny & new, exceeded all expectations. And, oh yeah, they worked with my rental car company. The rental company came to pick me up when I dropped off my car. And I was able to drive directly to Fix Auto Signal Hill when my car was completed. Super smooth. If I ever get into another accident, or my car is damaged, I will definitely use Fix Auto Signal Hill. Highly recommended! read more

I want to thank everyone at Fix Auto and especially Angel for going the extra mile to help fix my car today. Their service, work, and ethics are unmatched! I will recommended them to anyone who needs car work, and will continue to do so in the future. Not only did you fix mine but you also made my Boyfriend's car look like brand new! They helped so much with our car repairs that we are forever grateful. Thanks again! You guys are the B-E-S-T! read more

They do not accept Tesla Insurance despite being a certified Tesla Approved Collision Center, so don't bother calling.

ABRAHAM MADRID! If this guy isn't the meaning of customer service then mannnn idk! Abraham and I spoke back and fourth for about a month every other day if not everyday! My insurance was taking forever to get back at me and Abraham helped me by contacting the insurance as much as I did , believe me when I say that me and Abraham probably called them about everyday. He was right there pressing the issues and helping me contact the insurance. We were both annoyed at times with the insurance but we both helped each other out. after about a month, the insurance finally decided to total loss my car. Yet again Abraham called me and let me know about everything going on. Thanks Autofix and specially Abraham for the help. hopefully no one ever goes through an accident but if you do walk into this shop and ask for Abraham, TRSUT ME!!! read more

I'm like a repeat customer keep going there thought they did a good job but when I went back to get my damn fix or just the damage whatever they always said that it's my fault. Always my fault they never did a good job in the first place so that's why I had to go back. never going back there again Ruth staffs . read more

Thank you Katey and Abraham for making this a good experience. Nice people and nice place! read more

Fix Auto Signal Hill - Body Shops Near Me - Signal Hill, California

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I came here a not even a year ago last May through my insurance USAA to have my car fixed with damage that occurred. They fixed my car and it's been 7-8 months the paint has worn off and I can see he EXACT pattern that the damage looked like before. USAA told me that they should 100% be under a warranty and they should fix it. WELL the manager came out and he claims it was NEW damage. Do you guys keep track of what you fix because this is the exact same pattern before my car was damaged but the manager claims my car was hit and the damage was new? Maybe you guys just did a horrible job and need to admit it. Complete crap. read more

Brought my car here recently due to some vandalism damage. I'm glad I did. Fix it Auto was very helpful in my time of need. I was helped by Ruben. He made the process easy and was nice. I Would definitely recommend coming here. read more

Fix Auto Signal Hill staff was very friendly and professional especially Abraham. He kept me informed on all updates to my car.

Great customer service! They did some exhaust work along with other items and were so fast and efficient. Ruben was especially helpful in explaining the work being done and updating me regularly on the status of repairs to my car. Car was nice and clean when I received it. I definitely will recommend Fix Auto to others due to high quality work and good experience. read more

Everyone at this Location is Great! Fast and friendly. On time and they even washed my car for me!!