After my car's catalytic converter was stolen, Gio Jr. helped me throughout the entire repair process. He took the time to explain everything, carefully reviewed all of the paperwork with me, and even accommodated my work schedule by allowing me to come into the shop early to sign documents. That level of customer service made a stressful situation so much easier. Gio Jr. was extremely professional, polite, honest, and transparent from start to finish. The work itself was completed accurately and quickly, and I was very impressed with the quality of the repair. As an added bonus, they even washed my car--and they did an excellent job! I would highly recommend to anyone looking for a repair shop where the work is done correctly, there's no unnecessary hassle, and you're treated with honesty and respect. If you're looking for quality repairs, excellent customer service, and people you can trust-this is your shop!!! read more

I can speak so highly of this location. I'm not sure how many people they were helping at the same time as me but I felt that I was a priority and focus to them from beginning to end. Jr helped me out with figuring out the damage to my car, keeping me up to date with everything, looking into something about my car that wasn't even a part of the damage repair, and with my rental car service. They are so knowledgeable about everything and I can tell they wanted to help me and make it an overall good experience. I am so glad I picked this shop and I even grabbed a few of their business cards to provide to others read more

You never want to see your baby dented or gashed. Unfortunately things do happen. I want to take a sincere moment to thank Gio, Gio Jr and everyone at fix auto. When my accident happened I'd look at my truck and feel gutted. I got referred here by my insurance. Close to home as soon as got there I knew I was in good hands. Receptionist helped me out and helped with getting a rental. It all happened so quick. Gio was very professional and nice. When he said don't worry I'll take care of this I thought it's something he said to me only cuz he has a Tacoma. But I'm pretty sure that is how he treats all projects. He'd call and keep me updated. And he paid attention to the small details. Made sure the panel had same stickers and protective film. Nothing went unnoticed. Truly a professional. Thanks fix auto for turning a crappy situation into a good one. Good value. Again thank you soo much. read more

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You never want to experience a vehicle collision; unfortunately, accidents occur. This location not only returned my car but also restored it better than retrieving it from the dealership. I appreciate Geo, Geo JR, and the entire team who worked on my vehicle. This location is essential--undoubtedly, five stars in every respect. I genuinely recommend this location. Thank you GEO, GEO JR, & EVERYONE AT FIX AUTO UPLAND TEAM read more

I can't say enough positive things about this business. They replaced the bumper on my car and painted the damaged paint caused by someone who hit me in a parking lot. They are a family owned business who understand good customer service and quality work. Polite, professional, focused on my needs, helpful, friendly, knowledgeable, honest and kind. All done with perfect craftsmanship and integrity. And, my car looked like new when I pick it up! I highly recommend them. read more

Gotta talk to Junior, he'll take care of you. He really helped me out when I got into a little fender bender. He was a pleasure to work with and he fixed my vehicle in a short amount of time. Looks perfect. Highly recommended! Professional, Fast, Reliable. read more

I was hit and took my car to fix it auto in upland per my insurance recommendation. Jr, was professional , nice and went ABOVE and beyond . Even after the fact I had some issues with the rental car and he took the time to help me get my issue sorted out. I wouldn't think twice about recommending anyone who may need some body work done. Now at days it's hard to find people (business) with integrity. Jr at fix it auto Upland is def one of those people! Thank you again Jr. read more

I had a wonderful experience with Fix Auto Upland. Their team is kind and very communicative. I brought my car after I was rear ended on the freeway. My car was there for almost a month and they kept me up to date with all insurance communications, negotiations, delays, and they even advocated for me to get approved for some better parts (not all were approved, but that was expected, I appreciate their efforts). Over all, I couldn't have asked for a better experience! Thank yall so so much!! read more

Costumer service is professional and very reliable! My car was repair with in 48 hours. I truly appreciate their quick response since this was my only mode of transportation! read more

After getting into an accident, I was stressed about finding a trustworthy body shop, but this place made the entire process so easy. They gave me an estimate and then fixed my car in just 3 days and helped me figure out my rental car. The staff was professional, friendly, and kept me updated throughout the repair process. My car came back looking brand new, and the quality of the work exceeded my expectations. They handled everything quickly and made sure I was taken care of from start to finish. I really appreciated their honesty, attention to detail, and excellent customer service. I highly recommend this shop to anyone needing repairs after an accident! They went above and beyond. I will definitely come back if needed in the future. read more

I had an insurance claim because my car was hit by a flying metal object on the 60 Freeway. We brought our car to Fix Auto in Upland and they did an amazing job!!! The car looks amazing and there's no trace of any damage that occurred from the accident. The staff was extremely friendly and helpful. I definitely recommend this place. read more

I've used Fix Auto three times over the past two years due to accidents involving our family vehicles, and those situations are always stressful and overwhelming. Thankfully, Fix Auto has made the process much easier to handle. Gio and his team have been excellent at keeping me informed every step of the way and coordinating with the insurance company. The cars came back looking like new each time! I really appreciate the quick, professional service. Hopefully I won't need repairs again, but if I do, I'll definitely return to Fix Auto. read more

We took my husband's truck to Fix Auto Upland after he was side swiped by another vehicle. It needed dent repair, paint and a tail light replaced. Gio (Jr) was professional, polite, knowledgeable and gave updates all week. We dropped the truck off on a Monday morning and just as my husband was told, his truck was ready for pick-up Friday. There were no surprises or extra work/charges so the estimate was spot on. Lastly, the truck looked perfect when they were done. We are very pleased with the work and customer service from Fix Auto Upland! read more

This place has great customer service thank you Edna for everything you are so amazing your personality and kindness brings the customers in thank you read more

Just picked up my car after front bumper was broken due to accident and it looks great! They were ready in less than 2 weeks , very nice staff as well :) read more

Excellent service and fast. My wife's Edge was repaired in less than a week. We are happy with the repair.

We brought our car here after being rear ended (they are recommended by the insurance company) and I must say that we had absolutely amazing service. I was mostly assisted by Giovanni who was very communicative through the whole process but the rest of the staff was amazing as well. I really love this place because we had an issue with the timing of our accident and we had a trip planned while the car was in the shop but Gio made sure that we wouldn't have any issues because they work with enterprise to make drop off and pick up very convenient. When we picked up our car they even washed/detailed it and it looked better to me than it did when we purchased it! It wasn't fortunate that we had our accident but I am so happy that I found an amazing auto body shop if we do happen to need it again in the future :) read more

Fix Auto Upland - After repair - Body Shops Near Me - Upland, California

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Our experience at Fix Auto was great! The staff was very friendly and accommodating. Will was awesome at communicating all steps taken to get our vehicle taken care of and even called to provide us an update a couple times. We will definitely be coming back if we ever need any other auto repairs! Thanks for taking such great care of us! read more

Just got my car back after 2 weeks of being worked on, and all I can say is that it looks better than it did before! Gio and his team did a fantastic job on the car as well as communicating to me. Gio had called me multiple times to give me updates about my vehicle as well as gave me options for certain parts, which I really appreciate. I definitely recommend taking your car here for repairs! read more

Wish I could leave 0 stars. I had a horrible experience with this company. I was in an accident in January and selected fix auto upland to fix my car. From the beginning they asked me to call my insurance company to let them know they sent over the estimate. I was a little annoyed since I work a 9-5 job and their operator literally says they will communicate with the insurance company so you don't have to but I did it anyway lol then they insisted on collecting my deductible before ordering any parts which I understand. However I have a coverage called uninsured motorist which waves your deductible. After explaining this to representative she insisted on me paying at least half of the $500 deductible so that I wouldn't have to wait for them to verify that information with my insurance. I decided to wait for them to verify with State Farm. Since then we've been playing phone tag and they claim they haven't been able to verify the deductible waiver with State Farm. It's been over a month. Today I had the pleasure of speaking with the owner, he was a real piece of cake. lol I explained the situation to him when he rudely interrupted me and said it's my responsibility to communicate with my insurance. So I asked him why the operator says they will be responsible for communicating with the insurance company and his response was, "no, that's the customers responsibility." I will gladly be taking my business elsewhere. I am absolutely disgusted by the owners lack of sympathy and rude mannerism. read more

Fix Auto Upland - Phone call with owner - Body Shops Near Me - Upland, California

Fix Auto did a remarkable job. Easy hassle, free! we took it in and then a couple of days later, we received it back looking like new. The staff is friendly and knowledgeable. Geo has a great personality and takes pride in his work. read more

Our 18 year old Mini Cooper really needed a paint job on the hood and a new front bumper. A couple of friends told me about Gio at FixAuto in Upland. So, I dropped in, one day, met Gio and immediately knew he was the guy who was going to paint this car. He came highly recommended, is friendly, easy to talk to and honest. I asked him for a price to paint the entire car. He looked at the car, then at me and said, "I don't have the heart to do it. Your paint is too good." That's a guy worth giving business, to. We decided to just do the hood. I dropped the car off on Wednesday and had it back on Friday afternoon. Gio's guys did a perfect job! The freshly painted hood matches the rest of the car perfectly. They even buffed out the yellowed headlights. Next time I need body or paintwork, it's FixAuto in Upland for me. read more

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We recently moved into Ontario and somebody hit my car in the Costco parking lot. Fortunately we were given amazing service here! Will was very communicative with the updates to our car and super friendly! The work was awesome too! Not only did they repair the damage flawlessly they washed and cleaned the inside! Looking like my car just came off the lot! Definitely would recommend and if I ever need repairs they are my go to! Thank you so much Fix Auto! read more

I came in today around 1pm ish and asked for an estimate for my front bumper damage and to clean up some paint. Gio polished my car for free because I explained to him how the paint was bothering me the most. And he said when I am ready to come they will help me fix my bumper. I am so happy to have found this place by a Google search. Definitely recommend them! read more

Liars, they tricked me through lies. I explained if the estimate is the same as the Cadillac car dealership i would rather fix it at the Cadillac dealership. The verbal estimate was $1400, Cadillac was $2000 for replacing mirrors. I had a long conversation with the manager GIO inquiring how can he do it for $1400 when the part ls alone are $1400, he said he is making a small profit of about $150. He never mentioned any extra cost. When i picked up the car, the insurance bill is $2334!! I was furious, the conversation was less than a day before. I reminded him and he was going around the bush with his answers. LIARS, DO NOT TRUST THIS read more

Fix Auto Upland - Invoice after their lies - Body Shops Near Me - Upland, California

Just got my car back today after being side swiped and the process was quick and easy! They even washed/detailed my car which was super unexpected but I'm truly grateful!! Thank you Gio! read more

I cannot express how amazing this place is! My car was in a terrible state, and they brought it back to me like it was brand new! Gio and his team are efficient, thorough, and kind. They made my car sparkle at a reasonable price. I hope you are never in this situation, but if you are- you can trust Fix Auto with your car. read more

Where do I start?I found them via my insurance!They were so good at communicating.They responded to all my concerns and questions since day 1.They fixed my car literally in 4 days.Amazing!They left it like new!The customer Service was above and beyond.Junior,Will and the White guy were amazing when it came to communication and getting my car to me ASAP!They made me feel very confident that my car would look great.Muchas Gracias y Gracias por hacerme sentir como en familia.I Definitely recommend them to fix your car.Pictures do not do Justice!!Worth the Value!! read more

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I recently got a dent in my car and was referred to Fix Auto by my insurance company. My experience there was phenomenal! Junior helped me from the beginning. He was polite, friendly, and very professional. He explained everything that would happen and kept in touch with me to let me know how it was going. When I picked up my car, it was beautiful. Even though my insurance only paid for a used fender, they got me a new one and matched the color perfectly! They even painted an area that was scratched that wasn't a part of the accident! And to top it off, they washed my car inside and out! I highly recommend this company! They definitely did a 5 star job! read more

All of the above, quality and value excellent shop. Everybody, all the staff were very professional specially, Ruben he goes above and beyond to assist you with your questions and concerns. I highly recommend this shop. Their name should be called Excellence body shop, because of that work they do. read more

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Best customer service, Giovanni was very helpful and my car was done very quick. Parking is only on the street.

The guys at Fix Auto Upland did an amazing job on my 2003 Honda civic Si. I took it in with a whole lot of dings and scratches looking like it was ready for the junkyard, and these guys made it look like a brand new auto show worthy car. I wanted to make it look like the Japan Type R version of my car and man did they nail it. I came at them with so many parts that were not designed to fit my car, so a lot of customization was needed to fit these parts in, and I do mean a lot of customization. Giovanni assured me that his guys would make it happen, and he even helped me find parts that I was unable to find on my own. These guys meticulously custom fit every single part from the front and back bumpers, side skirts, the wing, front and tail lights on top of so much more and the best part was the amazing job they did on the Championship White paint job that I had chosen. You can tell these guys are professionals at their craft, and I couldn't have chosen a better body shop to make my vision come to life. Thank you Fix Auto Upland you have made me a customer and friend for life. I would highly recommend. read more

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First time customer. No complaints. Waiting room is quiet. Staff is nice and welcoming. Service/Visit was overall amazing. It was quick and done in a timely matter. Huge recognition to WIL for taking care of us. We wouldn't of been able to do it without him. He answered every question and was beyond helpful throughout the whole process. His work ethic is great. Forgot to mention I did go through insurance for this visit and it can definitely be hectic but wil did everything he could to make this whole process easy. Thank you Fix Auto for getting my family SUV looking right again.... 100% RECOMMENDED.... read more

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I got into an accident last year Feb 2022 and I took my car in to FIX AUTO Upland to have it repaired. They are very responsive to all of my questions, very friendly, and they did a wonderful job on fixing my car on a timely manner. The staff of this place are exceptional. from the front desk to the technicians and Gio. I am very impressed on the work they did for my car and the customer service they provided for me during this time. I highly recommend this place. read more

Geo has worked on a few of my cars and has always done a great job. He is very reliable, communicative, and honest. My son was in an accident recently and I brought his car here. There were some complications with certain parts that needed repair, and Geo worked really hard in communicating with the insurance company to make sure the parts were repaired and he kept me informed throughout the process. My stepmother even drives all the way from Palm Springs to bring her cars to get repaired here. read more

I'd like to start off by saying fix auto repair far exceeded my expectations. I was referred to by my insurance company (State Farm) and within the next day of getting into a car accident my truck was in their shop and they were already ordering parts for my repair. Their level of expertise is unmatched! Ruben and Gio were very transparent about any delays that would occur because of the strike that just took place. Fortunately for us all of our parts were delivered and they were able to get our truck back to us right when they said they would. What I loved most about this unfortunate accident was their communication. They were always calling me with updates and I appreciated that very much! read more

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I was extremely satisfied with their work. They listened and answered all our questions and concerns. Will was great in explaining what needed to be done, more or less how long it will take and kept in touch with us throughout the whole process from waiting on the parts and when the car will be worked on and finished. They went over and beyond our expectation. My car looked brand new when we picked it up. I would highly recommend this business for your car repairs. Excellent job read more

Gio was fantastic. EXCELLENT repair and FAST!! He went the extra mile to make sure we were happy. read more

Thank you Fix Auto!!!! This was a great experience with you guys. Fast. Communication was amazing. Work was very quality. Just all around felt comfortable and was treated good. I'd come here for auto body work in future absolutely over any place. Thanks guys! read more

I got my car fixed here and they exceeded my expectations! Great customer service and quality work! Highly recommend this place!