I've had such a great experience with Upland Collision Crafts. I originally came here last August after getting rear-ended and my insurance recommended them. From the very first interaction, they were professional, communicative, and really easy to work with. They kept me updated throughout the whole repair process and my car looked amazing when I got it back. One thing that really stood out was how thoughtful they were -- they even gave me the leftover red paint for touch-ups, which I really appreciated. I recently brought my car back for brakes, rotors, and an oil change. I honestly didn't even realize a collision center offered those services, so I was glad to find out they do. Again, they were transparent and fair with pricing, and the whole experience was smooth. They even helped arrange a ride home since I live nearby. Overall, just a solid, honest local shop. I definitely recommend them. read more

The service provided by Ralph, his son and staff was outstanding. The estimated repair time was met and my car looks better than new! A word of appreciation to these auto body repair experts! Thank you, David E Coffey Sr read more

I have nothing but praise for this shop! It was initially recommended by AAA and also endorsed by my son. And now I can personally attest to their excellent service. From the first person who answered the phone (Amber) to the personal service of the owner (Ralph), I received outstanding service. They dropped me off and picked me up. They communicated directly with my insurance company. They also kept me informed during the repair process. And my car looks great! Thank you, Upland Collision Craft! -Kris Blay read more

I had a great experience with Upland Collision Craft shop. Ralph, the owner, provided excellent customer service from start to finish and made the whole process easy and stress-free. The repairs were completed fast and right on time, with no hassle at all. Communication was outstanding--I received clear updates throughout the repair process. Highly recommend this shop for quality work and professionalism. Thank you! read more

Just had a wonderful, stress-free experience dealing with Upland Collision . Ralph P. and team did a great job with my car. Highly recommended !!! read more

A big shout out to Ralph and his team. They did an amazing paint job on my 2011 Camry. They were very detailed. It looks like a brand new car! Very happy and pleased with the service and workmanship. Thank you Team read more

Amazing service and quality work. Work was done as expected and on time. Highly recommended

My wife and I recently were "rear ended" on the freeway. I won't go in to the details other than to say the damage to our vehicle was significant. I have had work done by Ralph and his crew at Upland Collision Craft before. But nothing to this extent. I found their work to be top notch. So they are who I selected to do this repair. Frankly I didn't think it was possible to repair the damage. But they did it. I was kept informed of the progress with photos and texts. When I picked up the car, it looked better than new. It was completely detailed...even my floor mats were Armour All'd. Craftsmanship and attention to detail is something that is difficult to find these days. Ralph and his guys are as good as it gets. read more

I had a really great experience here and will definitely be coming back. The staff was super friendly, professional, and made the whole process quick and stress-free. They explained everything clearly without trying to upsell me on things I didn't need, which I really appreciated.The service was fast, but they still took the time to do everything right and make sure my car was in good shape. The waiting area was clean and comfortable, and I felt taken care of from start to finish.It's hard to find a place you can trust with your car, but this spot definitely earned it. Highly recommend to anyone looking for reliable, honest, and efficient service! read more

Can't say enough about Upland Collision Craft! We have been using them for years & they have never let us down! Their attention to detail & customer service is top notch & communication as well! Thank you to both Ralph's & their team!You won't be disappointed! read more

Upland Collision Craft is amazing!!!!!  My husband bought a brand new Chevy Silverado truck and had an accident.  We originally took it to another Auto Body shop that did a horrible repair job and left us with additional damage to the new truck.  AAA recommended that we give Upland Collision Craft a try (as they stated they had great experiences with the company's repair work and it is one of their preferred shops) so we contacted them.  From the very first phone conversation with Ralph Lugo, the owner, we were put at ease....everything from start to finish went perfectly.  Ralph and his staff are amazing!!!!  The shop is impeccably clean and organized, the staff is helpful and friendly, we were kept apprised daily of how repairs were progressing through texts and pictures and phone calls, everything was thoroughly explained to us, the repair work was absolutely perfect and we received the truck back looking like new again!!!  If you are needing work on your vehicle, please give Upland Collision Craft a try.....they do not disappoint.  This is a business that takes pride in their work, values their customers, and goes above and beyond.  This will be our go to shop for all of our future needs. read more

10 We've used Upland Collision Craft several times over the years, and they continue to impress every single time! Their team is professional, honest, and truly goes above and beyond to make the whole process smooth and stress-free. The quality of their work is outstanding, our vehicles always come back looking brand new. It's rare to find a collision repair shop you can completely trust, but the owners (the Ralph's) have earned that from us. Highly recommend to anyone looking for top-notch service and excellent results! read more

Upland Collision Craft - After! As if the bumper never got hit! - Body Shops Near Me - Upland, California

Ralph and his team had my car done ASAP. I took it in with some damage to the side and they gave it back to me the next day. The whole car looked brand new, and they even added an extra touch with their great smelling air freshener. It didn't end there. I had been having some battery trouble and when I picked up my car from Ralph it decided not to start. I was somewhat in a hurry and Ralph took care of it AGAIN. Got it to the dealer, had the battery replaced with my warranty and had it back to me the next day! They definitely set the bar for quality work and customer service. I will always go to Upland Collision for any of my auto needs. read more

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Ralph and his team did an amazing job. Work was replacing a damaged front fender on a brand new Kia Sorento, and it looks and drives like when we got it off the lot. Paint was excellent, all work was documented and Ralph kept me informed every step of the process without asking. He provided the upmost customer service and kept me at ease. They even detailed the car afterwards, truly above and beyond service. Would absolutely come back to Upland Collision Craft if the need arises. read more

I have brought several cars here and they always do the best work. They are friendly and helpful. They explain the whole process and keep you in the loop if anything changes. I don't bring my cats anywhere else. read more

I had 2400 miles on my new truck when someone accidentally backed up into it. I was referred here by the person who hit me and his claims of their greatness was not over exaggerated! From start to finish Ralph and his team provided exemplary service! The whole process moved flawlessly. They explained everything from picking up the rental car, the parts and processes they would be using to repair my truck, communicating constantly throughout. The work was done quickly and surpassed my expectations. My truck was clean inside and out when I picked it up. I can't say enough about the feeling of relief they've given me. Everyone I spoke with was kind and friendly. Thank you all! read more

Upland Collision Craft - Before - Body Shops Near Me - Upland, California

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After running errands I found my Toyota Highlander rear-ended in the parking lot. I called Mercury insurance and they recommended Upland collision craft. I talked to Ralph Perez and I brought my car to the shop. He was very helpful and made me comfortable that my car is in good hands He did a great job with my car and was finished in 5 days Thank you Ralph for your help I really appreciate what you have done with my car. read more

I had my car fix a few months ago the whole process was outstanding I was referred by my insurance Ralph-P help me out with my claim Everything was done flawlessly They definitely earned my trust and Business there service and quality of work speaks for itself Thank you Ralph P read more

Upland Collision Craft - 2021 Toyota Venza - Body Shops Near Me - Upland, California

I came to get an estimate on the work needed. The guy in the office said he would do a "ballpark" figure, but if I needed a written estimate, he would need to charge me. Other repair shops do free estimates. read more

I was rear ended and Mercury recommended them and I also had a lot of water damage on my car on the hood and passenger right side. This was a separate claim and since I was there I let them handled that as well and they did an excellent job. I highly recommend them. Thank you Ralph Lugo! Michelle Dickson. read more

I want to give a big shout out to Ralph and his staff. My car needed some restoration and they did I a great job. The paint on my car's roof was rotting, it had scratches on the hood, a cracked windshield, and some serious wind rash on the doors. Ralph and his team went to work on it and in just a week's time, they had my car looking like new again. Now my 2008 Scion Xb. look like new again, and I couldn't be happier. I highly recommend Upland Collision Craft for all your auto body needs. Excellent value, Quality work and Fast Service. -Aaron read more

My daughter damaged her 2007 300z and although finding parts was a challenge, Ralph and his team found the proper parts and expertly fixed her car. The car looks as good as it did pre-accident, and with the cars age, Upland Collision Craft went above and beyond, by repairing a couple items that were necessary but not part of the scheduled repair. I would go back to this shop anytime. read more

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I've now had body work done to my car three times at this shop. Each time my car was returned to me looking brand new. They are also mechanics so I recently took my car in for service. I drive 80 miles per day and have noticed my car wasn't feeling right. I live in Highland and work very long hours, making getting my car to this shop difficult, but there is no one else I trust with my car. The owners are always willing to work it out with me and make sure my car gets serviced. I picked my car up today, much faster than I anticipated. My car looked and felt brand new. The repairs were done at a very fair price. There's no haggling, no gimmicks, no trying to push unneeded repairs. The owners are two wonderful, standup men with a staff who know exactly what they are doing. I couldn't recommend this company enough. If you care about your car bring it to Upland Collision Craft. Wether it's mechanical repairs or body work, they aren't going to let you down. read more

Ralph and Ralph at Upland collision craft are the best ever. Professional Articulate and friendly. I have had several vehicles repaired and I have always been 100% satisfied! read more

Upland Collision Craft - Body Shops Near Me - Upland, California

I have used Upland Collision Craft many times for repairs on our vehicles. I can't say enough about the good people that own that place. The technicians that repair your car do flawless work and complete the repairs in a very timely manner. We highly recommend them. read more

I just want to give a shout out to Ralph and his whole team! I was hit by a delivery truck and when I went through my insurance they gave me a choice of where to take my car I chose Upland Collision Craft because they had the best reviews and their work looked pristine. I made my appointment for my consultation and Ralph was there to great me and look over my car. Sure he could have taken my car right then and there but he didn't instead he recommended that since my car was still drive-able that I keep it until the parts came to cut down on my rental car cost once the parts were in we set up an appointment to drop off my car and true to his word he kept me up to date even emailed me pictures after they took off the damaged parts of my car. My car did take a little longer than expected because of rain and some other damage that was discovered and parts having to be ordered but Ralph apologized (it wasn't his fault) which he didn't have too but I appreciated it. He could have did a rush job and got me my car back but he didn't and I appreciate that. When I picked my car up it looked just like the day I bought it off the lot! I was so excited! Thanks Ralph and team at Upland Collision Craft! read more

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This was my first accident... It was scary to say the least... I had so many questions and was extremely worried about the repairs. Ralph at Upland collision craft was very clear and thorough in explaining what they were going to do and what to expect! All my worries went away... They are extremely professional and just genuinely good people! 1. Extremely professional 2. Keep you updated via email, phone call, text 3. Honest and reasonable 4. Very thorough when explaining what and why needs to get done 5. Fairly quick What's not to love! My experience here was great in so many different ways! read more

Upland Collision Craft - Before - Body Shops Near Me - Upland, California

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Just picked my 2012 GMC Sierra. This is a Mercury approved shop. Ralph Lugo and his team did an excellent job. They detailed the truck after the repairs and it actually looks better than when I brought it in. Thanks read more

Superior customer Service and they do a fantastic job. Ralph Perez took great care of our car, looks brand new. read more

My car was hit and it should have been an easy fix because I have insurance but the person who hit me has very low limits. Mercury is my insurance and it was hell dealing with them from the start. The only bright spot was them giving me choices on where to take my car. I had to quickly decide and saw the great reviews UCC has received. I chose them and was happy I did. I dealt with Ralph Lugo and communicating with him was awesome. Always returned my calls or texts and gave me answers. This is a lost art with many companies now. After over a month dealing with Mercury I finally decided to just call Ralph and get the process going. He gave me a date to bring it in and how long it would take. The car came out great!!! I hope I never have to come back but if I have to I know this is where I'm bringing my business. read more

They did an excellent join on our 2011 Camry insurance claim job! The two Ralph's were very professional and courteous. Ralph stayed in regular contact with me during the process. He called and sent texts with pictures of the progress. I would highly recommend and definitely go back if the need arises. The Walton Family from Upland read more

Upland Collision Craft - Great body shop!! - Body Shops Near Me - Upland, California

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Highly recommend! Upland Collision Craft went above & beyond for helping me after my car accident. Ralph made the whole process of dealing with the insurance company & rental car company so smooth it really made this difficult situation so much more easy to deal with. Upland Collision Craft came to me for all inspections and dropped of my car once all was done. THANK YOU Ralph & your team at Upland Collision Craft, you guys are amazing and such a blessing! I will definitely be going back for all automotive needs! read more

Upland Collision Craft - Before - Body Shops Near Me - Upland, California

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Just picked up my car , very friendly service , first of all, The work that was done to my car , very good job!, fast service , keep me posted , even in theses times , there service was top notch ! Will definitely recommend them to all ! read more

Had a bit of a fender bender and my insurance company suggested several body shops in my area, this one was close and convenient and I thought I would try it. I couldn't have picked a better place to get my car fixed! Both of the gentlemen in the office are both conveniently named Ralph and were great help in walking me through the process from beginning to end. They were friendly, professional and kept me informed throughout the process. The looked over my car, took pictures, ordered the parts and completed the job in the time frame promised which was a lot shorter than I had imagined. My car came in really dirty but Upland Collision cleaned it inside and out. Better than any car wash I have been to! With the repairs, my car looked brand new! I was so impressed with the service and professionalism that Ralph and Ralph both had for their customers and work I wouldn't want to take my care anywhere else should this happen again. If you need a good body and paint shop, Upland Collision is where you want to go. I highly recommend them! read more

I decided to use this place after a lot of research on collision centers my insurance covers. There were a lot of 5 star reviews, a just a couple one star. I made my appointment a week ahead of time and showed up 15 minutes early. The door was locked, and someone came out to help me letting me know they would be with me shortly. She then came back outside and stated the people who were going to do my estimate were not there and I needed to reschedule. I got no call beforehand letting me know about this and there was no explanation. When I explained that I would be going with another company (so my car can actually get looked at), the lady on the phone gave me attitude and hung up. read more

My car was part of a minor fender bender. Ralph took car of my vehicle and made it look like nothing happened! He followed up and provided timely updates. Issues was resolved quickly! Highly recommend Thank you Ralph!! read more

Upland Collision Craft - After - Body Shops Near Me - Upland, California

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I chose Upland Collision to repair my wrecked car not knowing anything about them. It was the best decision I ever made. Ralph was my go to person what a pleasure, he was professional, accommodating and very easy to talk to. My car looks brand new. I will highly recommend them to anyone needing car repairs or maintenance. It is so hard to find companies that you trust and personnel who really care about the customer. Thank you Upland Collision Craft. read more

Hands down the best auto repair related experience I've ever had. The team went over the top to keep me updated all along the way and were ahead potential Pitfalls that could have lead to the repair being delayed. Got my car back looking better then even before the accident. Great work!!! read more

After 2 months of back and forth with my insurance company( NO FAULT OF THIS TEAM), my car was fixed and looks brand new! I am SO THANKFUL for all the help I received from Ralph at Upland collision! Great work, great customer service and most honest team I have worked with! Will return if I ever need more work! Great jo read more

Upland Collision Craft - Great paint job - Body Shops Near Me - Upland, California

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This is the first time taking my vehicle to Upland Collision Craft. My uncle Ralph Pérez took care of me from the moment I got into an accident! I'm so thankful that he was able to guide me through the process. He was able take me to enterprise to pick up my rental, and communicating directly with my insurance, I really didn't have to do much with all his help. He was very informative and would text me with updates every other day. Again thank you Upland Collision Craft! My car never looked better. read more

Upland Collision Craft - Car - Body Shops Near Me - Upland, California

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