My Tesla Model Y was backed into in a parking lot on a Friday morning, damaging multiple panels…read more Dealing with insurance and repairs was the last thing I wanted to add to my schedule. Exceptional service deserves to be recognized, and that's exactly why I'm writing this review. I first reached out to JP Auto Body on Yelp around 4:00 PM on a Friday. They close at 5:00 PM, so they could have easily waited until Monday to respond. Instead, they got back to me at 4:50 PM, just 10 minutes before closing. That small gesture immediately told me they genuinely cared about their customers. Since I didn't see the message until after they had closed, I called the next morning. Tony answered and somehow found a way to fit me into their already busy Saturday schedule. From our conversations over the phone and meeting him in person, I could tell he genuinely cared about helping people. He was professional, reassuring, and made what could have been a stressful situation feel much easier. At the shop, I met Peter, the General Manager, who inspected my car and handled everything with the insurance company. His knowledge was obvious within minutes. He explained every step of the process clearly and made me feel completely comfortable leaving my car with them. I dropped my car off the following Monday after getting a rental. Throughout the repair, Monica kept me updated, so I never had to wonder what was happening. The communication was excellent from start to finish, and they completed the repairs exactly when they said they would. One thing that really stood out was when I mentioned I wanted to drive a Tesla rental. The rental through Enterprise didn't fit the insurance company's daily allowance, so I figured I'd have to settle. Instead, Peter immediately started working on another option and within an hour had everything arranged so I could get a Tesla rental through Hertz. He didn't have to do that, but he did because he wanted to make the process as easy as possible for me. When I picked up my car, I honestly couldn't believe it. It looked brand new. I'm pretty meticulous when it comes to my cars, so I inspected every panel, gap, and finish. Everything looked factory quality. You would never know it had been in an accident. Every person I interacted with at JP Auto Body was friendly, knowledgeable, and genuinely cared. They don't just repair vehicles. They take care of people during one of the most stressful experiences a car owner can have. Everyone says it's good to know a guy. If you ever need body work, JP Auto Body is that shop. Hopefully you never need them because your safety is what matters most. But if you do, I can't recommend them highly enough. Accidents are stressful enough. Having a team like JP Auto Body in your corner makes all the difference. Thank you to Tony, Peter, Monica, and the entire team for making a frustrating situation feel effortless. I truly couldn't have asked for a better experience.

Some idiot rear ended my car when I was at a stoplight. I say idiot because it wasn't a sudden stop…read moreand the other driver had *plenty* of time to react and stop if they hadn't been doing whatever (I have no idea what the hell they were doing, probably staring at their phone or something). Anyway, after cross referencing reviews for multiple shops, I decided on JP Auto Body, and I'm so glad I did! I worked with John, and he was amazing. He's friendly, proactively provided updates so I wasn't left wondering about the progress of repair, and took care of navigating insurance, from working with the adjuster to getting the estimate approved. I barely had to get involved. While I was waiting at the shop while they were doing a final test drive before handing over my car, I also had a chance to chat with the owner, Johnny, and a couple of the other employees there, and everyone's so nice! My car looks like new again, and I'm very happy with the work they did. Highly recommend.

I honestly can't say enough good things about this auto body shop. My husband (Joe A) and I always…read morecome here no matter what car we bring in, especially after accidents, collisions, or even hit-and-run situations. Joe W. has known my husband for a long time and the service has always been consistent. This is actually my second time bringing my work car here and the experience has been great every time!!! Recently we worked with Steven and he did such a great job with my Tesla. Even cleaned the inside of my super dirty work car, which honestly made me realize I really need to start keeping it cleaner! They really did an amazing job. The work is always high quality and the pricing is fair, so you feel like you're getting great value. Everyone is super helpful and easy to work with. We definitely recommend them! Before and after pics are added!

Lawrence from burlingame and Joseph from San Mateo both helped me with my car issue. My car got…read morehit and they took care of everything. Lawrence is very helpful, knowledgeable and understanding. He helped me from beginning to end and made the entire process smooth and easy. Joseph coordinated with lawrence to make everthing perfect. Both Joseph and Lawrence provided the best customer service. I would highly recommend this place. 5 star customer service. I'm one satisfied customer. They even cleaned my car when I picked it up. Lawrence knows how to treat it's customer like a part of the family. The service exceeded my expectation. This is how customer service should be. Thank you Lawrence and Joseph for all your sincere help and assistance.

Great service, great prices and great people! Will come back when needed! Ron and team were very…read moreresponsive, quick and easy to deal with.

I accidentally scraped a guardrail with my newly purchased Porsche Cayman and was incredibly…read morefrustrated. When I brought the car to Master Auto Craft, Joe and Ron were outstanding from start to finish. Their expertise and attention to detail were evident in the flawless repair--they repainted both the front and rear bumpers, realigned the front fender, and went above and beyond to ensure everything exceeded expectations. Although the process took over two months, the results were well worth the wait. I got the car back in even better condition than when I dropped it off.

My car was clipped and there was damage. I went to Multi-Craft Auto Body Shop to get it fixed. Eric…read morewas fantastic. He worked with my insurance and kept me informed. He insists on quality parts and will not use those that are knock-offs. I got my older car back today. It looked like new. There was no indication that it had been demaged. It looked it was fresh from the factory. Eric and his crew are fantastic. It is obvious that they love what they do and it reflects in their work!

Small shop but one of the best. They do top quality work. Above and beyond what I expected. They…read moregive each job personal attention and communication with clients is excellent and appreciated.

After dealing with multiple accidents (unfortunately), I can confidently say Spectrum Auto Body is…read moremy go-to spot. I've brought in both my Acura ILX and Acura MDX, and every single time they've made a stressful situation feel easy. The real standout here is Alice. She's seriously incredible. From the moment I handed over the keys, she took care of everything--handling insurance, keeping me updated, and making sure the whole process was smooth. When she says "I'll handle it," she actually means it, and that kind of reliability is rare. Her team does excellent work too. The cars always come back looking like nothing ever happened. Clean, detailed, and done right. At this point, I don't even think twice about where to go after an accident. I trust them fully and will continue bringing all my personal and business vehicles here. Highly recommend if you want quality work without the headache.

Spectrum is an excellent repair shop. They did fast, high quality body repairs on both of our…read morecars. Also refinished and polished a rim with a ton of scrapes- it looks brand new. Great customer service, communication and very fair pricing as well. Highly recommend and we will return for any future repair needs!

The last repair I had done here August'24 went beyond the one month car rental my insurance…read morecovered. The communication was horrible and I feel I was being pushed aside because my husband was no longer dealing with them. We still have pending business with them but they don't respond to calls or texts.

Ray and Cesar were increadible fixing my BMW . They are diligent alert and so sincere to detail…read more They even detailed my car when I picked it up . They give 100% to satisfy there customers. I recommend them to all my friends.

Outstanding service, Mahar and his team went above and beyond at every step of the way in assisting…read moreme with my repairs. I was rear-ended at a red light, and even though at first the other person wanted to go around insurance, Mahar was quick to tell me that the price would most likely be above what anyone would want to pay out of pocket. He offered to speak to the other party himself to explain everything, which I greatly appreciated. He even assisted me with handling the report to the insurance company, letting me know about everything I should tell them, which was a great help with my first accident. When my availability didn't line up with when the repairs were complete, Mahar still offered to stay beyond the shop's closing time for me to pick up the car. And even when that didn't work, he was incredibly gracious enough to arrange for a different time. Upon picking up my car, I honestly couldn't even tell I was in an accident in the first place which was amazing. It seems like they cleaned inside the vehicle as well, which I really appreciated and didn't expect at all! Would 100% come back again if needed; which hopefully I won't.

A lady backed up into me and crushed my hood. I was stressed about having to deal with yet another…read moreauto shop but I'm so glad I found SMT Auto Body on yelp! From the moment I drove into the shop until the moment I picked my car back up, it has been top notch service. You know that feeling you get when a car salesman says "I'll take care of you"? This is the complete opposite. It's more like when a childhood friend tells you "I got you". Once I confirmed I wanted them to start on my car, Mahar was already on the phone securing me a rental. Everything was smooth sailing and Mahar made sure to keep me posted on the progress. I really appreciated how both Mahar and Moises patiently explained everything and never once made me feel like an idiot (happens a lot at auto body shops cuz I'm an Asian girl). After this experience, I'm only ever going to SMT if I need work done on my car. My car was repaired perfectly and they cleaned my car inside and out. When I saw it, I was giddy like a kid in a candy store. It was prettier than when I first bought it . So impressed with these guys that we're coming back in the new year to take care of my husband's windshield.