Wow Phil E. you got me. I actually reviewed this place one day after they opened up for business…read moreand it showed up in Yelp as a FTR. Oh well guess I will just have to write another one. I like Auto Zone better than the other auto parts stores due to the fact that they have a better variety of items to choose from. The staff at this store are very friendly and helpful. I have had to return a couple of items and have had no problem, no questions asked. Great service.

Do NOT order anything from these people and expect it to have been ordered. it's always always…read moresomething with them ; always every time. Last Wednesday I ordered a part transfer from a store 15 miles away and was told ,"no problem ; call tomorrow we should have it". I call today and not only do they not have it, they put me on hold for 7 minutes, then 11 minutes as they " handle" 2 customers AS IF we EVER are standing in line for 7 or 11 minutes. (LIE FOR NO REASON). Then, I call the next nearest store, they tell me "yea I'm on the phone with them now please hold.". 7 minutes later it turns out the Palandale store tells the ceres guy (on the phone) that A TOTALLY DIFFERENT MODESTO STORE THAT NEVER EVEN HAD THE ITEM has lost the item.... good job guys. This is just one of the maybe 4 issues in the last year. The last time was me asking them to charge two batteries. one was charged (the bad 1) and one was a good battery that was never charged as I asked them to do and they said they would do. THEY ARE DISHONEST EVERY CHANCE THEY GET.

Yesterday I went to Napa Auto Parts. The gentlemen there told me that none of the wipers would fit…read moremy BMW because the window washer nozzles are on the wiper arm. I called BMW and they wanted $85 a piece. Unreal. I'm not against spending money where it counts, but this is just unreasonable. So I decided to get a second opinion. I dropped by O'Rielly, and - Austin - was extremely helpful, knowledgeable, and friendly. He grabbed a couple pairs and did some trial and error, and boom, done. Saved me over $100 on just wipers. Highly recommend.

The gentleman working there were very knowledgeable and very helpful and patient with questions I…read moremost certainly would recommend this place they can answer all your questions thank you guys for the great customer service

Walked in the door in need of a clip for a gas strut. They didn't have one so they took one off…read moreanother strut they had sitting on the counter and gave it to me no charge. Treated me like family.

Piss poor attitude from the skinny white dude with the cap on and mustache. Work was fine but…read moreoverpriced. Arrogant assholes who maybe were mad I didn't buy anything and provided all supplies and just needed labor? Maybe looking down at older vehicles? I don't give a shit, honestly. 4-500 bucks (in cash) to change a fuse and install 2 Hella foglights is too much also. The lights still work and the work was clean and done correctly, but ill never go back due to the attitude of the manager? Desk guy? idk

The transmission in my old Toyota truck was not the original, the experts at Napa Auto in Salida…read morenot only found the correct filter, they had it in stock! I enjoy doing business with these professionals.

Customer service was horrible! - 10 stars. BTW it was the battery not the alternator! I ended up…read moregoing to Napa in Modesto! The gentleman that helped me was awesome!!!

Great service, professional and knowledgeable. My experience was good, it is not easy to find and…read moretrust an automotive shop these days, but thankfully TCS showed me that some shops still have the core values and integrity like the old days. Thank you.

They are very knowledgeable, courteous, price was ok, but, I needed it done quickly, they got it…read moredone ! Thank you TCS

Went in to check my car battery. Nathan assisted me and was professional, responsive, and very…read morehelpful. Much appreciated! Highly recommended!

i had been a customer for about 35 yrs or more. as of now, because of the way the manager, i…read morebelieve his name is gregg, tried to make me look bad infront of all the customers and employees. 1st off he was dead wrong about my issue! and 2nd, he was wrong about the way he spoke to me in the store.. absolute clown. ill be contacting corporate aswell with much more details about this incident.. do yourself a favor and go anywhere else but this store across from bank of the west on mchenry.. save yourself the headache of dealing with this a*****e

Out of all the autozone stores that i went to this one has some of the best staff.. friendly people…read morethat help you out and take care of everyone quickly. I seen how they had the patience when there is a big line and how they help out and not want to up sell you like others. I really recommend this location and i also appreciate the help of one of their employees Diego Estrada! Thanks for your help!

Don't order anything to have it shipped there, they will lose it and have you waiting on the phone…read morefor 11 minutes supposedly working with another customer. I asked them to charge a battery for me , nobody charged it and I was told it was bad. it was a good battery that was never charged when I asked. I'm sure they are now looking for the lost item AND NOT working with a customer for 12 minutes (both of them). Who stands in line for 13 minutes? Now it was "lost in transit"... AND NOW the other autozone that has nothing to do with this (Mchenry) just got the blame. Wonderful guys.

Matthew at this location is an excellent representative of this store: he helped me clean my…read morebattery. No charge!! I was so grateful to him!!! Thank you!!!!

Thank you Efrain for helping me when another store wouldn't!! Truly great customer service!read more