Yesterday I went to Napa Auto Parts. The gentlemen there told me that none of the wipers would fit…read moremy BMW because the window washer nozzles are on the wiper arm. I called BMW and they wanted $85 a piece. Unreal. I'm not against spending money where it counts, but this is just unreasonable. So I decided to get a second opinion. I dropped by O'Rielly, and - Austin - was extremely helpful, knowledgeable, and friendly. He grabbed a couple pairs and did some trial and error, and boom, done. Saved me over $100 on just wipers. Highly recommend.

The gentleman working there were very knowledgeable and very helpful and patient with questions I…read moremost certainly would recommend this place they can answer all your questions thank you guys for the great customer service

Went in to check my car battery. Nathan assisted me and was professional, responsive, and very…read morehelpful. Much appreciated! Highly recommended!

i had been a customer for about 35 yrs or more. as of now, because of the way the manager, i…read morebelieve his name is gregg, tried to make me look bad infront of all the customers and employees. 1st off he was dead wrong about my issue! and 2nd, he was wrong about the way he spoke to me in the store.. absolute clown. ill be contacting corporate aswell with much more details about this incident.. do yourself a favor and go anywhere else but this store across from bank of the west on mchenry.. save yourself the headache of dealing with this a*****e

Tom was so kind and helpful. He guided me to the right product for my car and gave me very helpful…read moreinformation with a smile. I truly appreciate the wonderful customer service. It's not everyday you get to experience it! Thank you Tom and keep up the great work!

What a nice bunch of guys they are!! Paul helped me with my battery & was so nice & helpful. Truly…read moresaved me as I was STUCK. It's hard to find true customer service these days & he was just amazing. I will definitely be coming here for all future automotive needs.

Awesome customer service great selection of parts. They can get any Parts you need to customize…read moreyour truck. I had a lift kit installed on my Toyota Tacoma and I was very pleased with everything. A

Walked in the door in need of a clip for a gas strut. They didn't have one so they took one off…read moreanother strut they had sitting on the counter and gave it to me no charge. Treated me like family.

They are very knowledgeable, courteous, price was ok, but, I needed it done quickly, they got it…read moredone ! Thank you TCS

Amazing customer service. The owner is a great dude that answers any and all questions you have. I…read moregot recommended to go here from a family friend, my uncle who lives 2 hours away came here instead of going somewhere closer and I see why. I got a 3.5 inch suspension lift installed and I brought in wheels and tires that were already mounted and balanced. They did an amazing job. I've drove the truck a little over 1,000 miles no issues. The owner told me after the installation to bring it back after the first 1k miles and they'll retorque everything and do a safety inspection at no cost and they'll also do one every 5k after that, so every oil change. A company that does checks on their work like that at no cost is a great company. Owner and the workers there are great guys with great customer service. 100% take your truck there.

Here right now for oil change and mr. Scott helped me for the service …read more. He is very helpful, friendly and real polite 2 thumbs up for mr Scott

I AM NOT A CUSTOMER THIS IS IN REGARDS TO THEIR SHUTTLE DRIVER…read more I have tried to call and work this out but apparently no one wants to call me back. I had a parked car in front of a home as my son was at tball practice. Whoever drives there shuttle just about almost hit my parked car and blocked me in. I have license plate numbers as well as address of house to where this was at. Luckily the person behind me was also leaving so I could get out.

Service advisor rich and the service was excellent. I had an appointment they asked if I'll be…read morewaiting here or they can drop me off. I live in Manteca so I chose to wait. Most places take all day after 5 even though u have an appointment in the morning. My service was done in a timely manner. This service center is the only place that takes a video of your car doing an inspection and sends it to you via text.I have a EV6 GT-line so I'm confident in the professionalism the service center has with electric vehicles

My 2024 Kia Seltos has been experiencing an intermittent issue where the vehicle grinds and…read moreshudders while turning. This exact issue previously occurred and was resolved through a recall update, but it has now returned. Since the vehicle is still under warranty, I scheduled an early morning service appointment with Valley Kia. Near the end of the day, I received a call stating they "could not replicate the issue" and therefore could not proceed with repairs unless they kept the vehicle for several more days to continue driving it. After checking the Kia app, I discovered that only 5 miles had been put on my vehicle the entire day. In other words, despite having my car for hours with an early appointment, only about 10 minutes appears to have been spent attempting to diagnose the problem. My service advisor, Robert, was professional and advocated for me to receive a loaner vehicle so the dealership could continue evaluating the issue. That request was denied by management. I cannot realistically be without my vehicle for multiple days when so little effort was made to investigate the concern during the scheduled appointment. When I arrived to pick up my car, I spoke with the service manager, John, about my frustration. Rather than addressing my concerns professionally, he responded in a dismissive and condescending manner, stating: "I just suppose you would rather us pay someone to drive your car around all day until we find a problem." I explained that my vehicle is under warranty and that I was concerned about continuing to drive a vehicle with a known issue until it potentially becomes a larger mechanical failure. His response was simply: "It's not on us if it's not under warranty." At that point, I informed him I would not be returning to this dealership for service, to which he replied, "That's fine by me." The only positive part of this experience was Robert, who treated me with professionalism and kindness throughout the interaction and even walked me to my car after seeing how upset I was. Any redeeming quality from this visit was because of him. I purchased my vehicle from Kia Country in Manteca and only came to Valley Kia because it was closer. Going forward, I will gladly make the longer drive to Kia Country, where customers are treated with respect and their concerns are taken seriously. My 2024 Kia Seltos has been experiencing an intermittent issue where the vehicle grinds and shudders while turning. This exact issue previously occurred and was resolved through a recall update, but it has now returned. Since the vehicle is still under warranty, I scheduled an early morning service appointment with Valley Kia. Near the end of the day, I received a call stating they "could not replicate the issue" and therefore could not proceed with repairs unless they kept the vehicle for several more days to continue driving it. After checking the Kia app, I discovered that only 5 miles had been put on my vehicle the entire day. In other words, despite having my car for hours with an early appointment, only about 10 minutes appears to have been spent attempting to diagnose the problem. My service advisor, Robert, was professional and advocated for me to receive a loaner vehicle so the dealership could continue evaluating the issue. That request was denied by management. I cannot realistically be without my vehicle for multiple days when so little effort was made to investigate the concern during the scheduled appointment. When I arrived to pick up my car, I spoke with the service manager, John, about my frustration. Rather than addressing my concerns professionally, he responded in a dismissive and condescending manner, stating: "I just suppose you would rather us pay someone to drive your car around all day until we find a problem." I explained that my vehicle is under warranty and that I was concerned about continuing to drive a vehicle with a known issue until it potentially becomes a larger mechanical failure. His response was simply: "It's not on us if it's not under warranty." At that point, I informed him I would not be returning to this dealership for service, to which he replied, "That's fine by me." The only positive part of this experience was Robert, who treated me with professionalism and kindness throughout the interaction and even walked me to my car after seeing how upset I was. Any redeeming quality from this visit was because of him. I purchased my vehicle from Kia Country in Manteca and only came to Valley Kia because it was closer. Going forward, I will gladly make the longer drive to Kia Country, where customers are treated with respect and their concerns are taken seriously.

I had a great experience at Pep Boys! The staff was very friendly, professional, and took the time…read moreto explain everything clearly. clearly. The service was quick, efficient, and reasonably priced. I really appreciated their honesty and attention to detail. Definitely a place I can trust and will come back to in the future. Highly recommend!

I just wanted to give a positive review for a visit. Fred went all out to help me with my vehicle…read more I appreciate all his help very friendly very fast. I can't say enough about Pep Bots !! 4/28/26.

Angie assisted me in finding windshield wipers, was extremely helpful, and very nice! She took her…read moretime and made sure I got the correct wipers and even helped me install them! Everyone there seemed very friendly and helpful! This place is great! Thanks Angie!

Don't ever go here. People who work there are not helpful at all. They expect items to be not…read moreopened when returned. How the hell am I supposed to know if it works if I don't take it out the package. Auto Zone be better about hiring people with customer service skills. Auto Zone in Oakdale rd is the best. I will drive there from now, even though I live close to the Prescott one.