I had an amazing experience working with David and his team at EMD Customs. I had imported a car…read morefrom Japan with very little to no knowledge of how customs clearance worked. David provided me with a rundown of what was needed to make sure this process went smoothly. He answered every single question I had promptly and had a TWIC escort ready with my vehicle at the port! I would definitely work with David and his team again for any future importing needs.

Emad, thank you. I…read morewas deep in the process of importing a car from Japan. I thought I could do all the customs and final clearance paperwork myself as I'm usually a pretty hands on guy. After looking through it and other peoples experiences with customs, I decided it was best to hire a professional to avoid penalties and delays. Only one issue- my car was landing in 3 days. I reached out to referrals from friends and called several other brokers who had NO interest in helping me because it was such short notice (you can receive fines and delays if not done timely and correctly.) Until I called Emad- he had no hesitation and assured me with 100% confidence there would be NO issues. I was a little skeptical, it sounded too good to be true, especially after my previous conversations with experienced vehicle custom brokers. But I didn't have much of a choice and decided to proceed. Emad was on it, quick. He immediately requested the necessary docs and followed up with the next steps right after. Through each stage he kept me informed, and told me what to expect next. Several times he was messaging me and/or updating me with new documents well past 6PM. I did not expect this attentiveness and deliberate sense of urgency from anybody, let alone someone who I had no prior relationship with. I have heard horror stories of cars getting caught up in customs for MONTHS and clients having to pay exorbitant storage fees to the port. This guy got my car full customs clearance before the ship even landed at the port!!! This allowed me to book the appointment and pick up the car immediately after it was unloaded without any issues whatsoever. A+ experience, will use again and will always refer to people who ask. Thank you Emad, keep up the great work.

I recently worked with Orion Metals as my broker of record for my IRA account, and I couldn't be…read moremore pleased with the experience. From start to finish, every transaction involving my metals was handled swiftly, clearly, and professionally. I had the pleasure of speaking with Ken, Michelle, Aubrey, and even the General Manager, Andreas. Each one of them was exceptionally helpful, attentive, and responsive to my needs. Their promptness and care made the entire process smooth and stress-free. A special thank-you to Andreas, who truly went above and beyond with his customer service. It's rare to find a company that delivers exactly what they advertise--excellent customer service from beginning to end--but Orion Metals absolutely does. I highly recommend them for anyone seeking a trustworthy and dedicated team to handle their metals and IRA transactions.

The men and womena at Orion Metal Exchange are kind and helpful, explain things well, and work…read morequickly and efficiently.

Shipping my 1968 vintage motorcycle was the part of my move that kept me up at night. I chose this…read morecompany because they mentioned specific crating methods for high-value bikes. Jason walked me through the warehouse and showed me the pallets they use to keep vehicles upright. The driver who picked up my bike was very detailed with the initial inspection report and took over 10 photos from different angles. When it arrived at location, there wasn't a single scratch on the chrome.

Custom wood crating was the main reason I hired this company. I have several large oil paintings…read moreand a few antique mirrors that I could not leave behind. Jason sent out a team that actually built the crates right in front of me to ensure a perfect fit. They used a lot of specialized padding and acid-free paper to protect the surfaces of my art. It took about eight weeks for the shipment to reach me, but I didn't mind the wait because I knew the items were safe. Every single piece was unpacked yesterday, and there is not a single crack or scratch.

Had a long move this week so I decided to call Simple Moving company. Nikita and Anthony were my…read moremovers and they did an amazing job! They worked fast and diligently to ensure everything was moved in a timely manner. I appreciate how communicative they were during the process, always asking where I would prefer things placed in my new apartment. I had a few very heavy items, and I was extremely impressed with there with their ability to get them through narrow spaces. This is my second time using simple moving company, and I plan to call them again if another move arises!

Super fast, super nice guys and careful with my stuff. Reasonably priced. Very happy with the…read moreoutcome.

Hugo and Isela came to clean for me. They were friendly and did a good job…read more The company charges a flat rate per cleaning, which I opted for since I read of others suspecting their cleaners purposefully being slow to get extra hours.

I called to schedule an appointment, they scheduled my appointment, they take all my information,…read morespecifically asked for my credit card information to process payment before the services are rendered, ALL of that to call me the day of the appointment few hours before the appointment to cancel. They proceeded to say the mandatory "I'm sorry for the inconvenience" line and without my consent they shared my contact information with other businesses prior to the cancellation. So they knew they were going to cancel beforehand and they didn't have the courtesy to let me know until the last minute. Instead they shared my contact information without my consent. Disorganized, shady, unprofessional, not reliable. I hope they do better to the next person.

Great service! I am so glad using this business for sending parcels. The location on Victory blvd…read moreis a convenient one for me, they accept heavy boxes, provide tracking numbers, deliver on-time. Perfect job.

great company! However, I would like to add that it is best to call in advance and schedule an…read moreappointment to be sure that your package can be accepted today. You can also buy boxes and pack them on site. only positive experience! I recommend this company! the perfect combination of quality service and price.

Shipped a bunch of stuff knowing that it would be expensive regardless, but Ray offered to help…read morereorganize my items and shrink my boxes down, saving me a couple hundred dollars in costs. Customer service goes a long way and is much appreciated when when the extra effort is put in. Thanks Ray & Goodman!

Really excellent work. They shipped my art from California to Minnesota and were terrific from…read morestart to finish. Quick to respond, good quote, and their crating was an architectural marvel. Highly recommended.

My first international move, and Sunset made it a very pleasant experience. I checked with a lot of…read morecompanies and their rate was very competitive. Their office support staff was very responsive to my questions; the two movers did an excellent job packing my property; the moving company they worked with in Rotterdam was equally responsive and got the property to me ahead of my expectations; and their two movers here in Barcelona got everything into our apartment in a couple of hours. As per the contract, they unpacked everything except the boxes, put every item in the room we requested it go, and removed all of the trash. They also were careful in protecting the elevator from any damage. I can't imagine a move like this without there being some damage to items -- and this was no exception. But the damage was minimal, and is all fixable. For example, one broken glass in one of 27 artworks shipped. Overall, I am very pleased.

I am just so frustrated and I am trying not to be because the pandemic has been hard on all of us…read more Yet, I moved to Canada (from LA) on August 4th and it's September 20th and my stuff still isn't here. I've been living in an empty house for weeks now. This is my first personal big move, so I didn't know what to expect. The agent I talked to provided a very optimistic picture - it usually takes about 2 weeks for Canada he said. but here we are, 6 weeks after I moved, and I don't even know where my stuff is. It takes days to get an update of "we don't know when you will get your shipment". Again, I understand the pandemic might've caused a lot of problems. But I just wish they were honest about that from the beginning. I would've prepared accordingly. For example, I could've rented a furnished Airbnb instead of starting a lease on an apartment that would be *empty* for a month. It's hard to judge something for a single experience, but if I was asked, I wouldn't recommend working with this company.