Had a leaky tire. Called Wilson Tire in the morning, they said they could fit me in at lunch time…read moreon my schedule and had me on my way in 30 minutes! Nice Staff.

I'm sending this review on behalf of Mr. Bobby Kitchens. Upon my first visit he was so helpful and…read morehelped me to solve my service problem. On my second visit. I had to tow my car in. he was so helpful and understands. After my service, he volunteered to show me where to my problem spots. I will continue to get my car serviced here again and again.

Honest, fast service, they fixed my wife's tire and replaced her two back rotors and brake pads for…read morea very fair price. Will continue to do business with them.

I called late in the afternoon on Saturday and they were one of the only places still open. They…read morehad quick, affordable and professional service. I definitely recommend this place to others.

I was stuck at 12am in the middle of an intersection at the end of a winter storm and Kieth came…read morequick and ready. He towed my car to my home. very very good experience

Worst experience of my life. I would not hire them to do anything. Bought a used excursion from…read morehim and he lied. I asked if it was a salvage vehicle and he said no and showed me a clean title. Turns out vehicle is salvaged and title is no good. Called him back and he told me too bad so sad and hung up on me. Contacted police and they said it is a civil matter. In process now of sueing... don't walk, run from this business!

Best tire shop around ! Always friendly always willing to help even if you don't. Have appointment…read morethey actually offer you help vs other tire shops by Costco like the one in pg county which turned me and my family away ! Shame on them !

Very fast and helpful ... price better than most .... Small waiting area ... I have a membership…read morebut don't have a tire package still reasonable for repairs .

Today I had an appointment for an oil change and tire rotation, and as a courtesy a once over…read more Katie was great, she got me checked right in and was asking for my keys when I came in the door, while Angela was helping another customer. both our vehicles were pulled in quickly and work began immediately. While waiting a few customers arrived and were greeted with care and compassion. They mentioned being repeat customers and mentioned how great the staff was also, Devin was my technician and he went above and beyond to ensure my car had the best care. Overall I was incredibly pleased with the time it took, the attention to detail, and the outstanding customer care! I will continue being a repeat customer and highly recommend!

Mr. Lee S. Thank you for responding to my Yelp review re…read moreFirestone, Odenton. I had a dreadful experience with David Barbarito, found out his last name on a bill, who treated me in a condensing, disrespectful manner not to mention misrepresenting himself with a false charge$357. On 2/2/26 I went into Firestone located at 1492 Annapolis Rd., Odenton Md. 21113 with a problem with my EVAC system. On that date I was charged $2012.00. I waited SIX hours while they completed the job. The area manager that day was Mr. Lerman, who informed me that the EVAC problem was fixed and "you are good to go." He was professional and courteous. I thanked him and left. On Monday 2/23/26 the evac check engine light came on AGAIN and I went back to Firestone on that day, spoke with Dave Barbarito, who introduced himself as a "visiting manager" as Ms. Roche, Manager was on vacation for the week and would return on Monday 3/2/26. Please note that Dave would not give me an agent ID or ANYTHING to identify himself. It was at this point that I noticed his condescending, misogynistic attitude. When I came back "Sam" told me that "only" the tech that originally attempted to fix it would repair my EVAC, there was no one else to do so. I was concerned because he did not repair my 1014 Jeep Cherokee initially and was assigned to "fix repair" again. When asked for his name, that originally did the job incorrectly, Sam would not provide me with his name. This was the first time I contacted Corp and was given a case #2954674. Later that day, I called again spoke to Mr. Lerman who stated that Mr. Tek (sp?) who was the original mechanic's supervisor and he would "fix the error" and to come in on Monday 2/23/26 @ 9:00 AM. My appointment on 2/23/26 at 9:00 AM for "Mr. Tek" to handle the repair. On 2/23/26, Mr "Tek" was 1 1/2 hours late for work and Dave refused to contact him and see what the problem was and I was told to "sit there and wait for him or leave" would not give me an ETA . I waited for 1 1/2 hours for Tek to arrive and I told Dave that I'd like to speak to him, when he did come on and was told by Dave, that "that won't happen, but feel free to sit and wait "endlessly". Was irritated that Sam gave me a false statement stating only the one/original mechanic could fix it. I was also told 3x that Mr. Dwight, Regional mgt would contact me and HAS NOT EVEN ATTEMPTED TO DO SO. When I came in on 2/23/25, Dave was irritated that I had found out about Mr. Tek and it was obvious the way he treated me. On 3/23/26 I waited FIVE hours and at the end of the day was told that there was NO PROBLEM with the EVAC (even though the code came up again) however Dave did diagnostics, and "discovered that" my catalytic convertor, left side was bad AND the right side "looked like it was headed the same way and "needed replacement" handing me a bill for $4300. I was taken aback by this and Dave immediately lowered the price to $4000, stating "I am your friend and will take care of this for you." PLEASE note that during the FIVE hours that I waited the EVAC system error WAS NEVER LOOKED, nor fixed and was told that system was fine. I left and immediately went to my private mechanic, Manny and Son's who ordered/installed a "PURGE VALVE" for $161, see attachment. When I came back to Firestone on Wednesday 3/25/25 Dave told me, once again in a condescending, misogynistic voice that "I told you Monday 3/23/26 that you needed a purge valve and had to order it "free of charge and stall it." FALSE STATMENT, Dave NEVER mentioned a Purge Valve and that he needed to order and install for no charge. I was amazed and said to him, "why would I go to my mechanic and pay for a purge valve and pay to have it installed if you had told me that?" He had no answer. Have sent all information to socialcare@bfrc.com Terri Letwinsky 1018 Summer Hill Dr Odenton Md. 21113 terrigray1957@verizon.net 410-245-2938 purge valve .jpg

I go to The Lube Center and it's one of those places that just makes life easier…read more If you're looking for a quick oil change without all the extra pressure, this is the spot. You pull up, they get you in, and everything moves pretty efficiently. No long waits, no overcomplicating things. What I appreciate most is they don't try to upsell you on a bunch of stuff you don't need. They'll let you know if something's worth looking into, but it doesn't feel like a sales pitch every five minutes. The staff is friendly and straightforward. They explain what they're doing, answer questions if you have them, and keep things moving. You can tell they do this all day and know what they're doing. The whole process is quick. You're in and out without feeling rushed, which is exactly what you want for something like this. Overall, it's a reliable spot. Honest service, good people, and efficient work. This is one of those places I keep going back to because I know what to expect every time.

Fast service and knowledgeable. accomodating. not pushy. good service. did i say fast?read more

Hey, this group is amazing. And they definitely have patience with me. I've had some wheel problems…read more(to say the least) and Eric, Paul, and all of the mechanics came through. I've always trusted ths group and always will. Give them a chance to help you out. Thanks, EAS!

Sad to see there are services near me that take advantage of the elderly…read more I was trying to get my vehicle with from a dealer in N.C., safety inspected because they could not certify in Md. Had 11,000 miles on it. Environmental Auto failed it. Said it needed wipers and an oil change and wanted over $300.00 to do the service, what?? I declined and took it to the NAPA Store across the street, they said they wouldn't change the wipers as there was no need. Finally got the oil changed today as this was the recommendation on the sticker in the windshield. I took it back to Environmental Auto on the way home to get my sticker and they said nope, it's been 34 days since we did the inspection, we need another $119.00 dollars because it's over 30 days. I don't have another $119.00 to give them. Now I'm driving illegally waiting on my next SSI check to take it somewhere else.

We are a military family and love having our toyota sienna serviced here! They always make sure…read moreeverything is running smoothly and follow up with me afterwards to see how my car is doing. They have great prices, great customer service and a cozy waiting room always stocked with snacks that my kids enjoy & Netflix to keep them entertained.

I was sent here by someone at Auto Zone and am so glad they did!…read more My 2009 Highlander has just over 206k miles on it and I knew it could go much longer if I addressed specific needs. I started with a "simple" inspection (simple does not equal shallow) and received a detailed printout of everything necessary and recommended, along with prices for the work. Several things I could take care of myself at home, but for the big stuff I trusted them to do at a fair price. I could not be happier! The work was done timely and in comparing to other shops, at a very competitive rate. All three times it has been completed before promised. But the other place where EMP *shines* is the customer service! Chrystal and Cam (front office) are personable and friendly. They made me feel welcome right from the start. I get updates as needed, both by phone calls and emails. And tbh, it's refreshing to do business with someone who just hits all the right notes - including listening to me ramble, joking with me, and talking about cars we like. I'm so very glad I was directed to this outstanding business and would never go anywhere else! PS - the one name shown in full is a pet of an employee! A little Easter egg Chrystal likes to have fun with :D In case you can't read it, it's "HugnKiss"