I've used Clean Fast's service a couple times now, and they've been awesome. Joshua is very kind,…read moreprofessional, and responds quickly. The cleaning service is absolutely amazing. Their attention to detail is unmatched. I appreciate that they communicate. I highly recommend them, and will tell my friends and family about them. I've had quotes from other companies and clean fast is very reasonable. They really get the job done.

I received a quote through Yelp and was provided a phone number to call to discuss the service…read more When I called, nobody answered. I then sent a follow-up message and never received a response. I find it frustrating when a business invites customers to call but then doesn't answer or return messages. Communication is one of the most basic aspects of customer service and unfortunately my experience ended before I could even book the service. I cannot comment on the quality of their cleaning, but based on my experience, responsiveness and customer communication were disappointing. ***** UPDATE ***** After leaving my initial review regarding lack of response to calls and messages, the service provider did reach out to me directly. During that phone call, the conversation became confrontational. I was told that my review could be reported to the police, which felt like an inappropriate and intimidating response to customer feedback. During the call, I began recording for my own reference, and the call was then disconnected. There were multiple follow-up calls from the same number, and each time the conversation ended shortly after I attempted to record the interaction. I eventually chose to block the number due to the repeated and uncomfortable nature of the contact. Based on this experience, I found the communication to be unprofessional and stressful. Instead of addressing concerns calmly, the interaction escalated in a way that made me uncomfortable. As a result, I will not be using this service and would advise others to carefully consider communication reliability before booking.

Hugo and Isela came to clean for me. They were friendly and did a good job…read more The company charges a flat rate per cleaning, which I opted for since I read of others suspecting their cleaners purposefully being slow to get extra hours.

I called to schedule an appointment, they scheduled my appointment, they take all my information,…read morespecifically asked for my credit card information to process payment before the services are rendered, ALL of that to call me the day of the appointment few hours before the appointment to cancel. They proceeded to say the mandatory "I'm sorry for the inconvenience" line and without my consent they shared my contact information with other businesses prior to the cancellation. So they knew they were going to cancel beforehand and they didn't have the courtesy to let me know until the last minute. Instead they shared my contact information without my consent. Disorganized, shady, unprofessional, not reliable. I hope they do better to the next person.

I would hire this company again in a heartbeat. We've had Luisa and Jerry clean our ~1300 square…read morefoot apartment for over a year and a half now. They are prompt, friendly, and do a great job. They socialize with my fiancé and I and even love on our dog. They go above and beyond and make things more manageable for us as busy young professionals. As for the company itself, they are responsive to calls and emails, are quick to let you know if a scheduling issue comes up, and the value is unbeatable for the quality of work received. I have had no issues with no-shows, even throughout the pandemic, social justice protests, weather, etc. We are moving out of LA County this week and I am honestly heartbroken that we can't continue to employ this fabulous team. We will truly miss Luisa and Jerry. Call this company for your house cleaning needs- you will not be disappointed- especially if Luisa and Jerry are your assigned team.

My experience was not up to my expectations. I reached out using Yelp's project plan feature asking…read morefor deep cleaning for a move-in and We Clean LA was the only one that was able to reply with a price estimate and availability, so thats a plus. Turnaround for booking was a day, but there was apparent miscommunication. I originally asked for a move in deep cleaning. The cleaners that arrived were told management only told them to plan 2 hours for a 'general' cleaning and told me at the time of the appointment that 2 hours wouldn't be enough to fully clean a 2bd/2bath 1100 sq ft condo. I wish this was communicated beforehand. So what did they get done in 2 hours? They took 40 minutes to clean a patio door and base of the doors. They were able to clean the entire the kitchen in the next hour. I liked that they cleaned the oven vent filters. Then spent the last 15 minutes cleaning window sills, which I ended up asking to be redone because they were in fact not cleaned when they verbally told me they had when I checked in with them. It probably would've been an additional 2 hours to get the rest of the home, which included 2 full bathrooms, and 3 closets. Ended up having to pick priorities at the time of the appointment, which again, was unexpected. Other notes: The cleaners had masks, but did not keep them on the entire duration (pulled down on chin everytime I walked in, not covering nose). Based on this alone, I would not recommend We Clean LA.

Update: WOW! What customer service - the owner called right away and apologized for the…read moreinconvenience, offered a partial refund and said he would make sure in the future more cation is taken with these products that can cause this damage. Updating two stars to five! Could have been better. They stained my stainless-steel stove top by using EASY OFF Heavy-Duty Oven Cleaner. The reason I am giving them two stars is this it is more the fault of the product then the maids, but I think they should have been aware of the damage the products they are using could cause. Do NOT to use EASY OFF Heavy-Duty Oven Cleaner and make sure if you don't that no maid service you use does it can cause white spot stains on your stainless-steel stoves.

I ordered a deep cleaning when I moved out of my house. The professional team immediately…read moreunderstood what I wanted. They were very attentive and cleaned every corner of my house. I am happy and will now order them for my new home. Thank you!

INX Is by far a very good, very responsive janitorial service company…read more From the very beginning they were very easy to contact and obtain excellent price quotes and a very good service contract. Pedro Vasquez managed the actual cleaning team and was always on top of things for us. He took care of handlng the security devices in our facilities and oversaw the cleaning crew. From the corporate side of INX, Amanda Panzer, Chase Mooney and Silvio Morales were all amazing as they supporting each other in insuring that the work was always done in a satisfactory manner. Everyone on the INX team was extremely responsive to any call that I made and to questions that I had. They even made suggestions that were very helpful regarding the performance of the details in our contract. Without the slightest doubt or reservation, I would not hesitate for a moment hesitate to recommend them to others for janitorial work. Give them a chance to suit your needs and see for yourself how pleased you will be !

PLEASE READ: Not sure what the positive reviews are but we have a small warehouse and it started…read morereally well but then completely dropped off. Claimed they would mop and dust which was never done. Constantly had to check cameras for footage and send it to them to prove services were never done. Was told on multiple occasions that the person was performing services for over 2 hours at a time which was a lie. Also kept telling us we were out of trash bags and toilet paper. We now have a supply for years of both. I urge people to check their cameras to check on these people as we were being lied to for well over 6 months. They were charging us $900 to show up for 30 minutes and take out the trash.

I needed a move-out cleaning for a 3/2 townhome and put it out for bid via yelp. LA House Cleaning…read moregave me the best price. They were incredibly thorough and detailed from the blinds to bathroom tub to behind the refrigerator. They also tried to help me with a plumbing issue and a spot on the carpet. I was impressed with how spotless they cleaned the unit. Highly recommend!

Very kind, very thorough and affordable. Carlos even came over to make sure the job went well after…read moremy house required extra cleaning because our home was not clean when we moved in. I would use LA House Cleaning Services again! Thank you guys very much.

Was looking for a company to do a deep cleaning after having some floors sanded in the house…read more Despite their best efforts, dust still win everywhere. Hired two sisters to do the deep cleaning. They showed up exactly on time, had all their supplies with them. Husband and wife team. Who did an excellent job. Covered all the bases including two bathrooms, two bedrooms, living room, dining room and kitchen. Everything was spotless. Price was reasonable. Will definitely be using them again.

Our apartment needed a periodic deep clean - it gets so dusty and the kitchen can get greasy after…read morecooking regularly. I reached out to Two Sisters and found them to be very responsive and professional in their communication. The service was above-par. The team was courtesy and respectful of our space while doing a very thorough job. Our apartment has never looked better! Highly recommend.

These folks are the best in the business. Very professional, friendly, fair rates, and amazing…read morecleaners! They really went the extra mile and made our home so clean! Couldn't be more happy with their service and will definitely be booking again! Thanks so much!

Update: I meant to post this earlier, but the service owner contacted me immediately after and the…read moresame cleaners came back the next day to clean the missed spots that I hadn't already cleaned. The owner seemed quite surprised because apparently the cleaners that came that day were the best they had so maybe it was an off day for them, but it really felt as if we didn't get a truly deep clean, we had requested the windows to be done initially and they also cleaned those as well. The real question is "would we use them again?" and I would say that the answer is that it depends on the price and the mutual understanding of what a deep clean entails. I think that what the service defines it as and what we have experienced before in getting a deep clean from other services were not aligned. two people cannot do a deep clean of a two bed two bath apartment in less than 4 hours, much as one would like to think it could. Things will be missed and customers will not be left satisfied. The reason I would say maybe it's because I did appreciate that the cleaning service owner contacted me directly and made amends the very next day, so it's clear they care, but I am unsure if they're expectations and ours are aligned.