worst company! Our insurance company suggested them so we went with them. They inflated their quote. Lied on the quote, which was proven by another company. Repeatedly tried to get us to just throw everything away stating "the insurance will just buy you new stuff"! items that were meaningful. The employee were amazing! However, the two owners are out to scam the insurance company and your wallet. We ended up firing them because they just left our house not worked on for weeks. They never submitted the quote until I called and reminded them that the insurance company didn't get it! It should have been in 6 weeks before they submitted it! The employees only worked 4-5 hours per day! They will just waste your money and time! read more

Great team and service, if you want someone you can trust to take care of your home and belongings use Flood fire Pro!

Repeated calls and e-mails were never returned. We had to hire someone else. read more

i had a pipe burst in my house and was referred to flood fire pro and they were amazing they came right out late at night and every employee was quick efficient and overall very helpful with talking me through the process I would recommend this company for any restoration needs you'd ever have read more

Excellent family owned company. I talked to Ed on the phone about flooding in my basement and he was extremely helpful. The company gave me a pump to use to get rid of most of the water. And then proceeded to restore parts of my finished basement that were able to be saved! I'm so thankful to this company for being professional as well as friendly. I highly recommend there help to anyone within their service area. read more

The particular technician we dealt with was chauvinistic, evasive, and rude. On the phone, I told him we had mildew and mold in our basement, and he told me that most of his calls were "a waste of time because people like yourself call up thinking they have mold when they don't." He was in my basement for less than a minute before he expertly told me what I already knew- that I do, in fact, have a mold and mildew problem. Despite the fact that I spoke with him twice on the phone, he dismissed me in person and only addressed my husband. I asked him three times how much powerwashing my basement would cost, and each time he repeated that it was "a waste of money" and only "band-aiding the problem" without giving me a quote. A quote was the whole reason I was paying him 100.00 to stand in my basement! Finally, he gave me a price only after I got angry, and then he then got uppity with me for making him answer my question! The best part is that he promised my husband a written estimate for services in three days. This is the estimate we paid for. After three and a half weeks, I called him and we finally got the estimate via email. My husband replied and asked him why it took three weeks and a phone call from me to get the estimate, and (surprise!) he hasn't answered us. read more

I can't say enough good things about Ed, Matt, and the gentlemen who came out when my condo flooded. They immediately took care of the problem, and were professional, kind, and knowledgeable. Ed tried every way possible to have the insurance company pay, but although this was caused by my neighbor's washing machine, I was responsible in the eyes of her insurance company. Because the situation was not really my fault, they worked with me regarding the invoice, giving me time to pay it. It's rare in this day and age to find a business this compassionate, and I highly recommend these wonderful folks. read more

These guys know what they're doing. We had a flooded basement and had removed the water by ourselves. However, 2 days later the humidity level was still over 80% and the carpet started to smell. I called Flood Fire Pro (via Restoration Eze) and Ed brought his crew right out with all the necessary equipment. Not only did they do a great job with the cleanup, but Ed knew exactly how insurance companies like things done. The crew was respectful, helpful, and always providing me with updates if I was around. They did a fabulous job cleaning everything up and told me what to watch for. They knew we had kids and they went out of their way to make sure everything was safe. We could not have been happier with Ed and his team. read more

Ed and his team responded within an hour of contacting them for flooding we had from an ice maker line leaking. They did a great job of cleaning, drying and demolition due to the water damage. They were also very familiar dealing with the insurance company. read more

Ed was very knowledgeable of insurance claims and worked with the insurance company to make sure we received the appropriate amount of money to make the repairs. He was always available when I called and if he didn't answer he would call me right back. I was very skeptical about working with contractors as I had never done so on a project this big. I quickly felt that Ed had our best interest in mind. Everything went smoothly. He had the workers scheduled very quickly and they showed up when expected. If there were any issues, as there most certainly will be with any big job, he made sure they were addressed and rectified very quickly. I am very pleased with the work and dedication they showed us. read more

Last year on Christmas eve I had a pipe burst in my basement and the guys from flood fire pro were very good about coming straight out to my condominium with in an hour or less immediately cleaning and drying up the water damage with being very careful and diligent. I could not have asked for a more well done job from a friendlier group of people on such short notice. I recommend the flood fire pro company for all your restoration needs. read more