We want to give a huge MAHALO to all the people at MD Restoration who worked on repairing our…read moreshower ceiling! Paul K. was super helpful in answering any questions we had (this was literally our first time dealing with a leak from upstairs unit, so we appreciated his time very much!) and got us the quote in a timely manner. Dee and Jacob were efficient in the demo process and manager Rey came by to make sure everything was running smoothly. Renaldo came by the next morning and started working on the reconstruction of the ceiling and boy we gotta say that he's a true professional!! He was working very efficiently and managed to get the drywall done in a timely manner! Anthony came by the next morning to do the final work of painting and made sure that everything was all good. Great teamwork and we'd definitely hire them again for sure!

Nothing but SUPERB service and client support from MD Restoration. My husband and I felt completely…read morelost dealing with the ordeal we're currently going through, and we didn't even know where to start. Last week, I reached out to the company regarding a water leak issue and explained our situation. The customer service representative was very accommodating--she took my information and advised that a project manager would be in touch. I didn't have to wait long at all. PM Andy called me shortly after and scheduled an immediate inspection of our home. Although Andy could have scheduled us for a later date, he sensed the urgency of our situation and was kind enough to work around my availability. He came first thing in the morning shortly after our initial call. I was extremely impressed and grateful for the company's fast response. Andy kept an open line of communication, patiently answering all our questions and guiding us on next steps while we were completely clueless about the process. Today, I wasn't expecting another call from MD Restoration, but my husband had been in contact with Andy, who helped us get the dehumidifier scheduled. Around a little past 3 p.m., Yonell called me. I missed her first call, but she left a voicemail and followed up just minutes later. When I answered, Yonell was truly a breath of fresh air. After a long workday, her jolly and upbeat personality helped me de-stress immediately. Even though it was near the end of the day, she was still lively, positive, and a pleasure to speak with. She promptly scheduled herself and her team to come out right away with the necessary equipment for dehumidification of our Mikasa. Yonell arrived exactly as scheduled, and she and her partner completed their tasks efficiently. What made the experience truly memorable was her exceptional customer service--fun and lively, yet still professional. I genuinely enjoyed working with her and wouldn't mind working with her again. Overall, our experience with MD Restoration has been far beyond good -- it's been great. They've helped put both my husband and me at ease during a stressful water leak situation. Thank you so much!

I've known Leilani when she was at complete custom flooring, and I heard she's at urgent Island…read morerestoration now. I contacted her as my rental unit needed new carpets. As expected, she gave me multiple options and great advice. She knew I was trying to balance between quality and budget for rental unit. Needless to say, I have beautiful new carpets in my rental unit and the tenants love it. Thank you, Leilani and urgent Island restoration!

We needed to patch a hole in our ceiling and remove asbestos. UIR was thorough and worked with our…read moreinsurance to get the job done right. They were compliant with all building codes and used a double barrier to prevent contamination. The work was done well and timely but project management and communication could have been better.

Excellent and timely service - would definitely use them again! Paul was very responsive and…read moreassisted us in our time of need. Mahalo!

Rescue One Restoration is amazing! They do an excellent job and are very efficient. It is great…read moreworking with Paul and his team, they were very helpful and attentive not only to us but to my residents. I highly recommend them to anyone who is need of this kind of service. Shout out to Paul, Josh, Bob, Tanner, Landen & Chase! Great job guys and much mahalos!

Careless Work After Asbestos Removal -- Damaged My Renovated Home…read more I hired this company for asbestos removal. The ceiling removal and painting were done well, but everything else was handled with no care at all. My home was fully renovated before the project, and now I'm left with damages everywhere. The walls near the ceiling were scratched, and they tried to cover it up with paint that's a different shade of white, which made it even more noticeable. My door is chipped, and they stapled into my wood floors without removing the staples. The bathtub coating is peeling and chipped in multiple spots (see photos). It was in perfect condition before, so it's clear they didn't protect the area during the work. I've already spent 6 hours just touching up the walls, and I still haven't even started fixing the bathtub damage. For a company dealing with something as sensitive as asbestos, I expected professionalism and care -- instead, I'm left with frustration and extra work. I would only recommend this company if you don't care about anything else except the one thing you hired them for. Otherwise, be prepared to spend your own time fixing the mess they leave behind.

We used this certified contractor for abestos removal of the popcorn ceiling in our home built in…read more1969. Kapili Reyes performed the abestos testing and confirmed the presence. We did request estimates from other abatement contractors. Although Kapili did not have the lowest estimate, they were competitive and stayed in close contact with us throughout the entire process before we made our decision. What made them stand out was their genuine concern to help us. We negotiated a fair price that was a "win-win" for both sides. Kapili initially gave us a 4 to 5 day removal time. To our surprise, he and his crew completed the removal in 2 days. We received our clearance by an independent lab after the 2nd day. All in all, we were very pleased with the service provided by Kapili's company. Would highly recommend him to anyone looking to test and remove abestos from their home.

fast, efficient, easy to work with. worked with our adjuster as well…read more the men who redid the house did a good job.

We had "alien-looking" mushrooms growing in our kitchen between the cabinet and cooking stove, so I…read morecalled around and found 4 different "mold specialists" to get estimates... R&M was the last one I called and was the last one to come out to give us a free estimate. Allan/owner is THE AB-BEST~!! I got a range of estimates... one was lower than R&M and said it was black mold... the next one was kind of outrageously too high... and 3rd said we'd have to have a plumber come "find the water leak" that was causing the mushroom growth, so they couldn't give us a quote... and finally, I called R&M, but no one answered, so I left a message... received a call or text not too long after... All of the men who came were nice, but there was something about Allan that was different... he seemed most sincere... and being from SF, I loved his "local-ness with aloha spirit"... LOL... my intuition told me Allan was the best... and during the job which took less time than quoted, Allan actually told us he was knocking off a couple of hundred b/c he didn't have to cut out the dry wall which was in the original estimate... WHAT BUSINESS IS HONEST ENOUGH TO DO THAT?? My intuition was SPOT-ON about Allan... LOL... I got to know Allan during the several days it took to complete the work... He & his guy were professional, efficient, respectful, courteous, and GENUINELY GOOD SOULS! I HIGHLY-RECOMMEND ALLAN & HIS COMPANY!! If you're looking for someone who does what Allan's company does, most definitely ask for a quote and compare with others... you will see what I mean about him being most sincere... AND HE'S HONEST, TOO!! and knowledgeable... he said it wasn't black mold~! Thank you so much, Allan~!! I hope to see you around, but not for any problems, hopefully~~ LOL MUCH SUCCESS TO YOU, ALLAN~!!

I've been a property manager on O'ahu for years and have partnered with many restoration companies,…read morebut Elite Restoration stands out above the rest. They've handled more than one restoration for my portfolio, and each time they've made the process easy and stress‑free. Working with Darla has been such a blessing -- she communicates quickly, follows up without being asked, and always takes the time to walk me through what's happening. They get the job done without delays or excuses, and her patience and professionalism make her my go‑to every time.

Very very courteous, friendly, and informative. Excellent follow up, and very detail oriented. Its…read morenice to know there are professionals who care about the needs of their customers instead of just seeing how much money they can get by making you think you need something you don't need. I would recommend this company to anyone. God bless you and have a wonderful day. Thank you Darla for your prompt courteous follow up.

Amazing customer service, professional care and outstanding heart for the customer. Nestor and his…read moreteam did and excellent job taking care of our place. Highly recommend you give Nestor a call to address your concern. Honest, realizable service. I can't say enough about them! You will not be disappointed. Thanks again Nestor!

If you're reading this because you're undergoing water and /or mold damage, I feel for you. Having…read morenever experienced a disruption of this nature, I barely knew where to begin. Thankfully, there's Yelp where I'm grateful to have found Nestor Flores of AdvantaClean dba NDC Water Extraction LLC. Nestor was quick to respond to my inquiry and to schedule a free, no obligation field inspection followed by a prompt and extremely fair written estimate. Upon meeting with him, I was immediately put to ease by his integrity of character and strength of conviction to honesty. These are among some of the intangible qualities in another person that I greatly appreciate. As a previous employee of an extraction company, for over 16 years, Nestor worked his way up from the bottom to learn and to develop a broad range of understanding involving every aspect of this industry and beyond. With his wealth of hands-on experience and personal commitment to the highest of standards, in 2020, Nestor started his own business through the AdvantaClean franchise. It's only with the dedication and help of caring individuals like Nestor, we're able to breathe a sigh of relief today as we ready ourselves for reconstruction. Although I personally understand how difficult and unsettling this type of situation can be, when things return to normal for you, please take a moment to share a review? Nestor deserves a world of credit and gratitude for his wonderful heart for helping others. Thank you so much, Nestor and Christian.