this store stole my deposit from may 2024. they closed permantently and i don't know how to reach…read morethem. i need to find their owners names and phone numbers. the owner is nick and his father came to my house to explain the delay in receiving my carpet. i trusted this company because i purchased there in 2019.

Went to Carpet Crafters I worked with Nick…read moreNo BS great price The installation was great very neat you couldn't even tell where the seams were after they were done they even vacuumed the carpets MR Orland Park

For a floor project, the sales woman was no more helpful than a big box store. Selection is…read moreadequate, but there is little stuff in-stock. Asked about purchasing a product over the telephone, but arrived to find info was all wrong.

So I am a small home improvement contractor who has customers asking all the time if I know a good…read moreplace to find all sorts of material. Locally I've done a couple of floors that were sold by this outfit and the flooring was Top Shelf material. Never dealt with the staff. Well now my second customer that I've sent to this place has come back to me complaining about the service there. The last time it happened it really annoyed me because these kids I sent there are just looking for good advice on what material to use to replace the floors in their entire house. Easy to please and motivated... So so I figure a courtesy call would be a good idea since I don't want to refer people to poor vendors. It just reflects badly on me. Well, I call ask for a manager and Tony suggested I just talk to him. I tell him my story as best I can because all he wants to do is interrupt me everytime I try to start a sentance. So I shut up and let him talk while he tries to tell me the customers could have been the problem and how he needs specifics so he can address them "properly". What an idiot. I I let him up put a few Choice words and told him it was the last referral he was going to get. No wonder Home Depot and Company putting these idiots out of business. Do yourself a favor. Don't even bother with them. You'll thank me later. And maybe old Tony will figure out the best sales tool is open ears and a closed cakehole.....yeah, probably not.

I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

Gabriel and his team gave me the bathroom of my dreams. This is the best contractor in Chicago.read more

I had your company come out at May 4. I believe the gentleman was very nice very detailed as far as…read morewhat would be done to add a mudroom. I even spoke to him about putting up a small deck in front of the house . I was told I would receive an estimate and I have reached out numerous times since then and now we're in June and I have not received an estimate so I've decided I will look for another company to go with.

Summary: Soma Tile (Lucas) is a partner through the process and his team is comprised of skilled…read moreand courteous professionals. I would not hesitate in referring them to anyone looking for bath and tile work!! Preface: Let me start this tale with some background. This project was not an exciting "Lets update our 20 year old bathroom and make it stylish and pretty". Instead the project started due to an undetected leak, the stress that comes from random water leaking in random places, and was filled with questions and concerns. Countless others "assured" me that this was a plumbing issue or just due to some neglected maintenance on a 5 year old new-install shower - and then wanted to blast holes everywhere to "find" the leak. At the same time, I did not want to rip apart a shower to then find out it might be plumbing and now a full on repair. I felt overwhelmed in making the wrong choice and doing 2 projects chasing my tail. Lucas walked me through all the typical scenarios that he has seen, leaning on the most probably is a structural fail of the shower system and then did a methodical exploration. A couple hours later and a minimal demo, he confirmed that it was in fact not plumbing related and was def. a failure of the shower system -- and walked me through what it would take. Once his team was onsite, they were focused - creating a whole "clean room" at the entry to the bathroom. 1 day demo, 1 day water-proof, 2 days tile - all while providing the proper time for dry-out and leak testing between steps. Lucas is a perfectionist, being critical on the most minor details -- which to someone that also strives for this level, but has no idea what they are looking for, was very much appreciated. Additionally, he has instilled this value in his team - that are true craftsman with their skill. Each step of the process was walked through, discussed, and made sure we understood the task, goal, and expectations. This is why I say Lucas/Soma Tile was a true partner in this project, as it wasn't a fun project -- it was an overwhelming stressful start where Soma Tile helped take some of the burden and concerns off our shoulders and work it through with their own expertise, experience, and dedication - ensuring every step was executed with precision. Soma Tile knows their craft - Lucas is a partner, his team are craftsman. Huge Thanks to Lucas, Jesus, and Miguel -- not to forget Jose who magically appeared on the last day to leave the place spotless.

What an amazing job Lucas and his team did on my bathroom tile! To begin the project, floors,…read moresurfaces, etc. were protected from dirt and dust that can occur during tile installation. Lucas patiently reviewed design options with me and provided insightful guidance throughout the install. The attention to the smallest detail, combined with the use of a laser to ensure straight lines of tiles was impressive. No detail was overlooked! The color selection of grout was carefully coordinated with the tile. The workmanship is OUTSTANDING! The team demonstrated the same quality standards as they grouted and cleaned the tile repeatedly. Upon completion, Lucas, and his team cleaned the bathroom, and their work area. Soma tile was on time and a pleasure to work with! They truly are craftsman and take pride in their work. I would strongly recommend Lucas and his team.

Are you looking for old world roofing craftsmanship? Do you have a specialty roof like cedar shake,…read moreslate or tile? Need custom raised seam roofing or copper gutters? Then DLM roofing should be first on your list to call to get an estimate from. DLM roofing is as good as it gets! Their workmanship is second to none and they get the job done on time and within the budget. Case in point. My historic home needed a new slate roof. Slate tiles are hard to install as they are heavy and care needs to be taken not to chip or crack the tiles. DLM roofing did a great job of putting on the new roof, putting in all new copper flashing and installing the "gutter guards" that are necessary in our climate for natural stone roofs to break up the ice in the winter.. Given that slate roofs last 80-100 years- the beauty of this roof will last for future generations in the house. They also do amazing custom copper work in terms of copper gutters, scupper boxes, raised seam roofs and overhangs, all of which they crafted for my old house. I love the fact that Enrique (the owner) wants to impress his clients so much that if he cannot find something that is right for your house- his workers will craft it for you. For me- those ended up being the scupper boxes which frame the front of my house like earrings on a woman's face. Scupper boxes (or leader heads as they are often called) are the ornamentation that you often see on old Victorian and English homes as part of the downspouts. Enrique brought me several pre-made ones to choose from but they were all too fancy for my simple style home. So he and his team custom crafted new scupper boxes based on a picture I had of my house from the 20's. They matched perfectly! I love the attention to detail that DLM roofing goes through to make sure everything is perfect. At one point, there was a craftsman making custom copper seam covers for the corner ornamentation with a hammer and anvil in my backyard!! Not the kind of thing you're going to find at Home Depot- that's for sure! If your roofing needs are simpler, DLM also does asphalt shingling and repairs. Custom crafted roofs and gutter systems are not for everyone nor does every house require them. But if you are restoring an old home or building a new one that requires more than "just a roof"- let DLM bid on your job. Their work is second to none and I've recommended them time and time again with outstanding results.

Robert did a great regrout and multiple tile repair at my home. Very professional and clean…read moreworkmanship. Definitely recommend.

Thank you so much to Grout USA. Great Value/professionalism all around. And got the job done…read moreperfectly. Reaching back out for all my Grout related future projects.