Ahmad and his team did a fantastic job installing new Luxury Plank Vinyl and Carpet in our home. We are thrilled with the results. They helped us select the best alternative, worked through some special circumstances on our property, and found solutions. The carpet installation team in particular was top-notch and very clean and respectful during the installation process. The price was a good value for the service we received. read more

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I just bought a home in Seal Beach and the carpet the previous owner had was rough. I shopped around with many businesses and did my research before reaching out to Floor Expo and Design. Hayan came with samples and gave us the most competitive quote. The installers were careful moving my furniture. The carpet was installed meticulously. I recommend Hayan and his team to anyone looking for a reputable floor and carpet business. read more

This is the third time we have used Floor Expo for home projects. Fantastic service, quality products and reliable, conversant employees. Mounior, our point of contact and owner was great. After our visit to his shop, he came by our house with samples, reviewed our project and offered several very useful suggestions. The project was completed with in the set time line and the finished job exceeded our expectations. Our thanks to Floor Expo and their workers - Ovidio, Yosli, Leo, Carlos and Cuco. If we have further home projects, they will be our first call. read more

Overdue review, but we couldn't be happier with Floor Expo & Design and the work they did for us. We bought our "fixer upper" home last October, but were still living out of state. It was stressful to say the least, trying to remodel our first home in CA... and also our first time remodeling, period! We were recommended by a friend to meet with Hayan and checkout his showroom. He was very knowledgeable, and showed us pieces that were exactly what we wanted. Our projects with Hayan were extensive and included: (Before/After photos attached) - Replacing all of the flooring with porcelain tiles on the 1st floor and carpet on the 2nd floor - Repainting the entire interior of the house - Replacing all of our baseboards - Complete remodel of the 1st floor bathroom We heard many horror stories about contractors and remodeling in general, so we were quite nervous. However, Hayan made the whole remodeling process very pleasant and we are so glad we went Floor Expo & Design! read more

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We had a wonderful experience working with Mr. Basset Laban, from Floor Expo in Fountain Valley. From the first time we met, he expertly guided us through our vinyl floor selection, matching it beautifully with our existing rugs. We then proceeded to discuss a remodel of our master bath and amazingly everything coordinated well to begin the bath remodel followed by the flooring in the master bath, bedrooms and bonus room just in time for the holidays! We were so impressed with each team that came through on time and with efficient and expert workmanship. Special kudos to the gentlemen who installed our Italian ceramic tiles in the shower.They took the time to place my favorite tiles at eye level to create beautiful movements like an ocean scene! The flooring team, a lovely family of hard, dedicated workers accomplished the entire flooring in 2-3 days! All the while Basset kept track of the progress, stopping by to look the installation and always answering my calls and questions with patience and explanations! From the demolition, plumbing, tiling, glass barn doors to the flooring and clean up and even a quick repair follow up, we were so pleased, impressed and appreciative of all the professionalism. Once we get past this current surge, we hope to work with Basset on another bathroom. Thank you Floor Expo for an outstanding job. We love it! Paul and Luann Sauer read more

I finally decided to get rid of my tired looking carpeting and after hours of researching different types of materials, I decided to install luxury vinyl flooring. I noticed Floor Expo & Design as I pass by the showroom frequently shopping at Costco in Fountain Valley, and it turns out my sister had her flooring done by these gentlemen. She met me in the showroom and helped me decide on what to have installed in my house. I interacted with Hayan, Mounir and Ahmad and asked their opinions after telling them my lifestyle. With that said, the luxury vinyl flooring was the best choice for me. Hayan came out to do the measuring of the areas where the carpeting was. He was fast and efficient and best of all, he did not try to pressure me into a purchase at that time. I did decide to make the purchase and I am so happy I did. The installation was done in two days by very knowledgeable individuals that worked non stop and got the house done in two full days. Their teamwork and expertise made a major job seem easy. The floors are beautiful as well as the baseboards. read more

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My real estate friend referred me to Hayan at Floor Expo and Design. He did the flooring 2 years ago and then he just finished doing the rest of the common rooms today. We got dogs and wanted to replace the carpet in the common rooms. He was able to find the tiles to match the original dye lot and used a creative way to add design to the room to start the new tile in the living room, which we love! I would definitely hire Hayan again, for he gets the work done and if something needs to be fixed, he sends someone out right away. I like it that he wants his customers to be happy with the job. read more

Floor Expo and Design - Flooring Near Me - Santa Ana, California

When I bought a house this past October, I was at a loss at who to turn to but knew that I needed help with design choices and a quick turnaround as my lease was ending and I needed to move in. Hayan was more then understanding and accommodating to my needs. He personally came by and helped me with my color choices throughout the house. I was always on the fence about carpet but he was able to address my concerns and I'm very happy with the results. He was also able to assist in recommending paint color choices for my rooms. The work was completed as planned with clear communication along the way. I was able to move in and the carpet quickly became one of my favorite aspects of my home. Thank you to Hayan for coming through and his patience and attention to make sure I was happy with the job performed. Would definitely recommend for all your home design needs read more

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I got a quote from Home Depot to give me a baseline on cost for new carpet and tile. It was a good and fair price for good and fair product. Hayan at Floor Expo and Design showed me superior materials (Italian tile) for a better price that was all inclusive*. *While the Depot's price was good, they charged extra for coming out to measure, moving furniture, demo, disposal, and half a dozen more basic steps for installation of carpet and tile. Hayan and his team(s) took care of all of that in his one low price. I'm positive it's calculated in his overall fee, but he didn't "nickel & dime me" and saved me about $2,400. And when we encountered a hiccup, which is normal in the course of construction and different teams of workers, Hayan - always calm and polite - took care of the issue until it was resolved and my wife and I were satisfied. We simply LOVE the tile and happy to show potential customers the quality work completed by Floor Expo & Design. read more

Floor Expo and Design - New Italian porcelain tile that looks like wood - about 20 minutes after they finished the job. - Flooring Near Me - Santa Ana, California

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Ahmad and the team were fantastic to work with on our projects and I would highly recommend him (and have already to some friends) for big remodeling projects. We did both a bathroom and a kitchen remodel with him and his team, who were all very respectful of the pandemic while in our house. We were referred to him from a friend and he did not disappoint. We received four estimates and while his estimate was more expensive than others, he stressed the focus on quality using real wood, imported tile and quality workmanship. The resulting work completely exceeded our expectations. The tile work was incredibly precise and the materials are very high quality that were used. The best thing was that in a very disruptive project he and his team finished when they said they would. Thanks Ahmad and team! read more

In early Feb of 2020 we were distressed with a pipe leak in our unit. This leak damaged my wood floor. I personally did some research & asked around within family of anyone who faced similar issues & needed floor replacement. A family member with similar issues in the past recommended I try Floor Expo & Design. I went to the store & right away received the best customer treatment. Hayan provided me with the latest & greatest flooring options. He went over the options with my slowly & carefully. He also came to my house & personally did the measurements. Hayan also seen our carpet & noticed it was fairly old & had a lot of damage from previous owners. He not only did the assessment but gave a practical & budget friendly estimate. I will recommend to all who need wood flooring, tile, carpet, & linoleum replacement Floor Expo & Design! Purchasing perks: Wood floor & Carpet: #1)10 year Quality Assurance Warranty, #2)10 year Stain Resistance Warranty #3)10 year Limited Texture Retention Warranty -Syed read more

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We used Floor Expo to install hardwood floors and carpeting in our home back in 2013 and have been very satisfied. Recently, we returned to Floor Expo to install hardwood floors throughout the rest of the home. Same great experience! Keep up the great work Hayan and team! read more

If you are contemplating a remodeling project, we highly recommend Floor Expo & Design (Fountain Valley) as a business that provides excellent materials, skillful installation, fair pricing, and exceptional customer service. We recently recarpeted our entire home. Mr. Hayan Tumih and his associates were very helpful when we were involved in the process of selecting the new carpet. Hayan is quite knowledgeable about the product lines and has superb taste and vision in all aspects of interior design. He offered numerous suggestions that assisted us with the difficult task of making a final choice with so many options. The installers were punctual, highly competent, and very careful while working in our home. Clearly, the professionals at Floor Expo & Design are committed to providing the customer with an enjoyable experience as well as outstanding results. read more

Floor Expo and Design - Flooring Near Me - Santa Ana, California

I have been shopping around for engineered wood floors at five different places to find the best deal. One day as I exited the 405 at Euclid and was stopped at the red light, I noticed Floor Expo & Design. I figured I should pull over and see what they have to offer. I was warmly greeted by Tony and Hayan. Tony helped me picked the right product for my house and educated me on the types of floor installations. This place gave me the best deal for the product out of the previous places that I went to. I would definitely recommend this place for all your flooring needs due to the professionalism, price, and great customer service. They also offer other products for kitchen, bathrooms, etc. So I would definitely return in the future when I remodel my bathrooms. Great price, great customer service, great people! read more

I needed new counter tops and shopped around but Floor Expo had by far the best prices out of everyone. They also offered the best service guarantee that I got from every estimates I got. The person that came to give me the estimate was informative and sincere, and made me feel that they would do the best job. The business owners Ahmad and Hayan also were very responsive throughout the process and answered every question I had. On the day of installation they were on time, all wore masks, and were very respectful of my home. Everything was covered, the work was done quickly and cleanly, and they did a great job. After the work was done, they also did an immaculate job cleaning after themselves. I couldn't be happier. They even called after the fact to make sure I was happy with the work. read more

Floor Expo and Design - a kitchen with a sink and a window - Flooring Near Me - Santa Ana, California

From choosing the right flooring and carpet to installation they had the best service. The owner's at Fountain Valley location were very personable and helpful and worked with us to give us the best deal! They had product and installed on the day they said they would and were great at communicating times of arrival. Installer's were very respectful and polite and did a great job. Thank you for your service!! read more

Hayan and Floor Expo employees just finished the second project they did for us. The first project was to remodel our kitchen and replace the carpet downstairs with porcelain tile. We had been working with another company. A friend convinced me to get an estimate from Floor Expo before committing to the first company. I'm sure glad we did. We lucked out and had Hayan help us. They did a beautiful job using very high quality materials and we saved a lot of money. My husband is an engineer and does a lot of analysis before making a decision. Hayan is very patient and helpful. We get many compliments on our kitchen and flooring. They just finished carpeting the stairs and landing. We will be using them when we are ready to replace the upstairs flooring. I highly recommend Hayan and Floor Expo and will be using them again. read more

Floor expo completed transformed our home. We were just passing by and decided to stop. Hayan greeted us right away and helped guide us to a flooring choice that was nice for our lifestyle. He even let our 2 kids run around the store. We were able to have our floors installed at a time we were out of town. As a general contractor, he was able to improve other parts of the house like our fireplace. When we got homes- the floors looked amazing. He even upgraded our floor boards. Our house looks amazing and it definitely increased our resale value. Highly recommend! read more

I came here today in search of laminate flooring and carpeting. After reading the review on the place, I thought this will be a good place to pick up both my laminate and my carpeting in one place and I will be helping a small business! I walked in and the place was deserted, I searched both levels and found not one customer nor one employee to help me. Finally I found a lone salesman balancing his check book downstairs. I approached him and this is how it went: ME: Hi! SM: Yes, Can I help you? ME: (holds my sample of floor taken from my house) Ya, I'm looking to match this floor? I don't know the name but was hoping we can match it? SM: What's the name? ME: I don't know it. SM: Well without the name I can't help you. ME: (Scratches head) Umm, OK. Well, would it help to look at some samples and see if anything matches? SM: All floors lock differently. It will be no good. I can't help you. ME: Um, ok the obvious thing to do would be to narrow it down and then see, but ok. Thanks for your help. Now, obviously I was looking to spend some money and I so desperately wanted to do it at this place. But, with a rude salesperson who is too lazy to make his commission check by doing some simple research, I don't want to give him my business. Sorry dude looks like you won't be getting a commission from me. By coming home and doing some research on my own, I figured out besides Pergo there are two different locking mechanisms and it could've easily been narrowed down. I feel like going back and saying, "you work on commission, don't you? Big mistake, huge. I gotta go shopping now." Don't you just love Julia Roberts and Pretty Woman?? read more

Please shop around and do not sign anything from this store! Do not come here if you are a first-time shopper or you may be duped. I was looking for flooring in 2007 and was assisted by Hayan. He advised I had to place a $400 deposit to secure laminate flooring at a "sale price" of $5.99 a square foot. Being naive, I did. He wrote an estimate slip (later I found to be an invoice) with no description for labor, amount of materials, etc. Never let any company write an invoice with nothing on it. He also picked out some tile for me. He didn't even ask for my preferences, just picked out things on my behalf. This is a little controlling and not a good customer experience. I called a day later to advise I'd like to cancel. He called back a couple of other times to offer me breaks hundreds of dollars off. Nothing in writing. He told me to wait until the estimate before I made up my mind. I had asked if I decided to cancel after the estimate that it was ok. He begrudgingly said yes. The estimate came out to be over $1,000 the initial quote. I asked to get a refund of the deposit (nothing was ordered) and cancel the order. Hayan was acting like a jerk and said no. That he "doesn't work for nothing" even though the estimate is typically free and the cost of doing business. I ended up settling this instead of filing a true complaint as I had other things on my plate. Also, you can get a cheaper deal from a number of companies. Installation can easily be $2.00 a square foot, not $3.00 as they will try to convince you. Since then, I've had much more positive experiences with other companies and got my flooring installed for over $1,000 less with another company who did a superb job and was pressure-free. Check my Yelp profile for that review. Please learn from my mistake. Do not put down any deposit on any materials! Legally, you are not obligated. Do not sign anything that states deposit non-refundable. Do not sign anything that does not have full details of the project. Likewise, do not trust an establishment who will not do this for you. They claim to pride themselves on better service and referrals but with how they treated me, you would think they were out of their minds! read more

Had my home remodeled from hard wood flooring to the walls and ceiling; from kitchen to bathroom, and from bedroom to dining room. Not only did they provide pristine service, but applied their high skill level and knowledge to put forth the best designs I have ever seen. I am a very picky person, and it comforts me to know that the owners are even pickier; they will provide their utmost quality and effort to produce jewel craftsmanship. Their prices are highly competitive, and the choice that is Floor Expo & Design became apparent and optimal. I dealt with not only Ahmad and Hayan, but Munir also, and I can confidently say they truly do care and offer the best customer service I have seen. The choice is obvious, and I surely will be using Floor Expo & Design for anything regarding detail and remodeling, and you should too. read more

Floor Expo and Design - Backsplash - Flooring Near Me - Santa Ana, California

If you opt to have vinyl wood plank flooring as I did, do your homework. I am disappointed that although my flooring has a foam backing on it, it sounds extremely hollow when you walk on it. Basically, it sounds cheap. The flooring itself is high quality, but Floor Expo did not offer me an underlay. I found out that there are different underlays you can install which will eliminate the hollow sound. I wish we had known that; I would've gone to a different vendor that offered it. Went to a neighbor who has the same type of flooring and they have an underlay -- their floor is nice and quiet. We also had carpeting installed and I feel the installers hurried their way through and I can feel some of the tacks near the edges. After a large investment in my home, I wish I could say that I am thrilled, but I am not. read more

This is the fourth time we've used Floor Expo & Design and once again ecstatic with their work! In the past we've used them for floor tile and carpet (in two different houses) this time for an entire kitchen remodel. The before and after are dramatic. We've always worked with Mounir who has been a joy to work with and has very exquisite taste and suggestions. His cabinet guy, Alfredo, does a great job and is so kind. We would highly recommend this company!!!! read more

Floor Expo and Design - After work by Floor Expo & Design - Flooring Near Me - Santa Ana, California

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There really aren't enough good things I can say about this place. Their showroom is immaculate and this is the only establishment I was able to find something close to the color of flooring I had installed 9 years ago. The workers were always early, very polite and extremely neat. They deserve 5 Stars and would highly recommend them. read more

Floor Expo and Design - Here's a picture of one of the 4 rooms done. Absolutely gorgeous! - Flooring Near Me - Santa Ana, California

Hayan was very helpful in choosing our carpet. He came and measured quickly and within a few days of ordering our carpet was installed. He did the whole upstairs, landing and the staircase. It was done professionally and quickly. We would recommend him and definitely use him again. read more

A++ service. Had some issues with a water leak and Ahmad helped us in finding vendors to resolve our issues. Good quality and a long time investment in his customers. read more

I went to Floor Expo & Design to see about getting carpet done in my bedroom. I had found a carpet sample I liked, but I had been told by another store that they could not install the carpet on my travertine floors. When I came to Floor Expo Hayan helped me out. He came to my home and said that the job was possible. They had the carpet sample I liked and we were able to come to an affordable price for the job. We were really happy with the quality of work done. I am now using this store again to carpet another bedroom in my home. I would definitely recommend to a friend. Bottom Line: Reasonable Pricing Timely Service Friendly Service Quality Service read more

Five star experience with Basset and his work crew. We purchased countertops and backsplash for kitchen reno, and ended up having to redo our floors in the process of reno, which we also purchased from them. Basset was knowledgeable and helpful without being overbearing, which made the purchasing experience a lot easier. The cost is about average; the workmanship, quality of materials, and professionalism make these guys more than worth it. Installation was quick, clean, in-and-out. Crew came when they said they would, and called if there was a delay. Will use them again for future projects. read more

Floor Expo and Design - Countertop and backsplash - Flooring Near Me - Santa Ana, California

I came here after looking all over OC/LA and this was the best place to get your flooring done. Not only is the quality amazing, but the service and prices can't be beat. The staff was so helpful in helping me choose my carpet and floors, and the installers were extremely professional. Now I can't wait to come back to start my kitchen with Floor Expo!!!! read more

Floor Expo and Design - Love our carpet!! - Flooring Near Me - Santa Ana, California

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This is the second time I've used them for bedroom carpet and I couldn't be more pleased. My consultant (Hayan Tumih) is very knowledgeable about "pet carpet" and I got the most expensive carpet for what the middle grade costed out at a competitor. Plus, the installers work for Floor Expo as employees so they do a conscientious perfect job AND they moved the furniture flawlessly. Great company to do business with..... read more

We had been in search of hardwood flooring for quite some time before we landed at Floor Expo and Design. Hayan was very knowledgeable and patient. He came to our home on more than one occasion with samples and when we finally chose, he suggested we order a box to ensure it matches the sample. Unfortunately the box we ordered did not match the sample or our home. Hayan searched high and low for other possibilities and even ordered a couple more boxes. Several months later, we finally found the perfect match. Now for the installation. The team that Hayan sent was right on time. Demo happened quickly and the install was going very smoothly. We thought all was good until the crew removed the paper used to protect our kitchen cabinets during the demo. An inexperienced member of the crew did not protect the cabinetry well enough and as a result all of our lower cabinets and island had damage to it due to projectiles of our old limestone floor during the demo. As you can imagine, we were mortified. Alex the installer and Hayan took full responsibility. A few weeks later, they sent in a wood stain specialist to repair all the damage. Many times the reputation of an individual is based on how they respond to things when they go wrong. Hayan never made excuses and worked tirelessly until he knew we were completely satisfied. As an individual and company, I would give Floor Expo 5 stars. However, I am only rating 4 stars due to the damage caused by an inexperienced team member of the installation crew (which should have never happened). I would definitely work with Hayan on future projects as we appreciated all his efforts to make things right. read more

Great service ...great selection is the best way to describe these guys. I was pleasantly surprised by Mr. Hayan's friendly and professional manner. I would highly recommend this company for all your flooring needs! read more

Floor Expo and Design - Flooring Near Me - Santa Ana, California

We choose Floor Expo & Design to be our installer and material supplier on our recent master bathroom remodeling project. We highly recommend their business. We mainly dealt with Basset, but I'm confident that the rest of the staff will be able to provide the same excellent customer service and professionalism that we experienced. We like their service so much that we just hired them again to do a hard wood flooring replacement project in our house. read more

Floor Expo and Design - Flooring Near Me - Santa Ana, California

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I was referred to Mounir by a family friend. Mounir took such good care of our house. We decided to do vinyl flooring and the fireplace. Prices were very competitive and reasonable and they were able to finish the work incredibly fast. Will definitely use them for all future projects. read more

My husband and I were looking to replace our current carpet/tile/laminate flooring with one of the newer hard surface floors, and after much research, decided to look into luxury vinyl plank flooring. Floor Expo & Design in Fountain Valley was one of the recommendations that was mentioned in our city's community forum. We stopped by on a Friday evening and was welcomed by Hayan. He showed us several options and we picked out a few samples for him to bring to our home. We never felt pressured and Hayan was very helpful and knowledgeable, answering all of our questions. Hayan arrived at our home promptly at his appointment time. We decided on a product and set up a tentative schedule for installation. As this was around the holidays, we decided to postpone the install until after the New Year, and Hayan was very accommodating. Oscar and his team arrived on time and got right to work. At the end of each day, Oscar made sure everything was cleaned up and ready for the next day. He has a great attention for detail and would always ask if there were any issues when he arrived each day. Overall, we are very happy with our purchase and experience. We have received many compliments on our new flooring and I love how easy it is to care for. We highly recommend Floor Expo & Design and will certainly use them for any future needs. read more

My wife and I just bought a new house and needed to update every room in the house. We had gone to multiple tile and carpet and floor stores and found Floor Expo to have the best selection of quality and style we wanted. We bought tile for our fireplace design, for two bathrooms, carpet for the bedrooms, and have been so happy thus far we will also be using them for tiling for our kitchen remodel. Had we found them earlier we would have used them for the hardwood floors also as they carried the exact same brand and style. The owner Hayan was very knowledgeable and has 30 years of experience. read more

I am a thrilled to have found Floor Expo and Design. Recommend to me by a client, I was happy to find an excellent selection, knowledgeable staff and beautiful showroom. Hayan is a pleasure to work with. Professional, helpful and well versed on all aspects of design. I am happy to have found a new partner in design! Thank you for the great service and beautiful results. read more

My husband was referred to Mounir and Floor Expo and Design a few years ago when he bought our condo. Over the years- Mounir has done several remodels and we could not be more pleased! We started with floors. He suggested porcelain tile that look like wood. They are incredible and we get so many compliments. The bonus- they are indestructible! Two summers ago we contacted Mounir again to remodel the kitchen. He and his team were amazing. We had no experience in design and only a faint idea of what we wanted. They designed a masterpiece. Custom cabinets, beautiful countertops and backsplash. The detail, fit and finish were perfect. We had heard of so many remodel horror stories. Mounir and his team were always incredibly professional and kept mess to a minimum. Last summer we decided to remodel the master bath and again- he did not disappoint. All custom design. Just last month we returned for the guest bath, and a refacing of the fireplace. Ultimately- this is our go-to spot for design and remodel. And after several rounds of remodels on various parts of our place we still think they are the best! Absolutely lifetime customers. read more

After a slab leak that ruined our old-fashioned hardwood flooring, we were in the market for a new look. I did my research and then started looking. By chance only, we stopped in at Floor Expo on a rainy Saturday and were the only customers. Hayan was very kind and helpful from the start. I thought I had found a wood and a contractor elsewhere, but just decided to take a look - since we were in the neighborhood. Hayan knew we probably had our minds made up, but still offered to come out and take a look and give us a quote. After months of "discussion" with the insurance company, we finally got the go-ahead for the repairs. We stopped back in to the showroom and Hayan remembered us. We needed to add on to the scope of the project and he was very helpful. After discussing with him and looking at the numbers we chose him. Great decision! Hayan guided us in choosing an excellent product at a competitive price and helped us chose our baseboards as well. The crew - headed by Oscar were amazing! They were very prompt, courteous and helpful. They went above and beyond and were very respectful. There were some bumps along the way - all with regards to issues in our house - not their work, and they were all handled very professionally. We were never charged for the little extras! Our job was done to perfection! It was done within the time frame promised and at the exact price we were quoted - not a penny more - even though they did do a few extra things that were not in the scope of the original quote. They were minor, yes, but they were done with a smile and without the fear of being overcharged - it was at no charge. On top of that - Hayan helped us find someone to do the little touch-up carpentry work that needed to be done to completely get our house back to normal - that my original contractor (that I have used for years) really didn't want to be bothered with. I plan on using Hayan and Floor Expo and Design for future projects. read more

We had new waterproof flooring installed in our downstairs living room. We love the final product. On top of that Hayan provided great service. He gave us just the right amount of attention in the showroom. No high pressure, but was able to answer all our questions. When we needed time to just talk and look at differnt colors, he did not hover. Installation was scheduled and completed quickly. read more