I LOVE THIS PLACE. Very clean and very friendly. I originally went to this place because I had a…read morepainful wisdom tooth that needed to be removed asap. I was very nervous since I had not been to the dentist in a while and because I did not yet have dental insurance. I was running about 15 minutes late because it was further away then expected and I got stuck at work. They let me back and did not give me a hard time about this at all. The dentist I saw was the son of Dr. Wright. He was super personable and helped me be at ease. He numbed me up so well that I had no pain during the procedure and did not even have to take any pain meds after. The best part was he didn't even charge me full price, he only charged me what people normally have to pay out of pocket after their insurance pays their portion. Naturally after I got insurance I didn't hesitate on who to go back to when I needed the rest of them pulled and a cleaning. The cleaning I needed was more intense since I hadn't been for one in a while. They contacted my insurance while I was with the hygienist and let me know what part was covered and exactly how much to expect to pay out of pocket. When I came in to do the procedure I again felt no pain before or after and this time it was Dr Wright and a hygienist! Dr Wright even took some money off because I had had a bad day (someone hit my car and tried to take off). The 3 times I have been there have been fantastic. I will recommend them to my family and my friends! Even though I live about 30 minutes away I will continue to go to this office.

My family and I have been going to Dr Wright for years now. My kids are grown and still see him. He…read moreis the BEST! We wouldn't go to anyone else. If your looking for a good dentist, you found one.

WARNING! Despite gong to this dentist for years, they failed to inform us that they changed…read moreinsurance. Not only did they not let us that they no longer accept our insurance but they had us get x-rays which tripled the simple cleaning we came in for thinking it was covered by our insurance. Dirty, low and unscrupulous office. Do not trust them!

Would recommend this office to everyone. The staff goes out of their way to make you feel…read morecomfortable and Dr. Ford is great.

my children have gone to elite since we moved here in 2017. the staff is amazing and dr. thompson…read moregoes above and beyond. chelsea is so sweet and helpful with handling appointments to billing issues. i highly recommend.

I would recommend Elite Dental to anyone. After a bad experience with my previous dentist, I went…read moreto Elite, whom were very caring and mapped out a plan for getting my dental care on track. Everyone there is very professional and caring. The office is very clean and sanitize. If your in need of quality dental care, I recommend Elite Dentistr.

Everyone in the office is great, always kind and accommodating. Cleanings and dental work are top…read morenotch!! My family and I couldn't be happier with their care.

Dentist heaven! They…read morerecently moved into a new building and it's so nice. In the waiting room they have a little fridge stocked with all kinds of drinks, a kids room with a video game console and laptops for you to use. In the actual rooms they have leather massaging chairs and tvs that have a pretty decent selection of channels. I love their hygienist assistant, Joey, she's very friendly and funny. All the staff their are great though. Dr. Mulzer is really nice. They used to be very close to my house and even though now they're almost 30 minutes away, I think it's completely worth it.

I had an awesome experience at this office . Dr. Ford and his staff were so nice and professional…read more The level of service was great. Will recommend to to all my friends and family H. Hogan Union, KY

Although their dental services are satisfactory, their billing office is poor. The biller cited her…read moremany years of expereince. However, after a claim for routine dental work was denied three times, I grew tired of repeated calls to the office and my insurance carrier. The VP of Benefits for my company arranged for a conference call. The result was that the biller had completed the claim form incorrectly. The second claim results from 2010. I have repeatedly requested to talk to one of the dentists, but they will not discuss the issues.

Got stuck in the AI que because a real person didn't want to answer my questions. They blow you…read moreoff. Then when I hung up I got 2 text messages from them. Don't do business here. Was on the phone 8 minutes waiting for answers from a real person.

Dr. A did upper implants for me and I truly can't express how happy I am with them! I had zero…read moreproblems and absolutely love them! I recommend Embrace Dental ( Dr. A ) to everyone.

Absolutely awful experience at Shearer Dentistry this morning. The receptionist canceled my…read moreappointment to my face after I had already checked in at the desk 15 minutes prior. They claimed they lost power after a storm the night before and only had 3 rooms working. Somehow, they KNEW that and felt confident in failing to mention it literally ANY time before arrival and/or check-in. They actively chose to inconvenience their patients by making them waste time/gas driving to their office, waiting in the lobby and thinking they were going to move forward with their appointments. I was not the only patient this happened to, as they were talking over each other at the desk discussing other patients they needed to cancel on. I drove over 45 minutes to get to this appointment by the way after being awake all night after the previously mentioned massive thunderstorm. All of the traffic lights were out and I drove in danger to arrive to my appointment on time. They knew they didn't have power and still chose to cancel on me 15 minutes after I checked in in person. All they did was "thank me for my patience" like I had any other option. Then they had the audacity to reschedule me for AUGUST. They have completely ruined and warped my perception of them and I will never be a customer here again.

Dr. Shearer has been my dentist for about three decades. She and her staff have always shown care,…read moreconcern, and competence for me and my dental health. In addition, they are in the most enjoyable and comfortable medical office that I ever seen. I have truly enjoyed our relationship over the years and recommend their services.

Went to Florence location for extraction of a loose tooth and an exam…read more Given a "treatment plan" for a tooth extraction, cleaning and repair of a cracked filling and advised my copay with insurance would be $362.80, which I paid. Now after 2 cleaning sessions and a very simple tooth extraction I have been billed an additional $657.00 with no advisement or explanation. Aspen is not a member of BBB. Many nationwide complaints. I am currently disputing the upcharge. I will contact my insurance company.

I will never go to another Aspen Dental again. I experienced severe toothache pain on my way home…read morefrom South Carolina to Michigan. it is Memorial Day weekend and I needed to find someone to help me. Aspen Dental had an appointment available at 10:30 which I jumped at. this was a complete waste of my time. it took 2 1/2 hours for a couple of X-rays and a brief exam. After messing with my mouth, my pain level was so severe I left crying. The only thing the Dr. would give me for pain was ibuprofen which I cannot take as I'm on meloxicam. I have a 6 hour drive home, can't eat or sleep, and can't get an appointment at home confirked as all of the dentists I called are all closed for the holiday. anyone who has ever had a severe toothache knows the intensity of the pain. I had a root canal 3 weeks ago and had an infection there. I started an antibiotic but developed the stomach flu so I couldn't keep anything down. I went several days without taking the drug until I was able to again. I believe that because of that, the infection never cleared up completely and starting up on a holiday weekend of course. I did ask for an antibiotic which the dentist agreed to. Im 66 years old, and a cancer patient. I believed that a doctor or dentist are there to help. all I wanted was to make me comfortable until I get home. they told me to take extra strength tylenol which is exactly what I've been doing which did nothing. i wasn't asking for a specific pain drug, just something for the next few days until I can try and get into a dentist. what complicates the matter is that we just sold our home, moved out of Illinois to a cottage in Michigan while we wait to move to South Carolina next month. I need to find a new dentist in Michigan to help me but can't schedule a new patient appointment because all the dental offices I called are closed until Tuesday. I'm desperate so I called every dentist I could find around our small town. that means I have to deal with this excruciating pain for who knows how long. I can't believe the lack of compassion to let someone suffer until who knows when. on top of everything, this was a substitute dentists as the normal dentist had a family emergency. Because of that, they couldn't take any insurance which I still don't understand. They only charged me their coupon special of $29 which I appreciated. what I just went thru did nothing for me. I can't believe they would allow me to suffer for not only the ride home, but until I can get a hold of a dentist next week. Now I understand the one and a half stars for this location. Avoid this location if at all possible.