I had been going to them for YEARS. I have such mixed feelings. Love the dental staff and Dr H, I even made a few knit hats for their babies. And what I'm very disappointed in is the billing. They stopped taking my insurance and I have a secondary insurance to cover costs. They told me that they could bill the secondary after the primary insurance decided what they would cover. The office manager never billed my secondary, she would constantly call and text to get me to pay the difference. After three visits of "you owe us money" because they didn't bill my secondary, I was done. Cindy is very rude and snooty. She even told my husband that I still owed them $130 from a "really long time ago" when it's actually on $37. Even the voicemail saying "we've waited a long time for this" is outrageous to me. You didn't bill my insurance, you tried to get money out of ME instead. read more

Floss Dental Boutique - Endodontists Near Me - Reno, Nevada

This dentist ruined my daughters teeth so much so that she will now need root canals and possibly verniers. She is only 20 years old and her teeth were in good condition before allowing them to fill a few cavities. They drilled her teeth down so much that her new dentist has said she basically has no tooth left to hold onto the fillings that Floss Dental put on her teeth. They all fell out less than a month after Floss Dental did them. Pitiful care and something that should last her a lifetime is now ruined because of them. Pathetic! Think twice before trusting them with the care of your teeth. read more

Amazing staff clean and cozy dental office they are very detail oriented and the Dr Holloway knows her stuff. If you want great dental care i highly recommend visiting this team. read more

I recently switched dental offices and all I could say is I wished I would have done it sooner. I love the way the place looks from the inside and out. As soon as you walk in you feel relax. On cool days you can see the lit fireplace as you walk in. I love seeing all of the plants through out the office as well. My hygienist Carli such a great job cleaning my teeth. She's very thorough and professional. You also get to watch TV while they clean your teeth oh and you get a neck pillow with aromatherapy so could really feel relaxed. I highly recommend Floss Dental boutique if you need a dentist or looking for a new one. read more

Floss Dental Boutique - Endodontists Near Me - Reno, Nevada

I haven't used this dentist, they don't answer their phone and I didn't get a call back for 1 week, by that time WestSide Dental Studio had already provided me with a great check up. How can a business work when they don't even answer their phone? ‍I I should have made My appointment on Yelp read more

BEST dental experience, bar none. A friend of mine had recommended them after the decision to leave our prior dentistry practice. First can we just talk about how great this location is, close to midtown, middle of everything, still ample parking. Looked to be a former residential residence, the building has so much character. Upon arrival I was greeted and not too long after they sat me down and started the process. They offered a neck pillow for comfort, tv overhead with earphones if you'd like. Incredibly friendly and helpful throughout without the awkward chatter many of us are accustom too in the chair- you know the continuation of questions while they are taking care of your visit for an in and out, in and out (the instruments) type of experience. The hygienist was fantastic and walked me through some things prior to the dentist arrival. Post this, the visit was great, I shared what I hoped to accomplish in upcoming visits, etc and they were not only incredible professionally but so personable and helpful! They laid out a plan and pricing up front, no hidden costs and were helpful with the scheduling even with it being so close to the holidays! Actually looking forward to coming in for further visits and absolutely recommend for your general dentist needs to cosmetic and beyond! read more

Floss Dental Boutique - Endodontists Near Me - Reno, Nevada

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Great atmosphere and very friendly staff. They always try to work with my difficult schedule. Dr. H. Is also the best dentist in town.

Dr K and staff are all amazing and I recommend Floss to anyone and everyone who will listen to me talk about my fancy dentist office. This place is adorable and smells like heaven with essential oils and candles burning. The aesthetic is just too good- hard wood floors, original tile bathroom, brick fireplace, etc. The scented neck pillow is one of my favorite things ever and I can't wait for the parafin hand wax treatments to come back (thanks rona). The tv on the ceiling with Netflix going is also a major perk. As it relates to dentistry though, they are thorough and gentle and I trust them completely. They advise on preventative care and are equally as affordable as any other clinical dentist office. Seriously, just get your teeth cleaned here. It's amazing. read more

Floss Dental Boutique - The cutest dentist lobby on the planet - Endodontists Near Me - Reno, Nevada

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I've been going to floss for over 5 years now and won't go to any other dentist in town. Floss makes going to the dentist an almost relaxing experience. The environment here is so nice and cozy, it's the opposite of the average dental office. They give you essential oil scented and warmed neck pillows to relax you during your cleaning and have tvs above each chair so that you can watch that and focus less on the cleaning. I highly recommend floss for the best dental experience you'll ever have! read more

Floss dental is my favorite dentist in Reno area. From their modern, chic aesthetics to their promise to use sustainable products and quality, I am truly in love. If there's a dentist I trust, it's this one. Moreover, it's an all women run business and they're all beyond amazing. Cindy, Carly, Kristi and Dr. Summer herself to name a few, so grateful for them all. I have visited the office couple of times for my appointments and pleased to say that each visit has been an elevated experience to say the least. Always on time to get in and get out. Calling and making an appointment is also extremely pleasant experience as Cindy or Carly always are friendly and helpful. I love this place and I am so happy I found them! read more

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This place doesn't care about their patients, they up charge as much as possible. Was not a pleasant experience coming here so I won't be returning. read more

Great staff, great doc, warm scented pillows to relax your neck...seriously grateful for this practice. The energy the staff puts into helping the patient manage their anxiety and fears is like no other dental office. So caring and compassionate. Dr. Holloway provides a more comprehensive view of your mouth, her recommendations ,and discusses areas you like to improve. In addition, I think they have the best office manager in town (Cindy), who helps to navigate healthcare, insurance, payments with ease and a perpetual smile. read more

Floss dental boutique will crush any ideas you have of a traditional dental office and replace it with a spa like experience. The office itself is gorgeous, filled with natural light and lots of plants. You have the option of a scented neck pillow and paraffin hand treatment, which is such a relaxing bonus. Each suite had a tv set up to help take your mind off your mouth as well. As for the staff, they are great. Everyone at the front desk is welcoming, friendly, and most importantly, absolute wizzes when it comes down to insurance details. The hygienists are awesome and Dr. Kleidosty is wonderful! I'm so glad I found this place, I actually look forward to going to the dentist these days. read more

Dr. Holloway and her team at Floss Dental Boutique consistently deliver the most pleasant dental experience I have ever had anywhere. They provide excellent quality work in a very friendly and welcoming atmosphere. You will actually look forward to going to the dentist! read more

When I first came to Reno I sought out a dentist that met some important criteria. 1. Professional experience and team. 2. Great atmosphere 3. HUGE sense of HUMOR Well after searching all available dentists on my insurance plan I came across Floss Dental. There old location is where I began my journey with there quaint house. Now they have a new location and it's AMAZING. Contemporary meets industrial architecture. Parking is great. The Floss dental team is THE BEST!! As soon as you walk through the doors Cindy is excited to meet you. She rocks it with the insurance coverage letting you know in advance your coverages, and how often for all procedures and max coverage for the calendar year. She is great in helping you maximize your coverage each year. The team of hygienist are ALL GREAT!! The make you feel so comfortable and laugh. Finally Dr. Holloway! Well I can say with 100% confidence that I will never switch to another dentist . Thank You to everyone at Floss Dental for all that you've done for me and your friendships. read more

If you're looking for THE most friendly and kind bunch of people at a dental office, then Floss Dental Boutique is the place for you! The whole staff is amazing and super sweet. When you step in the door, you are immediately greeted with a smile. The whole atmosphere of the office is very cozy too. It's a cute little brick house that got renovated to a dental office. Dr. Summer is really nice and gentle. The dental hygienist I have, Xuan-Thu, is also mindful of your experience while you're getting your teeth clean. She's honestly so amazing. An amazing perk that I absolutely adore, other than the team at Floss, is the warm neck pillow infused with essential oils. I get to lay on this pillow while getting my teeth clean. It makes me of so relax and the whole experience is even better! I always look forward to my visit :) read more

Oh my goodness, this dental office is BEYOND!! I've never rated a dental practice before, but this office is the exception to the rule. From the front door it's different. A 1930s home, inside the door it screams WELCOME. Cindy at the front desk makes you feel like a friend, my hygienist was such a dream and so compassionate. The dentist is a wonderful and accomplished woman, who is the reason I chose this practice. Small hands for my small mouth. If you are looking for new practice that is friendly, competent, and caring Floss Boutique is the one! read more

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Dentists are important but an upscale dentist is an absolute must! Every single person I have referred loves this place. Do you hate the dentist? Well not anymore! Someone who listens, cleans your teeth and plays whatever Netflix you want. Well look no further. You have found the one. Also do you want soft hands with a calming neck pillow while you're getting you teeth filled and any work done? You came right the right place. You will not be disappointed from your first person of contact you'll be in good hands. It's a hidden secret I don't want to share but honestly I cannot say enough great things about everyone here. It's worth the wait but you won't regret it. Get you with the best dentist and team in town. read more

My friend suggested this place and I was sold when she told me that they did a paraffin wax while you get your teeth cleaned - I'm bougie like that. When I arrived I wasn't sure if it was the actual office since it looked like a house. I parked on the street (not hard to find) but there is a mini parking lot for clients behind the office. I love the unique touches an office adds like this one - they had Halloween decorations up, a cute coffee/tea station, and the receptionist was very sweet and helpful. I loved that the office was all women! They were not only curious about my teeth but about me. I felt so welcome and taken care of. I enjoyed a deep cleaning (which isn't the most fun) while watching Netflix (did I mention the warm essential oil-infused neck pillow). FTW! All I can say is, I am so grateful my insurance covered this place! It is amazing. read more

As someone who has had some BAD experiences in the past with dentists, going in to one is not my favorite. However based off the reviews I'd read about Floss here on Yelp, I figured I would give it a try. I cannot even begin to say how great of an experience it was. From the receptionist at the front, to the lovely gal who did my X-rays, to the nicest hygienist I've ever come across, to Dr. Holloway, everyone was just amazing. They went out of their way to make sure I was comfortable (warm and scented towel for my neck during the cleaning?!?!). The office itself is absolutely lovely and inviting too. They really are the best around! read more

Dr. K and her team are incredible. Always so fun and enjoyable to work with. Good luck getting your teeth cleaned while you're having a great time in conversation. Can't wait to come back for my next cleaning. read more

Floss Dental Boutique - Main entry to Floss dental Boutique. - Endodontists Near Me - Reno, Nevada

I personally did not like the dentist. The other staff were nice. I did not like the fact you have to wait months between seeing the dentist to actually having dental work performed for mediocre care. read more

I love Floss Dental Boutique! It had been over five years since my last dental appointment and I was terrified! I was in tears before my appointment. Cindy made me feel so welcome and helped calm my nerves when I checked in. Heather is a wonderful hygienist who made me feel comfortable and taken care of! She took such care while doing x-rays and the cleaning. Dr. Kleidosty is the best dentist! She took such great care during my exam. I felt like she had my best interest at heart and made my treatment plan manageable. I left feeling so relieved and in a much better mood! Thank you! Ellen 1/24/19 read more

I am THE poster child for dental anxiety!!! Until my first visit to Floss Dental Boutique my dentist appointments were few and far between and I rarely visited the same dentist twice. Over the course of two years the staff at Floss has changed me for the better! The office is beautiful and welcoming, it feels more like a spa than a dentist office. Shout out to Heather, Cindy, Kristi, and especially Doc, she might be a woman, but she is strong and fast! The worst, nightmarish procedures are completed quickly and beautifully! Heather has taken me from a terrified, painful, and typically tearful hygienist patient to a person who enjoys having her teeth cleaned. And Cindy is an "insurance rock star", she is always helpful, cheerful, professional, and kind. This two-year journey has been a very difficult one for me and I would not be where I am today without the staff at Floss! Words cannot begin to explain how strongly I recommend this place!! read more

Floss Dental Boutique - Endodontists Near Me - Reno, Nevada

Amazing. I got my teeth whitened here and it was by far the best experience I could have asked for. Everyone was so nice. They did an amazing job. Sat in the chair with Netflix going and all employees smiling left and right and asked me how I'm doing. Love this place. read more

It had been far too long since I had been to the dentist with regularity, as I could not find a dentist with whom I felt comfortable. On the recommendation of a coworker, I made an appointment at Floss and I am so happy I did. The office is stylish and inviting, the hygienists are so friendly, and Dr. Kleidosty is wonderful. After my initial appointment, I had a follow up to fix a couple of chipped teeth that I have been self-conscious about for years. Within half an hour (one full episode of Bob Ross on Netflix), my teeth were fixed without any pain. THEY LOOK FLAWLESS! I could not be happier. Truthfully, I can't wait for my next appointment and would recommend Floss to anyone! read more

I've been a patient of Floss for over a year now and have had a very positive experience overall. Not only is the office cozy but the staff is very friendly, especially that foxy receptionist. Doc is great as well. She's very detailed and meticulous. read more

I cannot recommend Floss any more highly. It is leaps and bounds better than all of the dentist offices I've been to in the past. Summer, the doctor, is knowledgeable, professional, and understanding, and the rest of the team members are wonderful as well. read more

I have always loved going to the dentist, but I love going to Dr. K even more than past dentists!! Cindy has patiently explained how my insurance works and gives me quotes ahead of time so I know how much I will be paying for fillings. The staff are all very kind and gentle and guide you through the steps that they're going to do next so I'm not afraid of what might be happening. Their Xray system is lightning quick and still very thorough. I did not take good care of my teeth when I was younger and now I feel so encouraged and pumped to take care of my teeth and gums!! If I leave Reno, I think I will miss going to this dentist the most. read more

Ok...rock'n in on my mid 50's...it's one of those...really shoulda taken better care of my sport'n smile type situations! All I can say is thank the Lord that I found Dr. K., Cindy, and Suntu (SP) They personally saved me from the ever so scary Periodontist. Seriously, I went from 6-8's down to 2-3's...if you know what I am talking about. But most importantly they helped get me educated in really how to take care of my smile. I highly recommend the team their at Floss Dental Boutique. With having Cindy's expertise in getting the most out of my two dental insurances just makes me feel so much better compared to other dentists offices that I had to bear before I found FDB. The 5 STARS are well deserved ! Thank you Floss Dental Boutique !!!!! Your friendship is to be admired :) read more

The staff at Floss dental boutique are all amazing! Everyone is very friendly and accommodating. They offer paraffin hand wax and scented hot towels during your appointment as well! They do often recommend services that have extra fees associated with them (flouride, teeth whitening, laser treatments, water picks, and invisiline retainers), but I figure it's just because they care. read more

I've lived with two yellow (dead) teeth right in the middle of my smile for 20 years. The folks at Floss dental told me they could fix it with internal bleaching. I was skeptical but moved forward. Wow. What a difference. Great office, easy scheduling, friendly and professional staff, and white teeth. I highly recommend Floss. read more

If you are looking for a new dentist, I can't encourage you enough to give Floss and Dr. Kleidosty a try. I found her a couple years ago when she was working at a different office, so when she moved to start up Floss I had to go with her. Her team is exceptional on all accounts. The receptionist greeted me by name when I walked through the door, and the hygienist was quick to welcome me to the back and even gave me a small tour of their brand new office. They spared no expense in making this office as modern and comfortable as possible. Dr. Kleidosty immediately congratulated me on my marriage (which had happened between my appointments) and maintained the perfect balance of genuine conversation and efficient work on my teeth throughout my entire appointment. My teeth are always whiter and feel completely refreshed every time I leave the office, and not having pain the next day makes me appreciate their attention to detail and passion for what they do even more. I would recommend them to anyone! read more

I've been seeing Dr. K for years, so I was excited to hear that she opened a comfy boutique-style practice. Same great dentistry and service but in a cute, relaxing environment. read more

Let me start off by saying I used to dread going to the dentist, that is until I found Dr. Kleidosty and the rest of her team! From the moment you step into her practice you notice that it's unlike any other dental practice around! A nice relaxed space that'll make you forget you're even at the dentist. As you walk in you are immediately greeted with a giant smile from all of the amazing staff who are clearly very passionate of their work. Scheduling is a breeze plus the location is fantastic! You can go for a stroll by the river before or after your appointment. Dr. Kleidosty is amazing, very personable and attentive. My mouth was a disaster but she was able to work her magic and fix me right up quickly and painlessly. My only regret is not finding Dr. K years ago! Best dentist ever! read more

Please do not book an appointment unless you are absolutely sure you can make it. I tried to confirm my appt. with the office and did not receive a reply. They were 1 number off for my cell number, so I did not get the customary 48hour reminder, so I was charged $65!!!!! for the missed appt. They didn't even have my new paperwork with the signed agreement for the charge. All I got was an "I'm sorry" This is a big chunk of money for a single mom putting 2 kids through college. read more

I have received excellent care by the Floss team. Dr. Holloway and her assistant Kristi masterfully replaced several of my old crowns, I am very happy with the quality of their work. It is a very pleasant atmosphere and skilled team, heartfelt thanks! read more

I have been going to Floss for a year and a half now. I have never been happier with my dental care. They provide exceptional care, they are kind,compassionate,professional and personable. I trust them 100% with all my dental needs. Give them a chance-you will not be disappointed. I even sent my parents there too read more

This was by far the most AMAZING experience I have ever had with a dentist and hygienist. In fact, everyone in the office is great. Not only did Dr. K and Heather take great care of me during my appointment, they also called afterwards to follow up to make sure I got all of the information I needed. I would recommend them to everyone and anyone. read more

To start, floss does not feel like a typical dentist's office. It's warm and inviting and Cindy, at the front desk, is so welcoming. Cindy is also great at dealing with difficult insurance companies, which she has had to do for me on numerous occasions. Xuan-Thu is my dental hygienist and she's amazing. She seems to somehow remember everything we talked about six months ago. Also, since I have extremely sensitive teeth, she makes sure to use something to help prior to starting the cleaning. She makes sure to check in periodically to ensure I'm not in pain. If you're not in to talking during your appointment, floss has TVs above each chair and headphones so you can watch your chosen TV obsession, but Xuan-Thu is a great conversationalist. Lastly, I've also had to get a crown and a few fillings so I've spent a lot of time with Kristi and Dr. K. They're both amazing. Dr. K is so invested in your teeth and ensuring that they look they're best. During any dental work, both Dr. K and Kristi make sure to check in frequently to ensure you're still doing ok. I've also had some pretty good conversation with Kristi about baking. Again, I'm not sure how everyone seems to remember what we talked about the last appointment since typical dentist appointments are not close together in time. I think it's a testament to the fact that Dr. K and her team will truly treat you as more than a patient. I highly recommend. read more