I think initially I was very happy. Then my chrome started to fade so I went back the next day to…read moreget it redone and they were super sweet about it. Two days later it started to come off so I wouldn't go back.... Pretty disappointing . I feel like for the price and the fact it's peeling already speaks volumes. I worked with two different aestheticians who I won't mention because I don't want them to be affected but it's pretty upsetting to pay so much for this quality. The lady that redid it did a great job but I don't know why it's already fading at the tips.

I got a Groupon coupon and called them to make an appointment and when she answered she said we…read moredon't take Groupon and hung up on me. I called right back they never answered the phone. Not a good way to run a business!

This shop has good skill with Gel, SnS(Dip powder). I've been here several times. My manicure…read morealways last over 2weeks. They have lots of colors to pick. I wanted to try something special on my nails so I brought some pictures and the tech gave me crushed sea shell nail arts. It came out really nice.Love it

Spent $245 here for manicures and pedicures for myself and my kids, and at checkout, the guy…read morerefused to give us each our own loyalty stamp, claiming there is "only one stamp per visit," despite three separate people receiving services and being charged for each service. I was honestly shocked. After years of coming here, what stood out wasn't just the refusal itself, but the complete relational disconnect -- like customers are just numbers. And beyond the stamp, it was the willingness to compromise principle over something so small. If integrity is negotiable over something this small, what else is? Not worth going back. Update: The guy called back and apologized, which in itself shows integrity. We're all human and not immune to mistakes. That goes a long way. The issue was never really about the stamps, but the principle and integrity behind it. The fact that he took the time to call and apologize redeemed that for me. Because of that, I do plan to go back again.

Julia is absolutely amazing! She is incredibly detail oriented and takes so much pride in her work…read more Every appointment is a great experience because she is always positive, friendly, and genuinely cares about her clients. She takes her time, pays attention to every detail, and consistently delivers outstanding results.

I've been coming to Queen Bee for my nails on and off for over 16 years, so it takes a lot for me…read moreto leave a bad review. But this week's experience was genuinely disappointing. My usual nail tech was out of town, so I tried to book with another tech, Julia. She refused to take me, repeated "I can't do it" several times without any explanation, and wouldn't even make eye contact while speaking to me. Meanwhile, the rest of the staff acted like I wasn't there. No one acknowledged me or offered to help. After 16 years of loyalty, I expected basic courtesy, not to be brushed off and ignored.

Very good quality and attentive, kind people I would recommend this service. They took time and…read morecare to make sure every detail was perfect and consistently asked about how I felt about it.

Brookline nails is my go to spot for both every day and special occasions! The price and attention…read moreto detail can't be beat. Staff is very friendly

While the tech was friendly the end result left much to be desired. I hate leaving negative…read morereviews. I'm a flight attendant and stopped in on a layover for an acrylic fill with gels. 2 days later my nails are chipping and I've noticed some indents and inconsistencies as well. The process was great had they lasted more than 2 days. So now I'm off to get them fixed. Sorry, but I cannot recommend this establishment based on my experience. I realize most of the reviews are good, but I guess it wasn't my day. 2 stars for the friendly employees.

My favorite luxurious, for the same price, salon. I have been going here for seven years, and I am…read morealways impressed. The salon, itself, is beautiful, clean, and televisions are very comfortably placed. New color palettes are thoughtfully displayed. The manicurists/ pedicurists are perfectionists who aim to please. Waxing services are also available. Bottled water is available for your comfort also. Cash, credit, checks, all accepted. Cash or check only for tip(s). Caring conversation is abundant. As a plus, a fantastic buffet is only a few doors away!

Best mani and pedi I have had in years. They are very thorough, they sculpt each nail and take off…read moreall the extra skin from around the nails and bottom of feet. Great massages too. New favorite place!!!

First, I asked for dip powder and for some reason the guy thought I wanted acrylic so he shaved my…read morenails. Second, the nails are not smooth at all nor the same color. If you notice there's multiple circles on the nail. The nails tend to go from light to a darker shade or blue. I'm not happy with this service. Also, it so happens as I was there another girl came in to complain about her nails and coincidentally they were done by the same person. Not sure if this person is new but if I'm paying for a service I expect better quality. I won't be coming here again.

Wow! I had the best nail salon service EVER here with Kim and her sweet assistants, Jang and…read moreWendy. I LOVE LOVE LOVE my nails!! It was my first time getting Gel X and I love them so much more than the regular acrylic nails I had before. Kim is such a PROFESSIONAL at what she does. She really took the time to make sure that all my nails were even in length and width. She paid extra attention to details around my cuticles. I'm so impressed by her skills. I really wish I could come here to get my nails done every month but I'm leaving for home (Orange county, CA) tomorrow after a wonderful week long trip in DC and Boston. . I really look forward to my next trip here to Boston and lovely Beacon Hill. Thank you again so so so much Kim. Thanks Wendy and Jang for being so fun to talk to. It was so nice to spend time with you beautiful and sweet ladies!

Kim did a great job at my Gel-X set! She was super patient while I was picking colors and helped me…read moredecide on a great color combination. She was also super gentle and considerate with a great attention to detail !

I've tried a few nail salons in the area and they've been mediocre. My first visit to Secret's may…read morechange that. Nina gave me a perfect pedicure and introduced me to a variety of regular customers who have been going to her salon for years. A good sign, for sure! Everyone at the salon was friendly and professional. I'll definitely go back.

So unfortunately, the first set I reviewed fell off within 3 weeks, which normally I can go 4-5…read moreweeks without a nail falling off so that was unexpected but I assumed it was my fault. I came back here later to get another set that was also very cute but also fell off in 2-3 weeks. Over all really cute sets but maybe not the highest quality materials.

I've been getting my nails done here for 10+ years and they are the best. Tracy is consistent and…read morefriendly, all I can ask for! Couldn't ask for a better location and they almost always can fit me in.

A spectacular nail studio right above one of the best sushi places in Boston. I booked a gel…read moremanicure and regular pedicure with Tracy online for a weekday morning. The studio was half full of people getting manicures done. The service was great from checkin process, getting my nails done, to checkout. My gel manicure lasted about 3 weeks before one nail started peeling and my pedicure is still pristine as the day I got it. It was a fairly quiet morning during my visit. Overall, I would definitely recommend checking them out if you need any services.

So chill! Three hours of great care for me by them!…read moreI've never been so pampered for nails, ever!

I'm new to Boston & needed to find a new salon. I came here bc the reviews were good. I paid $95…read morefor an acrylic fill in on may 8, 2026 & today is may 10, 2026 and a nail already broke clean off my finger. Please save your $ and go somewhere else. They also up-charge $20 for french tip & when I asked for "deep french" they were trying to charge me even more for it. My 1st and last time ever going here. The previous set I had was from my regular pace out of state & was 5 weeks old & only 1 nail broke the day before I came to this salon. I come here, spend almost double & a nail breaks within 48 hours. Also my friend got a gel manicure at the same time & the next day, her polish chipped too & she paid $45.