Great crew, from sales to project manager, to installers, to inspectors, to accounting. Very…read moreresponsive and pleasant. Quote was reasonable for the value of the solar panels and battery back-up. Highly recommend Vital Energy.

when the people that are working for them are given the reigns to lie giving this information…read morepromising things that they can never keep saying they're doing things that they are not doing and calling you into hanging on costing thousands of dollars and you can't even reach the contractor they're supposed to be responsible for it and they don't seem to mind if you complain to the contractor state license board that would be my next stop. My name is David and I had a terrible experience with this company. I was kept strung along for a year and a half I do not have one solar panel on my roof. It cost me probably $40,000. I was out now lied to about so many things that have come to light as a strong along month after month embarrassingly, the number is probably low. It's hard for me to look at the real facts of it all beyond the fact that I know I've been out and now played here. I even stuck up for these people when I heard some similar type of news in the very beginning of my experience with them because what they said was so believable, but it was all a lie. I would not trust this place. I would not recommend this place. I tell you right now the contractor hold no accountability without going all the way to the contractor state license board. I suggest if you've had a bad experience with these people that's exactly where you go and you write against their license. It's the only way it's gonna shut this person down from continuing to play people. I am a homeowner and Petaluma for the most part I'm disabled and so is my wife. And tell these people I've never written a review about anything I've never shared, especially as embarrassing as this is with anyone said something so embarrassing and taking advantage of, but they claim so much on the fact that they're local bashing all the big companies that by now I would've at least had solar, but it's all a bunch of smoke mirrors all they're trying to do is get your money. I imagine it's a fair amount of people they do legit business with, but I promise you that is not what has happened with me because I was too trusting because when the warning signs came up, I just ignored them and wanted to believe them and let us go on for about a year and a half. I'm so upset. It's hard to write very much right now. I'm trying to put it out there though and get it all together so I can really connect with people and understanding they do have a way of getting to you when you open the door to the idea of doing business with them.

Don't hesitate to give Earthwise you Solar project... You'll…read morebe 100% satisfied! I had an exceptionally good experience with Earthwise Energy. From the very beginning to the very end, every detail of the installation was thought out in advance so there were no unexpected delays along the way or issues with the inspection! I had great communication with everyone from Jason (the owner), to Louis (the facilitator/advisor), to Eddie (the tech and permit guy), to June (the administration person) and with all the install guys as well. In my experience, it's relatively easy to get 80% on a job, but achieving that last 20% is as difficult to get to as the first 80% is. Earthwise never dropped the ball and unbelievably... I'd score them at 100%. SO RARE! I built, own and operate a world class recording studio which has been in Marin for 30 years. Believe me... I know what the difference feels like between that 80% and the 100%! Again, don't hesitate to give Earthwise you Solar project! You'll be 100% satisfied!

They are great. Lewis and Eddie called me back twice. They were great at analyzing my needs and…read morehelped me to figure out what I needed and gave me reasonable options. THANK YOU, Earthwise Energy

We had backup battery systems installed at two different homes--one in Napa and one in Marin--and…read morehad an excellent experience working with SonoMarin Solar on both. The original solar systems were installed years ago by SolarCraft and Ambrose. When it came time to add a backup battery in Napa, we chose SonoMarin first. That project went so smoothly that we later asked them to install a battery on our older, more complex Marin system as well. Despite the added complexity, they handled both installations efficiently and got everything up and running without drama. Ayelet in the office deserves special mention. She provides near-instant responses to texts and emails, keeps everything moving, and somehow manages to coordinate all the moving parts with ease. If you've ever dealt with solar projects, you know how valuable that is. She had seemingly infinite patience for my never-ending questions, handling them with professionalism and speed. She also helped me apply for relevant rebates and helped interface with the nightmare that is PG&E, making it all look easy. The whole team jumped through hoops to get the system in before the tax break expired. SonoMarin is a small company, localled owned and run by the same people I originally worked with at SolarCraft on our first install years ago, which really shows in the level of care and accountability. Avner and Nick have built a great company. Pricing was competitive--frankly, all three bids we received were in the same range--but the execution and communication set them apart. I would recommend SonoMarin without hesitation.

Amazing in every way!Incredible service and great group of people who love what they do!!win//winread more

SunFirst just completed the installation of a 10.5kW SunPower system on our Eichler in Terra Linda,…read moreand they really came through for us! To say that we have a "complicated situation" on our roof is an understatement. A recent remodel had resulted in tons of electrical conduit, HVAC ducting and fire suppression pipes criss-crossing the nearly-flat roof. Kim and her team were able to design their way around those challenges, and executed in record time! My experience working with their CEO, Kim, was efficient, direct and honest. The rest of her team was informative and helpful, going above and beyond expectations on multiple occurrences. Price-wise, they ended up coming out quite favorably too, compared to the two other installers I shopped them against. I would recommend that, if you're intending to pay cash for your system (or finance it through other means than their solar lenders), you be upfront with them to start with, since hidden fees from the solar lenders can start raising the price of a system, a practice that the installers apparently contractually aren't allowed to talk about. This is probably a general rule, as opposed to being something specific to Sun First. Overall, a 5-star experience, and we're so excited to be running our home off of the power of the sun!

Sun First was outstanding with my solar system installation which included 2 Tesla batteries. The…read morecrew worked efficiently installing 21 panels and exterior conduit with great workmanship and teamwork. Courteous and responsive to a few special requests. Armando and Jose followed up with the batteries, control panels, internal wiring and operating instructions. Their quality of work was excellent and their skills matched. A fairly complex configuration which required extraordinary physical efforts from Jose to access various crawl space locations. Armando's skills in electrical, plumbing, construction and solar engineering knowledge backed up by Jose instilled in me a high degree of confidence that the work is of the highest quality. Braden did a thorough and detailed presentation. Breelyn, Rey and Kim provided courteous and responsive office support. Sun First deserves 5 stars!

Just had the guys install solar & battery. No fuss, no bs. They explained what's what and got the…read morejob done. Didn't try selling me stuff I didn't need. Will use them again if I ever move

The product is good, the process left us wanting…read more Eric, David, Jose and the crew did an excellent job. My frustration was with the post installation process. I got answers from Darlene that did not make sense. Sometimes her computer was down other times her phone was down. Sometimes she would call to give me a message only to realize that she had called the wrong customer. Did not enjoy working with her. Finally, Kara engaged and we got the Permission to Operate about two months after the install. Supposedly Jeff (the Business Owner) is no longer with the company and has gone back East, so not sure who is leading their future efforts. For future customers: hang on to a portion of the payment till the Permission to Operate is received not just the installation.

I've had a great solar power installation experience with Simply Solar. SS's customer rep, David…read moreFrank, patiently answered a million questions in easy-to-understand terms. He found many savings and benefit enhancements along the way. In spite of the solar credit expiring at the end of 2025, David put together an HDM plan far superior to anything I found when getting competing quotes. It simply lowered the cost without complicating ownership or savings or adding any ongoing cost. Speaking of competing quotes, they beat everyone else. All together, I saved about $20,000 without undue complication. Production Manager Jack kept me fully informed along the way. He always responded promptly and clearly to every query. He scheduled and completed the solar installation much earlier than promised. The installers also travelled a long distance outside of their service area to do the job in the Sierra foothills. So, even if you think your home is outside of their service area as shown on Yelp, you might give them a call and see if they can do it. Installer Gio and his team were excellent. Our panels were going on a tile roof and I had concerns about the L brackets pulling up the tiles as they slide under the downhill side of tiles. They ground channels into each of the affected tiles for these brackets so that the roof is still as water tight as a duck's a**. Gio, the electrician and main contact on site was both smart, friendly and patient in explaining the details while the solar panels, Tesla PowerWall batteries and solar inverter were installed. I'm now using Tesla's app to monitor the whole system, which is working perfectly and is fascinating. I couldn't be happier. Thank you, Simply Solar!

DO NOT DO BUSINESS WITH THEM. This company operates in bad faith and will bait-and-switch you. I…read moreWILL BE REPORTING THEM TO BETTER BUSINESS BUREAU TODAY. We originally chose them a few years ago because they offered free solar panel removal and reinstallation when we eventually needed a roof replacement. The initial install went fine, but trying to get them to honor their contract now has been a nightmare. Bait and Switch: They are suddenly demanding a $3,600 fee for the removal. Even their salesperson admitted this fee was not indicated in our main agreement from 2021, but is now picking apart vague fine print (outside of our contract) to justify it. We have sent the contract over multiple times and asked them to highlight the language where it specifies this charge. Unethical leadership: Leadership is aware of this $3,600 gap, but they don't want to back down. Terrible Customer Service: They are dragging their feet and refusing to coordinate with our roofer, who has been consistently asking for dates to remove the solar. Ignored Emergencies: We explicitly told them we have an active roof leak and asked them to prioritize the removal so we could fix our home. They did not care. Once they finish your initial install, they will abandon you and refuse to give you the time of day. I am reporting them to the Better Business Bureau. If you are looking for solar, be very wary and look elsewhere.

I contacted B. Henry's Quality Electric when my solar inverter needed replacement. Even though they…read moredidn't perform that work themselves, they referred me to one of their installers and, in the process, saved me money by bypassing the markup they could have charged. That level of honesty is pretty rare. They could easily have kept the work in-house or added a layer of profit, but instead they focused on what was best for me as the customer. They also followed up several times by email to make sure everything was going smoothly and that I was happy with the outcome. Great customer service and a company that clearly values long-term relationships over short-term profit. Highly recommended.

We have had B. Henry's out twice now and will be scheduling a third service in a couple of weeks! I…read morereally appreciate their professionalism when it comes to being upfront about costs. They gave us a sliding scale depending on labor for specific jobs. When they invoiced us, they included receipts for parts... this is something that we rarely see but it creates a sense of trust and honesty. There are no surprises. Our first job was a lesser, more simple, job-we had at few sockets replaced one of which was a very loose socket that we were concerned about arcing. The second job was more extensive as there were several "needs" in one day. They replaced overhead light fixtures (3 of them), replaced an old and VERY outdated (probably from when our house was built over 35 years ago!) smoke/fire alarm, and installed bedside wall mounted lights. They are GORGEOUS!! On their third visit soon, we will have heated flooring in our master bedroom installed. B. Henry's Quality Electric is the place to go for your electrical needs. The team is nothing but helpful, and professional. They are community oriented and are always there to help when you have an electrical need. It's nice to have an Electrician that you can trust especially when it gets to be overwhelming not knowing what needs to be fixed. We heard about them from word of mouth, and those people are ABSOLUTELY correct. Thank you Bill and your team... and we will see you again soon!

I highly recommend Pac Solar (Eric Miller) if you are considering solar panels…read more We recently installed panels on our new roof and he coordinated everything with our roofer. Everything went off without a hitch!! Eric is very professional and thorough, the process is straightforward and he explains everything along the way. Once PG&E monetizes the system Eric provided a comprehensive binder with all relevant documentation, above and beyond our expectations. We will be adding more panels in the future as our electric needs increase, looking forward to working with Eric in the future!

I contacted Pac Solar because it was recommended by Marin Magazine. I telephoned. I communicated…read morewith a chat bot on the website, and I filled out a service request form. I received no response whatsoever. I question whether this is a real company.