As Legend L. stated as well we moved into our new home a few months ago and FOCUS Plumbing did all the core plumbing as well as the Water Softener hook-ups. Since then they have come promptly (under builder warranty) to fix a couple minor issues and the representative who arrived was awesome and fast to identify and fix the problem. FFW to today: called to have our water softener (which works perfectly) moved temporarily due to a garage upgrade and they wanted $69.00 just to come and see what they already know is going to happen (reminder they did the core hook-ups and easy install). This fee is BEFORE any labor or work! So, we understand nothing is free, but even after explaining to the person on the phone she was adamant about charging the fee. With so much competition added to the ease of the job that THEY originally did we felt it was a thinly veiled cash grab. Unnecessary and costs them a future client. We gave FOCUS 2 Stars based on prior interaction as a fair rating. read more

Adan Ramirez provided great service and was very personable and knowledgeable. I was very happy with his work. I would definitely, recommend him to my friends and family. read more

Our home warranty company sent three different plumbers to fix an issue with our tankless hot water heater. They couldn't solve the problem with hot water flow to our tub. Adan Ramirez listened closely and correctly diagnosed the issue as being an incorrect setting. He didn't try to sell us a née hot water heater as one plumber did. I will definitely call Focus first in the future. read more

We called Focus Plumbing 4 months ago when we had a blockage in our pipes and had a back-up. A gentleman came out the same day, was here about 20min. And the problem was resolved. Now 4 months later the problem was back but worse. We called Focus Plumbing thinking they were so good last time might as well use them again. They sent a guy out the next day. He was unsure how to handle our situation due to our home being older. It was built in 1964. He spent a good amount of time just wandering the yard looking for a hidden clean out and unable to find one. Then spent over 4 hours trying to clear our line, after calling in reinforcements. The 2 of them proceeded to break our new toilet in another bathroom with the snake from the master bath. They sent a camera down the drain that had not been cleared and then proceeded to tell us all of our pipes under the house were destroyed and quoted us $25,000 in repairs and left us telling us they had scheduled another plumbing company to clear the line because they weren't able to. They then charged us $700 for breaking our toilet. saying after the other company came out and cleared the line they would do the $25,000 job, ripping up all our floors and replacing the plumbing ect.... Next day, no one comes, I call and they never scheduled with the sister company. "They forgot". Meanwhile we are stuck with NO PLUMBING!! We hear from a an employee from Focus Plumbing saying they don't want to have anything to do with our job and they will reimburse us for the $700. Which I was glad about. However we have yet to see the refund! I called and scheduled with the other company. They come out that day and immediately head to the roof and clear the line through the vent. This evidenced to us that Focus Plumbing had no idea what they were doing. The camera also showed our pipes were not broken and line had been cleared. Charged us for their service, at reasonable price. Focus Plumbing sent amateurs who knew nothing about plumbing to our house to overcharge and destroy our property. read more

My water heater wasn't working. Adan came and fixed it. He had his mask and gloves on. Very informative . Great job and quick too.

Luis is awesome! Needed to add a handheld showerhead to both baths. He recommended some amazing Kohler showerheads since the Moen we had did not offer a companion handheld. They came the next day, applied $65 charge darin initial visit to today. He would have installed the showerheads last week but we wanted chrome and those weren't in stock. Installation was fast and Luis really took the time to explain care and maintenance with water conditions as we are transplants from Chicago. Highly recommend! read more

Focus Plumbing - New Kohler showerhead/handheld combo - Plumbing Near Me - Las Vegas, Nevada

My upstairs shower's handle and faucet were accidentally knocked off, which created a leak in the wall and caused water to drip downstairs. I called Focus Plumbing, even though there are several other plumbers in my community. I was contacted within 15-20 minutes after calling their switchboard by Adan. He showed up within an hour and had ALL repairs done within an hour and 45 min. He went above and beyond to fix my shower and restore water to my house. Adan is an excellent plumber and I will definitely call Focus Plumbing again. read more

We had a small leak from our ceiling that needed attention and Brandon was AWESOME!!! He not only explained everything he was doing, was upfront about need, priority, and cost, but he was extremely personable and had a fantastic attitude and exemplary service. He respected our home and cleaned up more than probably necessary when he was finished. Highly recommend, and thank you, Brandon! read more

Silly company. Called to ask for a quote to install a utility sink and a pressure reducing valve on my home. They charge just to get an estimate. Funny how with both homes I own, the builders (Century Communities and Lennar) used Focus Plumbing to put in all the plumbing, and they still won't waive that fee. Guess that wasn't enough business for them. Couldn't even give me a quote over the phone even though on their website they advertise "Straight Forward Flat Rate Pricing" Will be taking my business elsewhere. Just booked with a different company that won't charge just for a quote. read more

We give Focus Plumbing a five star rating on Yelp, because we experienced wonderful, stress free, and fast service from beginning to end! For over a year we have lived in a home as renters here in Las Vegas. And for the entire time we've lived here our upstairs bathroom shower had very low water pressure and sometimes the water would turn ice cold right in the middle of showering. It was frustrating, to say the least... We finally had enough and then called Focus Plumbing. First, the woman on the other end of the phone line was kind and professional, and she gave me wonderful service by providing me with many available time slots for a service technician to come over. We set the appointment for the following afternoon. Our Plumbing Technician was Adon Ramirez. He was on time, polite, professional and he put his shoes in protective booties just as he entered our home. We found him to be patient, friendly and clear when discussing pricing and that made the process and our experience easy. The work needed was then completed promptly and we are so very pleased with his work. Adon Ramirez spoke very well of Focus Plumbing and appeared proud to work there. His service was exemplary! Thank You for making this plumbing repair issue and process pain and stress free for us. Christine and Fred (A Happy Las Vegas Couple) read more

These guys are going straight to hell. My 86 year old aunt called them because her garbage disposal stopped working. They had installed it two years earlier in a brand new home. They must have been the plumbers for the entire subdivision since their decals are all over the appliances. They charged her $500 to replace the disposal. I wish she would have called me but she just called the number on the sticker. Do not use Focus for any reason. They prey on the weak and elderly. read more

I used Focus Plumbing twice in the past 12 months and find their service nothing less than excellent. On both occasions they sent Mike and was on time, courteous, professional and knowledgeable. His workmanship was the neatest I've seen in a long time. Great company, great employees! We all know that plumbing or electrical work at home is something that needs to be done right the first time. My experience with Focus Plumbing is just that. Couldn't be happier. read more

Great plumbing company! Very professional, reliable and awesome service. Thanks for respecting my time, wallet and me. read more

Focus Plumbing - Jim S., journeyman plumber from Focus, getting to know my dog before a plumbing repair. Awesome service and the fix done fast and right! - Plumbing Near Me - Las Vegas, Nevada

I have been a customer of Focus Plumbing since 1996 and I was always satisfied with the quality of their work and fair prices. I had a real estate license for 10 years and referred 100's of people to Focus Plumbing and heard back from some of them that they were happy. Today I called to make appt. and they said they charge $69 to come out to give estimate and the price they quoted was about 4 times the price for replacing the toilet tank mechanisms. I explained that when I had them out before to replace the faucet in master bath they didn't charge me anymore than $100 for labor. The charge quoted today would be $400 for less than an hours work for 2 toilets labor only!! Sorry I am disappointed that I will need to move on to another plumber! read more

Adan Ramirez is a great guy. He's the best service man I have ever met. He's very professional and create best products needed for the home. Can't wait to invest some money to get my home back to its solid state based on his recommendations. Thanks so much Adan can't wait to have you back in few weeks for the repairs. This is just a follow up. Just wanna let y'all that Adan was back to my place and he got the job done. Timely and professionally. Over $4000 was spent. Was glad I invested my money wisely based on his recommendation. Thanks a lot Adan and thanks to Focus for giving me such a professional. Thanks once again Adan read more

A Bradford White Defender water heater that we purchased and installed by Focus Plumbing on 11/26/2017 busted this morning. I called the number they left on the tank after install, and the person answering the phone informed us that it was about a $70 service charge. The technician showed up without a water heater, even though they knew the size and model before hand (because I had to tell them). Not sure why I had to inform them of this, must be that they don't have much of customer database? The technician that showed up told us that it was going to be $916 dollars to install the new one. This was disappointing, decided to go to Costco for a tankless heater setup. This may be the solution for people in the Las Vegas area, it appears these things are breaking left and right. Technician seemed disrespectful, and started accusing us of being upset with him... informed him that we understand that, we are all just doing our jobs... tried to explain that we were upset with the situation as we were under a different impression and he cut me off. So when we asked to speak to the manager, he refused... insisted I call the 800 hotline, so I did that and the manager wasn't of much assistance either, explained in detail what the warranty does cover. What we learned, Focus Plumbing has a 1 year installation warranty and our system didn't even make 2 years. The water heater is under manufacturer's warranty, however if you do not use Focus Plumbing, they will not exchange it for you unless you pay the install fee of $916 dollars (30gal - 50gal + water re-circulating system). We have a 50 gal. tank and re-circulating system. We learned when one purchases a water heater, you must also purchase the labor to install it, as they do not sell or exchange them individually, it can only be a package deal (was informed by the manager that this is normal). Call around before using Focus Plumbing and find out exactly what a 6 year warranty means. If it doesn't include labor, best to skip it or look at other options. We purchased this system from Focus plumbing for almost $2200, and it didn't even make two years. The $916 was firm, they would not negotiate the pricing, however they did offer financing. No need for that, $2200 was wasted in my mind, should have went tankless back in 11/2017 when this one broke. Contacted the Better Business Bureau of Southern Nevada. Will also contact all the foreman's I know in the valley for the various home builders to let them know of our experience. I also let the person know that referred us to use Focus Plumbing of our experience. This person was very disappointed and after hearing of this, they also will not be using Focus Plumbing again. Our next stop is the contractor's board. If anyone else needs to file a claim, one may go to this website: http://www.nvcontractorsboard.com/res_recovery.html Make sure one has all the proper documents... the site will have information on what is needed in order to file the claim. read more

This team really went out of their way to provide top notch service. I called their 24hr number and left a message regarding all of my toilets not flushing properly. Someone called me back at 7am and had someone onsite by 9:00 am. They stayed on task for the entire day to include the manager coming onsite for support while the responding plumber left temporarily to install a water heater for another customer. He returned as soon as possible, but the manager was near finished with the task. They honored the quote I received at the beginning of the day even though the job took 3x as long as expected. Most professional and knowledgeable group of plumbers I've ever worked with. I even signed up for their Diamond membership. read more

SUGGESTION: If you are interested in a water treatment system please use the plumbing company provided by the vender. You won't have to worry about unnecessary charges and you are covered with extended warranties. read more

Focus and Brandon save the day. My shower drain was soooo clogged, there was standing water. Brandon came over immediately and fixed the problem. He was professional and congenial. read more

24/7 I don't think so. I had a plumbing emergency. I called Focus Plumbing and I was told a technician would call me. That was almost 2 1/2 hours ago. No one called me. If you have a plumbing emergency I suggest you give this company a miss. read more

Top shelf customer service. Had a main line sewer break, found the issue in the afternoon, Focus had a technician there within an hour, got it fixed and jetted! Professional, clean, very knowledgeable from dispatch to service. read more

I called Focus Plumbing to provide an estimate to fix a water leak in my main line. Their proposed cost was extremely high and way out of line compared to other competent plumbing companies. I was quoted just under $10,000 to replace a 50 ft water main pipe between the meter and home/irrigation isolation valves. Their justification for the high cost was the need to relocate a few large landscaping boulders prior to digging the trench. Unlike other companies, the tech on scene was not the estimator. The tech was on the phone and sharing photos with a manager back at the office. When I asked what would be the cost if I had the boulders moved prior to the job, their response was "take $600 off the price." Needless to say, I moved on and received three additional estimates, ranging from $3,900 - 6,000 for the same scope of work. read more

They were great. We had a major issue with our main line and Donald came out to help. He was he was honest and pricing was very fair. What was the most important to us was the response time and willing to handle is quick. The work was done and really looked the same. We appreciate them. read more

Brandon at Focus Plumbing is our go-to guy. He is extremely professional and knowledgeable about plumbing. He helped us decide on a water softener and was super helpful in explaining the differences. He was also honest about which one was best suited for us and why. Best customer service hands down. read more

First off...Adan was the BEST!!! He is a true, honest PROFESSIONAL. Boy, if only everyone was as courteous and professional as Adan...hats off to a true professional. As a retired Veteran, it was a profound pleasure to talk to a fellow professional again...both in appearance and demeanor. To the job...first rate. Rheem should be proud that they use Focus Plumbing to represent them. I tried others for this job...no one would touch a warranty replacement the way FOUCS did...NO ONE...everyone else wanted me to get the water heater, get reimbursement from Rheem, etc.,...not FOCUS...they did it all...top to bottom...and it was done right...from the actual pluming work to cleanup. Adan answered ALL my questions, listened to my concerns, advised me on the best way to do the job AND, AND showed me the PRICING...right out of his book...NO up sell or commission B/S...he gets paid by FOCUS, not on the extras he didn't try to wheedle out of me. Man, that was refreshing enough these days...believe you me. I cannot speak for others...but my experience with Focus Plumbing was A-1. Adan, thank you for your honesty and professionalism. read more

Adan the representative from Focus arrived at the time promised. After explaining the cost of a water heater replacement, he proceeded to take care of the replacement. One hour later he was done, very clean install and left zero mess behind. Adan is a true professional and a great asset to the Focus team. Thank You Adan for getting me back in business. read more

Be aware that the 65.00 service fee for coming out DOES NOT INCLUDE THE ESTIMATE FOR COSTS. I hired them recently and made it clear that I needed an ESTIMATE for costs. Granted, the technician was timely, courteous, professional, and clean (wore booties before entering,) however he told me I would need to spend several hundred additional in order to get a full estimate of costs. I ended up going with someone else because I felt that I was misled, when I was assured on the phone that I could get an estimate for 65.00 read more

We are exclusive Focus Plumbing customers! And this week proved no different than the past. We had woke to an outside leak on the side of our home. Within the hour Focus sent Jim out in the cold to fix the problem. The job was done quick and correct. They even handled the drywall repair! We kept Jim's Yeti filled with hot coffee as he worked in the 35 degree winds with wet hands. THANKS FOCUS FAMILY - Frex read more

Had a water heater go out Sunday 4/22 and Focus plumbing was highly recommended. Very disappointed. I called twice on 4/23, once left a message on a voicemail and the second time spoke with someone but that person said somebody in customer service had to call me back. So I called another company who was out today diagnosed the problem, fixed it and water heater is up and running with a one year warranty on the work. Still haven't received a call from Focus. Definitely won't ever call them again for any plumbing needs. read more

Focus Plumbing is one of the best service providers in the Valley. Prompt service, professional employees are two of the great things about this plumbing company in Las Vegas. Focus Plumbing never has long hold times on the phone either. Donald was my tech today and he fixed the issue I was having in less than 30 minutes. He put booties on to cover his shoes, and really took care to make sure my house was taken care of in the way that I would. He was careful with his tools and respectful and honest. My appointment window was from 8-10. Donald arrived promptly at 805 am. When he was finished I purchased the service contact through them which for a small monthly fee covers all Plumbing issues with you home. Really a great company with great employees that go the extra mile for their customers. read more

This is the second time we've used Focus Plumbing. Both experiences have been great. Today, Adan arrived promptly, was very polite, explained what the issue was, what he needed to do, and went over the pricing before he started anything. He was super knowledgeable and though he recommended what I needed to do, I did not feel like he was trying to oversell me or take advantage. Would recommend him to anyone. read more

Focus plumbing came to my house because they originally did the plumbing in our house. I had a reverse osmosis put in & the plumbing under the sink was completely backwards. The lines were feeding the wrong way. The guy said they didn't do this. He was at my house for 20 mins and took out one tool, a flashlight. They charged me $90. Absolutely ridiculous read more

Adan repaired our tankless water heater. He was on-time, professional and did quality work. Would highly recommend.

The garbage disposal that they installed died after three years use. The operator at Focus says the warranty is expired. The service call to just to look at it was $69. The technician was pleasant, efficient. Determined immediately that it needed to be replaced. The estimate to replace it was $500!!!! Called another plumbing service - the cost was a third of what Focus wanted!!! In the end, I'm out $69 for the service call, but I'll be sure to let everyone I know to avoid Focus. read more

I need supervisor to call me ASAP, I have had you guys Sevice my rental many times, my landlord has been ripped off so many times by your plumbers. I know surely they work off of commission which is not a good business model for your clients at all! Firstly, I had a plumber not put the bathtub in correctly after doing a job, then I had him inappropriately charge us for a garbage disposal job that was already fixed that same week when I told him that I just had it fixed and he said let me take a look at it, not mentioning that he was going to charge for taking a look at the job and off he went to look at it, all he did was turn it on! That was done and nothing was wrong with the disposal but we were charged for that! Then we had a toilet issue that you came several times for and never got the job done but charged $365 for the job, then came back today saying that it was cat litter in the toilet when how in the heck could he know and take photos of cat litter in a toilet that had feces in it?! Then show that to the landlord and tell me that he could not discuss the job or show me the photos that he took in my house???!!! He never asked permission to take any photos which is illegal. I contacted my attorney today about him taking photos and him saying that it is cat litter when that is impossible, who throws cat litter down the toilet and secondly I only use sawdust and corn for my litter! I am going to be reporting your company to the BBB and I'm discussing with my attorney about possibly taking you guys to court for libel when there is no way that he would have definitive proof that cat litter was put into a toilet and have photos to prove of such a statement. I need to hear from someone ASAP! I've been living with poop in my toilet for a month! Then the plumber wants to charge again for the job he didn't complete the first or the second time. read more

Called them early in the morning with a plumbing emergency and they were over within the hour! Great service and our plumber, Adan, had fixed the issue in an hour and had left his work area nice and clean! Will call again if I ever have another issue! Thanks! read more

This place just charged me $350 to replace an igniter on a tankless water heater that they installed a few years ago. I guess the $2 part was covered under warranty but not the home visit or the $280/hour labor rate. WHAT A SCAM. DO NOT USE THESE GUYS!!! read more

These guys are the best ! they are courtesy and friendly. And they know what they're doing. Even the girls in front reception area are very professional and sweet and the security guard very friendly to everyone read more

Thank goodness for Adan and Focus Plumbing. We had a plumbing emergency on a Sunday at 10PM. Adan showed up within the estimated time and fixed our issue immediately. He was extremely professional, and his experience and expertise were evident. I highly recommend Adan and Focus Plumbing. read more

Focus Plumbing technician, Martin Paleta was extremely honest, professional and his experience and expertise were evident. He answered all my questions with honesty and care. I highly recommend Focus plumbing Martin for all of your plumbing needs. read more