Liam was a great server. Very attentive! He took care of us. Very nice and genuine. Informative and knowledgeable about the menu

Liam and Mira gave great services! We had a great time tonight. Thank you for all you do.

Erika Mondragon was exceptional during our visit to celebrate a friend's bday. Food and service were great as well. We will be back because of her! read more

Everything was great! Kaley provided the best, most attentive service. Lots of other players came in and out to ensure we had everything we needed as well. Atmosphere and decor are top notch. Clean, well-organized, and modern. Food is almost always on point. Occasionally you get a chewy piece of meat or something is under-seasoned. But overall, the quality is great with proper cook temperatures on the meats. Everything at the salad bar is fresh. The sides offered with the meal are tasty and compliment the meal well. We went during the Taste of Brazil promotion. Can't get better than this spread for only $55! And $1 Caipirinhas on Tuesdays as a member! Epic. If Lucass the butcher (gaucho) offers you some meat, you say yes every time. Trust me, you'll thank me later. read more

Today, I had one of the most disappointing dining experiences I have ever encountered. Unfortunately, this is the second time I have experienced similar issues at this location. We arrived around 2:15 PM, and the restaurant was not particularly busy. Despite that, it took approximately 30 minutes before we received our first serving of steak. I had to request it multiple times from three different servers before it finally arrived at our table. The delays continued throughout our visit. Some of the appetizers and additional meat selections were not brought out until nearly an hour after we were seated. By that point, I had already lost my appetite due to the prolonged wait and lack of attentiveness. The manager did provide a discount on our bill, which I appreciated. However, the gesture did not make up for the overall experience and service shortcomings. I did not request compensation, but it seemed to be an acknowledgment of the issues we encountered. I hope management addresses these recurring service problems, as this location has the potential to provide a much better dining experience. read more

We went when they first opened and it was a good experience. Not super busy, waitstaff were awesome and food was decent, although they were out of salmon since one of our family members doesn't eat red meat. We just went again last Friday and it was a horrible experience! They had salmon, but it didn't arrive until the rest of us were done eating. The bottle of beer we ordered was room temp. WAY too crowded - it's like they put a table/chairs in every single empty space, which I'm sure made it very challenging for the poor waitstaff walking around with the meat. For how much they charge for their food, it was NOT worth it. Oh and we waited forever for the ribeye - got it at the end, when we were already full and the fillet mignon never made it to our table. Management REALLY needs to look more at the customer experience than just making money. read more

Had a wonderful experience today! Cece was friendly, attentive and ensured we had everything we needed. Vaine especially ensured we had all our favorite cuts, have us exceptional service and was so kind. We will be back to visit these two read more

We come here regularly for happy hour, and the food is always delicious. Today, I went with the Picancha bugger which both delicious and filling. Also had the the Saucy Legs. If you like a bit of spice you love these! They are not too hot. For cocktails they are always fantastic. One thing to be be careful of is to stick to the happy hour menu for pricing. One time Iis ordered a house old-fashioned happy hour, but it was a full price. Bar service is excellent. The food service was off a bit. For example, ordered extra catchup and chimichurri sauce but they never made it to the table. But I come back yes continue to come back. Food and drink s just too good! read more

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Went for their Lunch Churrasco Experience ($55 per person). Arrived right after opening and they had a pretry reasonable crowd for a Tuesday! Walked in and got seated immediately. The Market Table had great variety! My favorite were the fresh fruits. Our favorite tableside cuts were the spicy steak, the chicken thigh and drum (so juicy!), and the cheese and honey was the absolute best. I'd also recommend the grilled pineapple, reminded me of apple pie filling! read more

Upon arrival to the Sacramento, Roseville location; entering into the restaurant was a complete vibe. Gorgeous environment. Very welcoming with staff greeting and saying hello. Once seated, our server Armando explained in detail how the food experience worked. Food was delicious. Armando, made serval great suggestions. The best suggestion was the dessert! The cheese cake was outstanding! Also, have to mention how amazingly cool hair Armando had! He made sure we were well taken care of. The ambiance was very nice. Great cultural music played in the background. Round chandeliers and a beautiful dark navy blue and black decor, with gold accents; very fitting. I give the experience five stars! read more

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Absolutely beautiful resturant located in Roseville near a spectacular shopping center with amazing views! Both outdoor enclosed patio seating & quaint indoor seating- it offers both brunch, lunch & dining services for both casual lunches + special occasions! Came here this weekend to celebrate birthdays & it did not disappoint. At first I made reservations a few days in advance for the patio seating. A few things to note- the patio is enclosed & is beautiful but it is right next to a road- and had a makeshift tent wall- so noise is not blocked out completely if that matters. I would recommend making reservations a few days in advance if youre booking for a special occasion because the tables do fill up quickly- it is a popular resturant and can be busy in the weekends. I've been to a couple different Fogo locations. My favorite special is the market table & feijodora bar (salad bar) w/ one grilled selection or meat. My go to is the picanha. Its pretty reasonable especially at lunch & after the salad bar- you'll be pretty full. The indulgent churasco is a bit more expensive especially near dinner times & after the salad bars you'll be suprised how quickly you get full. They have an amazing salad bar with exotic fruits & veggies with soups and some charcuterie board appetizers. The picanha they serve is always amazing, served table side with the most accommodating staff. Since it was my birthday they also offered a birthday dessert- I got the tres leches & it was the best! Left so impressed. Wonderful friendly staff & amazing place. read more

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Service: Horrible Food: 1 Ambiance: 3 We came here on a Thursday for lunch at around 12pm. There was barely anyone in the restaurant when we arrived. We just wanted to finally be able to go out as a whole family after giving birth to twins. We were sat fairly quickly near the hostess table since we had a stroller. The server who helped us in the beginning was very helpful. She got us our fixings for the table (cheese bread, French fries, water, etc.). She even gave my husband a tasting of their Brazilian beer (which we ordered but had to remind them that we even ordered one. A table that came in 20 minutes after us, received their drink before he received his beer). I also ordered a drink but did not get it until 20-30 minutes in. We sat there for roughly 40 minutes and only 4 people came by our table. We ate 4 pieces of meat (honey with pork belly, tip sirloin, chicken with bacon and honey and cheese) . We kept getting skipped. The waiters kept coming to use to ask if we were okay. We mentioned we would like some meat but still nobody came. We then asked the guy who served us the honey and cheese if we can get their specific cut of meat. The guy that was going around with the picanha kept going to all the tables around us but not us. He finally made his way to us after we had to talk to a manager. The servers kept going to tables with the red side up and it was clear that our green side was up. Not sure how they kept missing our table especially if service didn't' start picking up until 30 minutes after we sat down. We left early because by that time we no longer had the appetite to eat. It just left a sour taste in our mouth. Not only was the service bad but the meat was overly salted and we were not asked how we wanted our meat. Everything was well done. I would definitely not go back here. Have not experience such bad service in a very long time. Not sure why we had to talk to 4-5 servers before meat and a manager finally came to talk to us. read more

The ambience here is great and the food is genuinely really good, which is why I'd still come back. We were seated quickly with our reservation, and the restaurant appeared very well staffed with plenty of servers around. Unfortunately, the service experience didn't quite match the quality of the restaurant itself. Our drink order took a long time to arrive, and our appetizer, which was very basic, took at least 20 minutes. When it finally came out, we still had no silverware or plates and had to ask for them separately. Overall, it felt like the bar area staff may need additional training and coordination when it comes to customer service and attention to detail. The restaurant has a lot going for it, especially the atmosphere and food, but the service side is definitely the missing piece right now. read more

I am not usually a big Foga De Chao person since I've had bad experiences in the Bay Area... however, the Roseville location changed that for me!!! It had me taking back every bad thing I've ever said. The food was amazing. We did the all you can eat with the cold bar. The service was great. Our waiter was the nicest young gentleman who comped me a dessert. I will be returning with friends. The only complaint I have is that the tables are a tight fit to fit more tables. So when people have to squeeze through, you have to make room on your table for their butt sometimes. read more

Fogo de Chão - Brazilian Near Me - Roseville, California

My wife and I were introduced to Fogo de Chão back several years ago at a restaurant in Kansas City KS. The restaurant that we visted was absolutely amazing and being that we had a great experience then, let me tell you how excited we were when we realized that there was a Fogo close to our home in Folsom. Being that today is Easter we decided to go and get something to eat after Church and come home. Since we have been here before this time around we went with the same thing that we have eaten called The Churrasco Experience. Its basically the Meat, Pasta. Vegetable and Salad Bar with the Staff bringing around different types of meats. The first couple of meats that I had today were the Sirloin, the Filet Mignon and then they brought around the Grilled Pineapple. OOOH, let me tell you that both of the meats were succulent and delicious. But when you bite into the Grilled Pineapple that is actually when your palate wants to take off to the moon. Its tender, juicy and when you bite into it and all of the Pineapple Juices hits your tongue and all you want to do is eat more, you certainly know that you have hit a gold mine. The Salad Bar was filled with Fruits, Vegetables and different kinds of meats. There you have a smorgasbord of anything you could put onto your plate. Overall this place is a 5 from the friendliness of the staff, to the delicious meats that are brought over to your table to the sparkling Water that I had because I wasn't in the mood for Soda Pop or any Alcoholic beverage at the time either. The price is a little pricey but you cant beat leaving overly stuffed from everything you could get your hands on. Thanks Fogo de Chão for being so close to home and being just as we remembered the first time we visited a Restaurant of yours in Kansas City. Everything was absolutely wonderful. read more

I went in for my birthday. Lunch. Service was excellent. Drinks always filled before I finished it. Check up was there never overstayed. The salad bar, or what you'd call it, was INCREDIBLE. The selection was huge and the flavors were varied. Shoutouts to The candied bacon , their chicken salad, and I went in on their sauces. But from the notable not one things felt underappreciated. The true spotlight, the meats. They were good. I loved the bacon wrapped steak, the garlic steak, and the bacon wrapped chicken. The other slices felt more less tasted the same. Were they good compliments to the items I got from the salad bar? Actually yes. Would I go back for the meats? I think my next visit would be salad bar only. The inside is beautiful, clean, and refreshed from spots that seem to have collected age. read more

Fogo de Chão - Inside - Brazilian Near Me - Roseville, California

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The one time we came in to Foto de Chao and when Server check us in we didn't know their AC is out and it was supper hot outside and u can imagine how it was inside , until we asked our server if their AC on she said oh it broke down and someone is coming to work on it , I wish we knew a had of time or at least do something complementary... that experience just did sit quit well with us . read more

It was a fun coming with my husband We had a date night here, and is a relaxed and fine dining feel to it. Their drinks are pretty good. And the meats were were flavorful. The only thing I didn't like a lot was that some of the buffet items did not seem as fresh as they could be . But overall, it's a good spot for all you can eat.the service was good and we plan to return ! read more

I was very impressed by this establishment after visiting twice, once with my sister and second with the rest of my family. The ambiance was dark and classy modern with plenty of seating and lighting to not overwhelming for the experience. Both times we did the full churrasco experience. With my sister's visit we did the indulgence selection that had added sides such as the bone marrow and lobster with dessert. We also made our money's worth the market table with a variety of fresh sides and parings for the meats that were served. The service overall the second time was better than the first experience with my sister's. During our first visit the servers didnt really check up on us during our visit and they had switched out on us without letting us know of the change so we had to flag down someone before realizing that person was our acting server. The second time with the rest of my family the servers we very attentive and also ready to ask what we need. Mind you, both times were on Sundays during peak hours. The meats were so delicious and well seasoned, some cuts at some point were still moo'ing but they gauchos were more than welcome to have a cut at our desired temp. This will be my go- to for some meats. read more

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3/5 I've eaten a LOT of places over my 41 years and am willing to extend the "benefit of the doubt" to try new places. Unfortunately this will not be a place I become a regular at. Backstory: my girl and I were hungry for something new after making it home from the Bay earlier in the afternoon. She suggested this place cuz we have had a lot of good memories at Flame & Fire in Folsom (the best one, they closed tho!! ) and their Roseville location is good but just not the same. Anyhow we wanted to try this place so sure, we will make the 40 min drive up from Rancho. Made reservations for 8:15 on a Saturday. First impressions: Miranda(?) was our original server but she was at the end of her shift and we had Chloe. 3/5 I've eaten a LOT of places over my 41 years and am willing to extend the "benefit of the doubt" to try new places. Unfortunately this will not be a place I become a regular at. Backstory: my girl and I were hungry for something new after making it home from the Bay earlier in the afternoon. She suggested this place cuz we have had a lot of good memories at Flame & Fire in Folsom (the best one, they closed tho!! ) and their Roseville location is good but just not the same. Anyhow we wanted to try this place so sure, we will make the 40 min drive up from Rancho. Made reservations for 8:15 on a Saturday. First impressions: Waitress Miranda(?) was our original server but she was at the end of her shift and we had Chloe. Meh. For the service tbh. The place was busy for sure but our seat plus the food, was mids at best. Not sure if we will be back. read more

We dined here on a family friend's recommendation to celebrate my brother's birthday. The ambience is warm, elegant, and inviting--ideal for a special occasion or an intimate evening. We began with the chilled lobster and shrimp, which made for a pleasant start to the meal. For our main courses, we selected a seafood (pan-seared salmon) entrée, a lamb entrée accompanied by the market selections, and the Dry-Aged Tomahawk Ribeye. The market buffet offered a thoughtfully curated selection of salads, rice, and cheeses. The Tomahawk was the highlight of the evening, presented beautifully and cooked to perfection. The lobster tail, however, was slightly overcooked, resulting in firmer meat, and one of the shells was notably difficult to open. Service was attentive upon our arrival, as we dined prior to the evening rush. Unfortunately, once the restaurant became busier, our dedicated server did not return to check on our table, and the level of service became inconsistent despite brief check-ins from other staff members. We had also mentioned we were celebrating a birthday and were informed a complimentary dessert would be provided, but it was ultimately overlooked. Overall, the cuisine and ambience were enjoyable and well executed. That said, for a restaurant positioned at this price point, service consistency and follow-through--particularly during a celebratory occasion--are areas that could be improved. read more

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Dylan was so attentive and made sure we had an amazing time! Give that man a raise! :) read more

Fogo de Chão - Meat - Brazilian Near Me - Roseville, California

Such a beautiful place. Tonight was a bit under on service starting out. Took awhile to get a refill on water and tea. Meat was pretty consistently underdone for our table and nearby. They would take it to cook more if needed, but missed some of the char when it's a bit more done. Staff friendly and willing to get whatever was needed. A very special place and great tasting food. read more

Fogo de Chão - Traditional drink. First time taste with my smile at new location! - Brazilian Near Me - Roseville, California

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Have visited twice for brunch so far and had great experiences overall. We've done reservations ahead of time, though it wasn't too busy on the weekends we've attended. Both times, the info about celebrating a birthday didn't seem to be conveyed to whoever was serving us. The first time, we weren't asked about a celebration at all. The second time, we got asked about it at the end, which is how we found out that we could get a complimentary dessert of our choice. (The cheesecake brûlée was delicious with such a fun texture!) Meat options were delicious. My favorite was the lamb! Love the medallion system to let others know when you're ready for more meat or not. Service was super attentive. We brought our 10 month old on our second visit and was offered fries, options to modify mashed potatoes to better suit him, and even a plastic cup with straw for water. Baby loved sampling a little bit of everything! There currently isn't an easy/intuitive way to redeem rewards from your Fogo Rewards account, so be sure to speak up when the bill arrives. Parking isn't too difficult as they share a parking lot with Jared Jewelers, but there's a bigger shared lot with the other shopping places right next to that. Definitely look for Costco gift card / email promos to help with cost savings before showing up. Overall, definitely recommend this location! read more

Fogo de Chão - Cher - Brazilian Near Me - Roseville, California

We recently celebrated my husband's birthday at Fogo de Chão Brazilian Steakhouse with a group of 7, and unfortunately it was one of the worst dining experiences we've ever had. Part of our party arrived before us, and when we arrived about 15 minutes later, our table erupted with hugs and a loud "surprise!" celebration. Despite it being obvious we were celebrating a birthday, our waiter, who I believe was named Kay, never acknowledged us, welcomed us, or explained how the restaurant works. We sat for 15-20 minutes without anyone taking our drink order, bringing our table medallions, or explaining the meat service or salad bar. Eventually, we got up ourselves and went to the food bar because nobody had come by. When we returned, still no server. Finally, someone approached the table, and when we asked who our waiter was, he simply said, "That's me. What would you like?" No greeting, no "happy birthday," nothing. After taking our drink order, we asked when we'd receive our medallions. About 15 minutes later they finally arrived. By this point, we had already been there close to an hour and still hadn't received any meat service. We then asked if there were separate plates for the meat, and the waiter casually responded, "Yeah, they're at the bar." We were left wondering... are we supposed to go get them ourselves? Throughout the evening, our waiter rarely checked on us. Members of our party repeatedly had to get up and refill their own drinks at the bar including soft drinks. On top of the terrible service, the food at the bar was bland, and the meat service was extremely slow and inconsistent. It honestly felt like we were begging for food and drinks all night. I also ordered a lobster tail, and when it arrived, it looked incomplete. I asked the waiter where the rest of it was, and he completely ignored the question. What's disappointing is that our group remained polite and patient the entire night. No attitudes, no complaints at the table. We truly tried to go with the flow and enjoy the celebration. Looking back, though, the situation absolutely should have been addressed. A manager seeing guests repeatedly getting their own drinks should have checked in to see what was going on, or at the very least acknowledged the birthday celebration. About $900 later, none of us will ever return. We've been to other Brazilian steakhouses in town and received far better food and service. This experience was beyond disappointing. read more

Fogo de Chão - Disappointing lobster tail - Brazilian Near Me - Roseville, California

We wanted a low key anniversary lunch and wanted to go somewhere nice that was also kid friendly. We saw that Fogo de Chao offered brunch so we made reservations for a Sunday morning. We walked in was greeted by our hostess. She was so kind and accommodating for our little ones. We were seated at our table and chose the Full Churrasco. It included the table side carving of different proteins, and the buffet of sides. The buffet options were plentiful and scrumptious. Our favorites were the waffles, sausages, pear quinoa salad, and fresh fruit. There was also a made to order omelet station. Sides were brought the table which like mashed potatoes and plantains. As for the proteins, we had rib eye, lamb, bacon wrapped chicken, sausage, and sirloin. The lamb and rib eye were great. Unfortunately some of the other cuts were dry and tougher than we liked. The interior is spacious and definitely accommodating for large groups. Staff again were wonderful. They were kind and so friendly, but not overbearing. It was a great dining experience and definitely enjoyed the brunch items. We also got a complimentary dessert for celebrating. It was great time and hopefully we can come back for dinner and try the more indulgent experience. read more

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We have been to Fogo three times and each time was worse than the last. The first time the Market Bar was well stocked with a variety of items including delicious grilled pears,...the last two times the bar looked picked over with little attention to detail/variety (Where did the pears go? This last time it seems stocked with low quality/priced items. Almost feels like the attendance may be down and cost cutting measures have been implemented. I would love to go for lunch but at $18 I do not see the value. The meats were good when they came around,...however the ribeye (my favorite) came around once while chicken, chicken, chicken was offered non stop. And at $75, again I question the value. It seems like the staff is trying really hard to provide great service and they are,....but there is something else going on. Excellent service,...food, variety and quality is lacking. Seems to be quite a change over the last few months. IMO EDIT UPDATE - Responded to the request to contact Fogo at the email listed below per their customer service. I have not heard from them. Perhaps the responses here to contact customer service is for show ? IDK. read more

This was my first time at this restaurant so maybe we came on a bad day but the service we had on Saturday was atrocious. Considering we got the most expensive option (I think it's called Indulgence and it costs $94/person) and we had a reservation, it felt like we were largely on our own all night. We had a 5:45 reservation--they didn't seat us until almost 6 but they were busy so we didn't mind. Then we waited for our waiter for over 10 minutes before he came. He took our drink and food order and disappears. We waited at least 15 minutes for a different waitress to come back only to tell us she didn't have enough medallions for us, the drinks were late because they ran out of cups, and we could only have one menu because they were also out of menus...again, we tried to roll with it. We ended up having to ask for the "yes serve me" medallions multiple times, flagging down whatever waiter we could. One member of our group got his lobster tail a solid 30 minutes after the rest of the table had been served their lobster tails. We saw our waiter or waitress maybe once every 30 minutes and they acted surprised we needed refills, etc. On top of this, the meat and pineapple items we wanted never seemed to make it to us so we asked MULTIPLE times (you know, the 3 times we saw a server) that we really wanted them to make it to our table. But truly, the end of the night really topped it off. When were finally able to order coffee and dessert we waited 30 minutes for coffee. COFFEE. We had to complain to get it. Dessert came 45 minutes after it was ordered and it was all slices of cheesecake that were almost certainly pre-made so I don't understand the hold up. The experience kinda ruined my father-in-law's birthday--they also never asked us if we were celebrating anything so no candle ever happened. We ended up complaining and being comped 2 of our 6 meals but who cares at that point, the night was tainted. read more

After a long day at work my buddy from Peru hit me up asking if I knew a good place to eat. I chose FOGO and it didn't disappoint. The ambience was inviting. The salad bar and the bone were incredible. He was blown away with the quality of food and those complementary cheese breads things.. Erika was a the icing on the cake. She has a knack for hospitality, made us feel totally comfortable and a smile that will cheer you up on your worst days. read more

Unfortunately, it was a Total Fail. First, The layout of restaurant is awkward and off.. starts with seating areas to positioning of market table being a total fail with 2 way traffic squeezed into a single lane w/an occasional random employee standing in the way sssslllooowly and painfully hand chopping items to replenish a dish or two. By the way ... a week day lunch and The restaurant had maybe 10-11 small to medium sized non-demanding tables over our time there...plenty of staff.... Yet Fogo team could not get around to delivering meat selection to our table w/card flipped up. Lastly - epic fail and classless to have one of your members Stand in clear view of dining area and market station slung over and glued onto their phone over the majority of time we spent in establishment... Tacky, Discombobulated and it's a Tap out .. annnddd won't be back. read more

Fogo de Chão - Brazilian Near Me - Roseville, California

Amazing food! The variety of meat is really good, I had to double dip on the bottom sirloin, highly recommend. Our server Mason was very attentive and did a great job. read more

So good! Good service and super fun experience! I would like to come back with my family! read more

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We enjoyed this place! They come around with endless amount of meats. Their salad bar is amazing and honestly I would go back just for that, I didn't want to fill up entirely on salad bar items since we were really paying for the meat but everything on the salad bar was amazing! The only con is it was HOT in there like people were sweating just after walking inside. We were a party of two so we were seated at a half booth between two other couples and it was wayyy too hot to be that close to other people. Maybe we will try again in the middle of winter read more

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My friends and I came here on a Monday night to celebrate one of them in their new chapter. It was pretty busy so luckily we did a reservation (OpenTable). The food was amazing, we did the Churrasco Experience. We love the market table and the Brazilian sides they had. They had fresh fruits and vegetables that is chilled on ice and you can grab whatever you want, however much you want. The meats that came around were really good, the servers let you know how cooked it was! I also want to give my appreciation to everyone who allowed me to bring a cake to celebrate a big milestone. Everyone who was there went above and beyond tonight. I greatly appreciated it. read more

Vaine was the best! Went over and beyond to make sure that everything was cooked as ordered. Paid much attention to detail! Great service! read more

the food was okay, there was some pieces of meat a little chew, and not as much variety as others I've been too, also in the salad bar not many options , servers were great. They are all attentive of the tables. read more

The hostess were pleasant, however, the entire experience was not what I expected. This was our first visit to this location. I am from the city of Chicago, So I'm comparing big city to small town. Our experience was interesting. I guess it's my fault for expecting more. Food was passable and the service was somewhat rushed. More like a family restaurant. Cold mash potatoee and no hot dishes. I was also comparing SF steak house on Vaness. Can't remember the name where the 'hot side' dishes and salads are served to you at the table same as the meat choices. I am happy to have finally had the opportunity to dine with you. The majority of the diners were happy and the resturant was busy. Please go for the experience, This is just my view and I'm only one person many. read more

Good service and great food , was apprehensive line out the door but it went fast . Reservations strongly recommended , it was mother"s day but it went fast read more

Came here to celebrate my birthday. Reserved online a table for 3. For a Monday early dinner, I was so surprised that it was half way packed. Food was perfectly seasoned, with a variety of meat options. Salad bar was ok. Service was great and parking is also good. Casual dining. This location is beautifully decorated and staff are very attentive. Used my gift card from Costco without any problems at all. Definitely worth the try. read more

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Came here for the first time for my husbands birthday. We have enjoyed other Brazilian steakhouses in the past and had high expectations for this one. The interior decor of the restaurant was beautiful and the ambiance was nice. We had a reservation and were sat quickly however it took the server about ten minutes to check in with us and offer drinks. They were busy but it takes a second to come say hi and let your table know you will be with them shortly. And this is coming from someone who used to serve for years so Im usually pretty chill with slower service if there is communication. Now for the bad--the food. We picked the basic experience because for the next level one the food is not unlimited and you get to pick ONE addition and a dessert on the house. We decided to order the seafood à la carte. They started coming around with the meat and one after the other was completely under-seasoned. Like lacked ANY salt or pepper. We typically don't like overly seasoned food but these meats had no seasoning whatsoever. A lot of the meats were very fatty and given the lack of seasoning were not good even after we generously salted them. My husband said his lobster was okay. I ordered the bone marrow and had the send it back. It was overly oily and did not smell fresh at all. When it arrived to the tables the smell was nauseating as if it was spoiled. The server said they cover it with a chimichurri but all I saw was a thick layer of oil. The salad and sides buffet was very empty and fairly disappointing. For the hot sides we were served one small side of mashed potatoes to share and a few pan seared plantains. My favorite part was the cheesy bread and that's sad to say when you're coming to steakhouse to enjoy a variety of meats. Overall the experience was very disappointing and definitely not worth the over $200 bill (with two drinks). Maybe they were having an off day but it was enough for us to not want to come back. read more