I went there recently with an issue revolving my break lights, and came out scott free! They repaired everything wrong with it for a fraction of the cost, no hassle afterwords. They even threw in a checkup on my entire car! read more

Just wanted to leave a great review for this auto shop because it is well deserved. They have a great team. I worked with Alex and Joe on some scheduled maintenance and repairs. They are very honest and thorough operation. I trust them to do an excellent job and I was very satisfied with the work. Happy to recommend them to family and friends. I will be coming back here for more services in the future. read more

9/7/2020 Employees are great The business model seems greedy.... Brought my car in for one specific problem.... the process seems to be : 1....Although not requested...do everything you can to discover anything you can.... 2....charge for the discovery..... My problem was never fixed....one other $100 issue was.... Total Charge....just shy of $500 As I say ...liked the employees..... The business model seems greedy...... read more

This place is amazing. I don't know what I would do with all the car issues I've had without this place. Alex, Scott, and crew are exceptional! I recommend this place to everyone I know. Thanks for being so great, everyone! read more

Scott is dedicated to customer service and has been for the past 16 years my family and and I have been taking our cars there. The front office and the technicians are at the top of their game and will always take the time to explain things. I have always and will always go to Folsom Auto Center. They are certified with and affiliated with a LOT of other companies and warranty providers, so do not hesitate to ask. Matt read more

Fantastic service! My first time here and my skid plate was hanging off ! They got me in even though they were busy! They are very personable and charged very little to complete the work requested. I would highly recommend them as a very good local company! read more

My car overheated and I decided to bring my car her after someone recommended them. They were beyond helpful and even printed out information for me. They explained exactly what they were doing and why. It could have been more expensive, especially since I had a BMW, but they only charged the standard rate. I plan on going back again! Thanks Scott. read more

I waited a week for an appointment because they were extremely busy, told them about the problem I was having over the phone. When I arrived, they weren't too busy and I had a friendly greeting. The freindly service advisor then explained to me that it was going to cost $180 to diagnose my car even if they diagnosis only took 5 minutes. Keep in mind, I had previously been to this shop for service and they already had told me what needed to be repaired. I made the appointment wanting to get the problem fixed that we had discussed on my previous visit. Either I just don't understand the process (which is possible) or the service advisor didn't explain why I should pay for a diagnosis if I wanted to get the repair done. If you bring your car in with a flat tire, do they charge you to diagnosis it or just to fix it. If that is there policy, thats OK but please tell me on the phone when I make the appointment instead of wasting a week. In the end I took my car elsewhere and won't be back. read more

"Expert, straightforward, and professional People " They go to the root of the problem and explain in simple English. Offer best way to fix and maintain after the fix. Far away from experience of some places where they see you as source making money by doing and suggesting unnecessary work. read more

We took our van in to get it repair. When we picked it up the next day, the van almost didn't make it home. They were going to charge us again. Will not go back. We ended up going somewhere else. I will say, they do have a very nice staff. read more

Hi: I had a coupon so I thought I would try this company, I have a Mercedes so I thought I would call for oil change pricing and if the coupon was good for it. They said no but they could help on labor. I asked cost. Would be around $80.00 with the synthetic oil. Called back to make appt. Checked again, price the same. Got there today, got the run a round and they wanted $155.00. All these excuses and that I'm getting a grate discount. I get the same price at the Mercedes dealer with no discount. Not only did I waste my time calling twice, I had somebody follow me over for the appt. so I could get home and wasted their time with a dishonest bid. Not happy. Thumbs down on these guys! Judy read more

I bought a PT Cruiser from Folsom Auto Center under the old owner scott and I guess recently he sold the company but his long time rep that I'd rather not expose on here also left when scott sold out but he sold me a lemon the car overheated 2 times within a week and never passed smog. I have a bill of sale and the understanding was the PT cruiser had undergone the necessary maintanence but it clearly wasnt the case unfortunately the car never ran for more than 48 hours without the car overheating to the point I couldnt drive it over 40 mph without it rapidly overheating within 10 mins. Since the private mechanic left with scott when the company got sold. Is there anything you new owners can do to honor the sincere mistake of the previous owner and his mechanic I can disclose in person or privately that worked on and sold me the vehicle that is most definitely a lemon and a half to say the least.... any feedback is much appreciated I'm just pursuing all avenues before having to go to civil court because that sucks....please help? Haha read more

We've been taking our vehicles to Folsom Automotive for more than 20 years and every experience has been exceptional. The technicians are a talented team of professionals who consistently provide the highest level of customer care and repair work. They are honest business people, making every effort to finish every job correctly, efficiently, and at a fair price. Car repair is about trust, and they know exactly how to build and keep it with their customers. A superior team! read more

Prior to engine fail, my car was riding really smooth. I towed my car to this place to have a new engine installed. Paid 5k for old engine and my now "fixed" car had all sorts of weird noises coming out. When I went back they charged me to fix it. They told me the problem was leaves and charged me more money. They had my car parked under trees and yet wouldn't comp the service for a mistake that was their own. Going back home I heard more noise from car. I ended up taking my car elsewhere and finally no more problems after paying for a broken pipe at $350, which I now know they caused!!!! read more

We have had our trust in Scott at Folsom Auto Center for the last 10+ years. With older cars with regular upkeep and maintenance needed we have visited the shop several times in years past. Scott has always been honest with us about the minimum work/$$ we could do to get our vehicles back on the road. One time my vehicle broke down and after calling AAA and my husband I called Scott. He arrived to help me out before my husband or AAA even got there. Terrific customer service and cars that get us safely from A to B, 5 stars! read more

If you are trying to get your vehicle smogged with a rude attitude and deceitful coupon strategies, then this is the place. Avoid this place at all cost! read more

Fast and friendly service! Their pricing can't be beat and are very thorough. I was a little nervous since I was new to town and in need of a mechanic. Needless to say, my experience was very positive and I will definitely use them again in the future! They even gave me a lift home while my car was being worked on. Thumbs up! read more

I can't say enough good things about the folks here at Folsom Auto center. The service as usual was first rate. I will be a lifetime customer :) read more

Very thankful to have found an auto repair shop that I can trust!! Really appreciate the owner & employees for being friendly, knowledgeable, honest, & concerned about how much I will spend!! read more

5 star service. They provide an accurate quote with an accurate time estimation. Helpful and Friendly staff too!

I've been going to our 'guy' to get our 2 vehicles serviced for the past 6 years. I'm still sold on their reliability, service and honesty. I know enough about cars to know when I'm getting fed a line of garbage & I've never sensed that from them. Scott & Phil are always very thorough and take care of us. Scott is also very supportive of the military which bodes well with this military family. Thanks guys! read more

It was my first time ever getting a smog done. Needless to say I was afraid of being scammed into more money like every other place does to me when it comes to my car. But the guys working here took care of me. They have the best intentions when it comes to the customer. I over heard a conversation while waiting for my smog which really made me feel comfortable doing business with them. I for one will vouch for them when it comes to helping the customers the best they can. Thank you guys for everything you did today I really do appreciate it! -Gary M. read more

These guys did an awesome job! I was referred by a friend. I was told this was a Christian owned shop, that they were very honest, and affordable. In the end, they figured out a problem I was having with my Ford Escape and charged me about $50 less than the estimate they gave me. Their estimate was already $100 cheaper than the shop I normally used. And, I was in a hurry because I had to go out of town the same evening, and they finished before the end of the day so I could make my appointment. Can't say enough good about these guys. read more

Just moved to Folsom from AZ and these guys helped me out big time understanding the smog test. I will definitely be using this shop for all my serving needs on my truck!!!! read more

This place is fantastic, I called today to get my engine light checked (all other places said I had to wait until next week), Kayla one of the girls in the office said she can run the codes for me today and at least tell me what is wrong! Ron checked the car out for me, put some water in it and told me exactly what I needed for it and what I needed to do. He taught me how to be safe when going about taking my radiator cap off. They didn't charge me a dime and they were SO helpful and kind. Thank you Folsom Auto Center!! Definitely will be returning for any auto needs! read more

Great repair shop! Wouldn't take my vehicle anywhere else. They do quality work and stand behind their repairs.

Awesome staff and very timely! Called and needed my car smogged ASAP. Not only did they get me in right then but it only took 15 minutes before I was on my way! Another plus, their business cards have discount deals for locals like me on the back, I'll be back! read more

I too have put my trust in Scott at Folsom Auto Center for at least 5 years. I have always felt I can trust his work. I had two previous incidents, that I felt, weren't great, but I overlooked them as I felt, it probably could have happened anywhere. 1. when replacing the fuel pump the mechanic spilled gasoline inside my car, and the smell was an extreme pain to get rid of, and it two separate visits to figure out what had happened, we had thought there was a leak somewhere. I let it go. 2. when replacing the brakes on my car back in 2008, a week or so after, I had a terrible noise in the front left side of my car, i brought it in, and the front left wheel was not securely attached to the car!! Again, i thought... wow, I guess they didnt have to tell me this, and they were honest in admitting their mistake, so i let it go, but hey.. pretty scary if it was to come off while going 65 down the freeway. So just last week, it was time to get my brakes replaced again. I brought the car in, picked it up and the next day, car was making a strange noise. I wasnt sure what it was, but i had to take a 3 hour drive that day and i was nervous to do it without bringing it in. Good thing i did, again, the tire was not property tightened to the car, and well, a total life threatening mistake. I hate that I have to do this, but I really feel this was just a final straw. I would advise against utilizing this shop. Maybe until they replace some of their mechanics. So sad, as now I need to find another shop i can trust! read more

Took my car in to get a quick smog. Man at the counter said it would be a 15min process max. I ended up being there for over an hour because the gentleman's car before mine wouldn't pass and they had to order parts from the local parts store. Instead of getting to my car on the downtime we all waited on parts for the other person car. We waited 30 extra minutes just for the part to show up and it didn't even fix the problem. So after 45 min they finally got to my car. My car had a catch can on it that catches extra oil from going into the intake of my car to help it from burning oil. My car ran clean enough to pass but I guess the catch can made it fail the visual portion. So instead of telling me it wouldn't pass in the first place from the catch can they decided to test the car anyway so they could charge me for the test. They told me to take the catch can off and they could test it again. They wanted to be able to charge me for both visits because it's easy money for them. Doesn't seem like the honest thing to do. Buyers beware!!!! read more

I was referred to Folsom Auto through church and have used them 4 years now. Scott, Ron, and Alex are consistent with delivering the best service. You don't need to worry about a hard cross sell, but they will advise you honestly of issues needing attention later. They do their best in explaining repairs in a language anyone can understand and admit if they've misdiagnosed or made a mistake. No shop or mechanic is perfect, but there fair and honest which is rare. Not only am I regular customer, but an advocate. Give them a shot! read more

Ive been going to Folsom Auto Center for years, because unlike other shops Ive been to, they don't up-sell, or charge me for what I don't need. They always treat me like family and go the extra mile to make sure my car is reliable and safe, without tacking on extra charges. Thank you Alex, Ron and Scott! read more

I had several things that went wrong with my 2006 Jeep Grand Cherokee. I brought it in to Folsom Auto Center and spoke with Scott. The service was exceptional! Ron and Scott were very knowledgable, thorough, and professional. Very honest and reputable repair shop so much so that I will start taking my other cars there! If you are looking for a very good, honest auto repair shop, look no further than Folsom Auto Center and go see Scott or Ron. You will not be disappointed! read more

Honest shop from what I can see. Brought my car there about 4 times and they did a good job. As far as prices go? I don't think they are the cheapest, but one thing I hate is getting ripped off. I think these guys are honest, so that in of itself is worth going to. So I would recommend them for that reason. I would rather get the job done right by an honest shop. read more