I prefer the Penthouse Pet Supermarket which is where you can hire famous glamour models…read more This is interesting because it's a lot different to some of the other pet stores we go to, with a few different product options and surprises, but it is similarly overpriced, much like Petco. I have a lot of cats to feed so I go to a lot of pet stores, overpriced or not. If it was cheaper, I'd come here regularly, just for a little variety. If you are into variety for your babies, and trying different products, would you like coming here. There are good and bad things about it, but because of price I couldn't give it more than three.

The store manager, Eddie Wesley was incredibly rude. I…read moregrabbed some treats for my pup from the sale rack. I specifically grabbed a braided, a stick and a rounded chewable. The braid and stick had 50% off tags on them individually. The rounded chewable was in a box of others like it and the box was labeled 50% off. When Eddie was ringing me up, I noticed he didn't take 50% off the rounded one and I told him I got it from a bin that was marked as 50%. He then told me that because it did not have a sticker on it. It wasn't 50% off. And so I told him OK sir well, I just want to let you know that you have it in a bin of others that are like it that is marked 50% off. Then he said you're not listening to me look down look at the sticker and see that it doesn't have 50% off on it. I said I understand that I just don't think that you're understanding me and I left the store. I was really surprised that a manager was talking to a customer that way, I've been in that store several times and I've never seen that gentleman before however, I will not be bringing my business back to this location ever again.

### BEWARE ### I hired this company to service my tank yesterday and when I got home, the top brace…read morewas floating in my tank. The service tech said, "that wasn't like that," yet he had just serviced this pristine tank 30 min prior. He called his boss and told them my tank was in amazing shape and that all silicone was in great shape as well (I have a recording of that). I also have him saying that he couldn't fix it right then and there bc he's in salary (but thought it was ok to leave my brace hanging in the water). He said he or someone else would be by to fix it in the morning. I received a text from the boss man saying that if I wanted it fixed, they'd charge me a repair fee AND I had to buy the silicone. Great CS, right? NOT!!! I expressed my dissatisfaction and he then just quit writing - yet charged my CC for the full amount next day. A $30 dollar fix will cost them 100's if not 1,000's in negative PR.

Oh my gosh! So helpful and down to earth -lots of different varieties of fish every week. It's…read moredefinitely worth a little drive. It's in a little non-descript metal building towards the back, but inside are lifetime aquatic hobbyists, prices are reasonable and they will order stuff you want; they have both salt & freshwater creatures.

The whole store staff is very kind and acknowledge you as soon as you walk in the door! The…read moregroomers are top notch! They truly care about your dog and are so kind and patient with them. Unlike other groomers I've used they are never yelling or irritated with the dogs who bark. They go out of their way to make sure you are completely satisfied with their grooming! I will not go any where else! I've used them now 4 times in 6 months and they are consistent and always on top of what I want my dog to look like!

I cannot say enough amazing things about this Pet Supplies Plus location. Every time I visit, I'm…read moregreeted and helped right away. I love my dog's scruffy gremlin look but I decided to get her looking prim and proper for the holidays. It was her very first time, and she was trembling. Rosalind took the time to talk me through how she would start slowly with Jackie and follow her lead. She spoke about her like she was a real baby, which instantly made me feel at ease! A few hours later, Rosalind texted me to let me know Jackie did amazing and was ready for pick up. When I arrived, Jackie wasn't shaking at all. she was playful and happy, and I knew she had been treated with so much care. Her haircut was adorable, and she smelled AMAZING thanks to Rosalind's special scent blend! I will always support this location. They truly go above and beyond!

Had a wonderful experience shopping here. I was looking for some training treats for my precious…read morepup and I found a variety of treats here. There were also small dog toys on clearance throughout the store, and I picked up a few to surprise my pup on the next upcoming holidays (have to hide it from her!!). The plush dog toys were so small but cute, and my pup loves the smaller dog toys. I ended up also picking up a Plato Dog's Salmon Treat and a Etta says Dog Treat Yummy Stick. There were a lot of other specials like buy one get one 50% off as well. Will have to drop by to see what other things I can find! Glad I got to visit this store. I'm a fan!

The meal warms were great very nice costumer service the people working there were very…read moreknowledgeable

Absolutely gorgeous goldfish and koi. You will pay a bit, but they have varieties of goldfish in…read morecolors that I have seen no where else except Asia. My biggest problem when I go is deciding which fish I actually want. There are so many possibilities.

Animals in dirty, small and rusted enclosures and a lot of them looked sick and depressed.read more

Friendly customer service. Ive gotten fish here before and they have never been sick. Amazing…read moreselection on fish. They have rocks for aquascaping and even chicken deed that you can buy by the pound instead of a big comercial bag. Great atmosphere.

Small little fish/bird store. They sell a bunch of fishes, some you don't normally find in a…read moreregular pet store such as Arowana, lungfishes, and a buff shrimp lol. They sell a lot of little birdies as well, but I don't know the specific types. They don't sell any dogs or cats, but they do sell some accessories. Small parking lot. Staff are friendly.

just love it here so so much !! the man is always nice ready to help and always gives great tips…read moreIve got all of my pets and equipment for my animals from here please go and visit them...Happy Holidays everyone

They don't clean the bird cages or the bunny cages. Smell hits you as soon as you walk in. Multiple…read moretanks with dead fish.

I fee like the name doesn't do this place justice because you think "supermarket" and think Walmart…read moreor something like that. It's definitely a huge store, but much homier than some of your traditional pet stores. I used to shop at Petsmart because they offered a coupon book of freebies when I first adopted my cat. I didn't even know places like Pet Supermarket existed! They are always running promotions on different items throughout the store and even sent some of the neighborhood customers $5 off coupons (no minimum purchase) to use for June through August. I popped in to buy my kitty some more food and saw that the usual brand I get was $3 off, so that combined with my $5 coupon was a great deal. I was scambling to tear off June's coupon, but the cashier chuckled and said I could keep it because they were meant to be reused. My cat has to eat the "fancy" stuff because she's allergic to basically everything, but they stock every single brand you could think of. And it's not just the expensive brands that have the deals. The last time I went, the Purina Tidy Cats litter was $1 off and offered a free bag of treats! My absolute favorite part about this store is that there are adoptable kittens that the employees encourage you to play with. You're welcome to pop open the latch and cuddle the kitties for as long as you'd like. They're from Houston Pets Alive, which is a no-kill shelter and adoption fees are only $50. The cats are positioned right next to the adoptable birds, rabbits, and hamsters, so there's plenty to keep them interested until you come visit!

Went there for the first time - a lot of supplies here and I could see that I would have difficulty…read morefinding the particular dog food that I sought - aisles of dog food. It was for a local dog shelter in need. I bought out their supply of this particular food - 3 bags plus a neighbor's bag of another type of dog food. The employee who assisted me to select the dog food then walked me to the checkout counter. After paying, the checkout person then assisted me to my car using a dolly (it was over 100 lbs of dog food). Above and beyond - He offered - I didn't ask for the assistance. Both employees were very helpful. A photo of the dog food delivered to the shelter - not necessarily relevant, but just to let the reader know that I did deliver the contribution.

The owner and the staff are awesome! My cane corso is in wonderful hands!!The grooming greatread more

Was a first timer and was same too easily schedule my dog. They cut her nails very well and she…read moresmelled amazing after!

5 stars because I said so. Joke aside solid place for the stuff petco/petsmart "may" not have…read more Let's get real, if you want to risk it, go ahead and buy fish from big commercial pet stores. If you want live stock that doesn't die in the bag before you even make it home, come the the warehouse. Tell them Cye sent you so I can guilt them into more discounts than I already get lol. Life to date fish balance- 37,570$

Updating my prior review. A bunch of the fish I got died…read moreover time, a few weeks after I put them in my tanks. They had some sort of bacterial infection. Not sure what was going on, but it could have been a problem with the new fish, as none of my fish got sick. I will likely still get fish there as they have a great selection, but will definitely quarantine them first, and may treat them prophylactically. Which may not be a bad idea wherever you get your fish from.