1. City Pets

    1. City Pets

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    Houston, TX

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    City Pets

    3.2 (60 reviews)
    Open 11:00 am - 6:00 pm

    City Pets Photos

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    Dog and Cat aisle
    Lou C.

    Sorry to see how City Pets has becoming... This was not for me. I remember I came here a decade ago (now I remember why I hasn't been back). The employees never pays attention to whomever comes in. I was greeted by an ancient soda vending machine from last century. There were lots of customers. Most of them wore masks. I have to assume all employees were vaccinated because they didn't wear masks. I believe this store started with selling cat and dog merchandise, along with fish and birds. It is now shrunk to just half aisle in the corner of the store. The shelves are fairly empty. I only found one type of cat food and few dog food. I looked up and down several times for something to buy. I found litter box deodorizer. I grabbed one and proceeded to take a tour of store before check out. A giant cage is located in the back of the store. There were all kinds of exotic pets, not just birds in smaller cages in there. Fish tanks filled up most of store space. Lots of employees working to feed and clean the tanks. It baffles me as why those Asian employees shouting at each other. It was very unprofessional in front of customers. They should use walkie talkie if they don't want to walk up to each other. When I completed my browsing at store, I proceeded to cash register. There were 3 people waiting and one of them negotiating with an employee for a long time. A female employee walked to cashier looked like she was gonna open another register. But she didn't even pay attention to us waiting. There were no social distancing marker. Another customer breathing on my neck. I've had it. I put the item in the shelf and stormed out of the store.

    My clown loaches have grown a lot
    Larry K.

    I got my 210 gallon reef ready tank from City pets over 10 years ago and it is still going strong. I love the shop and the helpful staff. City Pets always has the hard to find freshwater fish I'm looking to add to my tank. Been going here for over 10 years and will continue my patronage.

    Nice tank
    Bich H.

    The owners and employees were very helpful. I was able to buy fish food and fishes as needed.

    The awesome Horned Shark!
    Pat R.

    This place has an amazing selection of fresh water and marine livestock! They have a few plants and all of a hobbyist's needs. I especially like the fact they carry fresh water sharks. I saw a horned and zebra shark this go around. The only drawback of this place is the customer service. There is a huge language barrier and you practically have to grab someone to get their attention. This location is not good for asking questions because the staff seem rushed. So my advice is have in mind what you want before hand and don't expect to have questions answered. Still love the selection though!

    Marquise A.

    This store is great for fish and comes with FREE fish lice!! I've been on the hunt for more fancy goldfish, the bigger the better, and hoped to support a local business rather than importing. I'd read good things about City Pets so decided the hour plus drive was worth it. Boy was I in for a roller coaster of emotions. Walking in I felt like a kid in a candy store there were SO MANY fish. I started looking from tank to tank picking favorites and ignoring any bottom sitters and bloody fins assuming it was due to over crowding. After seeing all the tanks a few times I slowed down to inspect the fins, body shapes and how well the fish that caught my attention were swimming. That's when I spotted the first one and then that's all I could see. Every goldfish/koi tank sprinkled with lice. So if you want lice 10/10 would recommend. (Took this picture to show a friend later realized you can even see a lice or two on it)

    Amy K.

    City Pets has a HUGE selection of saltwater and freshwater fish, so if you're looking for an addition to your aquarium, you'll likely find a good candidate here. Most of their fish seemed healthy, but I'm not a fish expert so I can't be sure. The tanks were all pretty clean, and the fish pretty active. It was well-organized, too. Like some other reviewers have noted, the service isn't too great, but if you can manage to catch a store rep's attention, you'll get what you need. In the back, there are several cages of birds like lovebirds, parakeets, cockatiels, and a few more exotic types. I saw a baby umbrella cockatoo the last time I was there, and I think several young cockatiels as well. I went to this store specifically to look for aquarium decor, so that's what I'm rating them on. Unfortunately, they didn't have anything too special. I've seen better selections at Petsmart. Just your run-of-the-mill pirate ships, treasure chests, and dragons here -- all dusty, too. Oh well! So, in conclusion: great selection of fish. Bad selection of aquarium decorations.

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    9 years ago

    Horrible service if you're not Asian. Older gentlemen who works the fish area doesn't know English. Many better choices around town.

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    Page 1 of 2

    Ask the Community - City Pets

    Review Highlights - City Pets

    Been coming here when I was just a little girl with my Dad and this is our go to pet store.

    Mentioned in 2 reviews

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    Pet Supermarket - Pet rocks

    Pet Supermarket

    (58 reviews)

    Meyerland

    I have never found the employees at this Pet Supermarket to be particularly friendly. Despite…read moreshopping here occasionally to buy food for my feral cat colonies and rescue cats, I am rarely greeted when I walk into the store. I have walked in many times and observed the employees gathered in conversations opposed to greeting customers. On my most recent visit, a 32-pack of Friskies was displayed with a $19.99 price tag underneath it. When I checked out, it rang up at $26. I pointed out the discrepancy, and instead of addressing it right away, I was left waiting while other customers were checked out. There were two employees present, and it seemed that one could have assisted me while the other continued working the register. Instead, I stood there waiting, unsure what was going to happen. Eventually, the employee who rand me up brought up a 24-pack that apparently matched the advertised price. The whole situation seemed to be an inconvenience for the employees, so I ultimately said, "Never mind." Then, I mentioned that the Pet Supermarket on Richmond, which recently closed, would have simply honored the displayed price. Jennifer responded, "We're not that store." My reply was, "No, you definitely are not." I shop here to buy food for animals that depend on me, and good customer service still matters. Unfortunately, this store consistently feels indifferent toward its customers. Pet Supermarket, you closed the wrong store. Time to hire people who actually look like they enjoy their jobs at a pet store.

    I prefer the Penthouse Pet Supermarket which is where you can hire famous glamour models…read more This is interesting because it's a lot different to some of the other pet stores we go to, with a few different product options and surprises, but it is similarly overpriced, much like Petco. I have a lot of cats to feed so I go to a lot of pet stores, overpriced or not. If it was cheaper, I'd come here regularly, just for a little variety. If you are into variety for your babies, and trying different products, would you like coming here. There are good and bad things about it, but because of price I couldn't give it more than three.

    City Pets - petstore - Updated September 2026

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