Everyone I encounter is so helpful and nice. The customer service in this store is great.

Okay so most of the 1 star reviews I saw have some issues. First of all the carts lock only when doing self checkout, and they only added that security measure because people were stealing carts(outside) mainly the homeless. Also as someone who has gone here for nearly a decade I can say that the employees are kind, courteous, and respectful of all their guests. So yea don't listen to these negative Nancy's and see for yourself how awesome this food lion is. read more

Don't ever go here. Most of their food is expired and/or rotting. Low quality. They close the registers at 7pm and so you have to self check out all by yourself, while the workers just stand around talking to each other. Absolutely ridiculous. I won't be coming back here, I knew I should have stuck with Whole Foods. You get what you pay for! read more

Food Lion - Workers standing around talking, making us use self checkout - Delis Near Me - Raleigh, North Carolina

don't come here on your days that you don't feel like dressing up they are going to think you are stealing lol , I bought dog food only and they were surrounding me during self check out and used a remote to stop my cart from moving once I was exiting and asked to see my receipt, they had been eyeing me from the start, I've went there a few times so they know me but anyways they obviously saw when I scanned the dog food and I was putting in my money and yet they wouldn't stop staring at me. Don't even bother to talk to the manager because you're never gonna get a hold of them. They picked on me and chose me even tho there was people around me but chose to stop me. I'm 18 and this is the first time I've experienced this. Protip: dress accordingly, because if not, they're gonna see you as a shoplifter. What a shame lol read more

I had the same experience as some other customers. I came in after dropping my son off at work to pick up cat food and a few other things. As I was scanning my items at self checkout, an employee stood within three feet of me observing my actions. After paying and exiting, my cart locked up, causing me to run into the cart and bruising my shin. As I was searching for the problem with the cart, a different employee came out with an electronic device to unlock the wheel lock. She told me that it was a security lock that activates when someone exits through the wrong door. I replied that I was exiting through the correct door. She agreed and said she didn't know why the lock activated. Now I have to drive around the rest of the day with a very painful bruise. This method of store security is absurd, in addition to being unsafe. read more

The food lion has great employees. Very helpful, polite and always smiling. I find the stores layout easy to shop. Always have good sales on products I like. They also have a great selection for those of us who can't afford the name brand products. The cheaper products are very good quality and we find them just as good if not better than the high end products. Foodlion has been our choice of groceries for decades. Keep up the good work. read more

Hi! yesterday, Memorial day, between 7 and 7:30 at night, I was at this location to do some shopping for a client. At the time of paying, I go to cashier# 2 that was with the light on but I did not see the cashier, I move to cashier # 4 and there was a boy helping another lady and he kindly told me that # 2 was open. and I commented to him that he did not see the girl. I turn and with a rather bad attitude she tell me "here I am" and turns her eyes to me and goes to his post. Then at the time of passing the products her attitude was much worse, she was quite angry and I asked her to put the items carefully and she did so reluctantly. Maybe she could have problems in her personal life, or she was probably annoyed about having to work on a holiday instead of being at home or in the pool with her friends, but no one is to blame for that. It is so easy to look for another job if you don't like it, or to find another way to make your job better. There are many people who need a job and cannot get it and she who has it, does not value it. I did not see her name, but surely you will know who she is, I do not say this to get you fired, I say it is to recommend that you change her attitude towards clients and you will surely see better changes in her life. read more

Nicole if someone have a title called Manager that individual should show respect toward customers and workers as well ....You have no Management skills and you could use few weeks of training or just choose a different career in life...Manager is a Leader not a Boss there is a big difference between the two and you have a lot to learn in that field because with this attitude that you have you won't lead no one and you won't have none of your workers and customers respect and cannot blame them ! If Food Lion wants happier workers they gonna have to replace her sooner rather than later read more

I moved to this side of town a few months ago and have visited this food lion 3 times since then, the first time I came in and was checking out a full cart of groceries with my friend and we noticed that we was surrounded by 4 people at the checkout and the lines was not that busy nor was I really giving it any thought but as I was proceeding to pay for my food I realized they was all staring and in my personal space, second time around it was not so bad but this third time was today two managers was standing there "on guard" as a customer who knew them obviously said as she was walking pass while I'm scanning my groceries alone in the self checkout and the manager replied "lock and loaded" and in that instance I was very uncomfortable they standing there just staring, no one greets you when you walk in and let alone while I'm checking out 2 managers standing there micromanaging me while I pay for my groceries and that was the last straw this environment is very hostile everyone stands and look at you like they are security smh I felt like I was being profiled, yes I called and spoke with the manager that said they locked and loaded but to me this needs to be addressed to corporate if you feel like you need to up security than hire a security guard instead and let the managers and staff continue to provide customer service HIRE SECURITY!!! Never again will attend this location read more

I love this store. The store manager runs a great store. Super clean well stocked.Produce the best in town and at a great price. I've stopped at Whole Foods, Publix's, Lowe's and Harris teeter for the price you can't beat Food Lion. I go in and can't find a ingredient for cooking they help me find it. Everyone wears a mask and they clean every cart. read more

after moving to Raleigh I loved this store. it was clean and well stocked. but the last couple of times I've found that items on sale do not ring up as such. After doing self check out I noticed none of the items on sale were noted on my receipt. I went to customer service where they didn't believe me so I walked the store with an employee who confirmed I was correct. The customer service rep was less than nice about re-ringing the items and giving me a refund. REALLY!!! with the outrageous costs of groceries these days, buyers beware of this Food Lion location! read more

I shop at this Food Lion every week and am pleased with the Hot Sales and markdowns. It is in a convenient locations with lots of parking. Most of the time they are fully stocked, but once in a while they are out of something. That can happen anywhere so I don't mind. The employees are friendly and willing to help if you can't find a product. read more

Clean store, employees friendly, good prices, well stocked. Items are displayed logically and easy to find. I was even able to use a competitor's coupon at checkout. read more

The produce is fresh. The store is clean. The staff is friendly and helpful. The prices are reasonable. Big warning: check expiration dates. I had to return something once, and now that I'm looking more closely, at least half the time I find expired items still on the shelf. Granted, I buy items with low turnover (such as organic salad dressings, etc.), but they should be a little more on top of their inventory. read more

Not a bad place for quick stop to pick up a few items. Sometimes they have a fairly good sale on somethings. Ample parking staff helpful.

Great Food Lion. Clean. Well laid out. Nice employees. Best prices, like all food lions. Really enjoy shopping here.

Wow. While I didn't think I'd ever step foot in a Food Lion again, I did.... and I don't regret it. Growing up with Food Lion I was never really impressed by their selection (or lack thereof) or quality. After a couple of bad PR incidents I never thought I'd be back, but I happened upon a store recently and my opinion has changed. While Food Lion won't become my go-to grocery store, I was impressed on how they've cleaned up their layout and updated their produce and wine selection. Their seafood selection is still lacking (almost none-existent), but they've done a good job bulking up their quantity and quality of items. Many of the produce items I got were of equal quality that I would get at a Harris Teeter or equivalent. While Food Lion is still not up to that standard (note that you have to load up your groceries to check-out, and that cigarettes are front in center), they're doing a much better job of trying to capture your business. read more