I switched providers this year to this office and had my first appointment with N.P. Heidi Larson!…read moreWhat a kind, caring and knowledgeable N.P.! I felt her compassion towards me right away! She listened to all of my concerns, gave me suggestions and orders for preventive testing that were becoming due! I never felt rushed but genuinely cared for! I'm so glad I switched providers this year and will continue to see her as I go into my Medicare years. I feel confident that she will look out for my health!! Thank you Heidi Larson!

I am beyond disappointed. I have PPO insurance and I have never had a front desk employee tell me I…read moreneed to find out myself if my insurance can be taken at a doctor's office. My insurance can be taken anywhere in the world but suddenly this location is making me do the leg work to get verified? Don't waste your time here. Bad attitude all around.

Dr. Fakhoury has been our Primary Doctor for about 11 years. Hands down, the best Doctor anyone…read morecould wish for. He is kind, caring, compassionate and a seasoned Doctor who takes his time in assessing you. For those people giving Dr. poor reviews because they have to sometimes wait long hours, please note that unpredictable situations arise daily and that will determine how the day unfolds. With that said, if you have an appointment for follow-up blood work and a toddler with a cough and high fever comes in.......it is not rocket science, they will likely take precedence. Maybe some of you have never visited an emergency room. Same concept! I too have experienced waiting hours to be seen with an appointment. Instead of getting worked up about, I understand that this is how it is at times and par for the course. All patients, and there are a lot, will get the same great service I get ....and THAT TAKES TIME. Prior to meeting Dr., in my previous 20 years of seeing other doctors, I have never had a Dr. assess me for more than 3-5 minutes and then send me off; I thought that was the norm. I say all of this because we have a high level of respect and praise for Dr. He has taken such excellent care of my husband and I, as if we were family. He and his staff always go above and beyond/go the extra mile to rule out a certain concern or illness and take whatever extra steps necessary for the issue at hand. I have personally experienced, and have also seen with other patients, where the staff work into their lunch hours to ensure all patients are taken care of. We know we are in great hands with Dr. So much so that when our insurance changed last year and tripled in cost, to continue with the same insurance that Dr. accepts, we discussed our options and finances in great length. We opted that is well worth the extra expense to continue receiving priceless, top-notch care (with no regrets). I hope you read this Dr. Thank you, thank you, thank you for being the one-in-a billion Dr. you are. We are so blessed to have you.

From friendly staff answering phones to being helpful with sending in prescription refills, this…read moreoffice is wonderful! Plus the amazing care from the doctor and PA, and caring nursing staff, makes this a fantastic place to go when I need doctor's care.

I have been a patient of Norton Delgado's practice for quite some time now, more specifically under…read morePA Nick Knowles care. Nick is an amazing PA that truly cares about his patients concerns and well being. Unlike other physicians Nick always goes above and beyond what is required of a PA and makes sure you leave the office feeling content and informed. Highly recommend Delgados family practice!

I went in for a regular well visit…read more I liked Dr Norton's disposition and her care for my concerns. I felt the quality of was definitely on point. As far as the staff, well, the girl that's literally the face of the office when you walked in did not seem like she was having a good day and didn't seem very friendly. At all. Outside of her poor interpersonal communication skills, the other staff seemed to be pleasant enough, but I would like to feel like I was welcome in the office rather than a stranger.... perhaps, a few more smiles, a few more hellos, or maybe a couple "welcome " would be advantageous for people who have white coat syndrome, like me. Just saying. And it's not like they were are hard a work.... I could hear them shooting the sh!t and laughing amongst themselves. Anyhow, I'd recommend Dr Norton and Delgado to everyone and anyone, because what it comes down to is quality of care. Hopefully they have a high turnover and be able to get some friendly faces in there. Oh! And all these reviews where I saw that they don't get back to you and they leave you hanging... yah, NO.... that was NOT my experience at all! They responded so promptly to so many of my crazy inquiries. And I cannot tell you how good that was for me.

I was looking for a place to do my immigration medical exam for the second time since the last…read moreplace i went to was almost $500 and an hour away from me. this was the first place i called and they told me it would be $285 to start and if i needed vaccines they charge per vaccine. i was told the most i would pay was $500 and i wasnt able to pay that and i think the lady realized that so she gave me options on where i can get the vaccines and they would write an rx so i can go somewhere else and get them and just send them the paperwork. that to me was a good sign so i decided to come here and the Dr was very kind and explained everything thoroughly. He also showed me how the last medical exam was filled out entirely wrong and explained to me how it was supposed to be filled. I honestly feel God put this place in my view because last time i got my medical exam the place i went to was packed and terrible service, here you actually are treated like a patient. i recommend this place to anyone who needs to do their medical exam!

Called because I was looking for a civil surgeon for immigration. I didn't want to get the vaccine…read morerequirements and there's a moral and religious waiver for it. I think the person who answered the phone wasn't aware that you could do that. She insisted that it is required.

I called in stressed out about my situation visiting urgent care and the ER with kidney stones and…read moreinfections. Getting nowhere and running in circles. The staff got me in to see Dr. Barag the same day! While explaining the situation to Dr. Barag he says, "why didn't you call me?!" I was beyond grateful and immediately put to ease! He is very straight forward and solution driven to get you to other specialists and really encourages getting multiple opinions. I was grateful for his care and recommendations.

I have been a patient here since 2013. Dr Barag is not the issue. I think he is a pretty neat Dr…read more However, his office staff is another story. They screen the calls and tell patients "we can't help you" before the Dr even is seen for an issue. They cut you off on the phone, have zero phone skills or manners. They say they will call back and they do not. I referred my adult daughter to this office because I do think Dr Barag is one of the best, but she has not once had a good experience since becoming an adult. She is now looking for a new Dr because of the rude and unprofessional office staff. I think I will be doing the same. This is not true health care. Sad times.

Very nice, caring, and always there to help. And saved my life, very clean, honest a big 20read more

Communication is horrible, even the pharmacies are frustrated. My mother is on several medications…read moreand they fail to approve them. Consistently to where she's in pain. Also, her high blood pressure, which she could have a stroke. They don't communicate at all. And if you review the bills that they send to the insurance company, you'll see that they are way overcharging for their time for appointments.

I have been coming for more than 15 years, and every time I come it always makes me angry and…read moreraises my blood pressure even more. This is all caused by the employees who work there. They're all just getting paid for nothing, extremely lazy. Every time I try to call, it is extremely difficult because they never pick up the phone. One time I asked one of the employees why it's so hard to reach them by phone, and she just answered, "We're busy, you're not the only one calling!!!!" But every time I come in person, I almost never hear the phone ringing, and that's because they set the phone to silent!!! I have never seen them being truly busy, except for being on their cell phones. Every time I do blood work, I am supposed to be called within at most 3 days for the results--whether it's fine or if I need to come in to see the doctor if there is something serious. But I almost never get called unless I take the initiative to call and ask for the results. And they can immediately pull up my results and read them to me. When I ask why I was never contacted, they always say, "We just got the results from the lab," and this is just bullshit!!! Even when I come before my appointment time, I still always have to wait at least 1 or 2 hours before being called in. What I can say is that all the employees there are super lazy and useless, they don't care about the patients at all. Dr. Kim is basically okay, nothing special. I actually liked PA Song more, but he no longer works there--I don't know why. And until now they still don't have another PA. I have decided to switch to another doctor because I can't take it anymore.

Dr Kim has been mine and my husbands Dr. for over 20+ years. He has an amazing bedside manner and…read morelistens and guides you to the correct medical professionals. He recommended a neurologist when I told him my husband was having memory issues and now he will be getting treated with the newest Alzheimer's Drug! Dr. Kim and his staff are wonderful!

We have been going to this doctors office for 6 years and absolutely love the service we get. Yes…read moreit does sometimes take a little time to get the doctor you want, and might have to wait a while in the waiting room, but doesn't that prove the point of how good they are? I personally have never waited over an hour. Bottom line is, fantastic doctors, fantastic staff, couldn't be happier. If your only health care concern is time, try Kaiser, and pray, you'll need it.

Dr. Sandra Fotce Obrowski is an outstanding physician who genuinely cares about patients and takes…read morethe time to listen, explain treatment options, and provide thoughtful, professional care. Every appointment I've had with the doctor has been positive, and I have complete confidence in their medical expertise and commitment to patient well-being. It's clear that patient care is a top priority for the doctor. Unfortunately, the experience is consistently diminished by the office staff. Communication is often poor, phone calls go unanswered or unreturned, and scheduling issues seem to be a recurring problem. While the doctor deserves high praise, the front office staff could benefit from significant improvements in professionalism, responsiveness, and customer service. It's disappointing because the quality of care provided by the doctor is not reflected in the overall patient experience.

I selected John Fargan office since I seen positive reviews on Google. Upon doing some research I…read morecame across Apen Family Medicine and seen ratings, It's horrible !! I reached out this morning to Apen Medical Reached out to inquire about same day appt. Since I'm fighting SHINGLES -Spoke with a Tina or Gina who's took my call. Very rude, condescending persona. She provided me with a rapid response " If you're a new patient I HAVE NOTHING FOR YOU, you can go to urgent care!" I asked if she can clarify to why I cannot be seen and she couldn't Answer. All she responded with is I have nothing for you.. I will be making contact with INS to change doctors office. Dealing with enough stress from Shingles do not need any more from a RUDE office.

I have had nothing but great care through this office. I have several chronic conditions and feel…read morecompletely heard and cared for by all staff members. They have gone to bat for me when there have been issues with referrals and needed tests. I am so grateful to have found a medical office with the care, expertise, and compassion I have found at Aspen Family Medical.

He cares for his patient. On Hand Doctor . You can tell Dr. Caspe if you have any concern about…read morehow you feel. He will send you to a specialist about the concern you have. He listen to his patient. His associates are polite and pleasing.

Totally unprofessional, and the staff are rude He doesn't…read moreseem to care about his patients. Very entitled to his opinion he is difficult to reach when you need