I got a flat tire on the freeway and made it to America's Tire on my spare. I originally came in…read morehoping to find a used tire since I was on a very tight budget, but they don't sell used tires. They do offer free tire repairs, which I think is an amazing service. Unfortunately, my tire couldn't be patched, so I needed a replacement. Eric (I hope I got his name right) went above and beyond to help me. I explained my situation and let him know I was trying to make it until payday later this week. Instead of just trying to sell me the most expensive option, he took the time to find a tire that fit both my vehicle and my budget.

These guys are awesome!! They are knowledgeable, experienced and friendly!…read more I had to get tires on my 5x8 trailer as well as a 24' trailer. They accommodated both, flawlessly. I worked with the manager, Pat. But the whole team gets two thumbs up!!

I had an excellent experience at this tire shop. The team was professional, honest, and very…read moreknowledgeable. They provided outstanding customer service, explained everything clearly, and completed the work efficiently. It's not easy to find a business that truly cares about its customers, but this shop exceeded my expectations. I highly recommend this tire shop to anyone looking for quality service, fair pricing, and professional workmanship. Thank you for the excellent service--I will definitely return and recommend you to my family and friends! Always Sam , Muhammad and all stuffs are excellent

I was on my way to Reno with hotel reservations for the night when I noticed one of my tires losing…read moreair pressure--dropping below 20 pounds. I stopped in Auburn and called four different tire shops, but every single one told me they couldn't fit me in until at least the next day. Frustrated, I called The Tire Depot, and they told me to come right down. When I arrived, they already had six or seven cars outside with guys working on each one of them, but they still took my car in immediately. The team quickly inspected the tire, found the nail, and first tried a plug. When that didn't hold, they pulled the tire off and patched it properly. From start to finish, I was out of there in about 30 minutes, and the repair only cost $30. Absolutely amazing service--fast, friendly, and honest. I can't recommend these guys enough! Also, they were kind enough without even asking to go around and check the air pressure in all three other tires. I thought that was outstanding service.

Took my 2018 Subaru to Auburn tire to have a brake inspection done after taking it to a corporate…read morerun tire center for a second opinion. The corporate tire center said I needed rear brakes with new calipers and new rotors.. Auburn tire took it out for a road test then put it on the rack came back in and said you don't need brakes. You have 4 mm on the rear and six on the front. Come back in a few thousand miles and we'll change out the rears and turn your rotors. I'm glad I went there because the other place was gonna charge me $658 for work I didn't need to have done.

Jeff was very helpful. I called and was told to come over immediately, and without any delay he put…read moremy car up on the lift and switched my tires around which solved a vibration problem I had been having. This took about 20 minutes. He took the time to show me what was wrong with the wheel that was causing vibration and explained issue thoroughly and clearly. He was of the utmost professionalism. Based on my experience, I recommend this business to anybody looking to get their tire problems solved!

This morning on my way to work my tire pressure warning came on, it was a nail in one of the tires!…read more Luckily Big Brand Tire was down the street from my work, so I took it in when they opened at 8am. I was greeted and processed promptly, I left my car there since I didn't need it, got a call around lunch time and picked it up. Very friendly staff and the best of all they fix tires for free!!! If your tire meets a certain requirement. Thank you very much for a great service! Highly recommend this place.

Sam and Big Brand tires were a complete lifesaver! My friends and I were on a road trip and found a…read morebubble on our tire. Sam got us in and out with a new tire, with excellent service and a fantastic experience. The waiting room was clean and air conditioned. I would definitely recommend this place to anyone looking for tires!

I'm traveling cross-country and had a tire issue after a storm. The team here got me in…read moreimmediately, treated me with kindness, and made sure my car was safe to continue driving. They went above and beyond during a stressful situation and didn't even charge me what they could have. I'm incredibly grateful--this kind of service is rare and deserves recognition.

Oh my, where do I start. Noticed that one of my back tires was leaking slowly and my sensors were…read moretelling me that something is going on. Had the bad tire filled with air yesterday- well, went flat last night. So now, went to les Schwab in Auburn- over the phone, they said to come over, it can be fixed with a plug and there's no charge. Well, after an 1.5 hours waiting- they told my husband it wasn't fixable- over the phone my husband said we're not ready to buy new tires yet since the tread wasn't bad and just want the plug. After waiting for a while, they finally started on the car but wouldn't plug the nail hole nor put the original tire back on. The manager and head guy came out- my husband told them calmly repeatedly that we're not buying a tire yet but to please put the tire back on so we can leave! Huffing and puffing, finally they put on our spare tire, threw the original tire into the back and we drove off. Went down the street to tire repair, the one in front of grocery outlet- guess what. They said "no problem -come back in a hour!" So how come, Les Schwab wouldn't do what were asked and yet another establishment did it without any doubt! My husband will not return to Les Schwab anymore for any of his car business! The other couple at the Les Schwab said he dropped his car off at 8am- was told it will Be ready in 2.5 hours; he did errands and by 1:30 his car wasn't even looked at yet! Incredible! Terrible service and not reliable!

The owner is great reasonable and quick service can't beat the prices I take all my vehicles there…read moreand deff the tire shop for me

Excellent Service to replacing my bad rotor and making my vehicle safe again!…read more This owner is honest as well as having an excellent mechanic! Thank You so much!

My Toyota Van broke down near Colfax earlier this year and I got a tow to Car & Truck Pros on a…read moreFriday afternoon. The owners were incredibly kind and friendly, and extremely helpful. I immediately felt as if I was in good hands. Even when they were needing to close their shop for the day, they drove me to a safe place to sit and wait for my husband to pick me up. They were able to do the needed repairs on my van and were very thorough in their diagnosis of the issue. I cannot thank them enough and I know if I run into car trouble on the 80 again, I will definitely use this shop!

Amazing trustworthy car repair shop. They're so kind and helpful, not out to upsell you. Great…read morepeople, great service, great everything. Very satisfied customer.

Take my word for it, Rich is as honest as they come. I am not a mechanic but in almost all cases…read morehave done my own repairs and upgrades for over 40 years. My recent situation was a 'simple' repair and upgrade requiring a lift, and a 4 wheel alignment. So I found Auburn Service Center by referral from my smog guy (Thomas at California Smog). Took my car in for inspection and an estimate ... shocker ... a mechanic 'building up' the repair costs? Rich tells me there are also some 'other' things needing replacement (a bent rear trailing arm and a front sway link). Rich SHOWED me his concerns and sure enough it was just as he said. Final cost ($398.15) was still below the $450 - $600 I was expecting to pay and it included the additional work. Bottom line is, I have no reservation using Auburn Service Center for all my future repairs, possibly including some I would typically do myself. Oh, and my car now drives straight as an arrow with hands off the wheel, so it was a good alignment.

Linda and her crew did a phenomenal job fixing up my car despite the fact that it was a complicated…read moreprocess. They went above and beyond to help ensure that the process was a smooth as possible. The team has great customer service and they are super transparent and fair about the pricing of services. They're also very patient with me asking a bunch of questions as I work on being more knowledgeable about my car. 10/10 would recommend to anyone looking for a reliable mechanic shop in Auburn.