I've been going to Ford's for 15 years and have always had very good experiences with them. I highly recommend them for all kinds of vehicles. I have a Ford truck and a newer Lexus, and Ford's has been great with both. If you are going to buy a used car, Erik can evaluate the condition before you decide to buy it. read more

I have had my cars serviced over the years at Ford's automotive and they provide excellent service and fair prices. Erik is the owner and he is very thorough at explaining what the options are for repairs and maintenance of your vehicle. His staff is very knowledgeable and they are never pushy or try to upsell their service. I would highly recommend them. read more

Ford's Automotive Service - Auto Repair Near Me - Costa Mesa, California

I've been back now for years for everything from service to advice. Eric and Ford's are smafrt, fair and a real gem

Found this business on Yelp. Went for an oil change without a reservation but they took me anyway. In a little over an hour, they change the oil, windshield wipers and performed an overall service check. Highly recommend this business and ask for Eric. read more

Unparalleled professionalism, communication, and honesty. We've been going to Erik for 20+ years - he's incredibly knowledgeable. Always a pleasure, couldn't recommend Ford's enough. read more

I super appreciate how nice and genuine Eric is at this repair shop. The under carriage of my car got torn up (drove over something that got kicked up on the freeway) and he was able to throw my car on a lift, show me what was wrong, and let my car stay parked there for two days until my insurance provided tow truck could come and pick my car up. Not to make this about being a girl, but - I appreciate that Eric was so many things: friendly, kind, quick, knowledgable, respectful... I've had my oil changed here before as well - pricing was decent, the job was finished in adequate time, and I wasn't upsold. There was no real pressure at this shop, which is huge for me. So often, I feel like women will walk into automotive places and feel pressured into purchasing and doing and blah blah, when it isn't needed. There was none of that here, which was really refreshing. This review comes with high regards and a strong recommendation. Support local business and stop by this place if your car needs work or just a normal tune up. You won't be disappointed. read more

I was in Costa Mesa for the week from out of town, when I experienced car trouble. Ford's Automotive was recommended to me as reliable car service. I took my car (Ford Edge) in, explained the issue and my dilemma, Eric evaluated the situation, explained my options in detail. We agreed on the best and correct way to do the repair. He ordered the part, when the part came in we set an appointment to bring the car in as I had no other transportation and some time constraints so I had to wait while the repair was done. The repair took approximately 2 hrs. and I was on my way. Eric was very kind, honest, respectful and informative. I felt he went out of his way to do the job in a timely manner based on my situation. As a senior citizen and a woman I did not feel uncomfortable or taken advantage of. Thank you to Ford Automotive! read more

I came here a year ago before I was moving to Yosemite! They did an awesome job at fixing my car right up to drive up there! They seem to really care and know what they are doing! The only reason why I missed a star was because the pricing was a bit much for certain things I had done. But they do give you excellent, quality service ! So it makes up for that! One thing I did love was not being upsold! Thats extremely appreciated and helps to build trust between clients and business! read more

Turned away my business. The window regulator broke in my 2010 Escape, causing my door window to drop down and not respond to the motor switch. This is a problem I have experienced before. The part is not one repair shops stock. I went to the Ford dealership on Harbor Blvd and even they had to order it from their warehouse. I was working under the assumption that having the part would expedite the repair. I prefer to support local small businesses which is why I did not have the dealership make the repair. I picked up the part and took it directly to Ford's, in its factory sealed box. To my disappointment, Ford's turned away my business. While the staff member was polite, he told me they have a policy to not install customer provided parts. This is a genuine Ford part not an aftermarket knock-off. It did not matter that they would have to acquire it through the very process I had just completed and had the paperwork to support. Ford's policy literally sent me to a competitor. The rating is based on the policy not the company's performance or quality of service. read more

At this point I haven't even gotten a phone call back . In a way good for me not going, who knows how long they wouldn't fix my car. I am only writing this review because I called once just like everyone on ells to get a quote. They did pick up and told be they where very busy, fine . I finally was able to make time to make an appointment but I call three times already and no answer. I left two voicemails and no call backs. I hope they get better with the customer service. I know I don't have to go here and I can go anywhere ells but I felt that they need to work on there answering the phone. read more

I always like to support local business that's been around a long time. Eric at Ford's was extremely helpful and knowledgeable. I need the oil changed on my 2016 F-150. Very helpful and very fair prices. Great work!! read more

As a single woman who knows nothing about cars, it's hard to find an honest mechanic who will only recommend work that truly needs to be done to my car. I trusted the dealer, but turns out they were convincing me I needed things done to my car that I really didn't. I asked around and found this place. Eric is a superb mechanic with an outstanding local reputation. I'm done being taken for a ride;) read more

Erik Brown at Ford's Automotive is the man. He is very helpful and treats you exactly how you should be treated when your car need servicing. Ford's cuts out the BS and tells you what needs fixing today and what can wait until next time. Their prices are decent (who said fixing your car is cheap) and you are never up-sold on things you don't need. I have been going to Ford's since the late 90's and have never had a bad experience. I used to have an American SUV and now I have a Japanese SUV. Both have been treated with tender love and care. I wouldn't take my vehicle anywhere else. Thanks Team Ford's Automotive! read more

Great service & hospitality! I know there is a lot of mechanics out there and it can be difficult to pick who you want working on your car but when it comes down too Ford's automotive I don't hesitate to leave my car in the hands of Erick & his team. Erick is transparent and will tell you what you need to hear not what you want to hear. read more

ERIC IS THE BEST!!!!!!! He has been my mechanic for 25 years plus. He is always accommodating, and the service is phenomenal. I've run into some rough patches before and he goes out of his way to ALWAYS help me. I originally found this place years ago, thinking it was for specifically for Ford vehicles. But then I found out it wasn't, and I was so impressed with the service, I kept coming back. Honesty and integrity at its finest. I would give 10 stars if I could!!! He has helped me immensely!!! read more

Usually, I'm nervous about bringing my car in to have it serviced. Not at Ford's Automotive! These guys are extremely honest & friendly...plus! they treat my Toyota Matrix like it's a Bentley! I always leave with a smile, knowing my car has been taken care of...GREAT Service! I wouldn't go anywhere else. read more

After getting ripped off at the dealer for years, I finally found Erik. He's honest and provides quality work. I highly recommend taking your car in the next time it needs to be serviced. read more

Eric at Ford's automotive was super helpful in diagnosing an electrical issue on my car. Other than the wait due to the part, everything was smooth sailing and there's nothing he could've done to make it any quicker as the delay was on Ford's end in Detroit. Overall fair price, great service and very easy. Will be using as my local mechanic moving forward. read more

Horrible experience calling to bring in my Ford F-150 truck. Talked to Victor who was more than happy to serve a Ford family member. When I called to bring it in was denied service by the lead tech saying "I don't want to chase down issues". I believe this is why it's a service shop! I work in Costa Mesa and will continue to spread the word of a horrible first time engagement. read more

Erik Brown @ Ford's is a man with great integrity and vast automotive service knowledge who really cares about his clients. He is a rare breed in this industry. He understands most people are on a tight budget and only sells what you need to keep your car running safely and properly. Erik treats his clients like friends and family and makes us feel comfortable and confident in his service every time we visit. It's no surprise he doesn't advertise. All his clientele do that for him voluntarily. There's no one better in the industry...thanks Erik! read more

Erik is the best! Honesty....integrity...very reasonable pricing...no upselling...no lying....no opportunism/exploitation Very articulate..intelligent...responsive ...customer oriented...gives thorough explanations Been going here since the 90's. read more

I have an older car with a lot of miles on it. It's the blue 1993 Saturn SL in the far right edge of the Yelp photo. I was originally going to a mechanic who was part of our extended family. However on my mother's recommendation, I brought my car to Eric's shop. Over the last few years he has become my friend. His patience, good nature, graciousness, and commitment to ethical business practice has earned my loyalty. He has helped get me out of a jam more than once. I tell everyone about Ford's Automotive every time car repair comes up. Now, I am writing the review he deserves. read more

Fords automotive is the best independent shop in the business. I am a Service Writer for A large BMW dealership and still take my non BMW car and recommend this place to all my non BMW clients. They work is excellent and Erik and Ford the owners are the nicest people and so knowledgeable. The prices are very fair and the technicians have years of experience on all makes and models, Wish more places are like this where you can depend on the quality and integrity. read more

I have taken all makes and models here for advice. Better than normal repair labor rates honest parts prices and quick service. Never had a bad experience. read more

I've been coming to Eric for 15 years now. He is honest, quick, and he'll do his best to come with the most cost effective solution for whatever your auto trouble is. AND he is super nice and friendly. I'm lucky to have a mechanic I can trust!! read more

I cannot say enough good things about this place ... I trust and appreciate Eric to the utmost ... my family and friends have been going to his family business for years. I won't consider going anywhere else. read more

Supplementary review - started hearing evil $$$ noises from the transmission, instead of doing any service himself Erik gave me a referral to Orange County Transmissions and they took care of it. Great guy! read more

Ford's Automotive is excellent. My 2002 Suburban list its brakes and Eric inspected it right away and took care of the problem! 5 stars!

Eric at Ford's has been taking care of my GM suvs for 15 years. Honest estimates, professional repairs and He stands behind his work. Nothing but good experiences at this shop. read more

Ford's is a great shop. Completly trustworthy and professional. If you want the job done right then Ford's is the place.

Getting your car repaired is always frustrating, especially when you're not mechanically inclined and you don't know what's going on. I've been to Ford's a few times now, and I've always felt like they treated me fairly, told me what's going on with my care and given me options. I've never felt any pressure, and they're always pleasant to deal with. read more

I really like Erik Brown. He is trustful. Fix what needs to be fixed and nothing more. Prices are reasonable.

I've been going to Ford's Automotive Service for as long as I've been driving... 40+ years! I unfortunately don't live nearby any more, but I still go to Ford's. I drive about 15 miles to have my car serviced at Ford's because the owner, Eric, and his technicians are trustworthy and competent. They do quality work at a fair price. On occasion I've tried other mechanics that were closer to home, but I always go back to Ford's. Great people, quality work at a fair price. read more