I love the management . Accountable and honest . Will recommend the way to repair the vehicle . I love the quality of their work and service is excellent read more

Wow! Very impressed. First visit to an outside company after my dealer warranty expired and I was treated so well by Victor. I needed an oils change and he communicated so well and explained everything in detail. I will go back for any needs for my Range Rover Sport. I have found a new partner to service my vehicle and am so happy! read more

Victor always treats me the best and their work is always fast and truthful! They are the best in town! read more

European Import Service - Auto Repair Near Me - Costa Mesa, California

I have been using these guys for years now for all my cars. They are amazing. They will overall just fix your problems. Always reasonable pricing. A few times they have even told me to go to the dealership because the dealership would fix something under warranty even though that loses them business. I had another time where I was quoted $4k to fix an oil leak by BMW and this place fixed it for $350. I recommend them to everybody I know! read more

Victor was great! My car was ready the same day. He was incredibly helpful and polite.

Good price timely repair of our supercharged Range Rover brakes, tires and suspension

Thank you Victor for helping for helping me for the last 2 years! We need more mechanics like you in this industry. You're one of the only few mechanics who isn't afraid to touch my Italian car! Also who isn't over priced read more

European Import Service - Auto Repair Near Me - Costa Mesa, California

great service! very kind and works quickly. I've taken my car here twice now and he has been great both times

Outstanding service with a great attitude and high level of professionalism. The team was respectful, attentive, and made the whole experience smooth and stress-free. Highly recommend. read more

Great experience here so far! They helped me out with an issue on my Jaguar near the end of the day and was able to resolve the issue before close. read more

free diagnostic, kind and helpful. They helped me out in real quick time and honestly are up front and they don't have any hidden agenda.

They seemed to be concerned w body work and kept quoting me labor ($3500) and before telling me I needed a new timing belt, suspension and body work. He also added "you look like a rich girl" (that was awkward) "but if it's money we can work something out". Dropped it off to get fluids flushed and an oil change. None was done. read more

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I had my Bentley towed into this shop as mice chewed through some wires, engine was misfiring and smoke coming from the crossed wires (turns out these were mass air flow wires). Later on the owner gave me an estimate of $2500 to repair, I thought this was excessive but they claim to be "Bentley Specialist" per their website, said it is a lot of work as the wires are under the engine and not easy to access. I have dealt with mice in this vehicle before, it was never this expensive but I went ahead with the repair as the owner seemed trustworthy and the vehicle was already at his shop. They said the car would be ready in a few days and they will contact me when done, after a few days I called him to ask when will it be ready and he would repeatedly say later today but yet would never call. They had the car for over a week and supposedly they could not figure out why the car still is misfiring but it was running better than before and they said it can be driven home. They also wanted more time time to dig in deeper to find the issue, obviously more money. I told them I am picking up the car as is and will be there in an hour, my thoughts were if they couldn't figure how to repair it by now they either did not know what they were doing or they are milking it. When I arrived they still had the car on the lift and were putting it back together, still not sure why car was not ready after I gave them an hour notice. I limped the car back to my garage where it sat for close to a year as it was challenging to find a HONEST/COMPETENT Bentley mechanic. I eventually found a reputable Bentley shop in San Diego, had the car towed there and he immediately found the issue (2 bad coils) fixed the issue for $600. There is no reason this shop did not check the coils/sparkplugs, they have a scanner and it showed a misfire on cylinder 1 and 12. This is basic mechanics 101, I have a scanner and this was the first issue that popped up. These were the error codes before I dropped off the vehicle and same codes after I picked it up V000769 - Cylinder 1 P0301 - 002 - Misfire Detected , V000786 - Cylinder 12 P0312 - 008 - Misfire Detected. In addition, I asked them multiple multiple times to send me pictures of the wiring repair before and during the repair, they acted clueless and they never sent any pictures. After I picked up the vehicle and paid the bill, I requested pictures again and they sent me some random pictures and none which were of the wires they repaired and now I know exactly why. Enclosed image are the wires they repaired, I felt like an idiot once my new mechanic showed me the repaired wiring and he was flabbergasted that I was charged $2500. My new mechanic said he would have charged me under $500 and he is in a shop that specializes in only high end exotics. To add insult to injury they did not even use heat treated wrapping for the wiring, they used regular electric tape which is currently unraveling in the enclosed pic (the red circle is where the wiring connects to the engine). You would think a Bentley Specialist would know a W12 engine will get hot and to properly wrap the wiring or even engine for that matter. In addition, I later was told you should never drive a car that misfires as all the excess gas that does not get burned off goes into the exhaust and destroys the catalytic converters. I wasted a lot time dealing with this car on something that should have been easily identified and resolved. Not only that the car registration expired, I could not renew the registration as a smog check was required, car would not pass smog back then due to the misfire and I had to transfer the vehicle to non operation status. As of today the car wont pass smog as it is having catalytic converter problems. I had this car for over 10 years, not once did I ever have a cat problem and the cats are very expensive on this car. I should also mention they charged me an additional $20 for gas. I would not recommend this shop. read more

European Import Service - Auto Repair Near Me - Costa Mesa, California

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Victor is a gem! He took great care of me and my Audi SQ5. It's so refreshing to find an honest, hard working mechanic who cares about people. I trust this business to do quality work at an honest price, which is not always easy to find in today's world. Thanks Victor! read more

Highly recommend European Import Service! I took my car here after the local Audi dealership tried to price gauge me. Victor and his team gave me a fair price, fixed my car quickly and had great customer service. Will definitely be coming back. read more

They're too expensive. They quoted me $200 for an oil change for my BMW three series. I might as well go to the dealership for that much.

Don't bring Italian cars here. It should be called German Import Service, not European.

Had my sons car towed here from another shop after spending a ton of money to get the head gasket repaired. The last shop couldn't fix the car, it wouldn't run without overheating or being in limp mode. Then eventually wouldn't even start. This shop had the car running before the end of the day. They went through everything and found that the relays were grounding out, wire harness wasn't properly connect to the crank sensor and they fixed the sticky thermostat that had just been replaced with the head gasket. It's been 3 months and my sons Audi is still running better than ever!! read more

Victor at European Import Service was amazing and thorough! I got my oil changed for my 2020 BMW with new filters for less then the dealership! Easy checkin, great rates and location made my choice to go with European Imports Service a "no brainer" Thanks so much Victor, I'll see you again! read more

We had and always continue to have an incredible experience with Victor and his family. They are honest, fair, priced, and knowledgeable. Do not look anywhere else for repair or servicing needs for any European import vehicle. Thank you!!! read more

Exceeded my expectations. I called this morning and scheduled a time to bring my Audi in for a service light that came on. Victor was very friendly and got me a same day appointment. He was honest and truthful with me and I left within 30 minutes. I definitely will be a repeat customer. Thank you!!! read more

Victor took care of everything and was a pro! On my 2001 Mercedes, I had some minor damage to my front bumper area and my radiator fan. Victor made it look and run like new! Not only that, the final bill was below his original estimate. Very happy with Victor's company, European Import Service. read more

I took my car over here as it is very close to my workplace and would've been convenient. I had some work I needed to be done after a hit and run, to front of my Audi (it's a lease and so I needed the work to be PERFECT). I was taken care of so well, that it felt like back in the day when my father would help me with my car problems! I truly felt like it was a family member who had my best interest at heart. Not for one second did I feel cheated, or taken advantage of. I felt safe and in good hands! We kept in touch with text throughout the process for updates or questions. And I just got my car and it looks PERFECT!!! Thank you so much Victor!! Really!! read more

European Import Service - My whole bumper and grill were destroyed & It looks brand spanking new now :D - Auto Repair Near Me - Costa Mesa, California

I'm updating my review as I've now taken my car here three more times. Last August, I bought a BMW 335i with the N55 engine with 76k miles on it. That's the mileage where things start needing replacing on the e9x model. I've had the HPFP, rotors, and intake pipe now replaced here. Each time, Victor has been great with the service and telling me what the cost would be up front. And they get the job fairly quickly, meaning I get the car back the same day. I'll continue to bring my car here. I should also mention that my partner has had his Mazda diagnosed and the brake diaphragm replaced too. read more

European Import Service - This is the place I bring my bimmer. - Auto Repair Near Me - Costa Mesa, California

So impressed! I took my car for repairing air injection hose and Victor fixed without using an expensive BMW OEM part so I could save money. Great service and skill!! read more

European Import Service - Air injection hose - Auto Repair Near Me - Costa Mesa, California

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Victor and crew absolutely incredible!! They are quick to respond, helpful, and above all else - they are as honest as they come. Really appreciate this team and their crew - don't wast time going to other mechanics, these guys will do right by you upon first visit. 6 STARS read more

My broke down on the side of the freeway because my car was mixing the coolant and oil with each other. I towed my car all the way from Glendale to here and he was nice enough to stay a little late to let me drop my car off. He was very fast to give me a quote (it took him 1 day) and it was a free consultation as well! I was always in the loop of what was happening to my car and as a female it was nice to know that I wasn't being ripped off or treated poorly! It only took them 1 day to fix my car after they got the parts which makes it so convenient because I drive my car far distances for work. If your car has any issues this is the place to come. 10/10 customer service and will always give you the best pricing available with quality work! I'll never be taking my car anywhere else but here! read more

My husband brought my BMW here after the dealership tried to gouge us on two repairs we didn't even need. Victor was kind enough to run a free diagnostic and put my mind at ease that the car was fine. He was also very helpful in explaining what was going on and answering all my questions. I will definitely be taking my car here from now on. read more

I took my C250 and Victor and his team did a great job Victor kept me updated about the progress of the car along with recommendations of future fixes I have been bringing my cars here for over 4 years Great service I highly recommend this shop read more

I wouldn't hesitate to return or recommend this shop, great service and price! My A/C went out during the hottest times of the year and Victor, Specifically, accommodated my car into his schedule and got me fixed up fast and with a great price. Thank you, Victor! read more

I have a Volkswagen 2008 Rabbit vehicle. It's a great car but it is starting to run down and I need someone who is knowledgeable and is willing to help me. Mr. Victor is an Honest man who helps you to know what is out there in the market, and for clients to be economical. I had engine lights come on and instead of trying to get my parts fixed like most auto shop guys, he tried to even tell me what I could do to sustain this current situation. This is really rare nowadays among lots of owners. He was extremely knowledgeable and I trust in him for his service, and I will absolutely come to this shop to get my engine replaced and will recommend anybody who has european cars and need someone who you can trust for service, the knowledge, and for price. read more

Got a Porsche Macan in June 2022, so it was time for an oil change as I just hit 10K miles. I called this place after finding them on Groupon, but this is not at all like other businesses on Groupon, in the good way! They are so professional and the service is TOP TIER. Don't worry about bringing your luxury vehicles here as they know what they're doing (: Will be back for my next oil change, this is one of the only places I'd trust to do it right. Price is amazing for the service. read more

European Import Service - Spacious waiting room (: - Auto Repair Near Me - Costa Mesa, California

I really appreciated how quickly they were to communicate and how honest they were with pricing! Would try again in the future!

My boyfriend took his car here to victor and he was helped right away! Victor treats you like family. He drove the car and was able to diagnose the problem so fast! Fortunately it was just an oil change and he took care of it immediately! He was so nice, efficient, courteous, and straightforward. We appreciated his service and look forward to come back! We were in and out in about 20 minutes! That's never the case at other service locations! read more

I got in a car accident and was able to take it to Victor here and was really really happy with my final product. Short turnaround time even after he told me it would take about two weeks it only took almost barely 7 days with all the insurance quotes and claims, and not only that, but I had a couple other major scratches from other hit and runs on my car and he took care of them without even filing it through the insurance or charging me for it. Even after all of this, he also mentioned to me that he can give me almost half off if not more for an oil change if I need it. Incredible customer service and phenomenal work. If you truly love and care for your car and want it to be in good hands, this is the place to be. Lastly, he also gave my car a wash and lightly cleaned the inside as well. How much more can a business give you!! read more

I'm very happy with the service I received at European Import Service. My Range Rover Long Wheel Base is out of warranty so it's always scary to take the car in for service, you don't know what you might have to pay or what you are going to get. The owner is very professional, the prices are fair and the work was done quickly and thoroughly. I will be back. Mary Newport Beach read more

Excellent service and a fair price! Victor is the man, we had our Mercedes in the ship for some repairs and he was honest, fair and fast! We'll be customers for a long time! read more

I had the pleasure to bring my Audi Q5 for the 60k service and I was amazed by Victor professionalism. He was knowledgeable and he gave me so much extra attention! I would really recommend this place to anyone! Thank you from Stefano & Paola read more

Victor was reliable, helpful and honest! Excellent experience servicing my Porsche MacanS.

A good and thorough job is valued above all else. Delay from not the right parts but they got the right ones and I am happy with a job well done. I will be a returning customer. read more