The staff are UBER friendly and the diagnosis and treatment that we got for our cat was EXACTLY…read morewhat he needed. The total amount of treatment that he could have received could have been $1400, but the vet (Dr. Marrs) explained very patiently what we could do as a minimum treatment, and only add more if needed. Our cat is doing great now and it doesn't look like we even need more treatment at this point! She completely solved the problem with minimal cost / work. I see this as a mark of professionalism - she really knows her stuff. And I appreciate this. Simple solutions are the best solutions, and she nailed it. Thank you North Fork!!

I almost never write negative reviews. If you look at my history on Yelp or Google you will see…read morethat when I leave a review it is almost always positive. I am not someone who tries to attack a business online. The only reason I am writing this is because I feel I was genuinely disrespected and wronged, when I simply just wanted some accountability and integrity in return for their miscommunication and failure to produce lab results when they said they would. It is concerning to take a loved one in to find out what might be wrong, trust the clinic to handle it, and then be left hanging for days wondering if something serious is happening and whether they need immediate attention. On November 13 I brought my dog, Buck, to North Fork Vet for a checkup (vomiting in-digested food and red itchy paws) and paid over three hundred dollars for full bloodwork. I was told the results would be ready that night or the next day. No one called. Wanting to be patient and give them time, I didn't call back right away. It wasn't until Tuesday, November 18, that I finally reached out since it had been several days with no updates. I was told a veterinarian would call me soon. No one called. On November 24 I called again and was transferred to Ben, the manager. Instead of solutions he gave me excuses. He said the doctor had personal matters (this is 11 days after the fact) which I completely understand, but that doesn't help me get any closer to answers. I had paid for important tests and still had zero information about my dog's health. This morning, after an already frustrating conversation, Ben called me back. He did not have results. He called only to tell me that the owner of the clinic "tried to call me and left a voicemail." That is where everything fell apart. My voicemail has been full for over two months. I got ahold of AT&T and into my account and opened the call history and there were no incoming calls from the vet on Nov 18th. I didn't have any incoming calls that day only 3 outgoing calls, 1 of them was to NorthFork Vet at 9:23 am (the call that I made to them to try and get an update on the labs). Here's the thing, The clinic has my email on file. If they truly reached a full mailbox, they could have easily emailed results. My phone number has been the same for thirty years, so the claim that a message was left is not true unless they were calling the wrong number. I was frustrated, and I am honest about that. I never yelled, but I was emotional after paying for tests, getting no results, being told different stories each time, and then being blamed for ignoring a voicemail that literally could not have been left. When I tried to express this, Ben said, "I don't know what's wrong with you." That comment to a worried pet owner was unacceptable. He then told me that he would no longer be working with me or my dog. Honestly, once trust is broken I understand that. He said my money would be refunded, which I appreciate. It was truly never about the money, I just wanted to know that Buck didn't have any major complications. What shocked me was that he also said the veterinarian would not be calling me at all anymore and that my dog's lab results would be emailed with no explanation from any doctor. I did finally receive the labs today from North Fork Vet, but now I have to go to a different vet and pay more just to have a professional walk me through the findings. North Fork may have been in business since 1984 and may have a good reputation, but none of that changes what happened to me. I paid for lab work and never received a single call from a veterinarian. I was given conflicting explanations, told things that were not true, blamed for a voicemail that cannot exist, and eventually dismissed entirely. I am writing this so other pet owners know what can happen. No one caring for a pet should feel ignored, blamed or disrespected like this. I wish the clinic the best, but I am extremely disappointed in how I was treated and how this situation was handled. To leave on a positive note, thank you so much for taking care of Buck for the first couple of years. We really had nothing but positive outcomes until recently. We wish things had ended up differently. Dog bless.

I went in for a visit with our new puppy. I agreed to some things and declined some others. At each…read morestep the fear mongering was layed on pretty hard. This was not done with conversations about facts, but with statements lacking nuance and assuming that all people who are not vets are idiots. This veterinarian may not be for you if you believe in species appropriate diets, spacing out vaccines, using titer testing, or any attempt to engage in dialogue that goes against their beliefs. I was treated like I might lick my uncleaned counter after prepping raw meats or like I might lick my fingers after picking up dog poo in my yard. On the positives, they do have good weekend availability, fairly reasonable pricing and if you are 100% on board with Western Vet medicine without need for intuition or nutritional approaches, then you will like most of them. There are some truly great people at this vet clinic & not every experience has been negative. My review is based on their unwillingness to have the pet owner be a part of the process and to not being open to dialogue about different approaches to nutrition & care options.

We took our sweet heart- Shetland Sheepdog to them on a Monday - he was bleeding profusely from his…read morenostrils. He had started bleeding on Sunday - and we could not find an emergency vet open that had available appointments - but ended up at the one in Shingle Springs - DO NOT USE THEM. It was a horrible experience with them. They took him away from us - and would not let us stay with him and put him in a cage in the back room for over an hour. They even wanted to anesthetize our boy Elgin to get x-rays of his sinus and chest. They did not seem to care that he was a senior - 13 yrs. almost - and doing that would have killed him on the table. They even had the nerve to bring us the 'orders form to sign' which had that they were going to go ahead and anesthetize him anyway - if I had not caught that on the 'form tablet' before I signed - he would have been killed at that clinic. He turned out to have an oversized heart - and a 'dark mass' in his chest. The bill was around $800 for that one visit. The doctor wanted us to go to Loomis Basin Clinic and have a CT done on him the next day - what a stupid vet - they have to anesthetize to do a CT. Do NOT use that vet!!!! The next day - Monday - we called around and found that Companion Vet Clinic had an opening to see Elgin. When we got there he had started bleeding profusely from his nostrils again. BUT, they put us in a room WITH HIM. The vet tech came in and turned out she used to be the x-ray tech at Loomis Basin and did the CT's for this type of condition - probably tumor (cancer) of the sinus. She said that he would not have made it through the CT - age and the end results would have ended his life. Furthermore, she told us that that procedure (even on younger dogs) is brutal and does not end well - most can't recover or even tolerate the surgery (which would be after the CT). SO, we let our boy Cross The Rainbow Bridge with the help of the staff at Companion Vet. THEY ARE THE BEST PEOPLE WHO REALLY CARE DEEPLY ABOUT YOUR BELOVED PETS. Highly recommend them. And we found out they are open - emergency hours - on the weekend. They made the arrangements for cremation and everyone signed a beautiful card to us about our boy Elgin. So. Take your pets to the BEST - COMPANION VETERINARY CLINIC!!!!

Dr Hass is amazing!! She's focused on getting your animal…read morebetter. My previous vets were taking shots in the dark Dr Hass got test results so she could have a tactical approach.

I have been in the Auburn area for 20 years and been a client at several vets......During that time…read moreI just could not find a vet that was a good match for me and my dogs... And then I found Dr Haas.... ! She is compassionate , has a soft hand with the dogs and is a detective in finding a difficult diagnosis ! so fortunate to have found her !

Dr. Chandler and Jennifer are two of the most compassionate people that I've come across in the…read moreveterinary field. True angels on Earth. I scheduled a hospice consult for my sweet 13 year old lab and received a quick response with a call from Jennifer. Even though I never met Jennifer, I felt like she was holding my hand during the whole process. When it was time for our hospice consult, Dr. Chandler came to our house and assessed our boy along with going over quality of life. She even gave him a treatment before she left to see if it would help his mobility. After the consult, I received a very thorough email from Dr. Chandler giving me a breakdown of my dog's prognosis along with some treatment options. She reached out to other mobile vets on my behalf and provided helpful links for every option of care that she gave me. Jennifer also followed up to check on Oakley to see how he was doing. When it was time to make the decision for me to let him go, I texted Dr. Chandler (after hours on her day off). She still responded. She came out a couple days later to our home and we were able to give him a peaceful goodbye on our lawn, which was his favorite place. Dr. Chandler treated Oakley with such care and dignity from start to finish. Jennifer also called me again to check on my wellbeing a week after we said goodbye. Dr. Chandler reached out to me on a Saturday to let me know she had Oakley. He was ready to return home. She worked with us on getting him back and even went as far as matching the tissue paper to the color of his fur for the packaging. She also included a beautiful dog card along with his name which was handwritten. It lays against the paw print and clipping of his hair she gave us. I hope I provided enough details as to why Love Always is not only the best, but the only option I would ever use when having someone take care of my beloved companions.

Omg. We never we realized we could havr someone come to the house and our kitty never wouldn't…read moregone to the vet. So after some research and heavy sad discussions, we found Kelly and Love Always. You're a mess because you are dealing with the worst thing you absolutely don't want to do....but? She made it so amazing. We wouldn't have changed a thing. Kelly was actually available to come earlier than expected ( as we unfortunately needed her to ). She was calm, sweet, patient and soothing. She was so loving with our helping our 19 year old kitty Jet go to her final sleeping place. Every question answered, everything already thought of. She gave us the option to leave her with us, take her/cremate and return, or cremate and have her hang with other amazing pets. We received follow up texts and emails and then finally got this card where the majority of my tears finally came. Luckily I had posted our initial experience, a pal saw and was able to help another pal, Puck, help take his final nap Thank you SO Kelly and Love Always. Highly recommend. And finally able to post with way less tears....barely

I lived in Colfax for 15 yrs and Dr Peggy was my vet! She took great care of my animals and they…read moreloved her! I have been to her home and seen her animals both cats and dogs . The thing that impressed me the most is that while housing and caring for many, many cats you could not detect any odor from litter boxes! I have 4 indoor cats and have trouble keeping odors under control. After I moved to PA I decided I missed having cats (at the time I had none) and wanted a Scottish Fold so odors course she was my 1st choice. And my Sushi is wonderful! I got all of her medical records and shot records. My vet in PA was impressed with what I was given. As a former dog breeder I was also impressed both with all she did for Sushi prior to getting her and the contract she had me sign. I highly recommend her and I still consult with her via email if I have a question about something my vet has recommended. She is always very gracious and helps me out with info. Barbara Schwab

AWESOME place, vet, Dr Peggy, and staff. Kind. Happy. Helpful. Knowledgeable. Could not have gone…read morebetter. My cat felt it too, and was CHILL with it and them all. Diagnosed his injury, treated him and hes back to normal. Glad they are here

I can not recommend this clinic enough. This is a general practice/primary care and not an…read moreemergency clinic. We have 2 dogs, one is a dog reactive lab who without judgement is given accommodations the best they are able. We have 4 cats, 3 of whom are barn cats. They are helpful in working with me to determine what is feasible and reasonable for them. Our 4th cat is a very fractious tortie who has an autoimmune disease. Dr. Grimes has provided me more education than the internal medicine specialist we have seen for this cat. She also spent time and effort researching without us asking to figuring out how to reduce her GI and blood panels from $1000 to $600 by going directly through Texas A&M GI Lab rather than a typical lab service. Blood panels are expensive no matter where you go, I have never had a veterinarian spend this much time and energy fighting for us financially. I find this clinic to be one that empowers animal 'owners' to be able to provide the best care for their pets in a vast range of lifestyles. They clearly love animals and do everything they can to support the humans too. The vet techs and administrative team are kind, friendly, and knowledgeable. Our pets are our family. This clinic treats us like family too. There are 6 5-star reviews that 'aren't recommended, which if taken into consideration bring the rating for this clinic up to 4.3 stars.

We used to go here for our pets and would recommend it to others. They seemed nice at first but…read morethen we started having to go more regularly. Not sure if they just didn't like us but I do tend to ask a lot of questions when my pet is sick; I want to make sure I'm doing the best I can for them. I think a vet can be a great resource to understand what the issue may be, especially when you're paying hundreds of dollars for help. Every time we came here, they treated me like I was a nuisance and like they just wanted to win "the argument" rather than explain what I was wondering about. Very annoying and frustrating when I'm worried about my pet and just want to know what to do and they're worried about...??? I don't know. Trying to look good? I just want my pet to feel better. They also really pushed their own products ($$$) and higggghly discouraged buying them anywhere else. Hm... I also agree with the reviewers wondering if they get a commission for sending people to Loomis Basin because they're aggressive about going there specifically and no where else in an emergency. Not the kind of people you want on your side during an emergency. We don't go here anymore. It was convenient and close but the several vets I've seen at Northfork happily answer all my questions and then some and seem to actually care about animals over their ego and how much money they can suck out of you. Definitely don't recommend this place anymore.

Customer service. Our vet is closed on the weekend and we are new to the area. Our chihuahua…read morewho weighs 7 pounds got his first tic and we did not have the tools to remove it. We were told they didn't have time to remove it and they would need to do a full examination before. Which would cost about $250.00 plus. We explained our vet was closed. We went to Gold country and as soon as we walked in they were so kind and friendly. The removed the tic and showed us how to do it and they even clipped the dewclaw that was bothering my dog. We asked the cost and there wasn't one. WOW!! Of course Vetco is corporate and out to rake you for every penny. Won't be ever going back ever

The doctor and vet tech that euthanized our Sunny girl are ANGELS!!!!!! SO MUCH LOVE CARE…read moreCOMPASSION. Our hearts are broken as we loved her for 11 years. Bless you folks...SHALOM

Thank you meadow vista vet and Dr Haley and staff . They truly care ! We appreciate you and your…read morestaff !

Update: Weeks later MV Vet responds on yelp with about what is expected as an update, what I did…read morenot expect was blatant lying....I was NEVER asked for more diagnostics, I 110% never EVER turned down any additional testing, I also was NEVER told to take her anywhere else besides the initial night before I took her in when I was advised I could take her to emergency care if I thought she might not make it through the night, at that point she was fine and I brought her to MV vet the next morning and it was not what MV vet is attempting to make it out to be...their BS reply is just to try and save face when they dropped the ball....lies lies and more lies, it's been almost a month and not a single person has contacted me....this is flat out ridiculous lying and false information to try and save face at a failing vet.