Quick, fast, professional, and did great work. Wife is happy, I'm happy. @yelp. The fact that I…read morehave to write an 85 character minimum is ridiculous.

Great customer service, super friendly and did an excellent job soldering my necklace.read more

Very friendly and knowledgeable people, customer service was top notch. Got engagement ring and…read morewedding ring resized. Quick service and rings came out perfect. Absolutely adorable puppy dogs you can play with too and just all round great place. Will be back.

Hubby did a unique thing for me. He got my favorite ring, my engagement ring, fixed for me- the…read moresetting was too small. (We went to another area one but he got a bad feeling about the owner, so he found another one, closer to us.) Imagine my surprise when I saw the beauty when I opened it up. It is just one of the most incredibly sweet things that my husband does for me. I know that I am lucky. I do a lot of different tasks at work so I no longer wear it during the week. I do wear it sometimes on the weekends, though. I'm afraid that it will get broken again. It is my favorite ring, so I am babying it. But if that does happen, we will come back here to get it fixed.

Thank you Darlene for helping my now husband. My ring is perfect & I love it. Couldn't be happier.read more

I TOOK 4 weeks AGO a couple of watches to change the battery, a Diesel and a Gshock with which I…read morehad been using for 3 years and I never had any problem, after they gave me the watches I went to a pool and my Gshock began to fog up and eventually to turn off completely, I took it and they told me that they were going to send it to be checked, after two weeks I did not receive a message or anything, but until I asked them how much longer it was going to take, and they told me that they were going to check how the process was going and they did not answer me anymore, until I insisted again today, and they sent me a message saying that I had suffered damage in the circuit and that they could not fix it and that they would let me know when I can go through it. ??????? They didn't close or seal my watch well when they changed the battery and they don't want to be responsible, it's not even that expensive but simply. DON'T GO TO THIS PLACE.

Great store and staff - Tori and Danny are always super pleasant, helpful, and efficient. When in…read moredoubt, Tori will steal the show. She once navigated me through a whole series of decisions and spent 3 hours of her life reassuring that every detail I wanted would be in the final project. Maybe she belongs in the company bio as well? ‍ Promises kept, customer for life, thanks team!

Danny, Tori and the entire staff are amazing. My friend recommended the store to me 7 years ago and…read moream thankful that she did! Ironically the owners of jewelry store I went to for 30+ years is their family! They are so helpful with coming up with custom jewelry ideas that are unique. I highly recommend them for any type of jewelry needs!

Called them to get a quote on a repair. They were very nice and professional. Took my friend's…read morebracelet there and the price changed from what they advised me of over the phone. I will still return there because they were friendly and courteous. I just didn't like that they seemed to be dishonest about the pricing up front otherwise I would've given a 5 star. The place was clean and service was fast. Same day. I still believe they have good prices for repairs.

First i want to thank Artash Family for such a Great quality of service and product!…read more This family owned Jewelry shop will take care of all your Jewelry Needs, Artash himself is very nice, very knowledgeable and HONEST if you consult or asked him he will answer you directly. Which is so hard to find a jeweler that you can trust with your valuable item $$$ After my first service of adjusting my engagement ring and getting appraised and having my diamond checked, which was such a great first experience and quality of work. We came back to have a my novice sketch come to life. Ive been wanting to have my 14k white gold open bangle get personalized with my daughters name on it for so long but then finally this year before giving birth to my son it was such a perfect timing to have both of their names on it. Brought my ugly sketch lol go Artash and on the spot my vision was tweaked by the expert and ta-da he turned my old bracelet and loose diamonds to what i was visioning but WAY better! So if you need a jeweler this is your guy, this is the family owned place you want to see! I also had a chance to interact with Artash wife over instagram she is very nice hoping to meet her one day at the store. Will definitely be back with more sketch in mind.

They did a great job and were priced fairly. I'm very happy with their work and won't hesitate to…read morego back to them for additional repairs.

UPDATE: Your reply is full of inaccuracies, insults, and you basically called me a liar, whereas…read moreyou are the one lying to save your own face. You stated things that are simply untrue but I am not going to bother clarifying your errors. I was going to remove my review because I actually felt empathy (something most are void of these days), but after reading your reply, I will keep my review in place. I can never understand why some businesses as yours cannot take any responsibility for your failures, then you twist and distort the truth to make you look innocent, as you place the blame on me, the consumer, making me look bad. So when a customer has a problem with your business, you automatically throw them under the bus? Unbelievable and disgusting of you. It must be a defense mechanism or just a sleazy Vegas thing. Goodbye. *** Been thinking about this review and felt it needed to be said. I came in with a new $2,500 musical pocket watch with a defective front lid that I wanted fixed; it didn't open to a 90-degree angle and the music kept playing after the lid was shut (which should turn off). The watch repair person (Alfonso) wasn't available but is only there for the first two hours in the morning. Not convenient for customers. One of the girls, Angie, told me to leave the watch there and he'd look at it. I wanted to talk with him personally so she took some photos of the watch and told me she'd talk with Alfonso in the morning. The next morning I called but he wasn't there or couldn't talk on the phone, or didn't want to. Angie got passive-aggressive with me and said I should've left the watch -- totally overlooking that she told me that she'd talk with him. I was told to bring it in. Two days later, I brought it in, talked with Eric (Alfonso's assistant) who was super nice, then Alfonso came out to talk with me. My first impression of him was a big sigh and a look of frustration on his face while looking at my watch. He told me to leave it with him to see if he could fix the lid -- no charge if he couldn't. I accepted and left the watch there. I asked Eric how long it would take and I was told two weeks. Seemed like a long time to troubleshoot a lid but fine. Two weeks went by without a word. I called and asked about my watch and was told to call Alfonso the next morning. The next morning I called and he asked me if I could wait the following Monday. That was fine. Monday came and they were closed. I called and left a voicemail. Never got a call back. I called Tuesday morning and talked with Alfonso. He then told me to come in on Thursday morning. As I was trying to ask him questions about the repair status, he kept putting me off and wanted to get off the phone. It was frustrating trying to get some simple information about my watch but it was like pulling teeth to keep Alfonso on the phone for 60 seconds. The next day (Wednesday) Alfonso called me (first time anyone called me). He asked me to come in now. I live in Boulder City and couldn't just drop everything, jump in the car, and make that ridiculous drive up to Green Valley. I still couldn't get solid information from him. Thursday morning I went in and asked the other girl there if I could see Alfonso. She seemed less than thrilled for some reason. Snooty. Alfonso came out with the watch and he explained what he did (I think?) but vaguely. I asked if the music stopped now when the lid is closed. He said yes, though not seconds later the watch started playing the music with the lid closed. Alfonso looked like he was in a hurry, took it in the back, did who-knows-what, and came back out less than a minute later. I looked at the girl and said the watch was sitting here for three weeks and she mumbled something under her breath in a rude manner. The music stopped playing when the lid closed. Not sure what he did but probably bent the lid to engage the button. As for the lid opening, he couldn't fix it. Not sure why. I didn't fully understand, but couldn't fix it. No charge. Alfonso was nice enough but made no excuses or apologies. The watch was there for three weeks and a day, and not much was done to it. I took the watch and left. A few days later, the watch started playing music again with the lid closed. What a colossal waste of time, driving, and leaving the watch there for three weeks almost untouched when I could've found another jeweler to fix it. The girls who work there are rude curtsy children, but Eric was the only one there who showed genuine friendliness and respect. To think I was about to buy one of their pocket watches in the display cabinet, I decided not to because of the overall bad service I got. I won't be back.

Dawn is absolutely amazing! I went in to have my grandfather's gold diamond ring melted and made…read moreinto a pendent. She completely captured every aspect of what I wanted and to top it off, told me it would take 2 months to finish, it was done way before that! Talk about under promising and over delivering! She was super attentive during the process and was very easy to keep in touch during the process! She was super fair with pricing. I'm so happy I found her. If you have any type of custom jewelry do not hesitate to reach out to to them. A true professional!

Dawn is the absolute sweetest. She was not only very fair, but incredibly understanding and easy to…read morework with. I'll be recommending her to anyone looking for a smooth and thoughtful experience.

THE place for watch and jewelry repair. Impeccably reliable, knowledgeable, AND reasonably…read morepriced... l go nowhere else...

Friendly and quick service thank you for adjusting my watch bracelet length in such a quick manner…read more Definitely take your watches there!