Easy process to purchase my first motorcycle…read more SEAN was a pleasure to deal with. Once I let him know exactly what I was looking for he made it happen. He followed up to make sure that I was safe & happy! FLORENCE in finance did her best to explain all of the numbers. Start to finish the process took less than a day. Parking lot is located in the front. Would recommend asking for Sean if you are in the market for your dream bike & are looking for a straightforward experience.

I am disappointed with the service I received from the service department regarding a tire issue…read more When I called, I explained that I had a tire warranty but was unsure how the warranty process worked. The employee I spoke with was rude and appeared to be carrying on a separate conversation while I was speaking, causing me to repeat myself multiple times. I then asked if there were any appointments available that day. I was told no and that I would need to schedule an appointment. When I asked who I needed to schedule the appointment with, the employee replied, "With me." I then asked what the earliest available appointment was and was told Wednesday. When I stated that I was hoping for something sooner but would take Wednesday if necessary, the employee suddenly said, "Oh wait, wait, we have a Tuesday slot available." The interaction felt unprofessional, dismissive, and unhelpful. I would expect better customer service, especially when calling with questions about a warranty and scheduling service. I hope this feedback is addressed so future customers receive a more courteous and attentive experience.

My bf and i had such a good experience coming into this location to shop, he needed to get a new…read morejacket, new battery, and a new helmet. Successfully got it all and some extra goodies for me ! :) Matty was so helpful, patient, and informative ! Thanks Mirielle for ur help as well! :) The Royals.

BUYER BEWARE -- MY EXPERIENCE WITH BELLMORE HARLEY-DAVIDSON…read more I strongly recommend that anyone considering purchasing a motorcycle from Bellmore Harley-Davidson read this before signing anything. My experience with salesman Tony was extremely disappointing. During the sales process, I was told that several items--including the GPS, warranty, service, and alarm--were included in the deal. I relied on those representations when agreeing to the purchase. After the deal was completed, I discovered that $1,850 in additional charges for those items had been added to my loan. That is not a minor misunderstanding. That is a significant amount of money, and it completely changed the financial terms of the deal I believed I had agreed to. I immediately challenged the charges and demanded that the situation be corrected. To their credit, the finance manager ultimately reimbursed me the full $1,850 in cash, and I have a text confirmation documenting that reimbursement. But here's the problem: I should never have had to fight to get that money back in the first place. A motorcycle dealership should operate on transparency and trust. If a salesperson tells a customer something is included in the purchase price, the customer should be able to rely on that statement--not discover after the paperwork is signed that thousands of dollars have been added to the financing. The fact that I ultimately received my $1,850 back does not erase the experience or the complete lack of confidence it created in the transaction. My advice: get EVERY promise in writing, scrutinize every line of the purchase agreement and financing documents, and do not assume that anything a salesperson tells you is actually included unless you can see it in writing. I walked into Bellmore Harley-Davidson expecting to buy a motorcycle and trust the people selling it to me. I walked away feeling like I had to fight to make sure I wasn't charged for things I was told were already included. Tony and Bellmore Harley-Davidson: this is not how you earn a customer's trust--or their repeat business. Five stars? Absolutely not. My experience: 1/5.

I have had four bikes worked on here and It has always been a pleasure. I like the personal feel…read moreyou get when you go to South Shore Cycle. The parts you want are ordered promptly and you know exactly when they arrive. Terry can get you ANYTHING you need for your bike, including older makes and models. There are many shops that I have patronized in the past that will forget to call you when parts arrive or your bike is ready because they're too busy -this does not happen at South Shore Cycles. Its a smaller shop, but it has a family feel to it.

every time I've had my bike there everything was done right my bike flies. The tunes were good and…read moreeverything done on time. John Gallagher

Shout out to Sean at Power sport in Brooklyn after having a horrible experience in Queens Honda for…read moremy Honda shadow motorcycle I ran to Brooklyn after getting high recommendations to go there. I ran into Sean who write a way helps me with a my flat told me to bring it in. He'll have it ready for me by the afternoon and surely enough if it was done taking care of no problem super helpful about my own motorcycle, which I wasn't too familiar with yet so shout out to everyone there I highly recommend this place if you want a professional, to do work on your bike thank you.

This will be my second review for what I believe to be the best motorcycle dealership I have ever…read morehad the pleasure of dealing with. If you want quality custom service and to be treated like family, this is the place to go. I have over 40 years of riding experience and highly recommended this place. They sell every brand and will find the bike you need one way or another. Love this place!!!! , Jorge M.

Had to get my bike towed yesterday after an attempted theft that left it immobilized. Andrew…read moreprovided excellent service: - had a truck dispatched to my address in the Bronx just over an hour after I contacted him. - driver called me to let me know he was 15mins away, arrived at the scheduled time, and was very helpful, friendly and professional when strapping my bike to the flatbed. - driver texted me to confirm delivery to the appropriate person in the dealership's service department, with photos. - price was reasonable given the distance that needed to be covered (across boroughs). Would definitely recommend this and would without hesitation use him again if the need comes up. 10/10

Wow. I came across this gentleman in a search for motorcycle towing. I don't bother with positive…read morereviews; I go to the negative reviews, keeping in mind there are usually two sides to any story. In this case, though, there's some consistent negative threads regarding his behavior that should give anyone pause when considering his service. The people leaving negative reviews can't all be wrong. Too bad.

Andrews a cool guy my scooter broke down with a flat he stop by my house pick it up and we had a…read moregreat conversation. And his prices are great.

Horrible and rude. Unprofessional. Was told to "go fuck myself" after I simply told them their help…read morewas no longer needed (they had given me a huge attitude when I asked what the estimate prices were for the move - reasonable question, as a customer). Save your money and don't go to them. The headache and blatant disrespect is not worth it.

This is an update to my May 2, 2024 Review:…read more At length, about six months after HMS sold my Kymco scooter, I finally heard back from the business: a settlement check - with a letter of apology for the failure to notify me of the sale, and my share of the proceeds. My share was about 25% of the proceeds from the sale. I regarded the settlement as perfectly unfair, and returned the check to HMS - with a letter that detailed my complaint. Again, months passed - awaiting any response. At length, HMS readily agreed to a revised settlement. Yet again, months elapsed until I received a new settlement check - with another letter of profuse apology for the delay. None of this would have occurred without my persistent effort to contact HMS - for information updates regarding the sale of the scooter. My year of contact with HMS leaves the impression of business practice that is almost unimaginably scattered and disorganized. I do not know why HMS appears to be so overwhelmed with routine business tasks. Still, I do not believe that HMS is engaged in any kind of deceptive business practice. Let's hope matters will improve at HMS. Meanwhile, customers would do well to expect the unexpected.

I bought a preowned 2012 vespa 300cc last April, and it's a great machine! The Hampton MotorSports…read moreteam were super helpful and patient with me, as I wasn't sure if i wanted to go pre-owned or grab a brand new vespa. The store has a great selections of new models and preowned rides. I actually traveled from Brooklyn to buy my Vespa here. Strongly recommend!

I can't say in words how happy I am with these guys. They serviced my scooter and now it's running…read moregreat. They also offer a scooter rental so I rented a scooter until mine is ready. Thanks guys

I've been bringing my Voro scooters heee for maintenance / repair for a while and it's always…read moreexcellent service and honest work. 100% recommend!