I have been with Los Angeles Self Storage and I have always received excellent service, my unit is…read moresecure with air conditioning and they always accommodate with speedy service.

Nope! Taking my business elsewhere. This place is in horrible condition, takes freakin' F O R E V E…read moreR to fix things (the 6th floor was damn near horror movie pitch black for MONTHS. Changing lightbulbs is really that hard??) and ok, they email you out of courtesy, but it seems like I'm getting a, "we will be inaccessible on such and such day(s)," email every time I turn around, that is, when I'm NOT getting a, "We're raising your rent...again" email. The icing on the cake is, the people who work here are rude, sarcastic, patronizing and don't lift a finger to help. I am mildly--but clinically, with the papers to prove it-- learning disabled, and when I requested that someone SHOW me how to get to the other elevator (because the main one was broken AGAIN) she laughed and said, "It's REALLY not that hard" without moving an inch. Packing my shit up and finding a new space asap. The rates are MUCH better at Safeway and Safkeep anyway, y'all! Ditch this overpriced shithole.

This review was meant for Feb 2019, but it sat in my draft for the past 5 years. I have no idea…read morewhat is happening to the business today in 2024. The male owner was very kind and welcoming, and storage rates were reasonable. I think we should be fair in rating the place because you get what you pay for... Don't expect to come into an expensive storage facility. I didn't see any trash or cockroaches, so that was good enough for me. As you should with any boxes, always seal the gaps properly. Good luck

Best affordable storage in Koreatown! If you need a place to store your stuff, look no further and…read morehead to this storage, U-Lock! Love the staff, one of the friendliest people you'll ever meet. Would give it a 10/10!

We needed a storage space in short order due to a seismic retrofit (how LA!) on our garage and I…read morecalled around to several storage facilities in Hollywood and found the LA Security Storage folks to be the nicest, most approachable, straightforward people and decided to check it out. As context, I'm a storage unit aficionado having rented units on 4 continents and currently holding two in two other states and one in Europe. I clearly have a problem that's informed me... and have seen the great, the mediocre, the bad, and the downright ugly. LA Security Storage earns 5 stars (GREAT!) from me because: 1. The staff is professional and you feel like (in all the good ways) that you're dealing with a family-run facility where they care about customer service. Curtis, the manager, runs a great ship. 2. The facility itself is unique if you take a moment to take a look at the building. The old school human-operated commercial elevator is great and there have always been carts available when we needed one. 3. The unit itself was clean and easy to access, we never had any issues getting in or out and there were no weird/odd/hard-to-place "storagey" odors that I've experienced in other facilites. The facility is super-duper clean, too. 4. Parking. Always able to get a spot and unload/reload easily. Woo! As for the hours, they may be shorter than other companies and that requires some planning from customers. Not a big deal, it's ok, just plan ahead. Thank you LA Security Storage team, you're the best!

I stumbled upon this Yelp page searching for the phone number for LA Security Storage. I've been a…read morecustomer for 10+ years and have always appreciated their very courteous service and a very, very clean facility. The location is an A+ and I feel my possessions are safely stored here. Most of all I appreciate their very competitive pricing.

I recently chose Glendale as my valley stop for my items…read more Its a brand new facility and its very clean and well lit. Erick has been very helpful and everyone is very nice. I highly recommend this place.

Do not rent here . I rarely leave yelp reviews, but my experience here merits one. I toured Trojan…read moreand was offered a special deal - 3 months at 50%, and after that $120 / month for a 10x5. They put the unit on reserve for a week for me until I was ready to move in. When the day came, I called the unit In the morning to ensure it would be at the above rates we spoke about. They confirmed yes. When I arrived 1 hour later with all my things AND the movers, I'm told that the 50% deal has ended and they also increased the price to $140/ month within the hour. Total curve ball. My movers had to wait on the parking lot while I researched a new place to rent. And of course, I ended up having to pay the movers more for the time wasted. Classic example of corporate greed. The employees at the front desk are nice and helpful but the actual corporation itself is a piece of shit :)

Joanna was extremely helpful as the is was my first time renting a storage space. Led me to the…read morespace, was very knowledgeable and helpful and got me a great deal. Thank you soooo much!!

YOU HAVE TO PAY EXACT CASH AT THE KIOSK. (Or pay with card, it does not take change)…read more IF YOU LET IT TIME OUT BC YOU DONT HAVE THE EXACT AMOUNT AND HAVE TO RUN TO YOUR CAR. THE KIOSK WILL TAKE YOUR MONEY AND SAY YOU PAID NOTHING. DONT LET IT CYCLE OUT. CLICK YES WHEN IT ASKS IF YOU NEED MORE TIME. you can always pay over the amount and it will go to the next month. luckily when I paid at the kiosk and the kiosk timed out because I didn't have the exact amount. when I reentered the portal it said I paid nothing when I was a few dollars short. I called the office and they checked the kiosk for me and I was able to pay the correct amount the next day.

We chose Safeway Self Stroge for storing seasonal iteams as we lack enough for them in our house…read more Their driver up loading dock is quite phenomenal that provides immense ease to every customer. Their storage facility is also very much safe and secure.

I've been a storage space tenant here since May 2016 and although they are very nice, the location…read moreis good, and the security is excellent, there is room for improvement. 1. They are not open on Sunday's and they close early compared to other storage places. 2. They do not have an online payment system to update card payment information. 3. The front office personnel are not there sometimes to pay bill or to get into the unit if locked out.

Incredible service!! Couldn't be happier. Such a nice gentleman working at the front. He was so…read morehelpful and lovely. Will be recommending this storage space to all of my friends

We had a storage unit here for over eight or so years here! I loved the convenience, service, dock,…read moreand carts provided! Jose helped me close down our unit, and he was truly a delight. That same day I couldn't get the door to open when I was on the 6th floor and rang him from my cell and he came right up and helped me immediately and with a smile. Never had one issue in eight years. Thank you Central Storage!

Jamie was incredibly professional, efficient, and quick in handling the lock change on my storage…read moreunit. I really can't say enough about how fast he responded and took action to assist me--it made the whole process smooth and stress-free. As always, he did a great job. Highly recommend! Renee I.

Great place to store your stuff. The manager was super kind and helpful in my time of need. It was…read morenice to have temperature controlled units on such a hot day when I had to move. Lots of heavy items plenty of carts around and always somebody checking on the unit units.