They did arrive on time…read more Look at my other review. Be very careful when choosing this company. Now I know they are dishonest. On the same day I posted an accurate review. They had a relative / friend post a star review. Isn't this odd. Their friend location is in South Carolina. The company responded I had a 4 bedroom house, yet they only "cleaned" (loosely saying the word "cleaned") 2. They arrived a 1:30pm and 3:00pm on the dot. As they were walking out I said did you clean this vinyl floor, the owner said yes. I replied there is no way, this looks the same. He told the lady to go get the swifter, she came in and was doing a half job for less then 5 minutes. I told them that is ok. Furthermore, I should have known they were going to be shady. Before purchasing the Groupon deal I called them and ask when I purchase the deal how soon can you come. The owner said if you purchase through us directly then we can come tomorrow, if you go through groupon it would be a few weeks to a month. I should have went with Groupon at least I would have had some accountable. Actually, I will call Groupon to inform them how this company is undercutting them and being shady.

I need to get my house appraised for my refinance…read more I wanted to get a deep cleaning. I have 4 cats and a dog. Though I do my weekly cleaning I wanted something more thorough. I had never used a cleaning service before for my house. I did not know what expect. I put a request on Yelp and my request was submitted to 4 different cleaning service companies. Only 2 responded. I filled out the request at 4pm and got a response from this company immediately! They also were available to come next day, that's what I wanted. There was a guy and a girl who showed up ready to work. They took their time and did a GREAT job. A bit pricey so I could not afford s monthly cleaning but maybe once every 4 months. Kept me updated on arrival time. My first experience was good. I will use them again.

Terrible service!!! I called the owner Joe and asked what their regular cleaning service entails…read moreand he said "check the website" in a very cold manner, doesn't even want to answer the simple question. I asked him about their availability the next day and told him can I confirm via text by tonight? He said yes By 7 pm I texted him saying I wanted to book the cleaning for the afternoon spot and this was his reply (see image). By then I've had it with him, eventually I found a better cleaning team and far superior quality and customer service than this place (doesn't even compare) But wanted to review their terrible and rude service because no one should be treated like that. I just don't understand why he's being dismissive and so rude as if I'm begging him to clean my house. Wow

So, as much as I liked the cleaning while it was happening, the story here seems to be don't leave…read morethis company alone. There was a massive coffee stain on something that wasn't there before and they left the built in radios blaring when they left. The rest of the cleaning seems to be okay, but these leftover details are not.

Found this company through their amazing Yelp reviews and their services did not disappoint. I…read morescheduled a deep clean and have since scheduled regular cleanings twice a month. They've converted me as I wasn't previously someone who wanted to go through what I thought was a hassle to have cleaners come in, but Capital Maids makes it easy and the end results are just wow. Getting an estimate and the first cleaning scheduled was easy--super responsive, and the team arrived promptly at my requested time. Man, did they get down to business quickly, carefully, and did an amazing job. I'd meant to do a "pre-cleaners' clean" to move a lot of clutter out of the way and get bags of unfolded laundry put in the closet so that they had a clearer workspace: when I saw how they had straightened up my bedroom in addition to cleaning, I breathed a huge sigh of relief! My half-finished organizing projects and haphazard stacks of things waiting to be weeded through were all neatly arranged and order was restored, in addition to the vacuuming and dusting, plus flawless bed made. The jumbles of clothes on my "chairderobe" (you know, that piece of furniture that collects unfolded clean clothes and clothes that don't need to be washed) were all impeccably smoothed and expertly folded. I was working from home in another room and they didn't bother me with questions or make much noise, just politely asked me to move to a clean room once they needed to work on the room I was in. Bathrooms are sparkling, kitchen stove top looks almost new, visual order has been restored in my family room, lol. The end result: a nice reboot on my two bed, two bath condo that had been neglected for too long and needed a good top to bottom clean. Treat yo self and schedule a cleaning with Capital Maids--you won't be disappointed and it will be such a relief to have one less item on your to-do list.

They do a great job at a good price. Also very flexible with timing. Amazing dusting and good at…read morefiguring out how to organize random clutter.

I've used Unique Carpet Cleaning regularly since 2019, and they've always been great. Rod and his…read moreteam are reliable, communicative, and upfront if they see any challenges before starting. They work quickly but do a thorough job -- my carpets always look great when they're done. With a busy family and two cats, my carpets really need the extra care, and these guys always deliver. They're a small local business and stay pretty busy, which makes sense given how good they are. I just plan ahead because I'd rather wait for someone I trust to do the job right and for a competitive price. I've even recommended them to my mom, who's particular about her home and who she lets in -- she's been just as happy with their work. Rod's friendly, professional, and clearly takes pride in what he does. I wouldn't hesitate to recommend Unique Carpet Cleaning to anyone!

I am incredibly disappointed because they have taken my money (via Groupon) and then ghosted me…read more Approximately a week in advance, they confirmed an appointment with me to clean one area rug for this past Saturday at 0900. They never showed up, and didn't answer my calls. I left two voice messages over the course of the last week, and they have not returned my call to reschedule. I explained on my voicemail that I am moving this week, so time is of the essence, and yet nothing. This seems remarkably unprofessional, as though they now realize they can simply take the money for my groupon and then never perform the service, as I won't be in this state for more than another couple days. The most charitable reading of this situation is that they are incredibly disorganized, but the worst is that they are dishonest. A missed appointment, if truly an accident, is forgiveable, (even with the crazy schedule impacts it has had for me to keep my entire living room area rug uncovered with items as I am moving, on the off chance they return my call and can come out). But if they are knowingly screening my calls so that I just disappear in a few days to another state and hopefully forget about the whole thing, that is a rude, disrespectful, dishonest way of running a business, and I will find every platform to slam them on via negative review so no one else finds themselves in this position. I'd strongly recommend not buying from them, nor buying their groupon. Buyer beware.

Very thorough and efficient cleaning! Excellent communications throughout. Our place was very dirty…read moreupon move-in, so it's tough to characterize how much MK cleaned it up. Suffice it to say, the 50 year old windows and kitchen appliances look brand new after their work. Thank you for your help!

Meh - They did an ok job - but for an initial price of $260…read moreI would expect for my kitchen counters to be wiped down. They also left the kitchen sink strainer on the counter full of food waste. I will try another company next time. This was not a thorough job as they claim in their advertising.

Great service, friendly staff, responsive, and accommodating to custom cleaning needs.read more

We were very displeased with the service we received from Ecoverde and will not use them again…read more They texted us a question while their cleaner was in the house; we responded immediately, and they never replied. As a result, they did not clean the first level of our home, because they wanted to charge extra for a "basement." A basement is underground -- ours is not. Not only did they completely skip one full level of the home, they still charged us for the total square footage of the entire house AND tried to overcharge us for extra services we clearly stated we did NOT want. This was a deeply disappointing experience from start to finish, and they have absolutely lost us as customers.

When they came to do the estimate, we stressed our major concern was cleaning the carpet which had…read morestains. They particularly asked what kind of chemicals we prefer and we said whatever that can get the carpet cleaned. They then sent two cleaning ladies (who were late for half an hour). I gave them my phone number to call me once the place is done, but they never called and left with the door unlocked, carpet uncleaned, and various other places uncleaned. I then communicated with the manager, manager said they can't clean the carpet (which they agreed to at the first place and was the reason I hired them in the first place) and found another carpet cleaning company to do it, at extra $550. I asked for a discount because the work was not done well, e.g. even surface of cabinet and floor uncleaned, manager gave me $20 off, and with many back and forth, sent back the ladies to finish the cleaning, which delayed our showing of the place by two days. After the second cleaning, I was going to pay them, they said they will take the $20 discount back because they came back finished the cleaning - not that I care $20 that much, with such service and all the time and efforts used to communicate with them and the delayed showing of my rental property, I would think taking back $20 discount at last minute is ridiculous, but I am exhausted communicating with them, will definitely not recommend them -- Follow up - They accused me lying on google review and try to twist what happened (go check it there if you want) and i have to paste the screenshots of the texts to prove I'm not, avoid this business

We've used AXIS Cleaning Services multiple times over the past few years. They are so quick to…read morerespond, have trustworthy, respectable staff dedicated to ensuring the job is not just done, but done RIGHT! Pricing is the best u will find in this area & the solid communication involved in scheduling, providing estimates, & even follow up is outstanding. They are transparent, no random add on prices, & can conveniently accept almost all forms of payment. We've just moved out of state & utilized them for one last "move out cleaning," and have decided they will be our go-to cleaning crew we will always call to clean our rental homes between renters. Even without eyes on, from out of state, we know we can trust them to do a great job. Cannot recommend them enough! Do it. Make the call, send the text or email; you won't be disappointed.

I wasn't planning to write a review, but after several reminders from Yelp, and after finding far…read morebetter alternatives - I decided others should be warned. This review is specifically about their move-out cleaning service. Their existing positive reviews appear to be for regular/standard cleaning, which is a different scope and pricing structure. Anyone searching specifically for move-out cleaning should not rely on the overall rating - my experience suggests it doesn't reflect this service line at all. This company reached out to me first with an attractive offer: full service breakdown, plus a discount. Once I engaged, the reality didn't match the pitch: * Communication was poor - I had to repeatedly chase them for callbacks. * The "quote" turned out to be just an hourly rate with a 2-hour minimum, not a fixed price. * When I asked what happens if the job runs long, they had no answer beyond calling mid-job to approve extra charges. * I gave full apartment details and had their supervisor visit in person to assess the exact scope -- yet they still refused to commit to a fixed price. * When I added professional carpet cleaning, they simply added a charge and claimed it would still fit the same 2-2.5 hour window, which felt designed to keep the quote artificially low. * After I asked for transparency and requested to speak with the owner, they messaged that they no longer wanted the job -- after all the time I'd invested. After reading other reviews on Yelp and Google Maps, I found I'm not the only one who encountered this exact pattern - particularly the refusal to commit to a fixed price even after an in-person estimate. This is not an isolated miscommunication; it reflects a deliberate business model built around mid-job upselling. By calling customers partway through the job to demand more money, they exploit the fact that switching providers at that point is inconvenient and costly, making most people simply agree rather than push back. This appears to be a calculated and predatory practice, not an oversight. I later found other reputable cleaning companies offering fixed pricing by apartment size/scope, plus a free re-cleaning guarantee if issues come up at final inspection. That's the standard to expect. Bottom line: if a cleaning company won't give a fixed price even after an in-person estimate, that's a red flag. Open-ended hourly billing gives them every incentive to run the clock, not finish efficiently.

I reached out to a number of cleaning companies via Yelp to get estimates for a deep clean for my…read morehouse and Liberty Maids was one of the first to respond. They exchanged messages with me for a couple of weeks and answered all my questions. The staff was super responsive. I ended up being able to schedule a last minute appointment within 36 hours while I was at work. I provided the details for my cleaning requests and was given a time frame and an estimate. The 3 ladies were scheduled for 8am and arrived at 745. They entered via my lockbox while I was at work. It took them about 3 hours to complete the job. When I arrived home from work I was beyond impressed with the work they did. My house was immaculate which says a lot being that I am a pet owner and a petsitter. They addressed all my requests and my house felt amazing. The price is a bit on the higher end but you pay for what get. Theybdid provide me with a discount code for being a first time customer. I had a great experience with Liberty Maids and would definitely use them again in the future.