I thought about giving a rating of a 4 because of the limited selection of frames but the service I…read morereceived out weighed that . After my exam I was told when I would received my glasses, I got them sooner than expected . Went in for my fitting I put them on and I was oh my gosh these are all wrong the young woman who was fitting me so very patiently explained to me why it felt so different told me if my eyes didn't adjust they would fix them . But what brought the service over the top I had locked my keys in the car when I stated I might not have enough money to pay a lock smith she offered to pay it thank the Lord I did have enough but her kindness touched my heart. So excellent service all round

From the owner: We are a full service optical shop offering eye exams, glasses, safety glasses, and contactsread more

I have been a patient at eye care optical. For4 years. Very pleased with them. I had Cataract…read moresurgery with Dr Taylor it was wonderful! Dr Taylor is so nice caring and my eyes are amazing he loves helping people and it shows. The girls in the cataract surgery are great as well very caring.Thank you everyone.

Excellent service. Very cordial. Excellent quality of glasses. Much better than the quality and…read moreservice provided by "that other" eyecare service advertised on TV.

Andes Optical has been serving the Knoxville community for years. Whenever I get a new pair of…read moreglasses, I always go to Andes. They have a large selection of the newest styles and classic styles for very reasonable prices. If you need a new pair of eye-glasses, then go to Andes. Please support this place ... It's a locally owned business. They are closed on Saturdays and Sundays. Cheers and Enjoy!

I bought glasses from Eyemart 2 or 3 years ago and was very happy with the service. So, I tried…read morethem again. This time, they went way above and beyond to help me, even calling the warehouse to try to locate a pair of frames I wanted and other stores to have frames sent to them for me to try on. Plus they did everything they could to find ways to bring the price down. Elaine and Jody were exceptional. My two new pair of glasses and new lenses for my current frame are perfect right out of the box. I could not be happier, nor can I rave highly enough for the service and the attention I received.

Stay away unless you want screwed over!!!! Order their top of the line ultra lenses they made them…read morewrong could not see anything. They had to remake them in their cheap line of lenses. And would not refund anything. Absolutely total trash of a business. I hope every one of them ends up on the street homeless!!!

The doctor was pleasant to deal with knowledgable understanding of high prices for the eye drops…read moreshe recommended and was very thorough seeing me in between her regularly scheduled patients and explained everything well to me and since this was my first time seeing her all was very much appreciated girls at front desk and discharge desk also very nice & helpful overall I give them a 10 in a 1to5 def a 5!! Ty so much for taking care of my eye issues 02/28/2025

I believe Dr. Walters is very good at her craft and her assistants are friendly and welcoming. One…read moreapple can spoil the whole barrel, however. There is one office staff person who is not only unfriendly, unkind, dismissive, and condescending but is in fact, gatekeeping and vengeful. I will not be back because of that person.

Absolutely wonderful spot!!! We had a contact rip in Dollywood, and we were able to come here and…read moreget a new pair! The attendants are so sweet and helpful. Highly recommend!

Dr. Moore has always been great with our son. Our son who is 19 and has autism is sometimes…read moreoverlooked but Dr. Moore has always made him feel comfortable

Was in summer of 2024 for my yearly exam. I presented my insurance card and they processed and I…read moretook care of what I was told I owed. April of 2025, I get a bill from HFE for $500. It seems as though they used my old insurance info instead of my new one. I have tried calling and also emailing to get a meeting with the owner to see what can be done (as I am on a fixed income). Crickets! Seems as though it doesn't matter that someone else was to blame for the error, it remains my problem. Have been a customer for 20 years. I would have expected better.

Needed a prescription check on my glasses from a different MD. They were kind, courteous & accurate…read moreAND no charge $$. Gave me their findings in writing.