the providers and eye check is great but the eye glasses department is very rude and unorganized…read more don't call me and tell me my glasses are ready and I can come anytime then drive an hour to tell me my appointment is 3 weeks later! very frustrating and doubt I use them again. Just handed me my glasses didn't even sit me at a station to check if they were right!

Every thing at this practice went very well. Every assistant was very knowledgeable and pleasant as…read morewell as the optomitrist, Dr Hyde. Building is large, impectably maintained, feels airy and comfortable. Large parking area right outside their electronic door with ample handicap parking. All their equiptment is latest available. Very happy with the whole experience. Wish more medical facilities were like this one.

I thought about giving a rating of a 4 because of the limited selection of frames but the service I…read morereceived out weighed that . After my exam I was told when I would received my glasses, I got them sooner than expected . Went in for my fitting I put them on and I was oh my gosh these are all wrong the young woman who was fitting me so very patiently explained to me why it felt so different told me if my eyes didn't adjust they would fix them . But what brought the service over the top I had locked my keys in the car when I stated I might not have enough money to pay a lock smith she offered to pay it thank the Lord I did have enough but her kindness touched my heart. So excellent service all round

From the owner: We are a full service optical shop offering eye exams, glasses, safety glasses, and contactsread more

I was in town on business and experienced an issue with my contact lens. Dr. Wise and his staff…read morewere so welcoming and so helpful! I would highly recommend his practice to anyone!

A great place for all your eye-health needs. Friendly professional staff. You won't be disappointed…read morewith the care you receive here.

Dr. Michael Oswald is one of the kindest men I've ever met. His professionalism and interpersonal…read moreskills are very impressive. He is kind and presents in detail his findings during the exam. I hope to have him for the rest of my time.

Staff was super friendly, ophthalmologist was knowledgeable and gave us clear directions. Assistant…read moremade sure we were comfortable and cared for. Highly recommend!

Was in summer of 2024 for my yearly exam. I presented my insurance card and they processed and I…read moretook care of what I was told I owed. April of 2025, I get a bill from HFE for $500. It seems as though they used my old insurance info instead of my new one. I have tried calling and also emailing to get a meeting with the owner to see what can be done (as I am on a fixed income). Crickets! Seems as though it doesn't matter that someone else was to blame for the error, it remains my problem. Have been a customer for 20 years. I would have expected better.

Needed a prescription check on my glasses from a different MD. They were kind, courteous & accurate…read moreAND no charge $$. Gave me their findings in writing.

lens marked area was scratchy dead cut. the staff would wipe it . say it looks good. 20 min later…read morescratchy fog dead car if pupil. took them back 3 times. finally gave up.. trashed that 450 $ approx... inexperienced tech!! and accusatory follow up with staff right upon entrance...Never been back and will not!!!

Such a wonderful place of business! I had the best care that I've ever had at an appointment. They…read morewere very thorough in their exam and they were so professional. I would recommend this place to all my friends and family. I am in the medical field as well, so I can greatly appreciate great customer service and the efficiency of a well run business!

The Dr was nice but the staff rude. Told them what I wanted and refused to order them even though I…read moretold them what I wanted before even setting the appointment. When I tried to go somewhere else they played games saying they would fax but would end the fax prematurely then said they would email them and a week later after threatening to have my insurance reverse the claim they sent part of them intentionally leaving out the part they knew I needed to move forward somewhere else.

I have not met him yet. I pray he could rid me from these esculatingly horrible cataracts.read more

From the owner: Contact Us Today For More Information!read more