I went in to buy a gift for a friend, Tiara who works there is friendly. She is knowledgable and…read moresuper helpful helping me pick out something age appropriate for the gift.

I stopped by GameStop to pick up a new pair of headphones! There are a few employees here that have…read moretattoos, they were great but specifically TIARE provided excellent service from start to finish. She listened to what I needed, walked me through the different options, and explained the features clearly without any pressure. Her knowledge about GameStop return policies also made the whole process quick and easy. I left with exactly what I was looking for. Great experience and outstanding customer support from Tiare!

This place has a really vast selection it's pretty much a warehouse for video games and the like!…read moreIt's pretty organized and they even have these handy lists that are updated with prices for games, accessories , etc for each console... whether it's GBS, PlayStation, Xbox, Nintendo... they have so much in store! Lots of new gear too posted on their IG when they get it. Talked to a couple people there too who were pretty friendly and helpful in answering our questions. Everyone working here was always offering to help answer any questions which is nice. Very approachable. They also list the prices at which they buy too which is nice. I will be coming back here for my video game needs !

1 star because the customer service is horrible..people that work there sound and look like they…read morejust want to end it.

Great store! Very help, affordable and excellent customer service. Helped me relive my Guitar…read moreHero days on PS3!!!

I had a great experience at Game Realms, I found them per recommendation from another game store…read more They were able to fix my Gamecube within 24 hours. The people at work there were very knowledgeable about games and had great customer service. I initially only came in to get my Gamecube fixed (it was turning on but not reading the disc). I decided to check out the game selection while I was there and they had quite a few game titles to select from! I ended up buying a new game too. For the quality of the service and the time it took to repair my console, I highly recommend this place. The repair was reasonably priced as well.

My Event was at the end of August 2024. Highly recommend this family business…read more Service: Communicative attentiveness, availability was great. The game coaches were excellent and their professionalism, service and cleanliness were top notch. Guests absolutely loved the snow cone machine (8 flavors) and were served by the game truck team. They provided about 8 chairs for exterior gaming. On a hot day, I suggest putting up canopies for the "extras" you may order from them, plus guests (parents) who might want to hang near the truck. GameTruck: The truck/trailer needs at least 3 car lengths of space in front of a residence. Game selection was excellent across all platforms and satisfied 6yo - 14yo players. Cool mood-setting RGB lighting in the interior. Clean and excellent condition physical space and hardware. Mixed feedback from guests about the A/C but my b-day boy said he was perfectly cool. Service Acquisition: Business was conducted 100% over the phone. Told owner that my discovery and background knowledge was via Yelp. As such, service area limitation premiums $$ and travel fees were not referenced nor communicated in the procurement conversation. The business educated me about them after invoice was provided. Please ask for the distances as they differed - at the time - from the website I was told about on payment day (event day).

Rented the gamer truck for my son's 9th bday and it was a hit! It was way bigger than I thought it…read morewould be and so comfy and spacious inside that this comfortably accommodated about a 20 kids room it's room to spare. The inside was nice and cool on a hot day, and the outside had shades that made it easy to play and view the screens too. The set up and service was top notch. Staff was super professional. And cost wise it's about what you'd pay for any bday bash service like Lazer tag, petting zoo, etc. highly recommend!

I wrecked my poor Nintendo Switch's card reader a couple of nights ago, and instead of waiting…read moremonths to send it to Nintendo to get a replacement unit, I was able to take it here and get it repaired in a couple of days for the same price. The owner of the shop (I believe their name is Gina going off other reviews?) was very lovely, and instantly understood what needed to be done to get my Switch's game card reader working again. Needless to say, I learned my lesson with regards to handling my console, but I am very thankful to have found such a useful shop that I'm happy to recommend to game enthusiasts who want to keep their hardware working. There's also a pretty impressive selection of software for browsing here!

I had such a great experience! My Nintendo Switch suddenly wouldn't turn on at all, and I was…read moreworried I'd have to replace it. Luckily, I brought it here and they were able to fix it quickly. Gina helped me out and she was incredibly sweet, patient, and knowledgeable. She explained what was going on and made the whole process really easy and stress-free. The repair was done much faster than I expected, and my Switch is working perfectly again. Great customer service and very efficient repairs. I'll definitely be coming back here if I ever need help with my electronics again! Highly recommend.

My husbands PS5 was getting stuck on a black screen after saying it would restart after "repairing…read moreconsole storage". We went to geeksquad first, which apparently no longer sends out consoles to Sony for repair. And then we went to GameStop, where we were told that they do not do repairs either. But the workers at GameStop highly recommended Videomen. That is how we came to know about this location. I came to Videomen with my husband after calling and explaining the issue that we were having with my husbands ps5 slim. My husbands first impression was very pessimistic, simply because the location looks like it hasn't been updated in years. We went in and met Tai. Tai is the only one working in the store. I believe it is his location. He explained he would try his best to fix the issue, and quoted us a price for the repair. He said if he wasn't able to fix the console, he would only charge $25 for his time, which we found very reasonable. Tai told us to give him a call in hour for a report on his progress. We left and my husband was still very doubtful, saying the store was empty, and outdated. I told my husband that it looked like Tai and the Videomen location had been there for more than 20 years, working to repair electronics. I told him, I put my faith in him much more than a kid working part time in a newer store. After an hour we called again at 5:00pm, well past the store closing time. But Tai answered the phone to let us know that he was still working to solve the issue and would need more time. We understood and agreed to give him another call back in an hour. Tai ended up giving us a call around 6:00pm letting us know the console was up and running perfectly again! He asked if we wanted to pick up tonight or tomorrow. I let Tai know we were about 25 minutes according to GPS and he agreed to wait for us to pick the console up from his store. When we arrived Tai was very communicative. He connected the ps5 for a monitor to show us that the console was up and running smoothly before he explained all he had done to repair the console, and the likely reason it failed to work in the first place. He told us he let the console run for about 45 minutes to make sure the issue didn't arise again. And literally explained everything we needed to know to prevent the issue from ever happening again. Now, My husband is in a much better mood since we have received the working PS5 back from Tai. And we 100% recommend him to anyone and everyone in need of an electronic repair. I definitely recommend calling beforehand to speak to Tai, verifying that he will be in the store. And to communicate the item you need repaired plus the issues you are having with it. It's very rare to see a mom and pop shop still standing, and I am happy I was able to support this gem in my community. We will definitely return for any future repairs our family may need, And will proudly refer Tai at Videomen to anyone looking to repair their gaming console.

AVOID!!! I came in to get my ps2's laser cleaned. It stoped reading compact disc recently and it…read morethe laser needed to be cleaned. First mistake was when he told me that he doesn't give receipts and that he has my name number. He later called and told me me he couldn't get any disc to read after cleaning it (I had just been playing kingdom hearts 2 literally an hour before going to his run down pos shop). He explained I should just get a new ps2 from Amazon and that the laser is completely broken. I tried to play when I came back home just for the ps2 not to work and read any of my games from my library. Dude charged me money just to break my console that I had since 2003. What a joke of a business and terrible customer service. Who gets bothered when a customer ask for a receipt of service. I can see why dude is a quack.

A great place to look through albums and get out of the valley heat…read more Cool vibe. They have lot's of album signing events. I went to Ladytron and one with Lizzo.

Wow just wow is all I can say. Never heard of this record store until I learned my favorite Dj /…read moremusic producer Illenium was doing an "album listening party" We were not only blessed with an early listening to his new odyssey album, on the last track "ur alive" we were blessed with an appearance by the artist himself!!! I also was able to pre order the vinyl since I missed out on the website so thank you to licorice pizza for that. We were also given complimentary slip mats for our vinyls and some unique collectible pins. Friendly staff, wide selection of vinyls, no insane price mark ups. This was a heck of a deal and a heck of an experience!

Kent and Ryan at Game Doc have been helping me move, restore and care for my pinball machines for 6…read moreyears. They are fantastic. These guys really care about the games and it shows in their knowledge. If you've got it they've worked on it. Cannot say enough about how happy I am with their services. Recently moved four pinballs and in less than two hours my machines were back on (with nagging switch repairs done) and I was playing again.

I have a pinball machine and I couldn't and another repair guy couldn't figure out what was wrong…read morewith it Kent from Gamedoc cane out and fixed it and watching him figure it out was fascinating. His knowledge on games was mind blowing. He was fair priced and very professional and friendly. Kent is THE Man if you have a broken pinball machine. His son was also very helpful at the shop when I went to get some supplies for a rubber and LED light replacement. Can't speak highly enough of these guys!