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    Foundation Kia

    2.6 (45 reviews)
    Closed Closed

    Services - Foundation Kia

    Routine automotive maintenance

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    2014 Kia
    Jeannie A.

    I went in for service and was treated horribly! I needed them to diagnose my 2014 Kia and they never even looked at it before telling me I needed a new engine! When I questioned how'd they'd know ,the service guy ( younger 30ish guy) acted like I was asking if the pope was Jewish! "He looked at me and said it's going to cost around 10gs and I don't think you can afford that!" I then asked to speak to someone else. After explaining to another service person I explained what was up with the car. He printed something out and walked into a room with 4 other men. They laughed and whispered and the 2nd service gentleman said it's no longer under warranty and asked me if I had AAA. And stated I shouldn't take in on the highway! Not one time did anyone even start my car!! I'll NEVER buy Kia and I do not recommend this dealership!

    Got a good run around.
    Marvin H.

    BUYER BEWARE FALSE ADVERTISING! DO NOT WASTE YOUR TIME! So much for a recommended dealer offer. Spoke with Monte Kline, wouldn't honor an offer thats good for a week, on a 2024 truck. I start asking questions, and find a house built on sand. It's a shame whats happened to morals and values in this country. Seems like it getting harder to find businesses that have honesty, integrity, etc...

    The what Kia Sorento on the lot!
    Preston L.

    George and Tanner provided me with some of the best customer service that I have received at any car dealership that I've been to. George was a great sales rep, he respected my time, and didn't try to play any games or try to trick me in any way during negotiation. Furthermore, he was very knowledgeable on the vehicles that I asked about, and when he didn't know something, he didn't guess, he researched the question and provided me with an answer right away. Tanner, as the manager on duty that day, was very straightforward with me, and look me in the eyes when he shook my hand. He did everything in his power to ensure that I got the deal that I wanted and that I was satisfied at the end of the day. This dealership is where I will continue to do business and refer other to when they are looking for a place to get a vehicle or for maintenance.

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    Page 2 of 2

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    Review Highlights - Foundation Kia

    John Lee, our salesperson, helped answer our questions and distill down what car we needed and wanted, and helped us avoid some bad choices (for us) that we might have made.

    Mentioned in 5 reviews

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    Foundation Chevrolet

    Foundation Chevrolet

    (174 reviews)

    I cannot say enough wonderful things about Kenzie, the Service Manager at Foundation Chevrolet…read more From the very beginning, she has been kind, welcoming, compassionate, incredibly communicative, and an absolute pleasure to work with. This has been one of those experiences that genuinely reminds you how much of a difference the right person can make when you are dealing with a stressful situation. My vehicle needed an extensive repair, and there were multiple moving pieces involving my warranty company, the dealership, transportation, and our family logistics. Kenzie stepped in and went ABOVE AND BEYOND at every single turn. She personally helped advocate for me to make sure my warranty was honored at Foundation Chevrolet and facilitated multiple calls between me and my warranty company to help get everything worked out. She never made me feel like I was an inconvenience or just another service appointment. She kept me informed throughout the entire process, communicated clearly and consistently, answered every question I had, and made sure I understood what was happening every step of the way. What really stood out to me, though, were the little things that she absolutely did not have to do. I have two small, very busy toddlers, and when we were figuring out all of the logistics, Kenzie even offered to help take the car seats out of my vehicle for me. As a mom, that small gesture meant SO much. It showed me that she wasn't just thinking about the repair. She was thinking about me and my family and how she could make an already stressful situation easier for us. She also helped facilitate my rental car and made sure we had transportation while my vehicle is undergoing such an extensive repair. She took what could have been an incredibly frustrating and overwhelming experience and made it feel manageable from beginning to end. Customer service like this is RARE. Kenzie genuinely cares about the people she is helping, and it shows in everything she does. She is professional, proactive, patient, thoughtful, and incredibly good at her job. Foundation Chevrolet is incredibly lucky to have her as a part of their service department. Kenzie, THANK YOU for advocating for me, for taking so much off my plate, for keeping me informed, and most importantly, for treating me and my family with such kindness. You have earned a customer who will absolutely remember this experience and recommend you to others. If you are bringing your vehicle to Foundation Chevrolet for service, ask for Kenzie. She is exactly the kind of person you hope to have in your corner when something goes wrong with your vehicle. 10/10. Five stars isn't enough. I cannot recommend her highly enough!

    Great service department!…read more I came here for service with my Chevy truck after a coworker recommended... and both times so far this shop went well above and beyond my expectations. This is a dramatic improvement in my service experience at other Chevy dealers.

    Foundation Kia - autorepair - Updated September 2026

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