Richard was so knowledgeable and thorough. He installed three outlets downstairs and made sure they…read morelooked good and were functional. He was pleasant, respectful, efficient and timely. 5/5 no notes!

As an owner of an old family business, I can usually tell when I am engaged with another family…read morebusiness, and Good Guys fits that mold. Most family business I know focus on great service, great pricing, and client retention. Good Guys Heating and Air definitely meet that standard. John Loacker

Very courteous and communicative! They did great work, while getting through cleaning our two…read morebuildings 8 dryer vents inside and out, in a very timely manner! Very honest pricing, and was very up front about any issues that came up and what the levels of severity were. I would definitely recommend their services to anyone, and would reach out to them again in the future.

Garrett with Parker was fantastic. On time, knowledge, friendly, explained what he assumed the…read moreissue was and made a recommendation for a fix. The fix resolved our slow floor drain! Very reasonably priced compared to other plumbers we got quotes from (most other plumbers just wanted us to replace our pipes vs try a more cost effective solution first). Highly recommend Parker!

Nate came and worked on a bid that came quickly to my inbox. Ross showed up to do the job and hit a…read morehome run. There was VERY little room for mistakes and, as per usual, Parker Plumbing knocked it out of the park. There was a slight delay due to needing to get a part but I'll take outstanding work with a small delay over a shi*+y job any time. I've used Parker at my business and at my home and will continue to in the future. You should too!

I am so incredibly happy with Innovative Comfort's service! From booking the appointment to having…read morefunctional Pioneer mini split heat pumps, everything was so easy and pleasant. I had a response from Randy to my request within hours and they managed to fit me in for an appointment within the week. They confirmed the appointment with me the day before. The techs (John and Kevin) came at the beginning of the 2-hour period given and managed to diagnose and fix my units in less than an hour! They were super nice and knowledgeable and kept everything very clean (they even had booty covers so they didn't get my floors muddy). The price was extremely fair. I strongly recommend this company!

Super awesome vendor. Jason Carter & Randy came out to service an issue years after the house was…read morebuilt, and implemented a fix at no cost to the owner. Oh my, great company! They fix our furnace venting & AC! They are fast response, well organized, and very polite in email communication. We have already added Jason to our vendor database as our go-to person for maintenance issues related to! What are you waiting for? Give them a call!

Friendly staff who have very flexible hours. I needed them to repair my AC super early in the…read moremorning. Just a heads up to anyone else reading this, I called around and they have competitive prices. Air conditions working fine now.

I cannot thank Charles enough for everything. After calling and explaining my furnace situation he…read moremade me a top priority. Promised to make it out to my house no later than tomorrow afternoon depending on what time his appointments were done with. He followed through and came by around 11am to come repair our furnace. He gave us a rundown on tips and tricks to make our furnace last as long as possible. Very honest and hard working guy. I highly recommend using him and Decker Heating.

I sent a project request to an electrician and, fortunately, Yelp included this company among…read moreseveral other electricians. The project was to replace a doorbell from a late 60s/early 70s intercom system with a wired Google Nest doorbell and to replace our old floodlight with a Nest floodlight. I spoke with two electricians who were either mystified by the situation or gave me bad abduct. Will came up with a plan to use the power supply from the intercom system for the transformer. He also installed a chime box and custom built a wood plate for the camera (the electricians told me that I would have to do that on my own and would just install the camera hanging by its wires). Moreover, the fee he charged was a fraction of what several other companies wanted. Will was punctual, professional, and he replied promptly to my messages.

Reasonable prices, good quality for the food n drinks were refreshing…read more Will be back n will put Cristiamos in my "to go list for good food".

Great service from 1st response. They did our entire AC…read moresetup and install as well as installing an ecobee and they were courteous, nice, informative, and helpful. The process was smooth, the payments were smooth, and I never felt swindled or like I didn't know what was going on. I highly recommend this business. It definitely started out rocky on the first day - I thought they wouldn't show when they were running extremely late and equipment kept arriving before they did, but in the end it was great! I believe we worked with Trevor and Isaiah and one gentleman whose name I forget, but they were all great!

Don't work with this company…read more After purchasing their annual maintenance plans for both our heater and air conditioner, they no-showed on three separate appointments. Why did I agree to the third appointment? Because the owner promised us a full refund PLUS $1000 if they didn't show for the last appointment. Despite them not showing for the last appointment, and sending me an email stating they would be sending me a check, it never showed up. I've tried calling, texting, and emailing them to resolve the issue, but they're definitely ignoring the problem. This was months ago, and to date, I've not received the service we paid for, received a refund, or even received a reply about the issue. We're now out hundreds of dollars, and I missed three full days of work for nothing.

I had a great experience with this company. Unlike other HVAC companies I've dealt with in the…read morerecent past, their communication was on point from start to finish. They provided a quick estimate for the replacement parts and gave me a clear timeline of when they would be available. Once the parts arrived, they actually prioritized my installation to get the heater running again. Robert was especially great to work with. He is knowledgeable and took the time to explain the issue and the repair process properly. Even after the job was done, they provided excellent post-installation support over the phone to answer a few follow-up questions I had. I will definitely work with them again!

Outstanding HVAC Experience With Product Air…read more My wife and I had to replace our entire HVAC system after a house fire. It was a complicated process due to new energy code requirements and the challenges of a full rebuild. As a homeowner, I felt overwhelmed and knew I had a steep learning curve if I wanted to make good decisions about both the system and the contractor. Thankfully, my realtor referred me to Product Air! Initial Consultation Because this was a rebuild, coordination among different trades was critical. From the very first meeting, I felt confident in Product Air. Randy and Eli took the time to explain every option and system choice in detail, helping me understand what would best suit our home. They also helped me visualize how the system would perform and be configured, showing real patience and clarity. Their bid stood out among the five I received for its fair pricing, value, attention to detail, and professionalism. Installation and Workmanship Product Air worked seamlessly alongside my other contractors, keeping things on track and reducing my stress. The installation team--Mikha and Oleh--did an outstanding job with the rough-in. They were personable, communicative, and respectful of my home and input. I especially appreciated that they built an exceptionally sturdy attic platform for the heat pump, which reassured me about the unit's security. Mikha even noticed a vent pipe another contractor had taped together--a potential fire hazard--and fixed it at no charge. That kind of care and safety really shows Product Air's culture: doing the right thing even when nobody's watching. Project Coordination and Customer Service Robert, who coordinated the project, was consistently responsive, answering every question and following through on every detail--including adjustments like the exterior drainage pipe. After the final inspection, only minor tweaks were needed, and the team addressed them promptly. During the trim-out, Denys and Oleh returned to complete the final setup and make sure everything looked great. They were professional, kind, and responsive to my questions. Denys recommended adding a circuit breaker to the exterior unit, which I agreed to, and Oleh double-checked that I was happy with how the vents were installed. Communication and Transparency Throughout the project, the office staff--Alisa and Taylar--were quick, polite, and organized with scheduling and billing. Every interaction with Product Air reflected professionalism and genuine pride in their work. The only small bump was not being informed in advance that installing the communication cable would require electrical work from my contractor. This added unexpected costs that weren't in the original bid. It would have helped to know that earlier, but once I brought it up, the team handled it transparently and kept communication clear for the rest of the project. Follow-Up and Final Thoughts After completion, Robert followed up with filter and maintenance guidance, which gave me confidence in caring for my new system. It runs beautifully, and I'm grateful to have heat again as winter approaches. Product Air's pricing was mid-range compared to other bids, but the value was unmatched--thanks to their honesty, workmanship, and trustworthy team. Aside from that one small communication gap, my experience with Product Air was excellent from start to finish. They exceeded my expectations in professionalism, quality, and follow-through. I highly recommend Product Air to anyone needing a new HVAC system--especially for complex projects. They stand by their promises, take pride in their work, and treat their customers with genuine care and respect. Don't hesitate to reach out to them!