We recently purchased a bullfrog spa from Ole's pool and spa in Port Orchard. We had a great…read moreexperience from beginning to end. I want to give a shout out to Tony for being so patient with all our questions, he made us feel so confident moving forward with our purchase of a bullfrog. He was very knowledgeable of the brand and set up, maintenance etc. We are so happy with our spa!. We highly recommend Ole's !

We just bought our Bullfrog Spa from Ole's in Port Orchard and had it delivered. After using…read moreColeman inflatable spas for years, we decided to spend the money and invest in a high quality hot tub. We visited multiple sellers and looked at over 10 brands. Our Bullfrog is AMAZING!!! Customized setup and seat/jet packs with all the bells and whistles. The team at Oles has been professional and easy to work with. Our sales guy, Tony, although a bit old school in his sales approach, was helpful along the way. His approach is very low pressure and relaxed. Being a sales manager myself, I can say he isn't the best at sales, but makes up for it in his willingness to work for you. The delivery and installation team was very very very good. They worked quickly and efficiently. I was very impressed. Overall I would highly recommend Bullfrog Spas as well as Ole's as the seller/distributor. Thank you from a highly satisfied customer.

Marshall from Olympic Hot Tub in Tacoma is the man you want. His buddy Tab Birdsell is also great…read more I want to start off by saying Marshall was super patient and answered all my questions. I was between jacuzzi and Hot Spring tubs and Marshall was great with making sure I got the best deal and quality tub for my needs. As a seasoned combat vet my body has some issues with it and he made it easy to decide what was going to take care of my body over the long haul. He got me a reasonable price and was able to sweeten it up with a cover lifter and took care of the delivery fee for me. I know this wasn't a typical sale, but I do appreciate the honesty, integrity, and patience Marshall showed me. I'm super stoked on the team that will be taking care of my tub in the future. Delivery was easy as it gets, they were a good team. I had some weird anomaly within the hot tub control panel at first based off previous model of the Hot Spring Relay, but the new 2025 model is slightly different and ended up being perfectly fine. I honestly found my experience to have been smooth, quick, and reliable. I look forward to owning and using my new Hot Spring Relay for the next 20-30 years. Thanks Marshall and I appreciate the Olympic Hot Tub Team.

Only good thing about Olympic Hot Tub is Marshall in Tacoma…read more Cracked panels on hot tub and missing parts upon a 3 week late delivery!! We have had terrible communication with Olympic Hot Tubs many departments etc. customers service, scheduling, the actual delivery company, a technician department, water scheduling department. They just blame the other department and pass us along. Initial 2 week shipping delay, with ZERO communication from Olympic we called frustrated. They said it would be here the following week, it was, with still terrible communication poor scheduling but it arrived BROKEN has a crack in the front panel and missing parts. We cant use it while we wait for them to bring the parts. Again they scheduled us for someone to come out and bring the parts. NO SHOW NO CALL. some department dropped the ball again! We are still looking at our empty broken hot tub. We are still struggling with Olympic Hot Tub's lack of concern and lack of communication.

They cleaned and serviced my pool regularly and did a great job. Everything was explained simply,…read moreand I never had to remind them. Reliable service.

Consistency of pool cleaning staff is poor. New staff not trained properly. Treated my salt water…read morepool with chlorine chemicals to the point that it was irritating to the skin. This is just the latest example. I should have canceled them long ago....they also raised their prices 63%!!!! I recommend them to NO ONE!

Amcon provided us with swift and expert service when our pool pump and filter started failing. We…read morehad set up an appt with another pool service company that stood us up, so we called Amcon the next day and Darcy in the office had someone here within less than an hour. Michael diagnosed the problem -- our 25-year-old pump and 50+ year old sand filter (!) needed to be replaced. No surprise there. He talked us through the options and provided us with a written proposal the next day with line items for the recommended new equipment and labor costs. The equipment was ordered, then installed by Michael and his co-worker a few days later -- all less than a week from when we had initially called. We were trained on how to operate the shiny new (much more energy efficient and quiet) equipment and Michael was responsive to a couple follow up calls with questions. Everything was totally professional, transparent, efficient, and reliable from start to finish. And our water is clearer than it has ever been! Amcon is definitely our new pool service and repair company of choice. Thank you!

Working with Amcon Pool and Spa was an absolute d from start to finish! From the very first…read moremeeting, Tyler and Jeff stood out as honest, trustworthy, and incredibly knowledgeable. They took the time to understand our vision and walked us through every phase of the project with clear, proactive communication. We always knew exactly what was happening and what to expect next, which made the entire process stress-free. The results speak for themselves--our backyard has been completely transformed into a resort-style oasis that my family, friends and I will enjoy for years to come. Every detail is perfect, and the craftsmanship is outstanding. If you're considering a pool project, I can't recommend Amcon Pool and Spa enough. Tyler and Jeff exceeded every expectation and turned our dream into reality!

I am so happy that Aqua Rec is carrying Marquis Spas (Made in Oregon) again! My new Euphoria Spa…read morewas just delivered, and it is a beauty. It replaced a Marquis Euphoria Spa I bought more than twenty years ago. The folks at Aqua Rec were great to work with, as I needed to remove my old spa to tear out the old deck and build a new one, since I didn't think it had another twenty years of life left in it. The crew of Juan, Andrew, and one other delivery person was joyful, professional, and efficient. However, the company should return to a four-person crew, particularly for the bigger tubs. When three guys struggle with a big tub moving over uneven ground, someone will get hurt or property damaged.

I bought a pellet stove insert for my daughters house from Aquarec in Fircrest. Installers came and…read moreleft. Whole house filled with smoke. They came back and fixed that issue but never installed the thermostat for the stove. There was one there from the old insert but was 20 years old. Finally after multiple calls they came and installed it. A week later the stove quit working. Made multiple calls spoke every time to David the manager. Always promises to talk to someone about it etc. I left 3 messages with no return css as ll. No heat in the house and it is 40 degrees out! Finally reached out to Kelly at the Puyallup location and within two hours he called back and set up a tech to come out. Finally it is working thanks to him. Bought the insert in November and it took multiple calls to get it fixed. Run don't walk away from the Fircrest location, once they have your money they are done with you! Worst customer service that I have ever seen!

Told me my 350 gallon stand alone hot tub is "portable" and they don't work on them?? I have had…read morepumps replaced, heater replaced. By other hot tub places??? Very unprofessional

Tried to get a quote for a water feature pump and filtration system. Never called back!read more

Jesus and his team came in a rescued our pool project! We had gone with another contractor that…read moredidn't work out after being under construction for 1.5 years. We were at a complete loss as to how to get this project completed. Jesus was professional, detailed orientated, artistic, and returned calls within minutes, and completed our pool within a timely manner. We highly recommend Prestigious Pools!

Jerry (the owner) was very responsive, punctual, and clear when I contacted him to discuss a…read morecomplete refurbish of a 50 year old 22,000 gallon 18'x 36' inground pool in the Seattle area. The bid included replacement of coping, new skimmer, re-tile, re-plaster, and replacement of old electric heater with new heat pump. The bid detailed the cost of each phase of the project so that I could choose which phases I wanted (could afford) to complete. In the end I chose to complete the entire list and Jerry installed the new skimmer ($2250) for free. Jerry uses a combination of his own crew and subcontractors (coping and plastering) on my project. One can tell Jerry takes great pride in his work. He took the time necessary to make sure I understood the maintenance and water balancing of a new pool. When I decided to replace the 15 year old pool pump with a new SuperFlo VS motor he gave me a bid but did not balk when I decided to replace it myself. He even looked over my work to make sure it was done properly. I would end by saying that Jerry was very competitive in pricing (half that of AquaQuip) and in the same range of other contractors, but his customer service and communication was far better than other private contractors. I would have no hesitation recommending Prestigious Pools with the full 5 stars.

Tom has a keen eye for details. His assistance is not only maintenance but helpful in finding…read morepotential needs to be prepared for future issues. I highly recommend working with him for your needs.

We've been looking for a hot tub repair shop on the Olympic Peninsula since the local shop in Port…read moreAngeles closed/retired. Tom at Affordable Hot Tub Repair was the perfect choice. Tom just relocated back to Sequim. Very professional, very friendly and communicates well. His website has all the pricing information so that makes it easy. Tom's knowledge and contacts in the industry was exactly what we needed to get our hot tub repaired after two years of not having a repair guy on the Peninsula. Highly recommend Tom. Thank you so much for taking care of us.

From the initial call to the end of the inspection ALD was professional and affordable…read more We were told we had a leak from the City of Hillsboro so we made an appointment. The technician came out, did a thorough inspection and determined that we had no leak. The issue was the water heater. We had a new one installed recently and it was the tank that allowed water to ebb and flow. There was as much water going out as there was going in. Very typical of new water heaters. The typical charge was $395, but because they found no leak and was only there an hour, we were charged only $250 for a service call. Highly recommend!!

Brandon performed a leak detection job at our residential property. He spent about 1.5 - 2 hours…read morepinpointing the location of a small leak in our service line and finished the job by spraying a small 3 x 3 ft border around the affected area in our backyard (and then following up with a written report later that afternoon). It was a complete bullseye on his part! When I later had a plumber dig into the area he marked, they found the leak smack-dab in the middle of where he had identified it. I was positively amazed. Brandon is exceptional at what he does and while I hope to never have a leak again, I'd be beyond grateful to have his help with detection services in the future if I ever found myself in that situation again. Outstanding job!

OMGosh I can't tell you how wonderful of an experience I had with Tessa today. It's 4th of July…read moreholiday and she was concerned that my pool wasn't ready. She went out of her way to fit me into her busy day. Customer service is over the top. As of today, there is no other pool company that will exist for me. She also talks very highly of her bosses in which I look forward to working with soon. Absolutely amazing!! This world needs more Tessa's. Thank you so much for your help today.

Warning: Avoid This Company…read more I strongly advise against using this company. My experience was extremely disappointing -- instead of resolving a leak, they made the problem significantly worse. They refused to take responsibility for the damage and ignored multiple messages and phone calls. Yet, they were quick to collect payment. Their lack of accountability and professionalism is unacceptable. Nice words from the owner without action!!!