Make sure to call daily to verify your appointment or you will show up and they will look at you…read morelike you're crazy. Waste of gas & babysitter & a 40 minute drive back home.

What can I say??? Dr K is amazing! I had multiple laser treatments with another md. Sadly, that Dr…read moremoved and I could not continue my laser with them. I am so happy that I found Dr Karbasian. She was very knowledgeable and kind. She thoroughly explained my condition and why she thought this was happening to me. It's hard to believe but after just one session my nails look much much better. They even have transparency to them instead of that white opaque look. Thank you Dr Karbasian for your kindness and knowledge. You made me feel at ease with what I consider to be an embarrassing foot issue. I look forward to being your patient for many years.

There are no words to describe the excellent service I received at Dr. Diaz's office. She is…read morethorough and explains every single part of your foot and what the solutions are and how to proceed. I truly love her grace and her honesty. She's the best!!

I have been trying to call and make a New Patient appointment for 2 weeks and thought that maybe…read morethey were closed for Holidays but have yet to be able to make an appointment with this doctor. For the past two days they have in fact answered the phone but placed the call on hold and no one other than the automated messages have answered and on one time I did get to leave my number to be called but never happened. Doctor has good reviews but unfortunately the office is very hard to reach. This is not a good sign of a good medical practice.

Thanks to Dr. Starke, I was seeing the best breast cancer surgeon just a WEEK after my initial…read morecancer diagnosis! I loved Dr. Starke. I've since moved to another state but she is amazing. The care I experienced there was hands down, the best I've ever received! Her staff were nice and I never had a problem getting seen. Very highly recommended!

After waiting six months for an appointment, I was abruptly informed--just one week before--that…read morethey no longer accept my insurance. This is the same insurance I deliberately chose solely to see this provider. When I asked when they stopped accepting it, I was told it had been four months. Four months--and yet no one thought to notify me. This level of disorganization and disregard for patients' time is absolutely unacceptable. I'm deeply disappointed, but frankly, if this is how poorly the practice is managed, I'm likely better off elsewhere.

Refills are often withheld unless an appointment for a checkup is scheduled. During a six-month…read moreperiod, there were no follow-up phone calls to assess patient status and minimal outreach overall. This pattern seems to recur specifically at the time of refill requests, creating pressure to book an appointment in order to receive medication. The communication through the Healow app has also been disappointing; responses from staff have been unprofessional and unhelpful. Overall, the level of service has been very POOR. The front desk staff are awful, Stephanie in particular. Called 5 times and was hung up on all 5.. again a doctors office with no customer service is not a good one I have worked in healthcare for nearly 20 years and have never experienced patient care handled in this manner. I would encourage prospective patients to be aware of these issues before choosing this practice. And last but not least if you disagree with them, they delete you off the Healow app with MY patient records and cut access to your medications..

Avoid this facility! You make an appointment to see the DOCTOR, pay to see the DOCTOR, call confirm…read moreyou will be seen by the DOCTOR, and end up with a nurse every single time. Never able to fully address your concerns, leave messages for the the doctor or his assistant to call you back and nothing. They treat you like a ping-pong ball. HORRIBLE service by all especially their receptionists!

Great doctor she is very compassionate and cares about her work, clean welcoming environment and…read morethe staff are amazing and I always get my problems resolved. She truly is the best podiatrist in Miami .

Dr. Amy DeGirolamo is by far the most well qualified podiatrist I have ever visited. Her entire…read moreoffice is of the highest standard of professionalism and experience, including everyone on her fantastic team. I felt better taken care of by her and her team than any doctor's office I've ever been to of any kind. My foot and ankle have SIGNIFICANTLY improved since my first appointment with her and I feel blessed to be working with her and her team. I'm sincerely grateful, giving 11 out of 10 stars for a rating.

Caring Dr ! My toe was good as new great staff and office highly recommend going hereread more

The care that is provided at this clinic is SPECTACULAR- starting from the front desk coordinator,…read moreto the nurse that brings you in and preps you, to the doctor. Dr. Bustamante is empathetic, thorough, and he explains everything in such a patient and kind manner, that he truly helps bring us peace as we are being examined and treated. I've been his patient since 2020, and several of my family and friends see him as well. Whether you're in need of basic podiatrist care, or complicated surgical care, I recommend you make an appointment to meet with Dr Bustamante and his team. Every patient deserves quality and compassionate care- this is the place.

The staff at this ortho now is very professional. Daniel, the PA, is knowledgeable, caring and very…read moreclear about treatment expectations and care plan. I had an appointment and waited 30 minutes to be seen, which I wasn't happy about but once inside the care received was exceptional.

So I'm at the age (50 shhhh) where unfortunately doctor appointments become a part of life. Being…read moreactive, thankfully, those appointments have been only sports injury related such as a tennis elbow from some weight lifting mishap. Thus I found my way to OrthoNow. I picked the Doral location because it's close to work. Having recently started at a new position and being in my probationary period, I had to deal with a super basic insurance before my employer's policy kicks in. Karla, the office manager, was really helpful in calling and dealing with the company thus saving me that "headache". After previous home & alternative remedies weren't working, I called this office. It's located in a Doral office building and next to another orthopedic practice. From what I understand, the other office is OrthoNow's "home base" where I would go if my condition doesn't ger better. It's also where OrthoNow does their imaging. When I visited, Melissa who does double duty as an xray tech & medical assistant, took my vitals and took me downstairs for xrays. After the x-rays, I was checked out by William the nurse practitioner, who reviewed and said that basically I have tennis elbow, so I have to take it easy for at least a little bit on the weights.

Make sure to park inside the parking lot, on the 4th floor. They have 5 parking spots for clients,…read moreand the entrance is located on the same floor as the parking spots. The clinic / office is extremely clean and well kept. They give you tablets to fill out online forms instead of clipboards with forms, very up to date with modern technology. The service was quick and friendly. I wasn't seen by Dr. Peña because she won't have any availability until a month from today. I was assisted by her nurse practitioner, who was extremely sweet and asked many questions to ensure you would be properly treated. The young lady who takes all you vitals before you see the nurse/doctor was phenomenal! Her customer service skills are amazing. She did not have a name tag, but her crocs had mini mouse on them hahahaha

I expected a high-quality experience from a fee-for-service practice charging premium rates, but…read morecommunication was terrible. The doctor never calls directly--messages are relayed through staff, like a game of telephone. Emails get phone calls back with staff reading a note from the doctor, and any follow-up means more calls. Nothing is in writing, there's no patient portal, and it's on you to keep track of everything. After my procedure, while I was still medicated, the doctor told my husband they found signs of infection and pushed him to get tested at her office for $400, insisting other doctors "wouldn't know what to test for." My follow-up for results was set six weeks out, despite infection results usually taking 1-2 days and pathology 2-3 weeks. For the cost, I expected timely, direct communication and a patient-first approach. Instead, I felt pressured into extra charges and left without clear access to my own doctor. I do not recommend.