I've taken my sons to this dentist for the past year and always had a good experience, the dentist…read moretreats them with care and the staff is friendly as well. Recommended if you are looking for a new dentist.

Front desk is very rude. Dental care is fine- never experienced su h terrible Custer service.read more

Wonderful staff. My children have gone here all their lives and it's always been a good experienceread more

Dr. Apostle saw my kid 3 times and all 3 times the dental hygienist and Dr. Apostle were very…read morefriendly and wonderful with her. The reason for my poor review is the reception. My billing was off and this started at the beginning of COVID. I called and talked to them and they half-heartedly explained the billing. Long story short, I eventually was sent to collections for a $17 bill after already paying my co-pay after the visit. I called asked them to explain why it was higher after I already paid some. She was extremely rude to me after I asked if I could pay it off to them and just deal with my insurance and said: Uck, no! I then asked if I could get a new appointment for her and my son, and she very rudely said that it had to be paid off before she could invite us back. I just tried to pay it off? She hung up really quickly after that and I even asked my husband if I was the one being rude on the phone because I was so shell shocked about how rude I was treated. So that's the story of how I got sent to collections over a bill that didn't make sense, tried to pay it off, then left their practice.

Dr. Susie Ryan has been great with my daughter. She is patient, kind, and understanding, and has…read morealways been so accommodating with my endless questions and the occasional need to reschedule. Most importantly, she has done an excellent job. Most recently, my daughter's cap fell off her filling on a Saturday, just two days before starting school. My daughter was scared, and I was desperate to figure out what to do. I texted Dr. Susie, and she responded right away, walked us through what to do in the meantime, and told us she would see my daughter first thing Monday. Monday was a day off for her office, and she wasn't even sure if she would be able to get her assistants to come in, but she still made sure my daughter was taken care of. We went in Monday, and Dr. Susie was able to put the cap back on with no issues. She even followed up with us the next day to make sure my daughter was doing okay. That level of care means so much, especially when it comes to your child. Dr. Susie is extremely knowledgeable, and someone I completely trust with my daughter's dental care. We are so grateful for her and her entire team.

I took my son here today for the first time and it was an amazing experience. Dr Susie Ryan is very…read morekind, thorough, patient and has great bedside manners. The dental assistant Dulce was gentle and encouraging. And the front desk ladies are welcoming. I never thought my autistic son would be able to sit through a whole dental appointment! Looking forward to future appointments.

I can't say enough good things about this place. They were able to take my 5-year-old on short…read morenotice, and Dr. Adam and his team provided exceptional care from start to finish. My daughter has been very apprehensive about dental work due to prior traumatic experiences with another pediatric dentist, but the atmosphere here is so kid-friendly and welcoming that she felt more at ease right away. The team's playful demeanor, along with their patience and understanding of her anxiety, made this visit far more comfortable than anything we've experienced before. Highly recommend--thank you to the NorCal team!

We brought our 3yr old twins here for their dental visit, and it was an amazing experience from…read morestart to finish! The waiting room is inviting with a fun setup that immediately put my child at ease. The front desk staff was so welcoming and kind.The dental assistant and pediatric dentist Dr. Adam were exceptionally gentle, patient, and went at our child's pace without any rushing or pushing. They explained everything using fun, kid-friendly words, blew bubbles and even let my toddler sit right on my lap for the exam, We left with great tips on brushing and cavity prevention. I am so relieved that our twins look forward to going back. Highly recommend to any parents looking for a wonderful children's dental office!"

The best pediatric dentist, I found highly recommended you will not be disappointed in your…read morechildren will love her personality, very pleasing, comforting, and will set them at ease

Completely unorganized regarding the billing and insurance. They changed the address on our file…read morewithout communicating with me even though I am the one that signed the financial responsibility form. Then called me after a year stating that I owed over $800 and threatened to send me to collections even though it was never communicated to me that I owed anything. I set up a payment plan which was fine until they upped the payment without communicating once again. I asked why they did not call me and they tried telling me that I stated I wanted to be contacted by email. Never once did I say that. And I never received an email from them either. We will not be going here again.

Highly recommend their quality dentail service. I have had fillings and cracked tooth repair,…read morepain free with a delicate touch. Great staff from the initial receptionist, dental assistants, techs, and dentists.

Amazing staff! Eye contact, friendly smile, very little wait…read morein lobby, which is very rare in a doctors office. So the dentist themselves are friendly and actually care that you're there. I went in for a quick filling. I was in and out in 20 minutes. I did not fill the needle when they applied the local and it was the most pleasant dental visit I've had in 20 years! thank you guys keep up the good work thank you for relieving my anxiety from the needle.!!!!

We really love BV dental and Dr Settimi. Her staff are nice and flexible, it's very very clean and…read moremodern, and they are always good with my daughter. It's out of network, but worth it because they are so close.

I've been coming to this office for a few years and I am never leaving. Everyone here is incredibly…read morekind, warm and welcoming. Dr Settimi is wonderful. She listens, isn't aggressive with her approach and is very thorough. Super grateful I found this office!

1. They work very limited hours with extended lunch breaks. Not ideal for fulltime working…read morefamilies. 2. Not accommodating to families who have elementary age youth and toddlers- different time and day requirements 3. 30 minutes cleanings are over $300 4. If you miss an appointment and God forbid you forget to call them within their 48 hour window, they charge you a $95 cancellation fee, yes, you are ready that right...$95 and your kid doesn't even get their teeth cleaned. 5. Upon greeting the kids, they pretty much ignore the parents and parents are not welcome in the cleaning the room. 6. They missed a major significant issue with my son regarding the way his teeth were growing in, which required major surgery on his part. It was never brought up, even after xrays. 7. Oh and they will hold your children's records hostage until you pay off the cancelation fee. They don't care if you can't afford it or not, which tells you how much they care about your kids gum health. 8. I asked around to co-workers and friends what their dentist policy's were and fees- NONE of them ( I asked a lot) said they were ever charged a cancellation fee for a missed appointment and if they were it was maybe $25 or $30 dollars. Don't bother with this place, there are plenty of qualified dentists that actually work a normal schedule that would be glad to accommodate your busy life with kids and work.

My kids love their check ups with "Dentist Mary Anne". If you've never been to a pediatric dentist…read moreoffice it is MUCH more comfortable for children & families than a normal dentist's office. There's lots of toys & its decorated in a fun Hawaiian theme. I started taking my kids here when they were 2 and one of my daughters was nervous and vomited on the floor. The staff was so gracious & told me not to worry and cleaned it up without a fuss. The staff is great and Dr. Forni has a genuine, positive attitude that the kids pick up on. Three years later and we still come here. I've included a pic of my 1 year old in the waiting room while her siblings were getting a cleaning.

Brought my 4yr in for her first check up and I'm so glad I did. She was nervous and was not…read moreterribly excited about going but as soon as she got there the staff was amazing!!! Jessica (hope I remembered correctly) took her back and made her feel so comfortable, used a little monkey to show her how to properly brush and just made the entire experience so kid friendly and neat for her that she asked me serval times since then when her next appointment is. The ambience of the office is awesome as well. they have cool kites hanging all around and a few pac-Man arcade games, one for small kids, and one for bigger kids. Nice little bonus. It was so important for me to be able to find a DDS that made her excited and not scared and I think I found that in Dr Oliver's office. We don't have a pediatric dentist in our area so I came from the Ukiah. Absolutely worth the drive. Definitely recommend other parents to give his office a try.

Both Dr. Oliver and Dr. Mauger were knowledgeable and patient with my scared 2 year old. What a…read moregreat team, from the front desk to the hygienist to the dentists!

The best dentist office I have ever been to. Professional, kind and highly skilled dentists and…read moresupport staff make for an excellent experience. They are at the top of their field using the best most current technology and products. They are also super attentive and fundamentally kind. My forever dentist!

As a patient who needed extensive work of every type and kind, I can say Fountaingrove Dentistry…read morechecked the box at every level every time . At one point or another, I have had every one of the incredibly talented practitioners spend some time inside my mouth. The level of professionalism runs deep and wide. I can't say enough about the kindness and careful approach from the literally every person that you speak to from finance to finish work. No one cares more about your smile.