​I reached out for help with my 2012 Mazda CX-9 (sitting right around 135k miles) expecting just a…read morestandard alternator replacement. When they came out to inspect and work on it, it turned out the car also needed a new radiator and belt tensioner. Living in the dry Vegas heat, hard plastic components take a real beating over time, so the additional repairs made total sense. ​Having them come directly to me was a game changer, but what truly made the experience stand out was the service: ​Top-Notch Communication: Steven was extremely professional and kept me fully updated throughout the entire repair process. ​Quality Work: I really appreciate the dedication and effort Steven and his partner put in right on-site to get my SUV back on the road safely. ​Great Value: For the extensive work performed, I easily could have paid a whole lot more somewhere else,especially for a mobile service! ​If you want reliable, transparent mechanics who come to you and won't overcharge, I highly recommend them! I'll definitely be calling them again for future repairs.

Was looking to get my oil change and not have to pay dealership prices($400 for an oil change) so…read morewent to my favorite app (talking about you Yelp) to get some quotes and boy was I happy AND glad I did. Within minutes of putting in a request I started to receive quotes. In the end, it was not the price that sold me on LV Mobile Oil Change and Brakes but what Steven wrote on his price quote, it was the type of oil he was going to use for my vehicle: European specific oil blend. After a couple more text over the app, I made an appointment for Sunday. I received an appointment confirmation and a service call the morning of the appointment (nice touch on the call). Steven arrived on time and after asking him a couple of maintenance questions about my vehicle and future service needs, he went to work on the oil change. Oil change took about 20 minutes (way faster than any dealership or oil change garage). I also had him install a new cabin filter (for a small addition fee). Overall, very happy with the service, Steven is very professional and does a quality job. Will definitely use their service again.

I was having a hard time gluing my rearview mirror back onto the windshield. I called this place to…read moreask if I could pay to have it fixed. Jeff walked me through the proper steps to fix it on my own instead of paying him to do it. Thanks to him I was able to get it back on. Thank you Jeff. I appreciate you for taking the time to help me.

Oh yeah, this guy is definitely the man to call if you're broke down or you need some repairs in…read moreyour car, don't have to go into any shop, he comes to you, makes like so much easier when you're as old as I am and the prices are pretty doggone good especially when he has to drive to you. Quality work good value. I recommend this guy. He's pretty good pretty damn good I say my car is still running like a champ. Thank you at your service.!

It's a convenient location and I've consistently received very good service. I typically bring in…read moremy own oil and oil filter. Charges are adjusted accordingly. There are public restrooms, but the entrance to get to the public restrooms are located on the other side of the building from where the drive up to enter the service bays are located. There is a baby changing table available in the restroom.

Have been going here to get my oil changed for years. Always quick, done right, and upfront about…read morewhat they're doing and hope much it costs. Don't forget to go to vioc.com or groupon for a coupon to drop the price.

Great service and super fast turnaround- will be coming back. All techs were highly knowledgeable!read more

We just pulled in and the guy opened the hood and a few minutes later the coolant spilled…read moreeverywhere We would've fallen for this if not for the fact that we check the coolant every morning and it was fine It's an old car. The last time we were here there was an incident too.. odd stuff with a local mechanic being recommended I didn't write it up because we just left. This time we don't get to leave. Waiting for a tow and it's too much of a coincidence that a guy offered his buddy as a mechanic ...again The rest of the staff was very friendly and helpful

waited at walmart for an hour so we left. yeah walmart was cheap but if your on the go…read more go straight to valvoline!! we was in and out!! and the. gave us a. free car wash!! now thats beast mode!!

So I normally do the lazy thing and just go to Walmart and get my oil changed but I needed a change…read moreof pace as they normally never do what they say. This place on the other hand, are honest and reliable. You can see them diligently working and they show you every step that they do. There is no pressure in up charging they tell you if they find something irregular and if they can help they will show you what they can do. If they can't they inform you of the issue. Awesome place. I will come to them from now on. Thank you Randall you were a big help today. Also they do military discount.

I went to USA Auto for an oil change, knowing that I needed to either buy a new engine or get a new…read morevehicle. My vehicle has 249,000 miles on it and was spitting coolant, so they sealed the leaks, installed a new water pump, and seemingly got me back on the road until I decided to buy another engine or a new car. The manager, Debra, is highly knowledgeable, honest, and on top of her game! She found an engine with 23,000 miles on it, including the catalytic converter, at an excellent price! The mechanic, Derek, gave me a ride to Walgreens, and Debra gave me a taco and offered me water during lunch. The entire staff was professional, pleasant, and went above and beyond across the board! Derek also showed me that my recently installed oil pan was leaking because my main mechanic used silicone instead of a gasket. My main mechanic is knowledgeable, but it opened my eyes to how his prices are so low because he goes with the most economical option instead of the best one. My main mechanic gave me a solid price on a new engine, but USA Auto beat him by $ 600.00 and offered more value with additional parts! The next day, I returned to USA Auto Service to have a new radiator installed and found that the gasket had blown. As Derek, who is highly knowledgeable, explained, they sealed up the leaks like they were supposed to, and once they did that, the weakest part went ( the engine). I already had oil in the coolant reservoir and a mess under the hood, so I pushed it to the limit. I was able to drive my car home by pulling over in spurts before it overheated, and it took me forever! I've been to this USA Auto location 3 times before and had a pleasant experience, but the new staff and manager have raised the pleasantness bar even higher. I plan to get a new engine because I love my car and hate having a car note. I will make the permanent switch to USA Auto because my former mechanic, although cheaper, has clearly been cutting corners to keep prices low, and I have already found myself replacing parts that I supposedly had installed by my old mechanic. When I mentioned it to Derek, he said the thermostat he pulled out wasn't new, and I saw with my own eyes that my old mechanic used silicone instead of a gasket on my oil pan, which didn't properly seal it. Derek said he would use silicone for his personal car but never use silicone to seal an oil pan at a business. Located on the corner of Smoke Ranch and Decatur, they offer auto financing, a cool air conditioner, and a clean restroom, unlike your typical mechanic shop. This USA Auto location is easily the best I have been to, and I will make it my home location. I highly recommend this location!

The place was clean and quick when I came to smog & I did read the review before I came in. So I…read moreprepared to be given a list of things they would find wrong with my car... I can't say that I agree with the tactics of trying to create fear to get my spend more than the car is worth in listing off repairs with calculating cost in your mind without pulling up prices on parts. My dad was a mechanic and there are better ways to approach trying to get someone service. If you're getting smog the place is cool, not sure about the rest but based on the comments I'm not sure about using this place.

Great !!!!, On time apointments, very good prices for services, and product…read more Staff knows how to speak English and can make decisions needed when operating a company. Super warranty on tires that is honored without question.

Great and fast service. Always helpful. I get my tire pressure checked a lot and they're always…read morekind and accommodating

This is my second visit to Quick Lane they offered me the best price for new tires installation…read morevery nice friendly service and mechanic was very helpful came in person and explained what will be done

This place is THE place to take your car for repairs. We're new to Las Vegas and my AC went out mid…read moreJuly, need I say more? I drove to several well known places including Carmax, Pep Boys and Jiffy Lube trying to get it fixed. One place told me they have an appointment for August 21! I saw Quick Lane on my way to one of those places and circled back. I met Brenda at the front desk and she was absolutely amazing! She had someone (Josh) take my car in right away. He asked me questions about when the problem started and what I was experiencing. He said he would start with a recharge to see if that would get my AC back up and running. He came back and broke the news to me gently that it wasn't working and that my compressor was bad and would need to be replaced. (One of the other places told me that too but the price they gave me was so ridiculous I left without even thinking twice about getting it done there). So, I talked with Brenda and made arrangements to have it done the next day. She quoted me a price that was $600.00 less than one of the other places mentioned above who were throwing in a wheel alignment, tire rotation and a bunch of other things I didn't need (probably try to justify their price). I didn't get any of that at Quick Lane. They were straightforward, honest, and fair. And not just with me. I waited there while they fixed my car so I got to see them work with a variety of customers and they were so kind, respectful, and knowledgeable. My AC is working so good I have to keep turning it down! They are now our Las Vegas car repair shop from this day forward! Give them a try, you won't be disappointed.

Everyone is very very nice…read more Had a small issue, and the owner Hamid reached out to me and made everything right. He was really committed to my customer satisfaction, and I plan on returning when my car needs service. Thank you Hamid and all the nice people at Zip Zap!

I brought my Hyundai Elantra in for an A/C diagnostic because the system was blowing warm air…read more I dropped the vehicle off around 9:30 AM and was told they would "get right on it." I understand shops get busy, this location is "first come first served", and I don't expect anyone to magically make time appear or drop everything to check out the new car. I don't work there and I walked in, so I have no idea what things look like behind the scenes. The issue wasn't that they were busy, it was that the expectations set didn't reflect reality. After walking around the area for about an hour after drop-off, I returned and noticed my vehicle was still sitting in the same guest parking spot at the side of the building where I had left it. By 11:00 (after waiting over 90 minutes/nearly two hours from drop-off) with no phone call update and no apparent movement of the vehicle, I went to the front desk to ask about the status. Shortly after I asked, the vehicle was brought into the shop and I was assured the diagnostic would take "about" 30 minutes. It ended up taking closer to 50 before I got up again to ask about an update. My main frustration was not the diagnosis itself, but the communication and expectations throughout the process. Everyone I interacted with was polite and reasonable, but I was given the same optimistic timeline despite the shop evidently being backed up. If I had been told up front that it would be hours before the vehicle would be moved, let alone looked at, I would have planned my morning differently. I do want to clarify that the issue wasn't attitude or service, it was a lack of clear and realistic communication. Better coordination internally and more honest timelines for customers would make a big difference.

I've waited a year and half to write a true review because I wanted to see if Eddie would follow…read morethrough with his customer service. To be honest, yes and no. And there is enough no to say I would not use him again nor would I recommend. Let me explain. In Sept 2021 I needed an oil change quick. I was in town for a few days for a wedding and staying at an airbnb. Eddie had 5 star reviews, his prices were comparable to brick and motor shops, and he was mobile. He was responsive, on time and told me he would top off my fluids no charge. Now the bad. I go back inside and after about an hr he texts me and said he's going to run to the parts store and get me a new cabin filter. Mind you, he TELLS me. It wasn't an ask. Well I'm well versed in how easy it is to change a cabin filter and I already had a spare in my car. As he's getting into his car, I tell him don't worry about it I have a spare and I can just put it in myself. I for sure said that. He offers to put it in and I honestly thought he was doing it complementary. It's a job that takes like 2 mins no joke. Plus he already had just looked at my filter without me even asking! So I say ok. 5 mins elapse and he hands me the bill. Guy charges me $15 for labor. I'm a little shocked but I don't say anything and just pay it. Later I text him and I say I got an issue with that. He tries to gaslight me by saying they always charge for that at a shop. Nah man. At the shop they always ask you IN WRITING if you authorize it and disclose the price. I straight up got hustled. To his credit, Eddie offers to credit me the difference next time I use him. Um ok. Like just Venmo me bro. Fast forward to last week and I need another oil change. I hit up Eddie and see if he'll honor the discount. He does. But of course he still has the text messages. Charges me $110 now. Ok I see you. Oil prices have gone up he says. So I call around and 2 shops quote me $80, another $95. Mind you I was going to just let this go and leave my previous (generous) 4 star review. But today I go and change my cabin filter. Yes it takes me 5 mins. But what do I see?!? A crumpled bent filter that was just jammed in there. ARE YOU SERIOUS!!

Ah. May. Zing. I had to get an oil change and filter for a car that I store in Vegas and was…read moredriving back to Chicago. Only problem is that my flight coming in was later than other oil places closed which is 6pm!!! Anyway, I wouldn't want to go to an oil place anyway now with covid...so I called mobile and they are super friendly! Very communicative about confirming appt and arrival time (right on time!) Work was done quickly, no upsells, no creepiness and the work was perfectly. Gave me a jump and filled my tires also because the car had been sitting so long. I cannot recommend highly enough!!!! Don't go anywhere else.