I went to USA Auto for an oil change, knowing that I needed to either buy a new engine or get a new vehicle. My vehicle has 249,000 miles on it and was spitting coolant, so they sealed the leaks, installed a new water pump, and seemingly got me back on the road until I decided to buy another engine or a new car. The manager, Debra, is highly knowledgeable, honest, and on top of her game! She found an engine with 23,000 miles on it, including the catalytic converter, at an excellent price! The mechanic, Derek, gave me a ride to Walgreens, and Debra gave me a taco and offered me water during lunch. The entire staff was professional, pleasant, and went above and beyond across the board! Derek also showed me that my recently installed oil pan was leaking because my main mechanic used silicone instead of a gasket. My main mechanic is knowledgeable, but it opened my eyes to how his prices are so low because he goes with the most economical option instead of the best one. My main mechanic gave me a solid price on a new engine, but USA Auto beat him by $ 600.00 and offered more value with additional parts! The next day, I returned to USA Auto Service to have a new radiator installed and found that the gasket had blown. As Derek, who is highly knowledgeable, explained, they sealed up the leaks like they were supposed to, and once they did that, the weakest part went ( the engine). I already had oil in the coolant reservoir and a mess under the hood, so I pushed it to the limit. I was able to drive my car home by pulling over in spurts before it overheated, and it took me forever! I've been to this USA Auto location 3 times before and had a pleasant experience, but the new staff and manager have raised the pleasantness bar even higher. I plan to get a new engine because I love my car and hate having a car note. I will make the permanent switch to USA Auto because my former mechanic, although cheaper, has clearly been cutting corners to keep prices low, and I have already found myself replacing parts that I supposedly had installed by my old mechanic. When I mentioned it to Derek, he said the thermostat he pulled out wasn't new, and I saw with my own eyes that my old mechanic used silicone instead of a gasket on my oil pan, which didn't properly seal it. Derek said he would use silicone for his personal car but never use silicone to seal an oil pan at a business. Located on the corner of Smoke Ranch and Decatur, they offer auto financing, a cool air conditioner, and a clean restroom, unlike your typical mechanic shop. This USA Auto location is easily the best I have been to, and I will make it my home location. I highly recommend this location! read more

The place was clean and quick when I came to smog & I did read the review before I came in. So I prepared to be given a list of things they would find wrong with my car... I can't say that I agree with the tactics of trying to create fear to get my spend more than the car is worth in listing off repairs with calculating cost in your mind without pulling up prices on parts. My dad was a mechanic and there are better ways to approach trying to get someone service. If you're getting smog the place is cool, not sure about the rest but based on the comments I'm not sure about using this place. read more

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oil fill cap missing will not be returning to this location . Best to use a smog check only vendor repair shops can create problems read more

The pricing and service is reasonable. The staff is amazing. They have always been very nice and explained everything to me so I could understand. read more

my dad got his car serviced here and they tricked him into thinking that his radiator was shot, but he didn't have any issues before, in which, he drove there with his car and it never got overheated, they got him to waste 2K for nothing. Ever since this location on Smoke Ranch and Decatur got bought out by USA Auto, they have been the worst, don't go here unless you only need your oil change done, also tell them no for anything else. read more

This shop is wonderful. They are friendly, informative, and professional. They get the job done professionally and quickly. This shop is my go to for work for my vehicles. read more

OK, I just came to get my smog check. I usually come. I've been coming here for years oil change smog check so the smog check is now $26 after tax which is fine. I used to get it for seven dollars when they checked in. They asked me if I wanted my tires rotated. I said that's fine. They said it's free of charge I said, but I need air in my tires. That's what I really want so Ryan comes out the paperwork and tells me that they're all 40 all my tires are 40 and I look at the tires and they still look exactly the same and I'm like you're kidding me so I pull around and Joseph the guy in the picture check them and they were at 17and 19 so if it doesn't look right guys, you just gotta force him to do the right thing I guess that's too bad. I've been coming here for years read more

USA Auto Service - Auto Repair Near Me - Las Vegas, Nevada

deborah & michael are back in smoke ranch!! they are so insanely helpful & kind. a job that was going to take a week & a few days to get done - deborah, michael & their team completed in 2 hours with AMAZING SERVICE!! i am so happy to have somewhere i can trust to take care of my car & be real about the pricing! it is so nice to have somewhere you trust & find some light during frustrating times. i can not thank this team enough! read more

Came in for a smog & it failed! Thats ok, I figured it would! They also found that the fuel pump was leaking, $1300 job total plus they would fix what was needed to pass smog! Few days later my car was fixed! The whole process was pretty smooth, Gary greeted us from the beginning and walked us thru til we picked up the car! I was sad I had to pay that much but I truly felt Gary was being honest! Thats really what I was worried about, being I am a woman & know we can be taken advantage of! Kiana at the front desk was very welcoming as well & efficient with all the paperwork I had to sign! Not to mention I could tell she is a girls girl lol she is beautiful inside and out! Ty guys for getting us safely back on the road! Crossing my fingers this car doesnt give me trouble but if it does, Gary is who im going to!!! read more

This is my first time coming to the business, it is very clean and the receptionist was very friendly and helpful. The service was great did not have to wait long. I went in for a smog check and at no charge tire rotation. I highly recommend this place. read more

Very professional and very helpful. Will definitely be returning after having such a good experience here. Everyone is friendly and knowledgeable, showing you exactly what your car needs. Also very good prices read more

Wonderful service here. Great prices too! No long wait. Friendly employees! Went in for oil change and smog

Very professional and understanding staff. Great prices for smog and oil change and helped me with some other work I needed done to the car as well. Felt comfortable the entire time and never pressured to buy anything I didnt want. Highly recommend. read more

I've had a few experience with them, a tuneup with a fluid flush back in April 2025. Upper and lower motor mount back in November.2025. No complaints great service ass fast and convenient. read more

great work and fast I wouldn't take my vehicle anywhere else. Cheap and fast also reliable

great honest people....showed up right before they closed and they were still able to help me out

The whole staff was wonderful. I drove around town looking for the most reasonable smog. I stopped at another USA auto on Rancho and they were non-helpful. And rude. I called this one on smoke Ranch and they were wonderful from the phone call. I get there and the tech was not feeling well. But he took care of me anyway.And even gave a complementary smog check. Super nice people that run it. I would recommend it to anyone. And I will be going back every year for my smog. Thank you to the team. read more

Great work would recommend any day . Received an tire rotation and oil change with fast and easy results

DO NOT i repeat DO NOT bring your car here this place will try 2 sell u some s*** when they fck up your car came in for a oil change and they put my oil filter back on wrong and busted the seal do not bring your car here read more

Recently went in the staff is great the new manager not great will not go back because of him

This place used to be V&V. I had been coming here for years for both of my families vehicles. I say that this was the ONLY place I trusted because they would tell you if something needed to be done or not. They were so trustworthy that when other places insisted you needed work, that if they felt it was needed immediately, if it was just maintenance work and could be done later, or if it was completely unnecessary they would tell you. They did charge higher prices though. But it was worth it when you think about what you save on scams from other places. Now....it's been awhile since I've been back due to finances. But I was near smog test time and I was over for an oil change as well, by two months. I was not aware the business had changed hands and that my favorite place was bought out. The owner was nice, showed concern, indicated how he was a value to the consumer, etc etc. He was funny, but I kinda worried about one thing he said, but happened to ignore it at the time. He said that someone had given him a poor review for a joke he made. While people are vindictive, it's just a strange remark. So they take the car back and about 20 minutes later I'm told that besides the oil change and the smog, they have found $1500 more repair items that need to be done: cracks, oil leak, etc etc etc. He even took me out to see the damage. Now I know that damage on cars does happen, but since the pandemic I have worked from home. I barely drive the vehicle. And last time I had been to V&V, they inspected the car fully because I was going out of town and I don't want to worry. No way would that much damage could be happening. I mention this to the guy, and he tells me that V&V would only do what we ask of them and that they didn't do anything extra. Sh*t talking is not exactly professional. But ok. So I look at this "damage" and I see barely a hairline crack, no oil leak, nor any of the other damage he's talking about. So I tell him no. He tells me I may see the oil leak now that he's changed it out, because it was so thick before (and yes, I did let him talk me into flushing the oil before changing it). That seemed reasonable. So it's now been weeks. No signs of an oil leak. No trouble with my clutch, no trouble with the car shaking due to a crack, etc etc. I'll let you make the conclusion, but i do not feel comfortable with this business. I have been scammed before by multiple mechanic shops, which was why when we found V&V, we talked them up to everyone and tried to give them as much business as possible. I am now in search for another mechanic. read more

Angel and the staff is amazing they're efficient and do a really good job and they have really good pricing

Great customer service, I've been here several times for an oil change. It's quick, fast and easy. Less than 20 minutes

July 2024 went to have oil changed period. This was my second time having it changed there, same owner! My car is from the Midwest, where we have all 4 seasons. To make long story short, instead of honoring coupon and changing oil he wanted to charge me for everything but what I went there for!! The owner loves to take advantage of women!!! His prices are outrageous He wanted to charge $1.104.56 for an oil pan. Frt brake pads and rotors $664. Front struts $1.239. He changed the oil a few months earlier said I needed a converter wanted to charge over $2200 I bought a converter had it put on for $125 will never ever go there again!!! Ladies Beware............. Also he deemed my car undriveable, hadn't had a problem before I went there. Got second opinion was told vehicle is safe and they changed the oil. The guy at the counter was nice and polite so I'll give a star for him. read more

Please people listen to me don't go to this Mechanic. They are garbage they rip old ladies off and don't even feel anything. They ripped off my stepmom charge her over $2000 to fix her AC Because it had a leak and when she took it back, they said oh it has a leak. Well that's what I paid for to fix, but they didn't honor it. They are the worst of the worst beware.. read more

Went to this USA AUTO on March 14 where they diagnosed the car and said that they would change the filter that hadn't been changed with the other USA AUTO location in the left you see the filter they showed and on the right you see my filter is non existent even though I paid for the filter to be replaced they didn't do anything. And the Manager kept pushing for Financing even when I didn't want to. I didn't do financing with them thank god but this just goes to show you I had been to 2 different USA AUTO's and they both were terrible. The other location up the road over charged on a K service and didn't do anything. Take your business elsewhere. read more

USA Auto Service - Missing filter - Auto Repair Near Me - Las Vegas, Nevada

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Great place to take your car. Smog check was fast, efficient and great value! Girls at the counter were super polite too!

I came in to USA Auto Service in smoke ranch and lake mead for a smog test. The staff was very friendly and knowledgeable. The service was very quick as well. Besides getting the smog check the technician also checked my brakes and was also offer free tire rotation. read more

Debra & Tyreek are the best!! They really took care of me. They made sure that my car was in tip top shape.

service was great. they were honest and nice. Tory at the front desk was super nice. all the workers are very informative.

Made me take out multiple loans which was over priced to fix stuff not needed.they lied about work that was not needed,I had went to a second .mechanic who gave me a second onion oh the mangerGorgi is a skank read more

In case it wasn't clear: I don't care that it costs more than advertised. I care that he did not even check to see which oil was recommended for my car and told me that they don't give the customer what they want. He pushed a full synthetic when my car's manufacturer designates something different. Rahim read more

They are amazing and most of all trustworthy. I had my transmission replaced and other repairs done at V and V. Make no mistake Vegas only has a handful of trustworthy mechanics. This is one of them. Go there with confidence they won't rip you off read more

Beware of this place total scammers! Will charge you for work they don't do .Rude and downright hostile employees if you decide you don't want work done ! read more

This place was great to me. Cristal at the front desk has great customer service. My car was returned to me in a great fashion.

USA AUTO #16 has took over from V&V auto and just please allow me to save you time and money.. USA AUTO#16 IS HORRIBLE on Vegas and Decatur they overcharged by hundreds of dollars.. He promised a drive cycle for $269 n then told me it's extra to actually do it... Oil pressure switch, that was perfectly fine, flush oil n oil change. N then said they had to reset car cpu. That was nothing wrong with... Total $870 the bold guy will over talk you.. He literally compared cocks over a OBD2 scanner saying his cost thousands mines only $20 that I bought for $500 lmao.. ALL BAD. I WILL NEVER GO BACK I would leave 0 stars. They didn't show nothing of what was repaired or wrong. Just all talk.. WE HAVE TO STOP BAD MECHANIC SHOP like USA AUTO with stealing our money the total job exactly the same at Chevrolet dealership said they would have charged $215 for exactly the same if it was even necessary..which was already checked literally day b4. I wanted to see if they were honest as V&V AUTO.. and they are NOT read more

showed up at the shop around 8am and asked for a diagnostics and oil change the guy says the diagnostics is free when they fix the check engine light. finding out my check engine light is on because of the oil is low and guy try's to up sell me tells me they wanna take off my oil pan and my covers to see my timing chain. guy charges me $100 alone just for that. I say sure because i want to make sure no slug build up. they took it off none there thank god. but then guy starts telling me i need a timing kit and some more shit total came out to be $2900 and thats if i wanted to change that. i said no just the oil change and guy procced to call for the parts and kept pushing the idea. when all said and done guy still charges me diagnostics and labor and oil change which came out to $213. didnt leave the shop till 12pm. worst experience and very slow. Ive done mechanics before and there was nothing wrong with my timing chain or no build up but yet they still wanted to change parts. very dishonest. DO NOT GO HERE WASTE OF MONEY AND TIME. CON ARTIST read more

My car was making a suspicious sound and I took it to a Ted Wiens and they quoted me 1000$ in repair costs. When I took it to this shop to get a second opinion they quoted me 370$. After the service they told me they didn't need to charge me for a part since it didn't need it and only had to pay 300$. They are so honest and a very reliable company. I strongly recommend, so friendly and awesome staff. read more

If you have a car , these are the only Folks I trust here in town . They are mechanics with morals . I was in a real bind in 2006 , the local Lincoln town car folks gave me a estimate , that a single mom practically had a heart attack over. But then a good Rotary International buddy of mine , gave me V & V 's number , and Since then, I would never go , Any Where Else! Thank You for years of Perfect Service! Always grateful for your kindness. Just got my brakes and fluids done, and again I AM a Very Satisfied and Grateful Customer Thank You!!! read more

Wish I could leave a half star but 1 is as low as it goes. Believe me this place is grossly overrated. I tried calling first but got hung up on twice so since I only live a few blocks away I just decided to drive my pickup up there to have the check engine light investigated. Dan, or Don, was very polite and acted like he wanted to take it in. Problem started when we went into the office. Didn't get the office managers name, if that's his title, but he declined to take it in. His excuse was not enough room whatever the heck that meant. His whole attitude was rather rude and crude. So I figure if they don't want my money I'll go to Pep Boys which is where it sits. Oh did I mention I made it clear I was in no hurry for it to be fixed. All I can say is the wrong person is managing this place. read more