Took over 3 hours because they did a full inspection even though I just needed tires. Should make sure to advise people if they're going to do an inspection and make it optional. read more

Great !!!!, On time apointments, very good prices for services, and product. Staff knows how to speak English and can make decisions needed when operating a company. Super warranty on tires that is honored without question. read more

Fast excellent experience Price i paid for and synthetic oil change was so reasonable. I come here for all my oil changes. read more

Had a great experience with Dawn at Big O Tires. She was fast, professional, and really easy to work with. Will definitely be back!

I was surprised to find a shop open on a Sunday. Clarence was very helpful, polite and easy to work with. The techs fixed the issue and didn't try to add anything extra on top of it. My car was ready the same day. I also like the Easter decor and candy bowl! read more

Big O Tires - Tires Near Me - Las Vegas, Nevada

I'm a repeat customer at this Big O location. Work begins promptly when I arrive at appointment time, and is completed within time frame estimated by front desk staff. Staff is always friendly and efficient. Location has a clean spacious wait room, and the work bays are clean. Always a good experience having my car serviced here. Recommended by me. read more

I can't say enough about how amazing this location is! Everyone is very polite, accommodating and work to make you feel comfortable during your time there. No pressure at all. Very knowledgeable and patient. The waiting area was clean and maintained. I will go nowhere else! I was a walk-in and they made it happen for me to get me safely back on the road. 5-stars! read more

I absolutely love this location Staff : Emiliano & clearance are the reasons why I ONLY go to this location. Friendly , very knowledgeable! Don't make me feel like I'm just a girl , they break things down to me each and every time . I even take my wife car here and recently replaced her tires and although it was expensive they made me feel good knowing the amount of care that was provided to me . the commutation is outstanding . These are very important skills to have especially when women like myself come in . i appreciate you two man for always taking care of me and my cars . I don't have brothers or any male figure around and I always run to this location for help. They even showed me how to check my own oil levels . ( which I do all the time now lol ) Ima keep coming here, you've earned a forever Cilent . Bunni the pink jag read more

Big O Tires - Tires Near Me - Las Vegas, Nevada

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This location is short staffed, try to avoid if possible. Store accepted my alignment appointment but when I arrived store gave every possible excuse to try and not do alignment. Even claiming I was out of alignment warranty when I indeed wasn't. read more

Great service. Great prices. Great staff. Definitely recommend. I went in today needed 4 new tires rotation and alignment and everything went great. read more

It was easy and quick appointment for a tire change. Would recommend. All of them are helpful.

I have been going to Big O for over 45 years. Always been good to me. Will continue to come here. The best.

Update: September 24, 2025 Tire blew out on freeway, towed to Rock Springs Dr Big-O. Bought four new tires The manager Audrey did a good job overseeing the project. Old review: :Had a nail in my tire. Dropped in for tire repair. Originally, it was going to be be a 90 min wait. Got in and out in 20 mins. Store is nice and clean. read more

Thank you so much to Clarance and Jen's for taking care of us. The service was so good. I recommend who ever needs tires go here.you will not be disappointed read more

I felt as though I got the best deal for my tires and the package that came with it. Also the a lady at the front desk. Andrea was very helpful, very efficient and everything was done in a timely manner. I did start out with an oil change. ! read more

Great and quick check in process. This staff is friendly and helpful. They apparently really like their jobs. Christian did a thorough job with my air conditioner. A 10+ experience all around! read more

I needed a tire replacement and saw that they gave a 10% discount online to veterans. It says on the site to simply show your military ID and they give a 10% discount. With needing the tire replaced and a sensor I figured the 10% discount would be worth going there versus another place. When I went into the store, the person in the store said that the best they could do is $10. I even went as far as showing them the website and the discount on there. They told me I could come back on the next day and talk to the manager. I went in the next day and the manager just said that they don't do the discount. Clearly, big O offers it because it's on their website without any restrictions. read more

Got a flat tire. They fixed it for free in less than 30 min. Didn't try to sell me anything. Great customer service! read more

Big O Tires - Tires Near Me - Las Vegas, Nevada

Lied about where the screw was in the tire so they didn't have to patch it. Lied about not being to patch my particular tires as well. I even bought all four tires from them. Before this just a few months prior. Don't trust them go to the next spot. Lazy no loyalty to their customers. They probably don't have returning customers. They won't get anything else from me. read more

Paid for a wheel alignment. Did NOT get a wheel alignment. I work remote and noticed Memorial Day weekend. Classic rip off.

Friendly service and put air into my tires without any cost. Would come here again for service .

Stephen assisted me with placing air in my tires and discovered an issue that may need attention in the near future. in addition, he had great customer service skills. Location: Rock Springs and Lake Mesd read more

2nd time here and these guys provide great service and were very transparent about the service I needed

This shop is great! They are always quick, efficient, no BS and are great communicators. We had a check engine light, they were able to diagnose the problem, order the parts, get the parts delivered, install and replace, an oil change and all new tires within one day. Very grateful and the prices are very competitive! read more

Quick fast and easy my tire was flat come to find. I had a big now they took it out. They gave me a good deal and I went about my day.

Thank you Jonathan for always making sure that I am safe on the road. Every time I come to your shop you have a smile and are very friendly. I appreciate your help. Definitely would recommend anybody that wants good hospitality and respect when getting your car serviced go see Jonathan, he makes sure his customers are taken care of. read more

07/10/2024 I would like to thank Michael, Greg. And Jesse once again for the great service they provided. Called at 11:30am to get 5 new tires and had an appointment at 2:00pm. These guys had me out of there at 3:30pm. All these guys were genuine and didn't mind me asking questions. I don't write reviews but absolutely wanted to share my experience. I have gone to Discount tire for years and figure I'd give Big O Tires a try. I was amazed with the service, great blue collar attitudes, and professionalism from Micheal, Greg, and Jesse. Look forward to going back when I need new tires. read more

Big O Tires - New All Terrain Tire - Tires Near Me - Las Vegas, Nevada

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I took my car in for work on my brakes and it's very rare that I am satisfied with the money I have paid for mechanic work but this was my most positive experience I have ever had. The whole staff was kind and understanding being more then willing to help and work with me on the work and cost. The lady at the front desk and David the mechanic were both extremely focused on making sure my car was safe and the job was done right before I left even allowing me to come in for a follow up inspection all included within the original quote they gave me for the job. If you need any kind of work done not just tires and this shop has the facilities to do it I would not hesitate to take it to this specific location. read more

Huge selection on tires plus come in on a Wednesday it's almost a Zero wait. After hitting some potholes needed to stop-by for a alignment check and some new pair of tires. Thank you Big O Tires. read more

Big O Tires - What a perfect sale for some new tires. Friendly staff, clean and organized store. - Tires Near Me - Las Vegas, Nevada

Seth, Marcus and Randy provided excellent customer service. I had a flat and came to this location. I had to have Ford roadside assistance come out to put the spare on. When I arrived at Big O, I was beyond livid with what Ford and their "brilliant" FordPass App, had put me through! I knew that I would be treated wonderfully at Big O, and I was right. I had a very strong feeling that I would have to buy a new tire, and I did. There were 3 nails in the tire. I had just come from Friendly Ford Service, and I do believe these nails were picked up within their service shop, I will say there is a possibility this may not be the case, but I believe it is. When Marcus took the tire off and brought it into the shop work area he came in and let me know what he found. He brought me out there to show me and I took photos. He told me that two of the holes could be repaired. However, the third one which was right on the outside edge of the tire could not be, there was a tear about an inch long. I knew Marcus was not lying to me, because I have heard when there are nails or tears or damage to that area of the tire they cannot be repaired. Fortunately, the tires were still covered under warranty from when I purchased them, so all I had to pay for was installing/mounting and a new warranty on the new tire. From the time that I entered their store, and the time that I left was less than an hour. Their professionalism and friendliness definitely put me in a better state of mind. I thanked All three of them very much and let them know just how much I appreciated them. I commend these three to the highest extent. I have been driving close to 40 years and for pretty much of those 40 years I have always dealt with Big O. They are absolutely doing everything right, the main thing being treating their customers excellently. To the owners/managers of this Big O store, Seth, Marcus and Randy, should be acknowledged by you for their Excellency! Thank you so much, Larry Magnus read more

Big O Tires - The damage/tear where the tire cannot be repaired - Tires Near Me - Las Vegas, Nevada

I stopped shortly before they closed and had a wonderful experience. Jonathan politely explained that there were too many people ahead of me to help me today after I explained that I had a low air pressure warning on one tire. However, even though they were short staffed, he offered to put air in the tire for me so I wouldn't worry about getting home. He checked my pressure in all four tires, added air, and did a visual inspection of the tire I had a warning on. If the tire continues to leak, I will definitely be going back to this location to get it fixed! Also, I think it's cruel that the employees have to wear a black uniform in the desert sun. It was 109 degrees out according to my dashboard when I stopped. read more

I've been going here for quite some time now, but i had recently took my car to a mechanic & they told me whoever did my oil change last did not replace the cap, nor did they make sure they put back the cap. there's been no oil going to my transmission. the mechanic told me my engine could have really blown up. after so many times going here i thought all was good, but don't put trust in this place. you'll end up with no vehicle. You guys need to do better, some people can't afford to lose their cars but do they care to do their job seriously? no they create more problems so you can come back. if i can give 0 stars i would!! Anyone who has gotten their car serviced here , TAKE YOUR CAR TO A TRUSTED MECHANIC TO MAKE SURE YOURE NOT MISSING ANY PIECES TO YOUR ENGINE ! read more

Stich has great customer service & took care of my passenger side rear tire. He was excellent in explaining the reason why my tire kept going flat. He also stated that my warranty was still good & my tire would be replaced w/no cost. Stitch is respectful & any person that would walk-in the door. He would welcome them in & state he will be right with them. I will definitely go back to the Rock Springs location for my car needs. Thank you Stitch. I appreciate your help Sunday morning. Stella read more

Work was done properly and timely. Staff seemed knowledgeable but not over baring. Only draw back is if you decide to wait, the room where you wait is ok but nothing to write home about. read more

The new guy Michael was very helpful, informative and professional. I got the road trip special, and replaced a windshield wiper blade. I've been a long time customer and always appreciate the friendly atmosphere and friendly service. read more

Quick service and replaced my tire after freeway blowout. Will continue to visit this location.

Mike and Armani customer service was second to none. I booked an appointment on line, Mike called to confirm in a timely manner. Was very knowledgeable and helpful. When I got there he acknowledged speaking to me already and went over everything in detail. Armani took over at that point, replaced two tires, had us in&out. Explained what he did & showed us. His personality and humor made us enjoy this whole process. Thank you gentlemen! read more

Mason was absolutely amazing with helping me with my car and fixing my problem with my check engine light. No one else was able to fix my problem except for them and i've been to 3 shops that weren't able to fix my problem. They make sure your car is fixed with quality products and in a timely manner. And Patrick was a great assistant in helping. They value their customers. read more

What a dump. Incompetence is alive and well here. After 3 hours, allegedly waiting on a tire from one of their other locations, I called around. Wound up getting the same tire from Ted Weins for 40 dollars less, in and out in just about an hour. It was a comedy of errors & lies here. read more

I just went in for an oil change today at 4:15. They asked me where I got my oil changed before and told me that "some asshole stripped the nut" to open the oil pan. I truly believe it was them that stripped it and he had the nerve to put a wrench on it in front of me and try to open it saying "see it should turn easy and it's not turning" NOW it's leaking oil from him trying to open my oil pan..... I have half a mind to press charges because it definitely wasn't leaking before. So I went from a $77 oil change to a $932 oil pan replacement. Thanks for the scam and the leak read more