Do NOT leave anything of importance at this place. This is the third time I have gone to pick…read moresomething up and the store is closed with a note on the door, saying they are closed for personal reasons, their phone is disconnected. I had a dress I needed for a wedding and I was going out of town, that I had to leave without. They will tell you it will be done on a certain date, when you go to pick it up on that date, and they will tell you it will be another few days. Normally, I would call to make sure everything is ready, but like I said the phone is disconnected. WORST, service ever. The only reason i went back so many times is because they do decent work, if you can ever get your clothes back!!!! Not trustworthy.

We dropped off a dress 9 days ago, I was supposed to pick up today. It's a formal gown my daughter…read moreneeds for an event on Saturday night. When I went to pick up today, there is a sign saying they are closed until Monday due to a medical issue and there's a number to call. I've called and left messages and several texts, no reply yet. We need this dress! My daughter is not an off the shelf size. The sign says they will be closed this week.. why wouldn't they call people who were scheduled to have something altered so we could make a back up plan? I've gone to this place for years. If I don't get a call back and access to the dress by tomorrow, I will never return. Also prepaid $113. Ugh.

I can't say enough good things about this business. I've been looking for an alterations place for…read moreyears and I'm so glad I found European Alterations! They're so friendly, great tailors, reasonable pricing. I feel like good customer service is hard to come by these days, and this small family owned business has been fantastic. I'll definitely be using them going forward!

Quirky but very nice mom & daughter. The dog is cool and the work is always on point. I've had them…read morehem pants, remove the sleeves off a formal gown, repair linings, and alter the waist of jeans. Quick turnaround and a fair price.

Amazing service! Fair pricing with excellent quality. Very easy to get items in a timely mannerread more

I was horrified by awful work done in this shop. They ruined $200 silk bedsheet. Originally, it…read morehad a double silk patch put in by another tailor, to save the silk's delicate nature. Over the time, the top level got snagged in several places. I asked Randolph (a gentleman who wrote a ticket) to add a single level of material OVER EXISTING PATCH. I remember the discussion because he started to talk about removing an old patch and, after I insisted on keeping it, he highlighted my instructions on the ticket. 2 weeks later when I came to pick up the work, an older lady and a young girl greeted me. The crinkled bedsheet was delivered in the most unsanitary fashion. Imagine my surprise, when I saw that the original patch was REMOVED. Such removal caused numerous holes to appear on the silk surface. The older lady told me that she can repair the bedsheet if I'll wait for a week. But I decided to take my chances somewhere else. Judging from the other comments here, it was the right move. I am posting 3 pictures: a. a ticket; b. how the product was delivered, and c. a ruined bedsheet.

Just had the worse experience here. I came here in on Friday…read moreFeb 6th to have my jeans tailored that were too baggy from the knee up and groin area. During our fitting I explained to Patricia how I wanted the bottom of my jeans to stay untouched as I was happy with the flare. She agreed and said she would be done by Friday. I paid $60 upfront. Friday came and I gave her a call to see what time would work so I could pick up my jeans. She said she hadn't gotten to them and would be done on Sunday. Sunday rolls around and I give her a call she says she sick and has to go the clinic. Of course I was understanding and did not at all give her a hard time about it. She said I will call you when they are ready. I agreed. She called today Wednesday almost two weeks, still I'm patient and kind to her over the phone as I ultimately grateful to have found someone who can tailor jeans. For context apparently it's hard to locate a tailor who has the right equipment for jeans. When I arrive I try the jeans on and notice she had taken the bottom flare of the jeans in, not what I had requested. When I kindly brought it up to her attention, she said that this was the style and that the bottom was still 9 inches long. I kindly asked if she could let them out and redo the bottom...she says yes but it will cost you $40. I tried to explained how it did not seem fair when I had explained beforehand what my desired style was. At this point she became super defensive and would not make eye contact when expressing my dissatisfaction along with interrupting me mid sentence. After one last attempt to salvage my experience I explained to her how I could tell she does great work to what she replied "well if you don't like it why don't you do it yourself" at this moment politeness went out the window and I ultimately let her know how rude and unprofessional she was and how I would be writing a review. She said "go ahead and threat me with a bad review" I walked out and will not be returning. After seeing the reviews here I can see why many have called her a scammer. Please save yourself a headache and go elsewhere.

They did a Terrible job at shortening my leather belts. Don't recommend them at all. They charged…read moreme over $40 to do it too.

Looking to get your clothes taken in or hemmed? Look no further!! The ladies at Xpress Tailoring…read moreare phenomenal! They have a great return date on your clothing as well. The longest I've ever waited was 2 days. Fairly priced and easy to find since it's right next to Newman Marcus at the Scottsdale Fashion Square.

I needed a dress hemmed for a wedding in less than a week and they were able to get it done 5 days…read morelater. Joanne got me right! I paid $50 and was genuinely surprised due to how soon I needed it. They will definitely be my go-to.

Awesome folks, so willing to help in any way they can. I was crunched for time and they did the…read morealteration while I waited. INCREDIBLE service!!

Worst customer service I've experienced. They changed the price right in front of me and then acted…read morelike it was normal. If a business can't be honest or consistent about pricing, they don't deserve your money. Find another place.