I had a frustrating experience at this Safeway due entirely to an employee's attitude and refusal…read moreto help. I waited at the self-checkout for about 10 minutes just to turn in a can deposit ticket. When nothing happened, I went to a regular checkout instead. The cashier, an older woman named Sue, was immediately rude and dismissive. When I tried to hand her the ticket, she told me I had to go back to self-checkout and wait, claiming it was "not possible" to give me the money from her register. That's simply not true--I've turned in can deposit tickets at this exact Safeway through regular checkout multiple times before. Instead of helping or explaining calmly, she talked down to me and made the situation unnecessarily difficult. Policies don't excuse disrespect, and misinformation definitely doesn't help customers. This interaction wasted my time and guaranteed I won't be seeking help from that employee again.. I don't understand why people hire Rude individuals.

This Store Has computer ISSUES alot! I have a Safeway Account number, and many many times I go…read moreonline an CLICK the digital coupons, Lo and Behold, once I purchase items get home and check receipt SEVERAL OF THE CLIPPED DIGITAL COUPONS HAVE NOT BEEN APPLIED!!!! Then I have to go in the store with a copy of MYLIST off my Safeway acct and PROVE to them that I did have clipped coupons! Then on 4/6/25 I purchased items, put my phone number in at check out and hit CONFIRM button, get home and I didn't' Get credit for any reward points NOR any digital coupons ( Value $30!!) I had to call 3 times their 800# and still DO NOT HAVE THE $30 that was promised me by phone , back on my account! I have been told 3 times it only takes 24hrs! Guess what, each time I call I have to GO THRU THE ENTIRE STORY AGAIN AND BE PLACED ON HOLD..... RIDICULOUS! SO BUYER BEWARE, PLEASE CHECK ALL YOUR RECEIPTS AFTER SHOPPING AT FLORENCE , OR SAFEWAY.... THEIR SYSTEM IS NOT UP TO DATE!!!

Not the best place to shop anyway: good prices on some wines, but otherwise, too hit or miss for…read moreother things, especially produce. Even if the goods *were* consistently good, the staff has gotten progressively weirder over the past several years. Florence can be a bit too post-high-school small town, but this store had decent employees until a year or so ago. Then there was the young very rude male who snarled my order through the checkout 1st time he was there and the crabby older woman who told me everyone *loved* him - until another long term employee said, Nope, several other complaints. I guess the young man got a talking to, because he at least acted like a grown up person working in a business after that. But then the two other long term employees started weirding out: the older man started making very inappropriate "funny" (not funny) comments while checking my items through, and the other long term employee started squeezing carts through corner aisles when I happened to be in those places. 1st time, maybe just chance, but 2nd time, in opposite corner, both times coming from across the store: nope. People should be able to just buy groceries and pay for them, without having to deal with whatever bigotries or bad days the employees are having.

I can't say enough great things about the new remodel at the Grocery Outlet here in Florence!…read moreWalking in, I was immediately impressed with how open, clean, and organized everything is now. The layout feels so much more intuitive, making it a breeze to find everything I need. The fresh produce section looks incredible--bright, vibrant, and so much more inviting. The aisles are wider, the shelves are well-stocked, and everything feels thoughtfully arranged. I've always loved shopping here for the unbeatable deals, but now it feels like I'm shopping at a high-end market without the high-end prices! The staff, as always, are friendly, helpful, and quick to greet you with a smile. You can tell a lot of care went into this remodel, and it has completely elevated the shopping experience. If you haven't stopped by since the remodel, you're missing out. Great prices, great people, and now a store that looks and feels fantastic! Florence, you've got a gem here.

Good vibes. Good service. They have a lot of good stuff in there!.........definitely will go back.read more

This is a great convenience store to go & the nicest guys that run it are …read more Plus, they are genuine people too.

Great service, delicious everything. Breakfast burritos are so good. And the biscuits and gravy…read more Mine better

Went around lunchtime and it was super busy. I got a breakfast burrito, my girlfriend got a Rueben,…read moreand we both got potato salad and a donut. The food was ready quick and tasted excellent and the customer service was great. Will be going back next time I'm in the area.

So much to choose from. New owners are turning the place around tremendously. It's also a smoke…read moreshop as of recent and the inventory looks great. This store has improved heavily.

Great location, new owner who is really nice, always a great spot to get my goods on the Oregon…read morecoast

Best liquor store anywhere, and I've traded with many. They will do their best to obtain the…read moreproduct of your choice and call you when available, all with a smile.

super friendly staff each time i visit. great selection of food & beverages, including a modest…read moreselection of groceries. fun little liquor store within the market. huge selection of liquor for a fair price. would have given 5/5 stars but on my last visit one of the cashiers (a very friendly and welcoming person) was not wearing a mask and openly talking mask mandates. the store was busy and i really don't want to risk getting covid bc my cousin has an autoimmune disease and i don't want to be responsible for transmitting covid to him over the holiday because for him it could be fatal. i understand people have different views on mask mandates. no one enjoys wearing a mask but when certain people's health can be jeopardized, as a store owner/employee, it seems a tad irresponsible. all in all great store, warm staff and a true ma-n-pa-shop. be careful if you're autoimmune compromised, unfortunately you may want to go to stupid chain store where they are more likely to follow mask mandates.

The Florence market has a wonderful assortment of local vendors. Literally, LOCAL vendors. The…read moreproducts aren't shipped in from CA or other states like some of the other markets in bigger cities. The people selling the goods are the owners and operators. The quality can really be seen. So thankful to have this gem. It's been getting bigger and better every year. Looking forward to this season!

Worst farmers market I've ever been to. No flowers, very little produce, and everything is far…read moremore price wise than the grocery store. It's on the same day as the Eugene market. It's worth the drive to go to Eugene! For real!!!