Freddy came out tonight (after hours) to fix a clogged drain. He was not only responsive, but so personable and relatable. He complete understood my situation and was willing to work hard to ensure that everything was working before he left! I can't say enough good things about this company. read more

Freddy was great! Fast communication. Very competitive pricing. Integrity. Most service vendors tell you her needs to be done and you just go along with it. Freddy took the time to go show us the camera images and highlight our issues. He builds trust and does great work. I've used him for a few different jobs and I love the warranty he provides, but I've never had to use it because it was done right the first time. Five stars all around! read more

Freddy is professional in every way. Accurately stated when he could do the job. Stopped by to give an accurate estimate of the work. I have old plumbing parts which presented several removal headaches. Freddy enjoyed the challenge. He was also very careful not the damage the surfaces while removing. Just before leaving he asked if I had any other issues. I mentioned a frustrating flow problem that baffled three other plumbers for 22 years. Freddy fixed it in 20 minutes. I truly was amazed. read more

Freddy was extremely thorough in diagnosing the problem, did a great job solving our problem, and left the place looking better than he found it. He was careful to show us all the issues, so we really understood what the problems were and how we needed to fix it. Super nice guy also! read more

Freddy came out same day and fixed our kitchen sink! $99 great deal and great service. He's our go to plumber now.

Freddy is the best plumber in Phoenix. We have hired many plumbers over the years while we renovated houses. Once we found Freddy, we only call him. He is always responsive, professional and friendly, and gets the job done every time. AND his prices are great. He has done everything for us from angle stops to water heaters, to crawling in a 2' high crawl space to fix a leaking drain. He has also done jobs that other plumbers said could not be done. Simply put, you can call Freddy and know that your issue will be taken care of. read more

Have been using Freddy's Fox Rooter for over a decade. I keep going back because of the work, dependability, expertise and and very competitive pricing. In fact I got 3 other quotes for work and Freddy was not only more responsive, but the lowest cost. Can't recommend Freddy enough! read more

Had a plumbing company come out to clear some roots from our drain they wanted to charge me over nine hundred dollars, I said no thank you, called Freddy Fox and he came out in about 20 minutes and cleared out the roots with his water jet stream for 299. Freddy is polite and professional and got to work right away I highly recommend him to anyone having plumbing issues. read more

I would highly recommend going with someone else. We reached out for an inspection prior to purchasing a home. He was extremely rushed the entire time and repeatedly asked if he was done and could leave while I was asking questions. He looked at a shower drain that was blocked and confirmed with absolute confidence that the only issue was hair build up. It was actually completely full of grout and cement that I had to pay hundreds of dollars to resolve after moving in. Go with someone that takes their time in reviewing your issues and provides quality customer service. read more

We had a kitchen sink back up one evening last week, and the next morning started calling plumbers to have the sink cleared. I called 4 plumbers (two of them have yet to call me back) and scheduled the appointment with Freddie. He was quick to respond and within the hour, we had an appointment scheduled. Freddie was friendly, professional and got right to the issue. I would definitely recommend. read more

I called Freddy after I had used three other company's and ran through thousands and still had same situation with sewage coming out of my tubs. I texted him and even though it was 117 degrees he still he agreed to come within 40 minutes. Freddie knew that I was looking for answers and he told me before he left he would define the problem and would give me a solution. He spent hours flushing and snaking the main line. He cleared the clog but thought it might return so went above and beyond to try and trim as much roots out of my line as he could. He guaranteed his work for 30 days and said if I need it cleared after that would discount service. He even referred me to root killing system I can use on my own to try and resolve the issue without any more plumbing work. Up front with pricing ,reasonable,knowledgeable, and not afraid to work hard in 117 degree weather. Don't do what I did,call Freddie first so he does not need to clean up others mess. I will make him my first call in the future. Thanks Freddie for your help. read more

Freddy was very professional, prompt, helpful and thorough! He's the third professional I have had look at the problem. He investigated the issue and gave me great options to fix it. I will absolutely use him in the future and highly recommend him! read more

I'm not sure I got the "Freddy" everyone else is reviewing. The man who answered my call was very polite, came within the hour, did a good deal of work taking apart drains and the dishwasher to figure out the problem....so far, so good. He first said my problem was due to the Cascade pacs not dissolving properly, which can cause back-up. That sounds reasonable. Then he said it was a dishwasher malfunction. Then he thought he got the machine working and went back to original theory. He first quoted under $100, then when he was finished it was $150. I understand that being that he took apart quite a bit in the kitchen. I went to write the check and he asks to have it made out to his name...which isn't Freddy (so is that going to him or the company...is this legit?) and then he asks for cash instead. What company does business cash only? He then informs me he has to cash the check at my bank because he's "in between banks" (hmmm???). He calls me from the bank and says he needs an alternate form of payment because he can't cash the check at my bank since he's not a member there. I don't know of any bank that will let you cash a check there unless you have an account with them. This was a 2 hour ordeal that did not seem to be good business practice. He says he will email the invoice. Tried using the dishwasher today and it is still flashing "intake drain" and not going through the cycle since the water is stuck in the bottom of the dishwasher....meaning it's not fixed. read more

At first I thought this was a good find, but I was wrong. Showed up quickly and temporarily fixed the problem. Gave me a guarantee on what he fixed, but the running toilet was back in no time and he refused to give me a straight answer on when he'd be back out to fix it. He kept giving me dates/times, but wouldn't show up. I was patient, but days turned into weeks. He never came, often ignored my calls/texts until I posted a negative review. He actually told me he doesn't remember any of our correspondence or getting any of my messages and that he gets way too many calls to keep track anyway. He then offered to come back out to fix it for free because that's what yelp suggests he do, but in exchange I would need to delete my negative review. To that I said NO. I didn't want to deal with him/his company anymore. He had already been out to fix it twice and it still didn't work properly. Instead, I had a more professional, reasonably priced plumber come out, and it was a great overall experience. I would rather pay someone else for a good job than have this company back for free. Now they're upset about my review, and commenting below about how I was just having a bad day and taking it out on them. It was more like having a bad couple months dealing with your services. And talk about unprofessional. read more

Well, I thought I had a great experience initially. Freddy came out and fixed a leaky valve cartridge on a Saturday rather quickly. I paid him that day, and an invoice was dropped off on our door as requested a few days later. We've had no real issues since then. The problem lies in issues with trying to get reimbursed from my home warranty company. The invoice provided doesn't have his license or bond number listed on it. When going to fill out the necessary paperwork, I realized that this was required by my home warranty. I didn't really sweat that fact since I had gotten quick replies from him via text. Well, less than 3 weeks after the work is done, the phone number listed on this page, his invoice and his web page (all the same number) appear to no longer belong to him. The young lady who exchanged texts with me seemed very confused. Without any way to contact Freddy whatsoever, I feel the need to give a one star review. Should Freddy contact me and get this resolved quickly, I'll have no problem updating this. Without contact from Freddy, I'm likely out a couple hundred dollars for reimbursement. read more

Once again Freddy has come to the rescue of helping with the kitchen sink and also the pipe that runs under the house. He goes beyond and above the need to help. I highly recommend Freddy for anyones plumbing needs. read more

Don't call ANYONE else. A straightforward young man running his own company. Want customer service and reliability? He came out to help us fitting us into his already busy schedule because things were backed up and it was a mess. Call Freddy - he's more than fair in his treatment for our plumbing issues and even went an extra mile for us without batting an eye helping out with another small issue before leaving after he fixed our plumbing in main line which was backed up. In these times if you try to get someone to look at your issue and help you they charge large sums of money and perhaps someone in triple digit incomes and pay that without blinking. But Freddy's rates are fair, he's clean, knowledgeable and professional. You won't be disappointed. Five stars all the way!! read more

Last month, I had an issue with my toilet. I thought one of my guests had clogged it but I found out, thanks to Freddy, that it was actually a broken valve issue. When I first called Freddy, he was extremely patient with me as I described what I thought was the problem. Even though my phone (or his phone) kept losing reception, we kept a steady connection throughout for about an hour. I was desperate! Even though it was a Saturday afternoon, he came over fairly quickly and took a look at my toilet tank. He realized that the valve had broken, and told me I should get a replacement one. He told me he'd get one immediately a few blocks away, and came back super quickly. He got to work fixing the problem to the point where his arms were all blue because of the stupid clorox drops I had put into the tank. He worked really hard to replace my entire toilet tank (he actually detached it and worked to replace and rework everything inside). After about an hour and a half, he was done. He charged a reasonable price for the job, and I was very happy with the results. I appreciate Freddy's diligence, speed, and friendly personality. I would hire him again next time I have any plumbing concerns. Thanks Freddy! :) read more

Freddy came on a Sunday to unclog a drain. We called 3 other plumbers and he was the only one to answer the phone at 10am on a Sunday morning. Two hours later he was at our house. He was prompt, efficient, and extremely reasonably-priced. He cleared a tough clog, answered all questions posed by my wife and me, and educated us about what to flush, and what not to flush. I have never had such a positive experience with a plumber before. I'm updating the review, to reflect Freddy's continued efforts to make our home free of plumbing issues. So, when our problem began to recur within a couple of days, Freddy came back out with "the big snake". He snaked the main line to the sewer and temporarily cleared the clog, but, when the snake came out full of roots, he warned me that the problem would keep returning until we took care of our root problem. Our landlord agreed to have Freddy dig up the main line and repair or replace as necessary, so Freddy started working on that job at about noon on a Friday. He dug, and dug, and finally got the drain line fully exposed by about 12:30 am Saturday, after finding earlier in the day that the previous plumbers had completed the connection between ABS plastic vents and clay sewer drain with duct tape. Ha. Freddy finally lifted the first bit of clay pipe out and lo and behold... He was right. The poor plumbing work previously done had allowed the pipes to become completely invaded by roots. Craziest thing you'll ever see. After Freddy and I pondered how anything could have flowed through those pipes (you know what I'm talking about), he commenced removing the rest of the stuff. Freddy went above and beyond the call of duty to make sure we had functional plumbing on Saturday morning. he worked until after 3 am, then came back on Saturday to fill in the trench he'd dug. Then he and his helper even replaced all the brickwork they'd had to remove. He even crushed up the old clay pipe and used it as a bed for the new ABS sewer drain, to further protect against root intrusion. He was very honest, hard working and very knowledgeable. He did a great job and we highly recommend him! In summary, Freddy is the best. read more

I have couple rental units. One tenant mentioned that the water heater pilot went out. Call the gas company. They say the unit needs a new lighting device. Called Freddie Plumbing. Since the unit was only 2 years old, the staff suggested changing the lighter. He also mentioned that the unit was not installed correctly, and corrected the improper install for additional charges. I was not on site. I tried to pay with my credit card, he said his credit card machine was down. End up depositing a check at his bank. I ask him for receipt, he said he'll mail it. Never mail the receipt. And I thought problem solve. I even give him a good review on Yelp. Wrong. Three months later, a new tenant move in. The gas company guy came out and tried to light the water heater. No go. Surprisingly, the gas guy put a do not use red tag on the unit stating that the install was done incorrectly and unsafe to use. Upon closer examination, the old lighting device is gone. Face cover is gone too. The Freddie's staff just strip everything. The only way to light the unit now is to do it the old fashion way using a long match. I though no problem, call Freddy Plumbing. After all he had 28 reviews and many positive remarks. Wrong. I have the new tenant try to arrange Freddie's Plumbing to address the issue. They say they never service the house. WTF. I have a copy of the cancel check. B.S. I tried to call Freddie Plumbing, myself. No one is there to pick up the phone. I don't know what's going on, but I am very disappointed. I though I had a good plumber for the Norther Phoenix area. End up going with Proskill in Anthem. He is going to replace the unit for $600 installed. I should have done this in the first place. read more

Best plumber we have ever used. Quick, professional, clean and reasonable prices. Will only use Freddy moving forward!

Excellent Yelp Choice. I called when my toilet began to flow backwards (Yikes!), he came 30 minutes later, took his time and fixed my problem. Clean work, quick and efficient without being rushed. Can't go wrong with Fox Plumbing. Thanks for the help. read more

The reviews left by the elites were very accurate. Freddy did a great job. I had difficulty contacting my family plumber so I read through yelp reviews of plumbers. I had very bad results going with the corporate operations before so I was looking for a privately owned plumber. Freddy showed up within two hours of me calling. He quoted me a 2-3 hour wait. He assessed the situation within a few minutes while making polite conversation. He is very personable. He cleared the clog and spent some time cleaning up. I was actually super impressed by the cleaning he did. I hadn't seen the fixtures pop like that! I live in a historical home and am particular about who works on it. He will be my go to plumber. I'm VERY happy with his work. read more

Excellent work, good communication and fair pricing. I will definitely call Freddy when we need a plumber in the future.

Location: Western and palos verdes drive north. Great service and great price! Most importantly they fixed the issue. What more can you ask for... I will defiantly use them again and recommend them too my friend and family. read more

We always go to Freddy for all our plumbing needs! He's prompt, gets the job done quickly, always a pleasure working with him.

Great experience. Quick fix to our problem (which a plumber had semi fixed but not completely). Would recommend to anyone that asks. Freddy Fox is also on yelp as Freddy's plumbing, which has over 40 reviews with 4.5/5 rating. read more

We had been dealing with a clogged toilet for 3 days!! We've literally tried everything to unclog it. I finally realized we needed to call in the professionals. I called Freddy's Fox Rooter the morning and my toilet was fixed by early afternoon. Very quick, reliable, professional and affordable. Would definitely recommend. read more

I've had Freddy Fox Plumbing out to my home two times and had good experiences both times. I live in an old house with o-o-o-o-old plumbing and strange fixtures. Thankfully, he is not fazed by it and is always able to get the job done. I love being able to text him a problem, send him a picture, and speak to him within minutes about what needs to be done and the estimated cost. He always responds quickly and is usually available day of, or the next day (I called other plumbers and they gave me and estimated 3 week wait time!). He does weekend appointments, night appointments, and always tries to get out as quickly as possible. He repaired a drip in my shower, unclogged a bathroom sink that had been tormenting me for months, and also redid the plumbing under the bathroom sink. He even installed a stopper in the sink, free of charge! He is tidy and polite and always makes sure to clean up any mess so that I'm not stuck with it. He is also willing to work with different budgets. I received several different quotes from plumbers and he was willing to match the lowest quote. This shows me he wants my business and is willing to match prices to be more competitive if need be. His preferred method of payment seems to be cash or check, so I'd recommend you have your checkbook handy for when he comes over. Overall really good experiences with Freddy Rooter/Freddy Fox Plumbing...and I'm thrilled to have my guest bathroom in working condition again! read more

The best experience I have ever had with a plumber. We have a rental property in AZ and live in CA, so taking care of plumbing issues is very challenging. Our tenants had contacted a different plumber originally. He said we had a leak in our water heater. He was going to replace the water heater only to discover that the real problem was a leak in the wall. Because of possible mold issues, he told us to contact someone else. We found Freddy on Yelp and he was beyond wonderful to work with. He went out quickly, assessed the problem, and fixed it. Keeping us informed along the way. He is the first person I will call with any plumbing needs. read more

Freddy came to fix the garbage disposal. He quickly replaced it with new one. The price was reasonable and he was a very nice guy. Highly recommend him. read more

Look no further for the for the best, professional service. Had a serious issue with a clogged main line in my home. Mr. Fox arrived at my home after a busy day at 8:30pm and worked on the problem until the job was done. Somehow a toy got past the trap in the toilet and was stuck in the main line causing TP to block everything. He took the time to make sure the item was pushed 150' out to the street. Not an easy task since it was so jammed, and the pipes took many turns. His pricing was very reasonable, and he was more professional then the other large corporate entities that have performed services at my home. Thanks Fred. read more

Freddy Rooter came to our (historic) home to fix a systemic clog that was affecting our kitchen sink, dish washer, and laundry washing machine. The plumber who came out did so on a Sunday evening, identified the problem quickly, and fixed it within an hour. The price was decent ($150). If I could, I would post a rating of 4.5. The appointment process could use some fine-tuning. The time changed from Sunday afternoon, to Monday morning, to Sunday evening. Overall, great job. I was pleased with the service in the end and would definitely recommend Freddy Rooter to my neighbors. The plumber who arrived had lots of experience in our neighborhood. read more

Freddy is amazing. We called him on Tuesday and he was willing to come out to check out our shower right there and then. Already, that level of attentiveness was excellent, these days you call a service provider and they schedule you out a week or two later. We explained how our apartment building had it scheduled water shut off for that Wednesday and he could come out then. He did and it was the time he said he would (not 15 mins late like past plumbers we've had). Then what started out as a simple job turned nightmare when it was discovered upon removing the shower knob that there were stripped bolting and clogged filters, a mess unseen before. But he went forward exhausting all methods on trying to fix the problem. When all seemed lost, Freddy was upfront and told us possible solutions and reasonable estimates. (We were against the clock as the apartment complexes water systems were coming back online and water would be shooting out everywhere.) But before going with the possible solutions he continue to try to fix the problem and did. However a part was missing but instead of sending one of us to get the part, Freddy went out bought the part himself and fixed the knob. After all of this his cost was extremely reasonable especially considering all the bumps in this seemingly simple job. Thank you very much Freddy! We will definitely be calling upon you for any future servicing. read more

Freddy is awesome to work with. He's done work on our home a number of times and he's always been professional, reliable and has honest prices. He has installed faucets, a dishwasher, found plumbing leaks, worked on our water heater and a few more things. We wouldn't use anyone else! read more

Freddy was extremely professional and went above and beyond to address my plumbing challenge. It happened late afternoon on a Saturday and he responded to my text within minutes letting me know he was finishing up another job and provided an accurate ETA. He was friendly and even cleaned up prior to leaving! He guarantees his work for 30 days too! Highly recommend Freddy's Fox Rooter! read more

We had a clogged sink. Up front prices and cleans up after himself. Very friendly. We like supporting local business.

Freddy and his crew did the copper re-pipe to my upstairs bathroom. How they did it was far better than the other bids and ideas, plus the guys were great. They showed up when they said, finished on schedule and cleaned up. It was very easy to communicate with Freddy about the details of the job and the price. I started with a different plumber who cost me $$$ for nothing. Next time, I'll call Freddy first! read more

Was able to come over same day to fix clogged kitchen drain. Job was well done, and tidy.

My problem: plugged toilet. Freddy came over quickly after me calling him on a Sunday afternoon. He worked his magic quickly and efficiently. Great guy and very knowledgeable. Will definitely have him back if I have any issues again. read more