5 star dealership! Easiest, hassle free car purchase I've ever made! Literally took one hour…read more There's no waiting around all day back and fourth between 5 different managers. My new car spot!

Stephanie of Belford Motor Company contacted me via email in response to a Craigslist posting of a…read morevehicle I was selling. She made an offer in writing (assuming my advertisement was 100% credible) and provided me contacted information IF I was interested. I was in fact interested as the offer she made was quite fair compared to what dozens of other dealers had been making ($1k-$2k over). I was impressed that she did not insult me with a lowball offer and this is what initially enticed me to contact her. After our initial discussion, I was confident that she was who I wanted to do business with. I did not feel pressured or rushed to make a deal. She was clear and precise in her expectations as was I. I was not there to play games or waste any time. She was polite, professional and respectful of my concerns and vice versa. I ultimately accepted her initial, full offer, and simply had to bring the vehicle in for final inspection and payment. I knew that my vehicle was 6 years used however in great condition, as specified in my ad. It was literally as simple as that! Quick, painless, NO GAMES! The final price paid to me was EXACTLY as initially offered/negotiated, with ZERO last minute surprises. The Sales Manager, Dan, was equally as professional and personable. I was in and out, in less than an hour! Gave them the keys to do a quick test drive and inspection, then handed them the title, flipped out the plates, we all signed and they gave me a check! BMC handled all the Motor Vehicle transfers AND their (substantial) check cleared my bank the next day. Seamless, transparent, A+ experience! Furthermore, the entire time was COVID compliant! They were wearing face masks (when applicable), socially distanced and spaced out, used plexiglass partitioning and offered hand sanitizer! I look forward to doing business with BMC in the future!

I buy car at this dealership and two weeks car overheated. Mechanic had to replace radiator and…read morethermostat. Very expencive. Called Igli at office who was told me this was an easy fix and not to wrry and hung up on me. I called back and was told to stop harassment

This people are scammers. I'm not going to post specifics because I see they respond with attacks…read moreon their customers when you do that, trying to debunk what you say. I understand - they're trying to save face. Maybe try by actually being reputable. These people sold me a TOTAL TRASH car that needed THOUSANDS of dollars of work. They wouldn't negotiate on the sticker price on the lot, saying the "condition of the car was factored into the price." Yeah right! If that was the case, the car should have cost about $400. You can believe them, or you can believe me - we're both strangers to you. But I promise you: they will sell you a crap car, lie to your face while doing it, then lie to you more when you tell them they sold you a crap car. A lot of their online reviews are positive, I'm assuming they scammed ppl into writing those, too. Believe their lies if you want, but you've been warned.

STAY AWAY!! MIKE PUGILISE the Manager will blatantly lie to your face and talk down to you not…read morerespecting you as a prospective buyer but more like a little kid. Unprofessional, Unsavvy, not a classy respectable person Had certified check ready all I needed to do was get it third party inspected by a mechanic. MIke boasts why do you need to do that? I have the Certified papers right here. WELL GUESS WHAT? Mechanic says this engine is full of sludge and is no good. This car won't last long. A certified mechanic actually wrote on the report. ADVISE CLIENT NOT TO BUY. Best $200 I spent. This dealership is TRASH. Don't be the one to be fooled!

If you're desperate for a car and have cash on hand.They will help you when no one else will.I…read morehighly recommend dion in sales....

Very nice atmosphere but over priced. Tried to charge 912 for a oil pressure sensor and screen…read morewhile OEM parts cost less. Also their online prices don't match what you'll be charged. And if you make a appointment online and pick your options this dealership doesn't know what you choose and has to re-ask you. It also took over 3 hours to do oil change, tire rotation and multipoint inspection so had to leave the truck until the next day. They also lost/kept one of my center caps. I will not return nor will recommend.

I was told when I purchased my Chevy that I would have free oil changes for the life of my vehicle…read more After 2 years, I was told I now needed to pay for the oil changes. Also, after only driving 12,000 miles, I was told I needed a wheel alignment. I did not hit any pot holes and had driven on roads in good condition, so I would be cautious with the service department.

ShoCase Auto This is detailed enough to give justice to all…read moreinvolved. Last June I purchased a vehicle from them. Initial contact was through there office staff Taylor Bottomly (BDC manager) who scheduled for an appointment to the dealership. I am from NY and made sure that the vehicle was there for the test drive. The vehicle was dirty and needed a true deep cleaning because all kinds of dirt were there on the floors and seats. I made a remark that this may be a construction vehicle, but the salesman who was assigned to us said that it wasn't pointing to a sticky in the rear that says "baby on board" My wife and I made the usual walk through around, and pointed out to the salesman that there are items needed taking care of. Then we test drove it . Mechanically, it passed to our standard. Negotiated and tried to close the purchase. Asked for a price off citing, the tires need replacing and right sideview mirror cracked, and some minor scratches. Definitely it is a vehicle that won't likely pass NYC inspection Salesman said it's gonna be buffed and cleaned anyway. Fine, it's a used car anyway. I stressed to the salesman, I can't pass inspection with the cracked side mirror and the tires too. In short, price reduced for the value of the tires, and the salesman said he will order the cracked rt side mirror and be ready following week. This was a Friday and stated I intend to pay in cash, and will pick up the car the following day, Saturday. Fast forward to the present, 45 days after, I never got the cracked side mirror. It was an easy part to get, and if intent to deliver the promise was kept, in a week I should really have gotten the part. Amazon, eBay, Toyota parts online, are all sources of parts. A week after the sale, I called salesman and said he will check and take care of it. Note he promised it will be mailed to me the Wednesday of the following week, and he is fully aware I can't pass NYC inspection. He even said, that I don't have the NY plates yet anyway. In my mind, why would the rt side mirror being ordered be contingent on the plates? Ahhh, an alibi maybe? I provided the dealership as they requested a picture of the damaged right side mirror. Two weeks after I called the dealership, and made record of that by emailing them, to which Taylor said it was forwarded to the Salesman. She even said best to talk to the Salesman. I did, but I was told he was busy with a customer and he will call back. Third week after, a Saturday, called dealership, Owner picked up introduced himself, and said Salesman was busy and will take care that Monday following. He said to send him a text of what I needed exactly, and relayed the same message to Taylor. Fourth week, I called, by then Taylor picked up and followed up my plates since it hasn't arrived, and I asked to talk to the Salesman , but as usual was busy with a customer. I was told he will call me back. But, the obvious happened again- no call back To this present time no call back. he reneged on the promise, which is not even $100, for the glass mirror with backing. I know the part number and I know how soon it can get to me if I ordered myself. I had no bad feelings for Taylor, who liaison for my needs and I fully understand she can only do so much and she never promised me that broken part. Now I wonder how someone can tarnish a business he represents, and damage his own reputation and integrity for a super cheap amount. In short, after 3 or 4 attempts to get in touch with him who never called back, I decided that there is no way I will get that promise from the salesman, Danny This is not review of the dealership, nor a review of Taylor, or the owner, but an honest account of a customer who was on time with appointments, who satisfied their request for a Zelle as a deposit on the day I came and a bank check in full payment the next morning as I promised. Personally, I will not make a promise I cannot keep. So, I moved on and let the wheels turn.

Update: the business is now closed, apparently their dealer license has been revoked. I have added…read morepictures of the information you may need when filing a complaint. Anyone who has dealt with this dealer I encourage you to check out the NJ Division of Consumer Affairs and file a complaint. Read about Lemon law for those with defective vehicles. I personally had to file a police report, filed a complaint with Better Business Bureau as well Consumer Affairs Division for my issue with them. I still cant say much because I had to take them to court. They never conducted their business honorably and never cared about the customers.