Top notch service, they diagnosed my 93 year old mother's vehicle, and fixed it for a fraction on the other 2 estimates she got. (1 from th dealer, another from an local repair shop) runs great, very pleased. read more

John is experienced, honest and fair. His quality of work is top notch in the automotive industry. Especially foreign cars!

Though I have had Freeman Automotive repair my Mercedes E350/ 4 Matic numerous times prior to the latest move to Mill Street in Canton and never had to disagree with the quality or pricing UNTIL NOW. I WILL ATTACH PHOTO(S) to illustrate my negative review. In June 2023 I delivered my Mercedes to Freeman's new location and was happy for John that he located a larger facility after having his previous location claimed by the expansion and construction on GA 20 (Cumming Hwy) in Canton. My experience this occasion was not even 10% Pleased. I initially took my Mercedes to Freeman's shop on Mill St to have them properly install the top radiator hose using Mercedes approved locking device. John stated he wasn't positive he could purchase that part individually and ordered new thermostat housing with new thermostat. Instead of Freeman's mechanic, (KK -and I use that title with serious reservation) inspecting or testing the new thermostat for compliance, the new thermostat built such internal pressure in the cooling system. Though KK never tested this repair sufficiently before claiming his task was road worthy. After his mechanic (KK) replaced the Thermostat housing and thermostat, again, I was charged $892.28 and sent on my way. Driving to Oncologist for wife's treatment the car ran hot on I-575 South and by the time we could safely stop, the pressure in the cooling system had blown the top radiator hose in two, losing all the coolant. I called John Freeman for best advice at that point, and he suggested a local tow service. That was a serious mistake on my part, as the tow bill was $200, a total RIP-OFF. When the vehicle was next released to me, they had replaced the radiator, thermostat (again), upper & lower hoses, expansion tank and replaced coolant (without verifying the coolant level after signing off and releasing the Mercedes with less than proper coolant level). I noted the car was running too hot and checked coolant level at home to discover the system had air lock and was over one gallon low on coolant. Granted the radiator had a previously repaired leak that the overheat had caused to dissipate and the new radiator was a fair choice of repair from Freeman. Overall, I have paid invoices ($1,577.87) to Freeman Automotive for slip shod work that amounts to throwing parts at my car, rather than making the diagnostics necessary and totally ignoring my initial request that they properly attach my top radiator hose using Mercedes approved latching device. The current lower radiator hose which also acts as the Heater hose bypass is an improper part and is too long to fit as intended. Rather than return it, the mechanic (KK) crimped it and left it to reduce the coolant flow. You can see photo of that crimped hose (attached). I have photos, invoices and witnesses that prove to any reasonable person that I have not exaggerated, nor slandered Freeman Automotive or any person employed there. Add all the above to the FACT that because there was no testing prior to releasing my MERCEDES the pressure and OVERHEATING cause the head gasket(s) to blow out. I have no idea which gasket Right or Left bank but best estimates to replace gaskets are from low @$3,800.00 to high @ $4,600.00 and those do not include any additional parts or labor not included in base estimates. After reading my review of Freeman Automotive and his mechanic, KK, my final comments are: Would any Mercedes Benz, BMW, Volkswagen or even lawnmower owner still take their expensive vehicle to Freeman Automotive? Believe me when I clearly state that you would do less damage by throwing burning $100.00 dollar bills at your car than allowing them to literally charge unreasonable fees to throw parts and perform sub-standard repairs. I have photos, invoices and witnesses that prove to any reasonable person that I have not exaggerated, nor slandered Freeman Automotive or any person employed there. Add all the above to the FACT that because there was no testing prior to releasing my MERCEDES the pressure and OVERHEATING cause the head gasket(s) to blow out. I have no idea which gasket Right or Left bank but best estimates to replace gaskets are from low @$3,800.00 to high @ $4,600.00 and those do not include any additional parts or labor not included in base estimates. James Gibson 29 Jun 2023 read more

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John has always done an excellent job resolving issues with my Mercedes. His ability to diagnose and fix issues with my car have helped me maintain and continue to enjoy my 2002 S Class. Any issue big or small John will take the time to listen, discuss, and resolve in the most cost effective manner. Most importantly Freeman auto does not charge the high diagnosis and parts prices you get at the large corporate dealers. John and the team are a blessing for the community to help keep us on the road. read more

Freeman Automotive - Auto Repair Near Me - Canton, Georgia

Unfortunately, my car's problems weren't fixed correctly and the computer was reset to turn off the engine warning light. However, it simply came back on a few miles down the road after leaving the repair facility. Once at home, I popped the hood and also found that my car's right side air intake pipe was completely left off entirely. It was just smooshed between the hood and engine. Unbelievable, I've never experienced such poor quality control work before, especially from a so-called European automotive specialist. Plus, there was grease found on my car's interior passenger door and what appears to be ketchup on the interior passenger side ceiling. read more

We've taken several cars to Freeman Automotive ranging from a late model Mercedes convertible to a newer hybrid Volvo. John and his team are excellent at diagnosing and correcting any problem we've encountered. I highly recommend this shop for European vehicles. read more

Very honest family owned business. John has help me and my husband with a couple of our cars giving us the best deal. We have a car for the last 11 years with 284000 miles at this moment thanks to his work and knowledge. He is the best! I also love to support family owned business that really cares to help out others and that is John Freeman ethical and kind read more