Martin Matus was great! No pressure, easy to talk to and very knowledgeable! The finance staff was also easy to work with. Overall it was a great experience. read more

Sales person was honest / not a heavy sales pitch. Just provided info and numbers. Got to a fair project and bought a vehicle.

Great Service and response from start to finish :) The Staff communicated with me the entire time :) You will love working with them :)

Clayton and the entire service team. Were very courteous and efficient. Took care of my vehicle with minimal downtime. And back on the road again. read more

Ended up paying someone and taking my truck to real shop to find out that after the 3 times my truck as been here they never even touched it or looked at any of my concerns they just kept it a few hours told me some BS and have it back. I will not bring my vehicle back here and you shouldn't either these people are straight liars and you'll end up paying for stuff you don't need and not getting your vehicle fixed. They're trying to ride out my warranty so they don't have to fix it. Taking it somewhere else with full paperwork from a place I had to pay to inspect my truck. read more

Great praise to the Freeway Chevrolet service team. My advisor Tyler Pantana kept me informed and was very prompt with answers to any questions I had about the status of the repairs on my vehicle. Home run Freeway Chevrolet! read more

I just bought a new car with Freeway Chevrolet and Jemel Parson was OUTSTANDING It's hard to put into words:) I love his genuine passion for the car business and also his experience, knowledge, personality, up front no BS or sales pitch he is the Whole Picture of what buying a new vehicle experience should be.... I will recommend to anyone and everyone:) It was easy to find and plenty to choose from Don't Go Anywhere Else!!!! Call Jamel read more

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If you are shopping for any vehicles.. come in and see Dwayne Shanklin, he will get you going in no time..Dwayne did an awesome job!! You all know when you go shopping for a vehicles the kids get bored and it takes forever, right. But, Dwayne made it fun for us .. as soon we step into dealership we were entertain by Dwayne Shanklin and got our deal going right away and we can't leave out snacks, there was plenty of that.. lol So, come and see Dwayne Shanklin!! We enjoying our 2024 Equinox LT.. Thanks Dwayne Shanklin read more

I just have to tell you about my sales guy. Shank the tank !! He is AMAZING! So nice and friendly and just a real down to earth person. If you are in the market for a great deal and great experience go see shank the tank !! His name is actually Dwayne. You won't regret it read more

pulled into service area and was greeted by Clayton , he took pictures of my car showing no dents or scratches. Took my half price off oil change card and immediately entered it into cost of oil change. He showed me what he did. At check out time he called me when my car was ready. He explained what mechanics had found that car needed additional work, he explained each in detail. His service was great and professional. Saying goodbye with a smile and hand shake. read more

Great customer service and although I had to wait for parts, the repairs were just as explained to me.

My sister brought her 2017 Traverse here for a third attempt at a warranty repair on her AC. Not only have they been completely dishonest regarding the repairs on her vehicle, they wrecked her car and didn't have the guts to call her, and are now lying/covering up what happened. I wouldn't trust this dealership to walk my dog. The staff here right up through the general manager have proven themselves to be absolutely incompetent, and the service director is an outright liar. DO NOT go to this dealer, businesses that operator this poorly should be allowed to die. read more

Freeway Chevrolet - Car Dealers Near Me - Chandler, Arizona

I live in East Mesa but will forever make the drive to get my car only serviced here! Always a fair price and anytime I've had an issue I give them a call and they get me in same day. Never had an instance where I've felt like they were up selling me on repairs I don't need like many repair shops do. Thanks manager Jacob! read more

Avoid this dealership. I went in looking at 24 Silverado 1500's. I found one that was listed on the website at 41k and change. I told them I wanted to work out a deal and when they came back with the numbers they stated that the truck was $5,000 more because they put a lift and rims on it. The website had the breakdown of price and I told them it was false advertising. they used the excuse that "yeah it's just the way all dealerships in the valley advertise" I grew frustrated and they said they would get the GM and kept me there over an hour just to come out with the invoice with no adjustments, less rebates than the website listed. site said 6500 discount, everyone gets. they only gave me 6000 as well as avoided the full 2250 trade allowance. I only got 1,000 more for trade in because I asked. they then wanted to upgrade me to an RST. definition of bait and switch and false advertising. I would recommend to take your business else where. complaint with the attorney general was made they are good at making it seem like their on your side but in the end it's just another shady dealership read more

My service director was Kyle and he was awesome, very patient. Understanding and helpful. Supported me and all my needs until I was able to get my vehicle service and completed and back in my possession. read more

I had a fantastic time at Freeway Chevrolet had first oil change on my 2024 Colorado and tire rotation very professional service this will be my destination for all service related work on my truck read more

Just had the worst experience. Besides wasting my time I also wasted my money. The supervisor Chuck is no good and his customer service skills are atrocious. Went in to turn in a vehicle I had "purchased" and I thought was "approved" but I did not like the counter offer from the bank so I returned it. I had just filled up the gas tank on the Silverado and Chuck said we will get you your car back and get you some gas. They returned my original car back super dirty and with no gas. When I asked my sales person DC about the gas his supervisor was going to get me he said "my supervisor said we weren't going to do that" Just because I rejected the counter offer and I didn't go through with the sale they basically treated me like trash and like I didn't matter. If you are thinking of coming here don't. You will leave happy with your vehicle for them to then change the terms of the you had originally agreed on with finance. read more

Greatest place to buy a vehicle. Did the pre-qualification and trade-in online the day before we went in. Arrived 9am on a busy Saturday. We looked a number of vehicles and we were out the door with a new vehicle by 1pm. The friendly no pressure salesman, Daymon Carter, finance manager, Andrew Varela, didn't try to oversell and worked within the payment and down money we could afford. The sales mangers didn't come in to push any extras or gave us the feeling that we needed to work their way. Most automotive dealers work that way, but not Freeway. They even asked and looked to see if we qualified for any discounts, i.e. military, first responders and so on. They worked to make the deal for us first and the dealership second, very nice. Check them out for new and used and do the online work up before you go and they'll do the rest. You will be happy. read more

The service department at freeway went way and Beyond and helped me in a time of need to care of my small issues that I thought was large and sent me on my way I will forever be a freeway customer. Thank you service guys! read more

Come on to Freeway Chevrolet and ask for Mr. Shanklin. He is an excellent salesperson and willing to give you that extra help on getting you into a vehicle. Great Customer Service. read more

I/We purchased a cargo van for business on or about last year Between Nov-Dec.. Keep in mind this was a business transaction it was a wire transfer basically a cash deal no financing , with that said Joel Ortiz did all my Title work , in lieu he put it in my personal name , with that I was forced to spend more time at to the MVD and spending more money fixing his incompetency of doing his Job, I did reach out to him various times with that he had the audacity to offer me a free oil change Thanks , I refuse to recommend them to anyone I know nor will I ever step foot to buy another vehicle from them again read more

We were traveling through Arizona with our 5th wheel on our way home to California for Thanksgiving. We started to experience mechanical issues with our Denali and immediately coasted into this dealer. Being the day before Thanksgiving and late in the afternoon, I was scared nobody would be available to help us. My prayers were answered and two guys immediately came out to help. Within an hour, we were back on the road and Thanksgiving was saved!!! Very appreciative to their friendly and helpful staff!! read more

Took my car to Jerry Steiner in Casa Grand for repair work. They had car for two months and released the car to me with more problems than it had when took it in.. Took it to Freeway Chevrolet, they had problem diagnosed within hours of me dropping it off without an appointment, and had it repaired the next morning, My Equinox has diesel engine, took it to Jiffy Lube for oil change, had to argue with the guy about it being diesel, when I got passed that and job was finished I asked if they had drained water from the fuel/water separator, (part of required service) they said no, they only do that to diesel trucks, not cars. So took it to freeway Chevrolet, with appointment cost of oil change was less than Jiffy Lube, wait time was less, plus they have much nicer waiting area. They know difference between gas and diesel and have the ability to service vehicle properly. read more

could have been a better experience. We were pre-approved with Capital One and Andrew the loan guy ran our credit through multiple places and decided to go with another loan we didn't want. on top of that they charge you well over 2400.00 for stuff you don't need and hasn't even been done. cup & edge chip guards 600.00 not done, nitrogen filled tires 400.00, dealer prep fee of 705.00 yeah thats not my responsibility, window tinting 700.00, my windows still are not tinted and nuviair certified 600.00 um that's a 6 dollar can at auto zone. I would like a refund and since Andrew never got back to me I'm taking it to social media. please refund me all these fees for stuff that was never done because you got the car the day before and even said you still had to do this stuff. read more

Freeway Chevrolet - Fees for services never completed - Car Dealers Near Me - Chandler, Arizona

They know the business in making sure you get all the info on your car, and what it needs.

Great experience! Very responsive to timeframe of picking up car! Professional and nice!

So much to say but not worth it. Place is a joke. Charles Meyers don't bother responding to this review. I gave you and ur team an opportunity to fix this. Never had issues with dealership in Phoenix and this place I regret visiting and purchasing. Need a car, drive to ARROWHEAD CHEVROLET A REAL DEALER THAT TAKES CARE OF ITS CUSTOMERS. Our mistake was that we were in a rush to buy a car and honestly would of got a better car and John doe auto sales car lot. Going to a dealership you would of figured we would have a better condition car but this place sells the same quality and does nothing to make it right. Even buying the car was no sense of urgency with them. Wasted our time driving 4 hours for something I told them over the phone it needed and tell me it would be taken care of. Charles, you can speak to Vicki or Shane in ur service department on the voicemail I left them. U can check ur voicemail box as well with my info in which u guys obviously don't know how to get back when customers have concerns. You can speak with Tony, Matt or Even Seth Regarding my experience with u guys. So NO I've done my reaching out enough. DONT BE FOOLED BY THE AUTOMATED RESPONSE HEY DONT FOLLOW UP SO NOTHING WILL GET FIXED. BASICALLY TOLD ME TO KICK ROCKS read more

We have been customers for almost 20 yrs..purchased 8 vehicles. Still have 4;) 2005, 2008, 2016, 2019. We have them all serviced at Freeway. You're the best read more

I called for an oil change and got an appointment within a couple hour. I had never been to Freeway and didn't know what to expect. I met Cade and had the best experience I have ever had! His customer service was amazing. Good job Cade! read more

I just start off by saying a great job getting me in and very thorough. I'm going over my truck with just an oil change. Very impressed. Very detailed oriented shot. They all did a great recommend it like They Say Chevy right next I 10 freeway. read more

Matthew Trannon was so helpful, kind, patient, and knowledgeable. He helped us find the right car for me at the right price. What a great example of an excellent employee!!! Thanks so much Matthew! read more

Jerry Kane and Tim were great and went above and beyond to provide a great and trustworthy customer experience.

William was very helpful and friendly thank you! The process was fast I love my new truck this is my second purchase from Freeway Chevy read more

Freeway Chevrolet - My new truck ! - Car Dealers Near Me - Chandler, Arizona

If I could give ZERO stars --- please DO NOT BUY A CAR HERE. They lied, did shady things with paperwork- sold me a car with a CRACKED TRANSMISSION AND THEN just provided nothing but a bunch of BS to get another car. read more

This has to be one of the most inefficient service departments at a dealership I've ever experienced. Their incompetence is evident, with little activity during the first six hours of having your vehicle, followed by a rush to complete everything in the last four hours. It's astonishing how little they seem to care. I would never recommend this dealership to anyone; it's that bad. read more

This dealership is deceptive and full of people who don't actually care. I came in last year March to buy my first car, was told that the APR would be 4% until they ran my credit and told me it would be 12%. I said ok that's fine and signed the papers. I get a call a week or two after having the car and I'm told they couldn't secure my loan for 12% and the best they could do is 20%. There was debate back and forth with this dealership, a guy named Kevin from Finance was the one who told me this. Then they told me that in 6-7 months time I'll be able to do a Refinance. Fast forward to November I try getting said refinance and what do you know? I can't get it! I've tried multiple lenders and nobody can help me, because of the loan to debt ratio. TL:DR don't go to this dealership if you're buying your first car, they will fuck you if you have a lack of knowledge on the process or if you don't have a proper support system from family that can explain this to you. read more

Want to thank Freeway Chevrolet - Bradley Potter, Jalen Jackson, and Chuck Meyer for working with me on a deal for used car. Service is taking care of the minor things needed on the car. There was some differences but at the end they cared for the customer and made sure everything was taken care of. 2016 Ford Mustang GT - previous owner reach out to me i'd be happy to hear from you. read more

Freeway Chevrolet - 2016 Mustang GT - Car Dealers Near Me - Chandler, Arizona

I keep going back to Freeway Chevrolet for one reason, customer service. I have not had a single bad experience in over 16 years with any of the service advisors, managers, or technicians there. Whenever there has been a problem or a question about a particular item, they have worked with me to my satisfaction to make it right. My most recent experience at Freeway was with Logan. Logan is one of the service advisors who truly cares about customer satisfaction and I highly recommend asking for Logan personally. Whether you bought your vehicle from Freeway Chevrolet or not, the bottom line is you should give them a try and you will see what I mean. read more

I came to Freeway Chevrolet on Nov. 4, 2024, with a car emergency. I'd been visiting in Chandler and needed to travel back to my home in California--a 7-hour drive-- but my 2014 Corvette's engine cooling fan was coming on constantly and remaining on even when I turned off the engine. As soon as I arrived at Freeway Chevrolet, Service Advisor Tyler Pantana came to help me. He was friendly, polite, and sincere in his concern about the car's problem and my travel need. Even though I didn't have an appointment, he immediately arranged to have a diagnostic done. The result was that my Corvette needed a new thermostat. The problem was solved and within a very reasonable amount of time, I was on the road heading home to CA. I would definitely recommend Freeway Chevrolet and Tyler Pantana! read more

So Freeway Chevrolet has been quite the let down and frankly tarnishes the Chevrolet name that I have grown up knowing. My entire family has for generations dedicated their lives to building Chevrolet Vehicles. Heck I even worked for them for a few years. I have grown to love the brand over the years, My family have had nothing but great experiences working with Chevrolet Sales team members back in Michigan where it apparently meant more. I now live in Arizona where I have the opposite experience. The wonderful experience started when we were in the market for a new vehicle. after extensive searching across multiple brands I finally found the vehicle we wanted, a Chevy Traverse Premier. Unfortunately it was on the line being built. So we put money down and held the vehicle. Fast forward to the week we were suppose to do some fun paper work and drive home with our new vehicle. Unfortunately our salesman sold that car to someone else and we were never informed. That salesman also no longer works there. We gave them one more chance. We were assigned a new sales person and we ordered another vehicle. This one came in and we loved it. During this process the salesperson told us they needed to schedule the Window Tinting for the front and door guards as that had not happened yet and due to the pandemic they did not have an in house tint person anymore and would need to schedule that the following week as they were only in Monday, Wednesday and Friday. I did schedule time to come in and I drove the car over to Freeway Chevrolet and the individual who tints did not show up to work that day so I drove home without tint on my windows. I will admit this was at the end of 2022. It is now September of 2023 and I still do not have my windows tinted as it is hard to drop off my vehicle for a cosmetic reason while exceptionally busy. Due to Chip shortages they did not install certain things on my vehicle like heated seats, rear park assist etc. I am now bringing in the vehicle for these reasons and am trying to schedule tinting once again since I have to take the vehicle in anyway. But because my Salesperson who sold me the car no longer works there they will no longer honor the window tinting that a representative of their company at the time assured me would be done. They claim it "hearsay" and wont honor it. I am not going to beg for them to honor the word of a representative that worked for them. However I do want to highlight for anyone reading when dealing with Freeway Chevrolet get it in writing or it never happened and even then they will question you every step of the way. I know a dealership should not be able to tarnish a brand as they are individually operated but because of these experiences Chevrolet doesnt have the same ring to me that it once did. I will state Jacob has been great in trying to help but this seems to be a decision above him.. read more

Freeway Chevrolet - Text thread with my Salesperson regarding the tint and door guards. Quote from SP "The tint and door guards we need to install" - Car Dealers Near Me - Chandler, Arizona

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