Everyone here is so kind! I was a bit unhappy with my nail…read moredesign and went back few days after to get it fixed and they were very nice about it! I found my go to place!!

Went here 2x in one week: first time for the manicure and second time for the repair…read more Will I go back? NO The picture of both hands is what we all ideally want but.... Quality of service 1/5 Some ladies translate amongst and for each other and that's okay but what is not okay for them to miscommunicate pricing to the costumer I asked the same question 3x to the person who spoke English: 1. Are those colors the same price? 2. No extra charge? 3. No more money? And the English speaking one said NO and another lady who does not speak English does my manicure and uses cat eye, which ends up being $25 extra at the end I ask them why because I clarified 3x and they gossip in Chinese not knowing I understand it that it was me not willing to pay it so they waived it forcibly and rolled their eyes at me and didn't talk to me. I still tipped 25% and leave $40 gel manicure $10 hard gel extra charge The lady that actually does your nails and not translating the first time? Friendly and that's 1 star The second one named Mia: pretend friendly BUT manipulative "There is morning wrong with our hard gel, your nail is just hard. You should have paid for the $90 UV gel instead of the $50 hard gel" and does NOT pay attention to detail NOR take feedback well Skill 2/5 You can tell they are trained in batches because they all utilize the same technique and it's only good if they are good and it's really bad if it's bad My First Lady: the 2 stars are for her My Second Lady: Paying attention to detail is SO not her skill NOR is taking feedback My Second Lady glued the end extension crooked and refused to take it out so just kept on filing until the nail was too short and not even with others. All other nails are concave. The extension is convex and titled out to an angle way too the left. The top coat from Second Lady: uneven with big dips and bumps and I will NOT wanna go back a 3x to let her fix it. With gel manicures, the top coat is everything and they ruined it I still tipped Second Lady 25% because if you speak up, they scream at you, give you attitude, and the door is locked unless they unlock it remotely Vibe 0/5 They are hot and cold re customer service wise and the second half of the store is under remodeling with some loud thumping. The first half can be more tidy albeit no remodeling. Back hand washing station is overcrowded. Walkway to the bathroom pass the hand washing station is dark Pricing 0/5 If I was paying for quality service and skill, this would have been slightly above average pricing in Flushing but because you get bad service and no attention to detail, it's a 0 Three days later after my first visit, 2 of my nails broke albeit I had hard gel. So the extra $10 for THEIR hard gel won't make a difference versus regular At first they said repair was free 2x but they were going to just paint of over the broken nails with no extension or filing meaning you were gonna have 4 long almond and 1 short square/jagged nail on each hand. And the nail tech proceeded to do that until I told her to please take the gel off my broken infield nail and put an extension on it so all nails are even length and shape and she said $10 for each, so the repair was $20 and not free. That's okay, but to think they really were gonna let you leave the studio like that SMH Also the supposed top coat they give you on all your nails after you repair 2-bumpy and uneven--huge dips and throws all the money you used previously on all other fingers out the window. Gel depends 90% on top coat This is above average pricing in flushing with really sh*tty service and below average skill. Check out Arete Beauty instead! Cheaper (cat eye is an extra $10 not $25) and better skill set and service but make an appointment

I needed a manicure badly after trying to do my own nails at home. Xcellent allowed me to come in…read moreon the same day I called and they were affordable compared to all the other nail salons near me in LIC. Alicia saved my life! My nails were extremely brittle and weak. She turned my little nubs into beautiful french tips. She spent extra time making sure that the prep was done right and ensuring that I loved the shape and style. I was impressed by how she painted the french tip with the tiniest brush. It was $86 without tip for the acrylic french tip extensions! I'd highly recommend and I'd come back again.

Top 5 worst mani pedi I've gotten. I wasted $68 plus tip. Added pictures as well…read more The gentleman was doing 2 pedicures at the same time, then the mani felt rushed, and you can see the results on the pictures.

Came here on a whim since my normal nail spot is just a bit too pricey for me at the moment, and…read moreI'm so glad I did! Lina is the best, she really listened to what I wanted while being honest about any limitations. I believe the service I received cost $95-I did gel builder with tips, asked for medium length almond shape and showed her a reference photo which I've attached here. I'm so so impressed. The video attached was taken over a week later and my nails still look amazing! The salon is small, but that's normal for salons in Queens. I was able to make a last minute appointment on a busy day, I waited just a little bit and just had a great experience. I'll definitely be going back !!!

I can only give three stars for this place because of the it's customer service and time…read moremanagement. I book an appointment but still had to wait for 20-25 mins after my appointment time. I asked the lady ( should be the store manager ) how long do I have to wait and it's been a while after my scheduled time, she replied " everyone here made an appointment " That being said ", I understand the summer is a prime time to get your nails done but the response from the manager could be better. Customers respects the stores and made an appointment, maybe the store should respect the customer's time as well. By the way - the A/C was barely working on a hot summer day...

First time going to this salon and had a great experience! Everyone was so nice and friendly. I…read morereally liked how I pre paid for the services when booking the appointment so that when my nails were done I can just quickly head out. I already had builder gel on my natural nails so that they could start growing out but they started lifting (these were done at a different salon). My appointment was with Liam and he prepped my nails really well after removing the old gel and did a fill in for me. I also showed an inspo pic of a design I liked and they were transparent with letting me know that I didn't select the correct service option since the inspo I had needed a more complex design. So I went ahead and chose to do a single color cat eye and I love it (: I would definitely recommend going here! I usually enjoy having long extension tips but excited to continue going to this salon for my natural nails growth journey. (I also enjoyed the latte they gave me, it was delicious)

Came here because of the reviews. Boy, do I regret it. My daughter and I were in town for my…read moreson's wedding. We wanted to have a relaxing experience before the wedding festivities began. There was a mix up with our appointment times, and we arrived early. Instead of being accommodating, they were rude, and unfriendly. Gave off a horrible vibe! Even though not a single person was in there, they acted like they were too busy to bother with us! My daughter had Liam and I had Stephanie. Wow. Stephanie was so rude. Never said a nice word and mostly grunted at me. Her gestures were unpleasant and made my experience horrible. This was not a good experience! One of the worse I've experienced. During my service, I almost blurted out to her "why are you so rude to me ? ". To make it worse, she finished my service demanding for her tip by Venmo. I told her I had intended to tip in cash, and suddenly her demeanor changed. If you have choices, go elsewhere. Don't spend good money to be insulted. Oh, and I have had better manicures and pedicures in the City for same amount of money!!

I've been going to Utopia for a while and really appreciate how clean and calm the salon is. It's…read morealways quiet and relaxing... no one loudly talking on phones, which makes such a difference. They use liners in the pedicure tubs, have a huge selection of colors and the whole salon feels very professional and well cared for. They also take pride in properly sanitizing their tools and keeping everything extremely clean, which is very important to me! It's a family owned business which I love supporting. Patty is my favorite. She's incredibly sweet, detail oriented and always does such a wonderful job.

I visited here for a second time and it was in vain. The person put more than 3 coats on nail…read morepolish and the color still didn't stick as you can see in the picture. The woman tried to file my nails after the manicure was completed. I told her no because the color will chip. She told me no, that's not true. I told her yes it is, it has happened to me twice and one of the times it was here. She said how weird.

I popped in for a gel manicure after a long week and left impressed. The tech listened to what I…read morewanted, filed and shaped my nails carefully, and tended to my cuticles without rushing. The salon felt calm - soft music, tidy stations, and a friendly vibe that made the whole hour relaxing. Prices were pleasantly low for the quality; my gel has held up for three weeks with no chips. Good service, clean space, fair cost.

This was my first time here. Tiffany was the technician who worked on my nails. She is super sweet…read moreand friendly. She was very attentive and accommodating to the idea I had in mind for myself and always checked to see if I was satisfied with every stage of the process. I received tip extensions with dip powder and then gel polish on top. I'm Happy with the final result and have received so many compliments on the nails she gave me. I was also able to meet Stephanie who is super sweet and friendly as well. I'm glad I found this nail salon and I'll be coming back.

My friend and I both came together and got spa pedicures and it was a poor service; we would not be…read moregoing back. My nail tech walked away 2x times during my pedicure. Once for 15 minutes. No communication or anything as I sat there. The rest of the time she was texting and the job in general was poor because of her cluelessness. It was very crowded also and not a relaxing experience when 2 spa pedicures came out to $250 with tip. We still tipped 20% irregardless of extremely poor service because we're not rude like them. And we did bring up the issue but the manager at the front said sorry and that was literally it. Nothing beyond that. Unfortunately would not be going back.

Love this place, but love my girl Umida more. She's the best if not one of the best nail techs…read morethere. I go here do my Russian manicures and hard gels. They do such a great job, my nails feel fresh and clean every time. I've been coming to this nail studio since 2023. Umida did my wedding nails. A week before my wedding at Dominican Republic and they were still stunning.

I decided I needed a pedicure definitely since spring time and decided to check this nail salon not…read moretoo far from home. Took a nice walk there . I was on time and was actually surprised there was a customer as well as two ladies because I was early and punctual. I did call to make an appointment day before. I like the ambiance. A big bright window that lets in all this beautiful natural light and it's on a residential block so quiet for the most part except the ups, usps and neighbors parking their cars. Price was reasonable considering I went definitely for gel pedicure and they suggested same for manicure since I mentioned my nails have been breaking easily lately so the powder gel will strengthen and it did! I am very happy with service. I had Sarah. The owner, Linda, was helpful and nice as well.

Same nail spot, same perfection every time. Always leaving with perfect nails. Thank you!read more